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FAQ : Year-to-date spend tracker for Ambassador qualification

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FAQ : Year-to-date spend tracker for Ambassador qualification

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Old Jan 17, 2019, 1:30 am
  #1  
Original Poster
 
Join Date: May 2011
Location: Germany
Programs: Marriott Ambassador Elite
Posts: 85
Exclamation FAQ : Year-to-date spend tracker for Ambassador qualification

I completed my first stay 2019 last week, the nights tracker in the app updated properly (showing 3 nights) but the spend tracker still show 0,00 USD. Anyone else experience this problem?
zemb is offline  
Old Jan 17, 2019, 1:51 am
  #2  
Company Representative - Starwood
 
Join Date: Jan 2011
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Originally Posted by zemb
I completed my first stay 2019 last week, the nights tracker in the app updated properly (showing 3 nights) but the spend tracker still show 0,00 USD. Anyone else experience this problem?
Hi zemb,

Year-to-date spending will appear in the members online account after members complete 50 eligible nights.

Best Regards,

Christina Zhou
Social Media Specialist
Marriott International

[email protected]
Starwood Lurker III is offline  
Old Jan 17, 2019, 7:01 am
  #3  
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Hi Christina,

thanks for the quick reply and update!
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Old Jan 17, 2019, 4:35 pm
  #4  
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This is truly pathetic wouldn't it be nice to see what our dollar spend vs. night pace is???

This company is a joke.
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Old Jan 17, 2019, 5:02 pm
  #5  
 
Join Date: Feb 2016
Posts: 156
I agree. Especially since one has to spend $20,000 AND stay 100 nights to reach ambassador status.
Now we are told all spending before 50 nights will be a black box and to accept the dollar value Marriott IT tells us.
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Old Jan 17, 2019, 5:08 pm
  #6  
 
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Originally Posted by myko85
I agree. Especially since one has to spend $20,000 AND stay 100 nights to reach ambassador status.
Now we are told all spending before 50 nights will be a black box and to accept the dollar value Marriott IT tells us.
Even if you're not going for Ambassador, it's an interesting personal tracking feature and Marriott is obviously tracking the data so why not just show it? Not only that, just showing $0 is the absolute worst behavior you could choose. Either show the right number, or show nothing. Marriott's developers can't even hide a UILabel.
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nexusCFX is online now  
Old Jan 17, 2019, 5:39 pm
  #7  
 
Join Date: Apr 2003
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Originally Posted by UA-NYC
This is truly pathetic wouldn't it be nice to see what our dollar spend vs. night pace is???

This company is a joke.
You can look at your credit card statement and get a general idea. If you are not going to stay at least 100 nights it makes no difference what-so-ever to the program. The things people get all worked up about.

🙄

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Old Jan 17, 2019, 5:53 pm
  #8  
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Yeah, the nerve of me as a consumer to have a desire for a bit of transparency when I am engaging with a brand

🙄
UA-NYC is offline  
Old Jan 17, 2019, 6:29 pm
  #9  
 
Join Date: Apr 2007
Location: San Francisco
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Originally Posted by sfozrhfco
You can look at your credit card statement and get a general idea. If you are not going to stay at least 100 nights it makes no difference what-so-ever to the program. The things people get all worked up about.

🙄

Scarpa257 is offline  
Old Jan 17, 2019, 8:23 pm
  #10  
 
Join Date: May 2012
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I keep a spreadsheet with stays/points and the best way (and with > 99% accuracy) to track your spend is to take your cumulative base points for the year and divide that number by 10. That's how I am tracking against spend at least.
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Old Jan 17, 2019, 8:25 pm
  #11  
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Originally Posted by mindrisa
I keep a spreadsheet with stays/points and the best way (and with > 99% accuracy) to track your spend is to take your cumulative base points for the year and divide that number by 10. That's how I am tracking against spend at least.
Some brands give points at only 50% of the normal rate, although spend at these brands seems to count 100%. Since I've never seen a definitive statement of what counts for the $20,000 spend, any calculations I do would just be a guess.
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Old Jan 17, 2019, 8:39 pm
  #12  
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Originally Posted by MSPeconomist
Some brands give points at only 50% of the normal rate, although spend at these brands seems to count 100%. Since I've never seen a definitive statement of what counts for the $20,000 spend, any calculations I do would just be a guess.
Base room rate only.
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Kacee is offline  
Old Jan 17, 2019, 9:01 pm
  #13  
 
Join Date: Feb 2005
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PATHETIC!

My issue is after the 50 nights and the amount is not correct, how will we know which stay posted what amount?
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Old Jan 18, 2019, 2:14 am
  #14  
 
Join Date: Dec 2018
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Originally Posted by nexusCFX
Not only that, just showing $0 is the absolute worst behavior you could choose. Either show the right number, or show nothing. Marriott's developers can't even hide a UILabel.
This ^, either hide it completely or update it.

And it makes no sense to only show it at 50 nights onwards. As others have mentioned, it's helpful to track "spend rate" across the year, particularly given Marriott's IT issues. And one shouldn't have to track credit card statements or keep detailed spreadsheets, that's absurd.
ftaus is offline  
Old Jan 18, 2019, 3:47 pm
  #15  
 
Join Date: Feb 2016
Posts: 156
Originally Posted by sfozrhfco
You can look at your credit card statement and get a general idea. If you are not going to stay at least 100 nights it makes no difference what-so-ever to the program. The things people get all worked up about.

🙄

The CC statement only shows overall spend at the property. Marriott has so many exceptions on what it considers "spend."
For example, taxes and hotel service fees are not considered spend. Any restaurants that are 'contracted out'. etc. etc.
GalaxyChris and jjLDNY like this.
myko85 is offline  


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