PreAuthorization Charge Question - Renassiance Hotel
Dec 21, 2018, 9:14 am
#1
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PreAuthorization Charge Question - Renassiance Hotel
I just check-in to Renaissance Hotel in Vienna and at the check-in they took pre autorization charge of 400 EUR for 3 night stay. Room is already paid, I payed at the time of booking. For example if my total spend for food and mini bar is 120 EUR will they take this 120 EUR from the authorization or will they charge my card for 120 EUR and then return 400 EUR back to my card.
They did’t tell me that authorization charge will be 400 EUR and they took all avalible funds from my credit card. How much is usually authorization charge? I was expecting maximum 200 EUR becuase I prepaid the room.
Best Regards
DC10
They did’t tell me that authorization charge will be 400 EUR and they took all avalible funds from my credit card. How much is usually authorization charge? I was expecting maximum 200 EUR becuase I prepaid the room.
Best Regards
DC10
Dec 21, 2018, 10:08 am
#2
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They didn't actually charge anything to your card. The preauthorization just blocks that amount so the credit is available to them. At check-out, they will run a charge for the amount you owe. The authorization will drop off some number of days after that, how long depends on your issuer.
The amount of the preauthorization varies. Something like 50 Euro per night would be more common.
The amount of the preauthorization varies. Something like 50 Euro per night would be more common.
Dec 21, 2018, 10:20 am
#3
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They didn't actually charge anything to your card. The preauthorization just blocks that amount so the credit is available to them. At check-out, they will run a charge for the amount you owe. The authorization will drop off some number of days after that, how long depends on your issuer.
The amount of the preauthorization varies. Something like 50 Euro per night would be more common.
The amount of the preauthorization varies. Something like 50 Euro per night would be more common.
Last edited by DC10; Dec 21, 2018 at 10:25 am
Dec 21, 2018, 10:31 am
#4
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The EUR 400 covers not only anticipated room charges for services such as food, but also protects the property against damage and theft (something they do not like to say). Presuming that you have no other charges against your room, when you check out, the "hold" will be released and will eventually disappear from your account. While the hold is tying up your credit limit, you will not have to pay the EUR 400 and then seek a refund.
Dec 21, 2018, 10:44 am
#5
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Thank you for reply. I spoke with front desk and I told then that I can not eat for 400 EUR in 3 days, lol. My questions is becuase my avalible limit is nearly 0 EUR on credit card with 400 EUR authorization will they just use this 400 EUR or will I pay the bill and they will refund me 400 EUR.
If you are asking, if I charge room service to my room for 100 EUR, will that be part of the 400 EUR or will my card be declined at checkout. The simplistic answer is yes, the 100 EUR will come out of the 400 EUR unless their is a glitch. You were never charged the 400 EUR to begin with - the hotel can use up to that amount to settle the bill when you checkout. The 100 EUR will show as a pending charge and when the preauthorization drops 300 EUR will come back to your credit limit.
The steps would be:
Day 1 Check-In: Hotel preauthorizes 400 EUR for incidentals. 400 EUR is removed from your credit line, but you are not actually charged anything - as in, you are not paying interest.
Day 2 - you charge 100 EUR to your room - perhaps room service.
Day 3 - Checkout - the hotel settles your bill. Online, you would typically see a pending charge for 100 EUR. This is a settlement of the 400 EUR preauthorization.
Days 4-5+ The pending charge becomes a charge - the preauthorization is removed and your credit limit restored to the difference of the preauthorization minus the settlement.
Dec 21, 2018, 10:49 am
#6
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The EUR 400 covers not only anticipated room charges for services such as food, but also protects the property against damage and theft (something they do not like to say). Presuming that you have no other charges against your room, when you check out, the "hold" will be released and will eventually disappear from your account. While the hold is tying up your credit limit, you will not have to pay the EUR 400 and then seek a refund.
Dec 21, 2018, 10:52 am
#7
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My other half just finished a stay at the Ren in Vienna as well. The stay was non-refundable, but the hold was only for $170.38 USD. The hold charge never posted for us, it was just pending before falling off.
Dec 21, 2018, 11:28 am
#9
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