Jan 16, 2019, 7:27 am
Last edit by: Oxon Flyer
New Tier Names. This applies to Lifetime naming as well.
Platinum Premier Elite becomes Marriott Bonvoy Titanium Elite . (75 nights)
Platinum Premier Elite with Ambassador becomes Marriott Bonvoy Ambassador Elite. (100 nights + $20,000 spend)
Platinum Premier Elite becomes Marriott Bonvoy Titanium Elite . (75 nights)
Platinum Premier Elite with Ambassador becomes Marriott Bonvoy Ambassador Elite. (100 nights + $20,000 spend)
Say Hello to Marriott Bonvoy, launches Feb 13, 2019
Jan 23, 2019, 3:51 pm
#332
FlyerTalk Evangelist
Join Date: Dec 2000
Location: PHL, NYC
Programs: AA PLT, DL SLV, UA SLV, MR LTT, HH DIA
Posts: 10,067
I did notice that and thought this must be part of a new brand identity called 'retro', like when airlines put old livery on some planes.
Fortunately, post-merger, AA never adopted the US Airways' Envoy marketing name and kept it the very basic, but clearly obvious, name "Business Class". No Polaris, Raffles, One, Magnifica, Upper, Club World nonsense.
Fortunately, post-merger, AA never adopted the US Airways' Envoy marketing name and kept it the very basic, but clearly obvious, name "Business Class". No Polaris, Raffles, One, Magnifica, Upper, Club World nonsense.
Jan 23, 2019, 4:01 pm
#333
Join Date: Apr 2003
Location: SLC/HEL/Anywhere with a Beach
Programs: Marriott Ambassador; AA EXP 3MM; AS MVP, Hilton Gold, CH-47/UH-60/C-23/C-130 VET
Posts: 5,234
But, for someone who stays 100 nights plus per year -- definitely not.
Though, with all those nights, I can't figure out how to use these cordless phones ....
Jan 23, 2019, 5:09 pm
#334
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,409
I would disagree, I never got anything from multiple consecutive years of 100+ BIB stays with legacy MR as well as PP status. Well, maybe an upgrade to a strange airport (old, tired, worn, dated, sad) Marriott "one bedroom" suite for two nights where the room had funny angles and a windowless tiny dark bedroom without a real door to separate it from the living area. Oh yeah, housekeeping came by after I had checked in and put out my do not disturb sign to dispose of some of my belongings, apparently because they decided just to remove stuff in the living room rather than checking whether the room was occupied.
Jan 23, 2019, 5:24 pm
#335
Join Date: Aug 2003
Posts: 2,372
Sadly, it seems Marriott strategy is all about seeking profits before providing an amazing guest experience. Starwood was excellent about providing (usually) an amazing guest experience, and it seems that financial success at Starwood flowed out of putting the guest experience primary. Allowing profits to outweigh the importance and value of an amazing guest experience is certainly not going to maximize loyalty and profit that naturally flows from providing amazing experiences.
Jan 23, 2019, 7:37 pm
#337
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,409
Jan 23, 2019, 8:37 pm
#338
Join Date: Jun 2011
Posts: 76
Jan 23, 2019, 8:42 pm
#339
Join Date: May 2002
Programs: AAdvantage Platinum, United Silver, Marriott Titanium Elite
Posts: 2,276
Jan 23, 2019, 9:20 pm
#340
Join Date: Jan 2016
Posts: 905
Yes, those cordless ‘phones are dreadful things. One suspects some form of ‘revenge of the millennials’ is at play in their deployment.
Jan 23, 2019, 10:28 pm
#341
Join Date: Mar 2010
Programs: DL PM, Bonvoy Gold
Posts: 8,414
I'm late to the party, but have to be another voice that says that this new name sucks.
"Bonvoy" sounds like the rebranded name of an aging midwestern strip mall that's trying to lure new customers to their crappy shops, which probably include an "authorized" Verizon dealer and a kind of yucky Starbucks. I mean, just being honest.
"Bonvoy" sounds like the rebranded name of an aging midwestern strip mall that's trying to lure new customers to their crappy shops, which probably include an "authorized" Verizon dealer and a kind of yucky Starbucks. I mean, just being honest.
Jan 23, 2019, 10:34 pm
#342
FlyerTalk Evangelist
Join Date: Jun 2007
Location: Toronto
Programs: UA 1K, AC MM E75, Marriott LT Ti, IHG Dia Amb, Hyatt Glob
Posts: 15,521
Jan 23, 2019, 11:00 pm
#343
FlyerTalk Evangelist
Join Date: Oct 1999
Location: So Fla & NYC
Programs: DL DM/2MM, UA MM, BV LT Titanium, HH Diamond
Posts: 23,766
I did not yet notice that need. When do they require or send faxes?
Jan 23, 2019, 11:09 pm
#344
FlyerTalk Evangelist
Join Date: Jun 2007
Location: Toronto
Programs: UA 1K, AC MM E75, Marriott LT Ti, IHG Dia Amb, Hyatt Glob
Posts: 15,521
Marriott has deleted all the Starwood hotel email addresses and replaced them with fax numbers. So 1980s.
https://www.flyertalk.com/forum/marr...addresses.html
In all fairness, I’ve recently discovered the chat feature on the app which is pretty awesome as long as you don’t need to contact the hotel until 2 days before your arrival.
https://www.flyertalk.com/forum/marr...addresses.html
In all fairness, I’ve recently discovered the chat feature on the app which is pretty awesome as long as you don’t need to contact the hotel until 2 days before your arrival.
Jan 24, 2019, 12:01 am
#345
FlyerTalk Evangelist
Join Date: Oct 2001
Location: check swarm
Programs: DL DM & 2MM, SPG/Bonvoid LT Titanium, Hyatt Globalist, $tarbucks Titanium
Posts: 14,404
Care to share what you mean by that? From my experience, it's that Marriott has applied their approach, including IT and 'customer service' to everything SPG, with the single exception being the loyalty program structure is closer to resembling SPG.