Chase CC Points Not Posting
Dec 1, 2018, 8:36 pm
#17
FlyerTalk Evangelist
Join Date: Mar 2002
Location: Saipan, MP 96950 USA (Commonwealth of the Northern Mariana Islands = the CNMI)
Programs: UA Silver, Hilton Silver. Life: UA .57 MM, United & Admirals Clubs (spousal), Marriott Platinum
Posts: 15,003
The points from my 11/22 statement posted on 11/24 as usual. However, the nights from my 10/22 statement did not post until 11/24. The nights usually post 18-21 days after the statement.
Dec 2, 2018, 6:40 pm
#19
Join Date: Apr 2004
Programs: AA plt 2 mm, Marriott LTT, HH dia
Posts: 1,215
Edited: My points finally posted, and I thought it was with the help of the Starwood Lurker. Apparently, they posted before the Lurker was able to assist. At least they posted!
Last edited by jeanie; Dec 3, 2018 at 1:06 am
Dec 3, 2018, 1:28 am
#20
Join Date: Dec 2014
Posts: 177
My points have just posted as well. As a reminder, my statement had closed on November 17th, and they posted on December 2nd.
Interestingly, while the points appeared today and the date in the activity feed indeed shows "December 2nd", the line appears before unrelated account activity that happened on November 26th.
I had sent a message to both Chase and Marriott a couple of days ago, not sure if that had any effect. Chase had responded the next day that the points have indeed been sent to Marriott, and I haven't heard back from Marriott (yet).
Interestingly, while the points appeared today and the date in the activity feed indeed shows "December 2nd", the line appears before unrelated account activity that happened on November 26th.
I had sent a message to both Chase and Marriott a couple of days ago, not sure if that had any effect. Chase had responded the next day that the points have indeed been sent to Marriott, and I haven't heard back from Marriott (yet).
Last edited by mk712; Dec 3, 2018 at 1:34 am
Dec 3, 2018, 9:49 am
#23
Join Date: May 2017
Location: BCN/STL
Programs: Marriott Titanium, United Silver, SW A List Preferred
Posts: 42
FWIW I was just on the United forum, and someone there said that their United Chase had not posted, either, after regularly posting like clockwork. So, there might be something hanging up on the Chase side of things...
Dec 3, 2018, 1:18 pm
#24
Join Date: Aug 2007
Location: United States
Programs: Hilton, marriott, IHG, Club Carlson, United Airlines,timeshare owner
Posts: 213
22,000 points not posted
On Nov. 17th I transferred 22,000 points from my Chase Sapphire Reserve Card to my Marriott Rewards account and they still have not posted.
Dec 4, 2018, 2:47 pm
#25
FlyerTalk Evangelist
Join Date: Jan 2005
Location: home = LAX
Posts: 25,932
In case not: Be aware that transfer activity may post "out of order".
I made a transfer on Nov 3 from Diners Club USA, and when it posted on Nov 30, i couldn't find it until I scrolled down in the Activity to early November. It's in the place November 3 (the date I initiated the transfer) would be, but it's showing the Nov 30 posting date only!
Dec 4, 2018, 2:51 pm
#26
Join Date: Dec 2007
Location: SFO
Programs: UA 1MM, Marriott LTP, Hilton Gold, Hyatt Discoverist, Hertz PC
Posts: 1,002
Can you tell from the total?
In case not: Be aware that transfer activity may post "out of order".
I made a transfer on Nov 3 from Diners Club USA, and when it posted on Nov 30, i couldn't find it until I scrolled down in the Activity to early November. It's in the place November 3 (the date I initiated the transfer) would be, but it's showing the Nov 30 posting date only!
In case not: Be aware that transfer activity may post "out of order".
I made a transfer on Nov 3 from Diners Club USA, and when it posted on Nov 30, i couldn't find it until I scrolled down in the Activity to early November. It's in the place November 3 (the date I initiated the transfer) would be, but it's showing the Nov 30 posting date only!
Dec 6, 2018, 5:55 pm
#27
FlyerTalk Evangelist
Join Date: Jan 2005
Location: home = LAX
Posts: 25,932
Dec 8, 2018, 4:16 am
#28
Join Date: Aug 2007
Location: United States
Programs: Hilton, marriott, IHG, Club Carlson, United Airlines,timeshare owner
Posts: 213
Can you tell from the total?
In case not: Be aware that transfer activity may post "out of order".
I made a transfer on Nov 3 from Diners Club USA, and when it posted on Nov 30, i couldn't find it until I scrolled down in the Activity to early November. It's in the place November 3 (the date I initiated the transfer) would be, but it's showing the Nov 30 posting date only!
In case not: Be aware that transfer activity may post "out of order".
I made a transfer on Nov 3 from Diners Club USA, and when it posted on Nov 30, i couldn't find it until I scrolled down in the Activity to early November. It's in the place November 3 (the date I initiated the transfer) would be, but it's showing the Nov 30 posting date only!
Feb 28, 2019, 11:48 am
#29
Join Date: Feb 2019
Programs: Bonvoy Titanium, Hilton Diamond, United Gold, Pualani Gold
Posts: 69
Warning: Marriott Rewards Chase Visa shorting points
Just a heads up to my fellow travelers who have the Marriott Rewards Chase Visa card: Five times in the past two months, I was only given 2x points for my Marriott hotel stays, instead of 6x. Each time I had to call them up and they had to make an adjustment, so you guys might want to double check your statements. The first couple times, I didn't catch it until I read my statement at the end of the billing month, and it took longer to receive credit. The last few times I caught it within days of the charges, and was able to get them to make the adjustment sooner, before the end of my billing cycle. In all 5 cases, my Marriott hotel charges that didn't get credited were hotels outside of the U.S.
Feb 28, 2019, 3:27 pm
#30
FlyerTalk Evangelist
Join Date: Jan 2005
Location: home = LAX
Posts: 25,932
Just a heads up to my fellow travelers who have the Marriott Rewards Chase Visa card: Five times in the past two months, I was only given 2x points for my Marriott hotel stays, instead of 6x. Each time I had to call them up and they had to make an adjustment, so you guys might want to double check your statements. The first couple times, I didn't catch it until I read my statement at the end of the billing month, and it took longer to receive credit. The last few times I caught it within days of the charges, and was able to get them to make the adjustment sooner, before the end of my billing cycle. In all 5 cases, my Marriott hotel charges that didn't get credited were hotels outside of the U.S.
What was the form of the names of the hotels where you didn't get 6x? Did they have "Marriott" or "Sheraton" or some other well know brand in the first few words of the name, or were they of the form "The Such-and-Such Hotel, a Member of the Whatever Portfolio"? And if the latter, did the full name appear on the credit card statement, or since the brand was at the far end of the name, did it drop off?