FAQ : Year-to-date spend tracker for Ambassador qualification
#61
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#64
Join Date: Aug 2017
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#65
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Perhaps - but I and others made the point on this thread that waiting until 50 is shortsighted and Christina indicated that she would share this with the appropriate team and potential exists that a modification might be made:
Personally, I have shifted almost all of my remaining 2019 nights over to Hilton and Hyatt for now - both with no MegaBonii nor targeted promos and with this limitation of tracking of spend.
David
Christina:
While I and others thank you for letting us know, this decision or IT limitation to wait until after 50 eligible nights to show any information regarding eligible spending is horribly wrong. It sets the wrong message that your best customers do not get any feedback regarding how they are doing relative to a fixed qualification and, as others have noted, assumes that the cumulative spending data prior to 50 nights is correct before presenting it to the customer.
Please convey to Marriott management and folks in IT that this is an extremely shortsighted approach.
David
While I and others thank you for letting us know, this decision or IT limitation to wait until after 50 eligible nights to show any information regarding eligible spending is horribly wrong. It sets the wrong message that your best customers do not get any feedback regarding how they are doing relative to a fixed qualification and, as others have noted, assumes that the cumulative spending data prior to 50 nights is correct before presenting it to the customer.
Please convey to Marriott management and folks in IT that this is an extremely shortsighted approach.
David
Hi David,
Thank you for sharing your feedback on this.
We will pass on your feedback to the appropriate team.
Best Regards,
Christina Zhou
Social Media Specialist
Marriott International
[email protected]
Thank you for sharing your feedback on this.
We will pass on your feedback to the appropriate team.
Best Regards,
Christina Zhou
Social Media Specialist
Marriott International
[email protected]
David
#66
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Last year I had the spend show up on Android, so I do not think it is platform related. Odd.
#67
Join Date: Dec 2002
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Posts: 495
My Dollar$ spent counter?
I have achieved over 50 nights and cannot seem to find the "Counter" that tells me how close I am/not to the $20,000 requited spend for ambassador status?
Am I missing something or again, is this software?
Thanks all!
Am I missing something or again, is this software?
Thanks all!
#69
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#71
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People...the "not updating" is Marriott's middle finger to you in its drive for opacity. It's not an IT limitation. For the most part it worked pretty well (at least for US Dollar-spend stays) IMO post-8/18 once it was instituted.
#72
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#74
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My last stay posted, so I am at 64 nights (44 night stay just posted) and my spend did indeed show up, I had a 4 day and a 1 day stay prior to this and it showed $0. Luckily, I only had 3 folios to go thru to check the correctness of my $ spent. 15 of the nights are CC, and the actual nights are in Mexico - so the room rate is like $62 - at this rate I'll have spend like 300 nights to make ambassador LOL
Are you Titanium now? Or is that just the next qualifying step? Am asking since I'm currently Ambassador and wondering if that factors into showing the spend tracker for next cycle.
#75
Join Date: Sep 2013
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I would venture to say it is very misleading, one should be current status, but the right side should be future - should say "Next up - Titanium Elite" as that is at 75 nights. I am guessing, but maybe they forgot to put a break at 75 nights to differentiate between Platinum and Titanium