Jan 16, 2019, 7:27 am
Last edit by: Oxon Flyer
New Tier Names. This applies to Lifetime naming as well.
Platinum Premier Elite becomes Marriott Bonvoy Titanium Elite . (75 nights)
Platinum Premier Elite with Ambassador becomes Marriott Bonvoy Ambassador Elite. (100 nights + $20,000 spend)
Platinum Premier Elite becomes Marriott Bonvoy Titanium Elite . (75 nights)
Platinum Premier Elite with Ambassador becomes Marriott Bonvoy Ambassador Elite. (100 nights + $20,000 spend)
Say Hello to Marriott Bonvoy, launches Feb 13, 2019
Jan 16, 2019, 6:09 pm
#121
Join Date: Aug 2018
Location: Canada
Programs: Marriott PPE, LTP
Posts: 7
I like @soy's nickname -- Bonfire. Reminds me of the dumpster fire that dealing with Marriott corporate (IT/website/customer disservice) has become. At least the properties have been consistently good for me (minus one -- RI North Portland).
Re: the meetmarriottbonvoy.marriott.com website -- who the hell designed this? The visual effects are terribly annoying and it gives no information! I'm at work, so I'm sure as hell not going to be playing a video at work. Obviously whoever designs this stuff has never been a business traveler or worked in a proper office.
Re: the meetmarriottbonvoy.marriott.com website -- who the hell designed this? The visual effects are terribly annoying and it gives no information! I'm at work, so I'm sure as hell not going to be playing a video at work. Obviously whoever designs this stuff has never been a business traveler or worked in a proper office.
Jan 16, 2019, 6:10 pm
#123
Join Date: Apr 2005
Programs: Starwood:Lifetime Platinum, Air Canada:Basic, Asiana:Lifetime Diamond Plus, ANA: Basic
Posts: 980
So many over the last 19 years that I've lost count. 
Best regards,
William R. Sanders
Social Media Specialist
Marriott International
[email protected]
Best regards,
William R. Sanders
Social Media Specialist
Marriott International
[email protected]
To make sure the Bonvoy brand doesn't get pushed into Hong Kong-China-Taiwan political strife, When you guys come up with a Chinese translation for the name, please be creative enough to have characters that are the same in both Traditional Chinese (used in democratic parts of Chinese area) and Simplified Chinese (used under communist rule).
If you just choose one that sounds great in Chinese but is written differently in China or Taiwan/Hong Kong, I can totally see you guys screw up and down the road accidentally print promotional materials with the program name written in Simplified Chinese and use those materials in Hong Kong/ Taiwan and then brings a negative emotion of Marriott kowtow towards China and corrupting the Traditional Chinese language.
Also, the mainsite should follow the former SPG site and have both the Traditional Chinese page and the Simplified Chinese page. It's sort of a neutral standard used to indicate the company doesn't take sides on language wars. Marriott just uses to simplified Chinese on their page - in fact they didn't even use the word "Simplified" in front. They just claim written Chinese is the Simplified one use under communist rule.
If you look at Chinese multinationals, Cathay Pacific, Eva Airways, China Eastern Airlines, and Singapore Airlines for example, all of these are civilian owned corporation. They all have both Simplified Chinese (used in communist China) and Traditional Chinese (used in democratic Taiwan and Semi-democratic Hong Kong/ Macau). What Chinese companies don't do that? The Communist controlled state-enterprise disguised as civilian companies - Huawei, ZTE, Petro China, China Shipping Co - all of them no traditional Chinese pages.
Last edited by yeunganson; Jan 16, 2019 at 6:28 pm
Jan 16, 2019, 6:10 pm
#124
A FlyerTalk Posting Legend
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,134
Jan 16, 2019, 6:14 pm
#126
Join Date: Oct 2006
Location: New York, NY
Programs: UA - 1K 1MM; Hyatt - Explorist; Marriott - Lifetime Titanium
Posts: 1,586
Back to Bonvoy. I just watched the video on my desktop (vs my iphone this morning) I like it. I think it was executed well. (And I agree it feels more "Starwoody" than "Marriotty")
It made me like the Bonvoy name better and think it's smart for them to explicitly link it with "Good Travel"
It made me like the Bonvoy name better and think it's smart for them to explicitly link it with "Good Travel"
Jan 16, 2019, 6:28 pm
#127
Join Date: Nov 2015
Location: BNE
Programs: NZ*G, QF Bronze, VA Red
Posts: 563
And to add to this, sometimes companies take a brand with tremendous recognition and discard it - case in point, Taser is now Axon and has been so for over a year (work in LE at the moment).
Jan 16, 2019, 7:04 pm
#129
Join Date: Jan 2017
Programs: Marriott Lifetime Titanium, Hyatt Globalist
Posts: 2,192
People seriously thinking of stop staying at Marriott because of the program name? Seriously. That's nuts.
I don't even know the name of various rewards programs. Who cares? It is a crappy name but won't affect us aside from us questioning the strategic ability of HQ which we already are because of bungled integration.
I can't believe people would be embarrassed by saying they are titanium because It is lesser than gold.
I care on benefits, customer service. We should be focusing on Marriott fixing the deplorable CS and IT failures more than anything... And if benefits remain same/ improve.
In general I have seen a devaluation of benefits at property level, but ease in earning points/ cheaper redemptions.
I am hopeful and believe the differentiated tiers are good. There should be a difference between ambassador, titanium, plat.
I figure i have another 40 or so years of being a lifetime tit
I don't even know the name of various rewards programs. Who cares? It is a crappy name but won't affect us aside from us questioning the strategic ability of HQ which we already are because of bungled integration.
I can't believe people would be embarrassed by saying they are titanium because It is lesser than gold.
I care on benefits, customer service. We should be focusing on Marriott fixing the deplorable CS and IT failures more than anything... And if benefits remain same/ improve.
In general I have seen a devaluation of benefits at property level, but ease in earning points/ cheaper redemptions.
I am hopeful and believe the differentiated tiers are good. There should be a difference between ambassador, titanium, plat.
I figure i have another 40 or so years of being a lifetime tit
Jan 16, 2019, 7:13 pm
#130
FlyerTalk Evangelist
Join Date: Jul 1999
Location: Over the Bay Bridge, CA
Programs: Jumbo mas
Posts: 38,626
The best part of this announcement is that hopefully my "wise and brilliant FT brethren" will cease forever the use of that worse-than-nails-on-a-chalkboard (but "oh, I think it is so cute") term "Sta****ott," ad vomitum.
Jan 16, 2019, 7:14 pm
#131
Join Date: Dec 2018
Location: Bounding Around The Good 'Ole USA In My Chevrolet
Programs: UA Gold
Posts: 381
This is FT. And not only is it nuts, but the nuts have to be appropriately warmed, and if there aren't enough, or not the right mix, you'll hear about that, too.
The best part of this announcement is that hopefully my "wise and brilliant FT brethren" will cease forever the use of that worse-than-nails-on-a-chalkboard (but "oh, I think it is so cute") term "Sta****ott," ad vomitum.
The best part of this announcement is that hopefully my "wise and brilliant FT brethren" will cease forever the use of that worse-than-nails-on-a-chalkboard (but "oh, I think it is so cute") term "Sta****ott," ad vomitum.
Jan 16, 2019, 7:15 pm
#132
Join Date: Jan 2016
Posts: 905
People seriously thinking of stop staying at Marriott because of the program name? Seriously. That's nuts.
I don't even know the name of various rewards programs. Who cares? It is a crappy name but won't affect us aside from us questioning the strategic ability of HQ which we already are because of bungled integration.
I can't believe people would be embarrassed by saying they are titanium because It is lesser than gold.
I care on benefits, customer service. We should be focusing on Marriott fixing the deplorable CS and IT failures more than anything... And if benefits remain same/ improve.
In general I have seen a devaluation of benefits at property level, but ease in earning points/ cheaper redemptions.
I am hopeful and believe the differentiated tiers are good. There should be a difference between ambassador, titanium, plat.
I figure i have another 40 or so years of being a lifetime tit
I don't even know the name of various rewards programs. Who cares? It is a crappy name but won't affect us aside from us questioning the strategic ability of HQ which we already are because of bungled integration.
I can't believe people would be embarrassed by saying they are titanium because It is lesser than gold.
I care on benefits, customer service. We should be focusing on Marriott fixing the deplorable CS and IT failures more than anything... And if benefits remain same/ improve.
In general I have seen a devaluation of benefits at property level, but ease in earning points/ cheaper redemptions.
I am hopeful and believe the differentiated tiers are good. There should be a difference between ambassador, titanium, plat.
I figure i have another 40 or so years of being a lifetime tit
Jan 16, 2019, 7:20 pm
#133
Join Date: Aug 2002
Location: Philadelphia
Programs: Marriott Platinum, Hilton Gold, Hyatt Glob
Posts: 1,786
No one is saying they will stop staying at Marriott because of the name. But that doesn't mean people can't criticize how ridiculous this name is and how wasteful it has been to spend money on marketing and rebranding when they should be spend money on delivering more benefits.
Jan 16, 2019, 7:20 pm
#134
Suspended
Join Date: Aug 2013
Location: Southern California, USA
Programs: Marriott Ambassador and LTT, UA Plat/LT Gold, AA Gold
Posts: 8,764
Jan 16, 2019, 7:28 pm
#135
Suspended
Join Date: Aug 2013
Location: Southern California, USA
Programs: Marriott Ambassador and LTT, UA Plat/LT Gold, AA Gold
Posts: 8,764
Lifetime Platinum Premier Elite is similarly exactly the same as Lifetime Platinum Premier which is exactly the same as Lifetime Titanium.
You may be confusing the difference between Platinum PREMIER Elite and Platinum Elite. That's the difference between 75 nights and 50 nights.
Marriott hasn't filled me with confidence they won't continue to change these differences.