Last edit by: Mr. BoH
Manhattan (NYC) Marriott Bonvoy Hotels Closed Permanently During COVID-19 Pandemic
The following hotels may be discussed in this thread however each property has indicated it closed during the COVID-19 pandemic and will not reopen.
The following hotels may be discussed in this thread however each property has indicated it closed during the COVID-19 pandemic and will not reopen.
- Courtyard Herald Square
- Courtyard 5th Avenue
- Marriott East Side
- W Downtown
- The Maxwell
- Gramercy Park Hotel
- Courtyard Downtown/WTC
Marriott Bonvoy hotels in Manhattan (NYC) (from Oct. 2018)
#153
Join Date: Jun 2016
Posts: 17
As I mentioned above, had several good suite upgrades there. Considering Manhattan room sizes, very solid.
It needs some paint, and something to replace Whisky Blue; but far, far from a dump.
Last edited by wsm007; Apr 29, 2019 at 3:36 pm Reason: edited for grammar clarity.
#154
Join Date: Jan 2011
Location: HKG • Ex SFO, NYC
Programs: UA 1K, AA EXP; Marriott Amb; Hyatt Globalist; Shangri-la Diamond; IHG SpireAmb; Hilton D; Accor G
Posts: 3,319
Also, there are very few suites and you'll have to fight them tooth and nail to even get the sorry excuse for a suite upgrade.
I've gotten the presidential suite here as service recovery and it wasn't much better in terms of upkeep, though at least finally had some space. A painting fell off the wall 3 times in our 3 day stay… it was held up by dried up double sided tape.
The audio equipment in the room was missing all its cabling and entirely non-functional.
#155
Join Date: Jul 2003
Location: CT/ Germany - Ich spreche deutsch
Programs: UA 1K, Bonvoy LTTE, HH Dia, HY Expl
Posts: 4,657
@helvetic...those pics do NOT look good however I've stayed at the Maxwell and it definitely wouldn't be my first choice in NYC (and I think most here would agree) but I think we can all search for broken or dirty things in a hotel room to complain about if that is our intention. Again...not one of the better options but considering the price offered it can be an ok stay. Marriott East Side and Lexington which are right there also get mixed reviews and I just had a stay at the Lexington that was better than a lot of other hotels I've stayed at in NYC.
Last edited by christianj; Apr 30, 2019 at 6:13 am
#158
Join Date: Jan 2011
Location: HKG • Ex SFO, NYC
Programs: UA 1K, AA EXP; Marriott Amb; Hyatt Globalist; Shangri-la Diamond; IHG SpireAmb; Hilton D; Accor G
Posts: 3,319
@helvetic...those pics do NOT look good however I've stayed at the Maxwell and it definitely wouldn't be my first choice in NYC (and I think most here would agree) but I think we can all search for broken or dirty things in a hotel room to complain about if that is our intention. Again...not one of the better options but considering the price offered it can be an ok stay. Marriott East Side and Lexington which are right there also get mixed reviews and I just had a stay at the Lexington that was better than a lot of other hotels I've stayed at in NYC.
Why won't people just accept that this place is terrible and stop making excuses for it?
I've stayed at the Lexington too and while it's a rather dingy hotel, it at least seems better maintained than the Maxwell.
#159
Join Date: Jul 2003
Location: CT/ Germany - Ich spreche deutsch
Programs: UA 1K, Bonvoy LTTE, HH Dia, HY Expl
Posts: 4,657
I've definitely learned that if I want high-end in a big tourist city that I need to be willing to pay for it. If I want a reasonably priced room I have to be willing to sometimes accept "average" as ok.
Last edited by christianj; May 1, 2019 at 5:47 am
#160
Join Date: Jan 2011
Location: HKG • Ex SFO, NYC
Programs: UA 1K, AA EXP; Marriott Amb; Hyatt Globalist; Shangri-la Diamond; IHG SpireAmb; Hilton D; Accor G
Posts: 3,319
I don't think people are making excuses for the hotel. We are just saying that it is average at best and definitely has issues but that it is not a dump. YYMV of course as we can see from your experience. I had a room like that at the Westin TS where the wallpaper was peeling off the walls, carpet were stained and the bathroom mirror was chipped but reality is that is one room and not representative of all the rooms. Sure it gives a picture of how upkeep is handled at the hotel but most NYC hotel rooms have some damage due to the constant turnover of guest and the hotels dragging out renovations because they don't want to forgo the revenue for the rooms while they are being renovated.
I've definitely learned that if I want high-end in a big tourist city that I need to be willing to pay for it. If I want a reasonably priced room I have to be willing to sometimes accept "average" as ok.
I've definitely learned that if I want high-end in a big tourist city that I need to be willing to pay for it. If I want a reasonably priced room I have to be willing to sometimes accept "average" as ok.
Just because the standards in NYC are low and there are many dumpy hotels in town doesn't make the Maxwell individually any less of a dump.
#162
Join Date: Jan 2012
Programs: AY+ Plat, Marriott Plat, Hyatt Discoverist
Posts: 2,846
#163
FlyerTalk Evangelist
Join Date: Apr 2009
Location: India
Programs: Bonvoy Lifetime Titanium, IHG Plat, HH Gold, Trident Plat, DL Diamond, AI Maharajah
Posts: 29,677
just finished a 5 night stay at the courtyard herald square....pretty decent stay....was upgraded to a corner room, which was quite big, given the tiny rooms i normally end up getting in nyc....bathroom was a bit on the smaller side though....
my reason for staying here was because it was one block from my client's office but location is right opposite macy's so that might be appealing to tourists....
breakfast was good every morning, staff members were pleasant, location was decent & room size was good....i would not hesitate to stay here again....
my reason for staying here was because it was one block from my client's office but location is right opposite macy's so that might be appealing to tourists....
breakfast was good every morning, staff members were pleasant, location was decent & room size was good....i would not hesitate to stay here again....
#164
Join Date: Aug 2012
Location: Houston
Programs: HiltonH-Diamond, IHG-Plat, Hyatt-Diamond,SPG-newbie
Posts: 301
just finished a 5 night stay at the courtyard herald square....pretty decent stay....was upgraded to a corner room, which was quite big, given the tiny rooms i normally end up getting in nyc....bathroom was a bit on the smaller side though....
my reason for staying here was because it was one block from my client's office but location is right opposite macy's so that might be appealing to tourists....
breakfast was good every morning, staff members were pleasant, location was decent & room size was good....i would not hesitate to stay here again....
my reason for staying here was because it was one block from my client's office but location is right opposite macy's so that might be appealing to tourists....
breakfast was good every morning, staff members were pleasant, location was decent & room size was good....i would not hesitate to stay here again....
I"m only Gold, and dont seem to be getting any free breakfast at any Courtyard,
but beside that., I have narrow down to these due to location
FFI Midtown Manhatttan/Penn station ($229/night) for 2 double - 35k/night
Courtyard Manhattan/Chelsea ($279/night) for 2 double - 35k/night
Courtyard Manhattan/Herald Square ($277/night) for 2 double - 35k/night
Residence Inn Manhattan/Midtown East was "ideal" but now they have 35k + $300 USD.. wowser..
other one see like a good pick is the
Courtyard Mah/Midtown east @ 419sqft $35k/night for 2 queens.
any other suggesting, knowing that most of Cat 5 is ok.. and in the Midtown area
#165
Join Date: Sep 2005
Location: Stockholm
Programs: UA PP, Marriott Lifetime Platinum
Posts: 179
I just wrapped up a stay at the Sheraton Tribeca and the New York Marriott Downtown (both during the same trip). The Sheraton is in a better spot but the rooms are old and tired. The service was great in the lounge and at the front desk, but the lounge got full really quickly. Food options were so-so, but they made good drip coffee so there's that.
If you get a renovated room at the New York Marriott Downtown, I think you'll be pretty happy. The rooms are a decent size and the refresh makes a huge difference. Nice lounge too, with better food options than at the Sheraton Tribeca. But it's downtown so it's a bit further away from everything.
If you get a renovated room at the New York Marriott Downtown, I think you'll be pretty happy. The rooms are a decent size and the refresh makes a huge difference. Nice lounge too, with better food options than at the Sheraton Tribeca. But it's downtown so it's a bit further away from everything.