Nov 30, 2018, 5:05 am
Last edit by: MasterGeek
From Starwood Lurker team :
Please visit info.starwoodhotels.com for more information about this incident, available resources and steps you can take.
Marriott has announced a massive breach of data belonging to 500 million guests who stayed at hotel brands including W, Sheraton, and Westin.
Marriott announced on Friday that it had "taken measures to investigate and address a data security incident" that stemmed from its Starwood guest authorization database.
The company said it believes that around 500 million people's information was accessed, including an unspecified number who had their credit card details taken. It affects customers who made bookings on or before September 10, 2018.
http://uk.businessinsider.com/marriott-data-breach-500-million-guests-affected-2018-11?r=US&IR=T
https://www.prnewswire.com/news-releases/marriott-announces-starwood-guest-reservation-database-security-incident-300758155.html
You can enroll in the "identity" monitoring service provided by Marriott due to this breach here, it cannot be called "credit monitoring" because it doesn't provide access to viewing credit bureau report data (as held by Equifax, TransUnion, Experian) nor notifications when credit report data changes :
https://answers.kroll.com/us/index.html
Please visit info.starwoodhotels.com for more information about this incident, available resources and steps you can take.
Marriott has announced a massive breach of data belonging to 500 million guests who stayed at hotel brands including W, Sheraton, and Westin.
Marriott announced on Friday that it had "taken measures to investigate and address a data security incident" that stemmed from its Starwood guest authorization database.
The company said it believes that around 500 million people's information was accessed, including an unspecified number who had their credit card details taken. It affects customers who made bookings on or before September 10, 2018.
http://uk.businessinsider.com/marriott-data-breach-500-million-guests-affected-2018-11?r=US&IR=T
https://www.prnewswire.com/news-releases/marriott-announces-starwood-guest-reservation-database-security-incident-300758155.html
You can enroll in the "identity" monitoring service provided by Marriott due to this breach here, it cannot be called "credit monitoring" because it doesn't provide access to viewing credit bureau report data (as held by Equifax, TransUnion, Experian) nor notifications when credit report data changes :
https://answers.kroll.com/us/index.html
Starwood/Marriott Data Breach 500 Million Guests affected, Marriott fined £18.4m
Nov 30, 2018, 5:45 am
#31
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
Nov 30, 2018, 5:45 am
#33
Join Date: Mar 2013
Programs: BAEC Silver
Posts: 55
The Yahoo! mail breach in 2013 affected around 3 billion accounts. They wouldn't have had the amount of personal information leaked in this breach, though.
Nov 30, 2018, 5:45 am
#34
Join Date: Feb 2017
Programs: DL DM, UA Gold, Alaska MVP, Bonvoy (lol) Ambassador
Posts: 2,994
Nov 30, 2018, 5:55 am
#36
Join Date: Aug 2018
Posts: 902
In this particular transaction that is the case, because this was structured as a merger. In the typical acquisition structure however the seller is liable for any undetected/undisclosed issues that are materially relevant. That’s why in any acquisition transaction the buyer typically demands several guarantees from seller and a portion of the transaction price is usually put into escrow for some years.
Nov 30, 2018, 6:03 am
#37
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
But none of this changes the fact that Marriott owns this problem and deserves it lumps for what it has.
Nov 30, 2018, 6:14 am
#39
FlyerTalk Evangelist
Join Date: Jul 1999
Location: ORD/MDW
Programs: BA/AA/AS/B6/WN/ UA/HH/MR and more like 'em but most felicitously & importantly MUCCI
Posts: 19,718
It takes some time to form an action plan and a storyline for external communications, get a website written / approved / built, and spin up a call center properly organized and equipped. They only confirmed the architecture of the breach on 19 November. I am sure the crisis team had no Thanksgiving holiday.
Nov 30, 2018, 6:17 am
#41
Company Representative - Starwood
Join Date: Aug 2011
Programs: SPG
Posts: 713
Dear all,
Thanks for reaching out about the Starwood guest reservation database security incident. Please visit info.starwoodhotels.com for more information about this incident, available resources and steps you can take.
All the best,
Alice K.
Social Media Specialist
Marriott International
[email protected]
Thanks for reaching out about the Starwood guest reservation database security incident. Please visit info.starwoodhotels.com for more information about this incident, available resources and steps you can take.
All the best,
Alice K.
Social Media Specialist
Marriott International
[email protected]
Nov 30, 2018, 6:22 am
#44
Join Date: May 2010
Posts: 3,458
This is hysterical. Starwood has a system that's been leaking data since 2014. And it's Marriott's fault?
While perhaps Marriott should have found it sooner, the issue started well before Marriott showed up
And folks..... if you are only thinking about monitoring etc because Starwood's been breached, pull your head out of the sand and get proactive.
As was said above most of our data's been breached so much you might as well put it on a billboard!
While perhaps Marriott should have found it sooner, the issue started well before Marriott showed up
And folks..... if you are only thinking about monitoring etc because Starwood's been breached, pull your head out of the sand and get proactive.
As was said above most of our data's been breached so much you might as well put it on a billboard!
Nov 30, 2018, 6:27 am
#45
Join Date: Nov 2004
Location: Nashville
Programs: DL DM 3 MM AA PLAT HH Lifetime Diamond Marriott Plat AMB lifetime titanium Hertz PC
Posts: 6,187
With all Marriott's current IT problems it is worse since they still do not have the regular call centers working at anything close to an acceptable level.
