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Looking at the 1 page prospectuses (prospectii?) for different brands that Marriott's Development arm are offering, here's what competitors are identified for some of their Luxury Brands:
JW Marriott: TARGET COMPETITORS
Target Competitors
TARGET COMPETITORS
Key Competitors:
Target Competitors
David |
Attaching a screen grab below of various hotel brands and segments from different hospitality companies that I put together. Horizontally, the way I've grouped the brands are not like-for-like comparisons other than them sharing the same segment [i.e. Park Hyatt is not a competitor to BVLGARI, but rather both brands are classified as 'Luxury'] ; rather reading them vertically is an arrangement of premier at the top and less premier towards the bottom [i.e. Andaz is the premier product in Hyatt's lifestyle segment, followed by Alila and then Thompson].
Hope this helps color in some lines. khabah https://cimg0.ibsrv.net/gimg/www.fly...134bb0689b.jpg |
That is about a good a chart one can expect. A few lower end omissions, but nothing worth picking apart.
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Originally Posted by khabah
(Post 33071287)
Attaching a screen grab below of various hotel brands and segments from different hospitality companies that I put together. Horizontally, the way I've grouped the brands are not like-for-like comparisons other than them sharing the same segment [i.e. Park Hyatt is not a competitor to BVLGARI, but rather both brands are classified as 'Luxury'] ; rather reading them vertically is an arrangement of premier at the top and less premier towards the bottom [i.e. Andaz is the premier product in Hyatt's lifestyle segment, followed by Alila and then Thompson].
Hope this helps color in some lines. khabah https://cimg0.ibsrv.net/gimg/www.fly...134bb0689b.jpg |
FWIW, here's what Marriott's Premium Brands say that their competitors are:
Autograph Collection: TARGET COMPETITORS
Delta: TARGET COMPETITORS
Le Meridian: TARGET COMPETITORS
Renaissance: TARGET COMPETITORS
Sheraton: Target Competitors
Tribute Portfolio: Target Competitors
Westin: TARGET COMPETITORS
No competitors listed: Gaylord, Marriott David |
Originally Posted by jwvw89
(Post 32960585)
Marriott Pros:
-Better Elite Treatment - Suite upgrades and guaranteed late checkout I stayed at TownePlace Suites Jackson Ridgeland/The Township at Colony Park the night of February 23 and departed February 24. I explained my personal situation, that I had flown from Texas to Mississippi to transport my 87-year-old post-Covid mother from a Rehabilitation Center to a Nursing Home in a certain time frame and that I could not be back to the hotel until at least 2 pm. I requested 4 pm checkout. They refused, and offered 12 pm. I asked them to look at my account and verify that they could see that I am Platinum and that Marriott states: 4 p.m. Late Checkout Guaranteed 4 p.m. late checkout, subject to availability at resort and convention hotels. The front desk person looked at my booking and then said they could do 12:30 pm at the latest, because the hotel was fully booked. This was neither a resort nor a convention hotel. I called Sherry at Marriott Platinum Elite Care (800) 228-2100 and she said Marriott does not guarantee late checkout, I have no recourse and there is no compensation. As a Hilton Diamond Elite I know I have to ask each property about late checkout. Up until February 24, 2021, Marriott had always honored its guaranteed late checkout for me, in Africa, Asia, Oceania, the Caribbean, South and North America. Marriott has not given me a complimentary upgrade in years. It is hard to compare hotel chains when hotels lie and deny published benefits. |
Originally Posted by Guate87
(Post 33073497)
Marriott LIES about the "Guaranteed 4 pm late checkout".
I stayed at TownePlace Suites Jackson Ridgeland/The Township at Colony Park the night of February 23 and departed February 24. I explained my personal situation, that I had flown from Texas to Mississippi to transport my 87-year-old post-Covid mother from a Rehabilitation Center to a Nursing Home in a certain time frame and that I could not be back to the hotel until at least 2 pm. I requested 4 pm checkout. They refused, and offered 12 pm. I asked them to look at my account and verify that they could see that I am Platinum and that Marriott states: 4 p.m. Late Checkout Guaranteed 4 p.m. late checkout, subject to availability at resort and convention hotels. The front desk person looked at my booking and then said they could do 12:30 pm at the latest, because the hotel was fully booked. This was neither a resort nor a convention hotel. I called Sherry at Marriott Platinum Elite Care (800) 228-2100 and she said Marriott does not guarantee late checkout, I have no recourse and there is no compensation. As a Hilton Diamond Elite I know I have to ask each property about late checkout. Up until February 24, 2021, Marriott had always honored its guaranteed late checkout for me, in Africa, Asia, Oceania, the Caribbean, South and North America. Marriott has not given me a complimentary upgrade in years. It is hard to compare hotel chains when hotels lie and deny published benefits. Could you please PM us your information and booking number so we can check with hotel? Please let us know if you need further assistance. Best Regards, Abbey L Specialist, Social Media Marriott International |
Originally Posted by Marriott Bonvoy Lurker II
(Post 33073537)
Could you please PM us your information and booking number so we can check with hotel?
Abbey L Specialist, Social Media Marriott International |
Originally Posted by Guate87
(Post 33073541)
What does "PM" mean? How do I do that?
You may send us a private message with your information so we can check for you. Please let us know if you need further assistance. Best Regards, Abbey L Specialist, Social Media Marriott International |
Originally Posted by Guate87
(Post 33073497)
Marriott LIES about the "Guaranteed 4 pm late checkout".
I stayed at TownePlace Suites Jackson Ridgeland/The Township at Colony Park the night of February 23 and departed February 24. I explained my personal situation, that I had flown from Texas to Mississippi to transport my 87-year-old post-Covid mother from a Rehabilitation Center to a Nursing Home in a certain time frame and that I could not be back to the hotel until at least 2 pm. I requested 4 pm checkout. They refused, and offered 12 pm. I asked them to look at my account and verify that they could see that I am Platinum and that Marriott states: 4 p.m. Late Checkout Guaranteed 4 p.m. late checkout, subject to availability at resort and convention hotels. The front desk person looked at my booking and then said they could do 12:30 pm at the latest, because the hotel was fully booked. This was neither a resort nor a convention hotel. I called Sherry at Marriott Platinum Elite Care (800) 228-2100 and she said Marriott does not guarantee late checkout, I have no recourse and there is no compensation. As a Hilton Diamond Elite I know I have to ask each property about late checkout. Up until February 24, 2021, Marriott had always honored its guaranteed late checkout for me, in Africa, Asia, Oceania, the Caribbean, South and North America. Marriott has not given me a complimentary upgrade in years. It is hard to compare hotel chains when hotels lie and deny published benefits. |
Flexible Cancellation program ending for Marriott
Seem Marriot is ending flexible cancellation policy for stays after April 1st 2021. For stays on and after April 1st 2021, individual hotel cancellation policies that is communicated at the time of booking will apply.
Hilton has not made such move yet. Will choose Hilton for my travel after April 1. |
Originally Posted by jiburi
(Post 33073627)
Seem Marriot is ending flexible cancellation policy for stays after April 1st 2021. For stays on and after April 1st 2021, individual hotel cancellation policies that is communicated at the time of booking will apply.
Hilton has not made such move yet. Will choose Hilton for my travel after April 1. |
Looking at the Select category of Marriott brands, here's their view of the competition:
AC Hotels: KEY COMPETITORS Hotel Indigo, Canopy by Hilton, Kimpton, Public, Joie de Vivre, independent boutique hotels Aloft: KEY COMPETITORS Hilton Garden Inn, Hyatt Place Courtyard: KEY COMPETITORS Hilton Garden Inn, Hyatt Place, Holiday Inn Fairfield: KEY COMPETITORS Hampton Inn Holiday Inn Express Four Points: Key Competitors Hyatt Place, Hilton Garden Inn Moxy: KEY COMPETITORS Citizen M, Tommie, Generator, Motel One, Pod 39, Mama Shelter, Yotel SpringHill Suites: KEY COMPETITORS Hyatt Place, Hotel Indigo, Hampton David |
Well, to round out what the Longer Stays feel that they compete with, here they are:
Element: Key Competitors Homewood Suites, Hyatt House Residence Inn: Key Competitors Homewood Suites Hyatt House TownePlace Suites: KEY COMPETITORS Home2 Suites by Hilton, Staybridge Suites, Candlewood Suites Note: Marriott Executive Apartments had no similar list David |
Originally Posted by jimrpa
(Post 33074950)
I’m not trying to be smart, but we’ve all known about the pandemic for over a year. The number of people being vaccinated is rapidly increasing. I think it’s reasonable for Marriott to assume, at some point, that travelers will begin to have some more certainty around their travel plans. Do we expect all businesses to operate in “pandemic mode” forever?
For myself I just book very shorterm in covid times, has worked out for me. |
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