Dec 29, 2018, 7:57 pm
Last edit by: applesauce
Updating for post-covid
STATE, City
STATE, City
Hotel name; Operator: Dates
Details (offered, asked, invoked?)
United States
CA, San Diego
Guild Hotel, Tribute Portfolio: ; 11/21
GA, Atlanta
United States
CA, San Diego
Guild Hotel, Tribute Portfolio: ; 11/21
GA, Atlanta
The Burgess, Tribute Portfolio; ; 07/23
No lounge. No breakfast. Claims exempt as a "boutique" hotel. Did not invoke.
TX, San Antonio
St Anthony Hotel; Operated by BC Lynd (?); 11/22
$15pp but does not include tax or tip. Only found out at checkout.
Mexico
Full Service Properties that Don't Comply with the Breakfast Benefit
Jan 1, 2019, 12:57 pm
#91
Join Date: Nov 2009
Location: BC, Canada
Programs: Marriott LTP
Posts: 138
I contacted the general manager, Thomas Foti, regarding the stinginess of the Platinum Elite breakfast benefit and got something better. The Marriott email address format is [email protected]
Jan 1, 2019, 1:01 pm
#92
A FlyerTalk Posting Legend
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,122
Jan 1, 2019, 2:06 pm
#93
Suspended
Join Date: Jun 2005
Programs: Delta Diamond, Marriott Ambassador & Lifetime Titanium, Hertz President's Circle, United Silver
Posts: 6,334
But as I understand it, a tip based on the bill is supposed to be shared by both the waiter and the kitchen staff. So, the cook -- I doubt he's an actual chef, notwithstanding the silly hat they sometimes wear -- at the egg station should be sharing the tip the waitress receives.
Another scam involves the elite breakfast vouchers, which are supposed to include tip and tax. Many customers don't realize this and still tip.
Jan 1, 2019, 3:08 pm
#94
Join Date: Jun 2015
Posts: 343
I think it's appropriate to tip at a buffet, but at a significantly lower rate than you would at a full service restaurant. Obviously you have to factor in the quality of service you receive, as well. I've had everything from 0 star service (Sizzler's.... 15ish years ago, one of two times in my life I've stiffed a server), to near 5 star service (Bellagio's Buffet, I have her name written down somewhere, I think it's Maria. She took care of us multiple times over a 2 year period, she was so friendly, genuinely nice, she brought us food that she thought we would enjoy, etc).
Jan 1, 2019, 3:51 pm
#95
Original Poster
Join Date: Apr 2003
Location: SLC/HEL/Anywhere with a Beach
Programs: Marriott Ambassador; AA EXP 3MM; AS MVP, Hilton Gold, CH-47/UH-60/C-23/C-130 VET
Posts: 5,234
But as I understand it, a tip based on the bill is supposed to be shared by both the waiter and the kitchen staff. So, the cook -- I doubt he's an actual chef, notwithstanding the silly hat they sometimes wear -- at the egg station should be sharing the tip the waitress receives.
.
.
if an employer is taking the tip credit for the minimum wage, tips can't be shared with the kitchen.
Jan 1, 2019, 9:16 pm
#96
Join Date: May 2001
Location: Katy, TX
Programs: AA - PLT(2MM); DL - PM(2MM); Hilton - Gold; Marriott Bonvoy- Titanium; Hyatt - Platinum
Posts: 1,718
I have a huge problem with tipping at buffet restaurants, especially if all you do is refill my water and maybe bring me a coffee. Many buffets even have self-serve coffee.
But as I understand it, a tip based on the bill is supposed to be shared by both the waiter and the kitchen staff. So, the cook -- I doubt he's an actual chef, notwithstanding the silly hat they sometimes wear -- at the egg station should be sharing the tip the waitress receives.
Another scam involves the elite breakfast vouchers, which are supposed to include tip and tax. Many customers don't realize this and still tip.
But as I understand it, a tip based on the bill is supposed to be shared by both the waiter and the kitchen staff. So, the cook -- I doubt he's an actual chef, notwithstanding the silly hat they sometimes wear -- at the egg station should be sharing the tip the waitress receives.
Another scam involves the elite breakfast vouchers, which are supposed to include tip and tax. Many customers don't realize this and still tip.
Jan 2, 2019, 6:05 am
#97
Suspended
Join Date: Jun 2005
Programs: Delta Diamond, Marriott Ambassador & Lifetime Titanium, Hertz President's Circle, United Silver
Posts: 6,334
I was told that corporate sends vouchers to the property. These vouchers say "complimentary breakfast" and specifically include tip and tax. If a property isn't using these vouchers then they are deliberately not using the vouchers Marriott intends for them to use. It would be interesting if someone could confirm this.
Jan 2, 2019, 7:02 am
#98
Join Date: Jul 2005
Posts: 1,074
I was told that corporate sends vouchers to the property. These vouchers say "complimentary breakfast" and specifically include tip and tax. If a property isn't using these vouchers then they are deliberately not using the vouchers Marriott intends for them to use. It would be interesting if someone could confirm this.
FWIW I pushed the subject and got Free Breakfast for the 3 nights (out of 7) not b/c they changed the $10 policy, but b/c nobody had responded to my numerous requests for help. So I can confirm $10 it is.
What stupidity when Rates are over 1K per night. I would make it a positive and charge 20 more per room (nobody would notice) and INCLUDE breakfast for everyone!!!
Last edited by jr1202sr; Jan 2, 2019 at 7:11 am
Jan 2, 2019, 7:17 am
#99
Join Date: Jan 2006
Location: ELP
Programs: AA EXP/LT PLAT, Marriott Titanium/LT PLAT
Posts: 4,120
Add JW Marriott Cancun to the list
Continental breakfast is an option as a platinum benefit — you have to choose between continental breakfast or 1000 points, or the snack and welcome drink option.
Continental breakfast includes a yogurt, cereal, bread and coffee or tea. Upgrade to the buffet breakfast is approx $20.
Continental breakfast is an option as a platinum benefit — you have to choose between continental breakfast or 1000 points, or the snack and welcome drink option.
Continental breakfast includes a yogurt, cereal, bread and coffee or tea. Upgrade to the buffet breakfast is approx $20.
Jan 2, 2019, 9:04 am
#100
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Programs: Delta Diamond, Marriott Ambassador & Lifetime Titanium, Hertz President's Circle, United Silver
Posts: 6,334
Add JW Marriott Cancun to the list
Continental breakfast is an option as a platinum benefit — you have to choose between continental breakfast or 1000 points, or the snack and welcome drink option.
Continental breakfast includes a yogurt, cereal, bread and coffee or tea. Upgrade to the buffet breakfast is approx $20.
Continental breakfast is an option as a platinum benefit — you have to choose between continental breakfast or 1000 points, or the snack and welcome drink option.
Continental breakfast includes a yogurt, cereal, bread and coffee or tea. Upgrade to the buffet breakfast is approx $20.
How do they do breakfast? Is it boxed? Do you get seated in the regular restaurant? Any pictures?
Jan 2, 2019, 10:32 am
#101
formerly known as daveland
Join Date: Oct 2003
Location: NY, NY, USA
Programs: Hyatt Globalist, Marriott LTP, Delta Platinum, Hilton Honors Diamond, Wyndham Diamond
Posts: 2,969
When was you stay? I had a stay a couple of months ago at the Winter Haven and had a different experience. I was given a choice of points or breakfast voucher. I do remember the exact amount it was for but covered a good full breakfast. I have some other grievances about this hotel (resort fee, rooms, no upgrade, etc) but breakfast is not one of them.
Jan 2, 2019, 11:06 am
#103
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Join Date: Jun 2005
Programs: Delta Diamond, Marriott Ambassador & Lifetime Titanium, Hertz President's Circle, United Silver
Posts: 6,334
https://www.marriott.com/loyalty/terms/default.mi#elite
Jan 2, 2019, 11:57 am
#104
Suspended
Join Date: Nov 2010
Location: MEM
Programs: Starbucks Green Card
Posts: 5,431
Cultural norms are different. Your definition of "breakfast" isn't the objectively correct one.