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-   Marriott | Marriott Bonvoy (https://www.flyertalk.com/forum/marriott-marriott-bonvoy-766/)
-   -   Reservations Changed With Booking Platform Switch (https://www.flyertalk.com/forum/marriott-marriott-bonvoy/1945195-reservations-changed-booking-platform-switch.html)

rox0825 Jan 10, 2019 6:42 am
Originally Posted by TerryK (Post 30636156)
You need to call. Your points were converted to an eCert and eCert was detached from your booking during conversion. Agent needs to cancel your booking, find the detached eCert, then manually refund your eCert back to points.
thanks! It looks like things may be back to normal luckily: https://creditcardpediem.com/2019/01...ack-to-normal/

I checked and my reservations show as points bookings now too. Phew!


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