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FAQ : Year-to-date spend tracker for Ambassador qualification

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FAQ : Year-to-date spend tracker for Ambassador qualification

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Old Mar 29, 2019, 6:47 pm
  #91  
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Join Date: May 2011
Location: Germany
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Posts: 85
+1 spend shows in the app since 2 or 3 days
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Old Mar 30, 2019, 6:27 pm
  #92  
 
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Spend showing on app for me ^
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Old Mar 30, 2019, 6:50 pm
  #93  
 
Join Date: Apr 2003
Location: SLC/HEL/Anywhere with a Beach
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Posts: 5,234
Originally Posted by Keyser
same thing here....the spend shows on the app but not on the website....
I guess I'm in the control group too!

For ambassador level members who can see it, where is it?
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Old Mar 30, 2019, 7:29 pm
  #94  
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Originally Posted by C17PSGR
I guess I'm in the control group too!

For ambassador level members who can see it, where is it?
Ambassador member. I can see it on the app just like in post # 62.
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Old Mar 30, 2019, 7:39 pm
  #95  
 
Join Date: Apr 2003
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Originally Posted by margarita girl


Ambassador member. I can see it on the app just like in post # 62.
Thank you!!!

Not on my Android ... google play says I have the latest version. Bizarre!
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Old Mar 30, 2019, 7:42 pm
  #96  
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Originally Posted by C17PSGR
Thank you!!!

Not on my Android ... google play says I have the latest version. Bizarre!
I’m using an iPhone.
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Old Mar 31, 2019, 12:25 am
  #97  
 
Join Date: Feb 2000
Location: New York, NY, USA
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I, too, can see it on the app in my IPhone.
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Old Mar 31, 2019, 10:31 am
  #98  
 
Join Date: Apr 2003
Location: SLC/HEL/Anywhere with a Beach
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Originally Posted by margarita girl


I’m using an iPhone.
Originally Posted by rfrost
I, too, can see it on the app in my IPhone.

So ... is there anyone at Ambassador level who can see the spend tracker on an Android?
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Old Mar 31, 2019, 11:12 am
  #99  
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So it appears that current Ambassador status members a) _cannot_ see their to-date spend on Android but b) _can_ see their to-date spend on iPhone.

Can any current Ambassador status members see their year-to-date spend on the web?

David
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Old Mar 31, 2019, 12:11 pm
  #100  
 
Join Date: Jan 2015
Location: Denver, CO
Programs: UA 1K | Marriott Ambassador (LT Plat) | National Exec Elite | Global Entry | HH Silver
Posts: 419
Originally Posted by DELee
So it appears that current Ambassador status members a) _cannot_ see their to-date spend on Android but b) _can_ see their to-date spend on iPhone.

Can any current Ambassador status members see their year-to-date spend on the web?

David
I can't see it anywhere on the web, I can see it on my iPhone though.
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Old Mar 31, 2019, 4:47 pm
  #101  
 
Join Date: Dec 2008
Location: New York
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Posts: 173
Originally Posted by fotoflyer88
this is insane. Mind you I’m sure there are lots of other IT problems to fix - but why not have an accurate tracker? I can truly understand why people are running to Hilton.
So having been away from FT for a bit, I've been catching up on some reading, and first I was going to reply here that my spend was showing just fine (below 50 nights), then read that it had been fixed. And while I agree that it was pretty dumb if they had intentionally made a decision to hide information, to me this actually shows that the company is listening and fixing issues.

More generally I'm pretty shocked by how much people are panning "Bonvoy" and especially the "I's switching crowd". Sure they - like every large organization undergoing a mega merger - had lots of IT issues and made some bad decisions along the way (many of which they reconsidered and addressed). And I, like all old-timers also do like to grumble - but let's keep things in perspective:

Hyatt - while I've never stayed much and not an expert it has 8 or 900 properties versus nearly 7,000 for Marriott. Apples to oranges.

Hilton - now this one I was diamond for many years and... seriously? After being the only major loyalty program w/o a lifetime feature, they introduced one 2 years ago, and you still can't track any of it. 4 months ago I sent them an email asking for info, and after a month got this reply:

"Our teams are researching your current Lifetime Diamond standings and will email that information to you as quickly as possible. We do regret any inconvenience.
Sincerely, Hilton Honors Lifetime Diamond Team". This was in January, and I've received no further reply after following up twice.

So for everyone leaving Marriott because of bad IT, lack of transparency in tracking of required metrics and perceived unresponsiveness - you're gonna love HH !!
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Old Apr 16, 2019, 12:49 am
  #102  
alc
 
Join Date: Dec 2008
Posts: 4,519
Originally Posted by alc
I wonder if those that state App show vs. App not show can also state which phone OS they are using.

Reason is that I noticed the iOS App does show my spend but the Android App does not.
I can see my spend on the Andriod now, just at a different spot. You need to click the "Nights This Year >" link.
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Old Apr 16, 2019, 7:58 am
  #103  
 
Join Date: Apr 2003
Location: SLC/HEL/Anywhere with a Beach
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Posts: 5,234
Originally Posted by alc
I can see my spend on the Andriod now, just at a different spot. You need to click the "Nights This Year >" link.
Now if I had a nights this year link on my Android app ...

Nothing showing on my Android for spemd
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Old Apr 16, 2019, 9:18 pm
  #104  
alc
 
Join Date: Dec 2008
Posts: 4,519
Originally Posted by C17PSGR
Now if I had a nights this year link on my Android app ...

Nothing showing on my Android for spemd
do you not have this on your Andriod App? My version show as 9.3.

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Old Apr 16, 2019, 9:51 pm
  #105  
 
Join Date: Apr 2003
Location: SLC/HEL/Anywhere with a Beach
Programs: Marriott Ambassador; AA EXP 3MM; AS MVP, Hilton Gold, CH-47/UH-60/C-23/C-130 VET
Posts: 5,234
Originally Posted by alc
do you not have this on your Andriod App? My version show as 9.3.

I have version 9.3 also but don't have that screen. I guess they are giving dollar spend to Titanium but not to Ambassador. Bizarre ...

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