Qualifying for 2019 Platinum in 2018 by [25 SPG property] stays
#106
Join Date: Feb 2016
Location: HOME
Programs: HH Dia;SPG Plat;Marriott Plat;GHA Black
Posts: 334
Yes, the last time I told them that I have it on record but the CSR essentially said that I should just sit back and wait and cross my fingers while holding a rabbit's foot and a silver horseshoe.
I tried sending another email (web form) to Marriott with confirmation of this info but it bounced back due to Marriott IT being unfit for purpose (on the plus side it was the first time any email I sent in the last two months produced a tangible response).
I tried sending another email (web form) to Marriott with confirmation of this info but it bounced back due to Marriott IT being unfit for purpose (on the plus side it was the first time any email I sent in the last two months produced a tangible response).
So those that get 25 stays pre 18/8 with the 2x stays/nights promo are good, those that not .... well SOL
#108
Join Date: Mar 2014
Programs: SPG Platinum, Marriott Plat, Hyatt Diamond, Hilton Diamond
Posts: 235
The cso are so poorly trained post merger that I doubt they know what they are talking about actually. If double nights are counted, it doesn't make sense not to count double stay.
#109
Join Date: Feb 2016
Location: HOME
Programs: HH Dia;SPG Plat;Marriott Plat;GHA Black
Posts: 334
so unless you get it pre-merger, you will need to qualify the normal way
unless lurker want to confirm otherwise ?
Last edited by sandyph; Sep 30, 2018 at 9:33 pm
#110
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
Not that I have found. Now that the new program does not use stays, there was no need (in their minds) to track it. I'm sure the legacy earn process was another one of the after-the-fact addons once members screamed foul that SPG members being left behind.
#111
Join Date: May 2012
Location: SIN
Programs: JL GC | Marriott LT Silver | Global Entry | SQ Silver
Posts: 6,819
If the double night/stay promo don't count, I won't be able to re-qualify Platinum for next year. Oh well, guess there's no need to re-qualify anymore hehe.
#112
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
We looking into this, but I've seen several posters say that their YTD nights are correct and reflect the SPG Double Stay/Nights offer. If that is the case, then it seems plausible that the stays are going to count as well for legacy SPG qualification criteria.
Best regards,
William R. Sanders
Social Media Specialist
Marriott International
[email protected]
Best regards,
William R. Sanders
Social Media Specialist
Marriott International
[email protected]
#113
Join Date: Nov 2008
Location: USA
Programs: MYOB
Posts: 1,288
- Log into your account (select NO when prompted to "have Marriott.com use your location" )
- Select the drop own arrow by your user ID click on "Activity"
- Under "Latest Activity" on that page, there should be a link for View Previous Activity (prior to 8/18/2018)
- Stop for a moment and savor the line item reporting detail of your account activity
- Filter for All Qualifying and Year to Date This will display all SPG STAYS for 2018 - Jan 1 to 8/18/18
All Paid, Award and EQ (credit card) STAYS will be displayed - You can count these up, but it is recommended to copy this info into a spreadsheet.
- Once the spreadsheet is created, add rows at the top. Manually insert any post 8/18/18 SPG Property STAYS that you have. I added a column for Quantity, and added a value of "1" for each row. Create a little =sum(..) formula to tally, and it will display your year to date SPG Stays, for status tracking
Incidentally, the 5 EQ Nights DID carry over when the new account number was issued.
Remember, these are legacy SPG properties only. Any legacy Marriott property stays will not count.
Good luck. Will post the results of my claim/request when received.
Last edited by xzh445; Oct 2, 2018 at 4:01 pm
#114
Join Date: Nov 1999
Location: Malaysia
Programs: 2023 MH Enrich Gold (OWS), 2023 Marriott Titanium and Lifetime Gold
Posts: 2,001
It is manual. - Recommend that you create a spreadsheet.
Incidentally, the 5 EQ Nights DID carry over when the new account number was issued.
Remember, these are legacy SPG properties only. Any legacy Marriott property stays will not count.
Good luck. Will post the results of my claim/request when received.
- Log into your account (select NO when prompted to "have Marriott.com use your location" )
- Select the drop own arrow by your user ID click on "Activity"
- Under "Latest Activity" on that page, there should be a link for View Previous Activity (prior to 8/18/2018)
- Stop for a moment and savor the line item reporting detail of your account activity
- Filter for All Qualifying and Year to Date This will display all SPG STAYS for 2018 - Jan 1 to 8/18/18
All Paid, Award and EQ (credit card) STAYS will be displayed - You can count these up, but it is recommended to copy this info into a spreadsheet.
- Once the spreadsheet is created, add rows at the top. Manually insert any post 8/18/18 SPG Property STAYS that you have. I added a column for Quantity, and added a value of "1" for each row. Create a little =sum(..) formula to tally, and it will display your year to date SPG Stays, for status tracking
Incidentally, the 5 EQ Nights DID carry over when the new account number was issued.
Remember, these are legacy SPG properties only. Any legacy Marriott property stays will not count.
Good luck. Will post the results of my claim/request when received.
#116
Join Date: Mar 2014
Programs: SPG Platinum, Marriott Plat, Hyatt Diamond, Hilton Diamond
Posts: 235
It's just not logical if they gonna count the nights but disqualify the stays. The merger had been pretty messy, during this period CSO word just cannot be taken at face value.
#117
Join Date: Feb 2016
Location: HOME
Programs: HH Dia;SPG Plat;Marriott Plat;GHA Black
Posts: 334
It is manual. - Recommend that you create a spreadsheet.
Incidentally, the 5 EQ Nights DID carry over when the new account number was issued.
Remember, these are legacy SPG properties only. Any legacy Marriott property stays will not count.
Good luck. Will post the results of my claim/request when received.
- Log into your account (select NO when prompted to "have Marriott.com use your location" )
- Select the drop own arrow by your user ID click on "Activity"
- Under "Latest Activity" on that page, there should be a link for View Previous Activity (prior to 8/18/2018)
- Stop for a moment and savor the line item reporting detail of your account activity
- Filter for All Qualifying and Year to Date This will display all SPG STAYS for 2018 - Jan 1 to 8/18/18
All Paid, Award and EQ (credit card) STAYS will be displayed - You can count these up, but it is recommended to copy this info into a spreadsheet.
- Once the spreadsheet is created, add rows at the top. Manually insert any post 8/18/18 SPG Property STAYS that you have. I added a column for Quantity, and added a value of "1" for each row. Create a little =sum(..) formula to tally, and it will display your year to date SPG Stays, for status tracking
Incidentally, the 5 EQ Nights DID carry over when the new account number was issued.
Remember, these are legacy SPG properties only. Any legacy Marriott property stays will not count.
Good luck. Will post the results of my claim/request when received.
I did this, and counted 19 stays / 21 night (without the double promo)
then I contacted the CSO and here is the reply:
Dear Mr. sandyph
Thank you for your reply.
We apologize but that part in the app is not updated yet. Its is still a known issue and we are currently working to fix it.
As of this moment, you have completed 16 nights.
So it seems the CSO can't even see valid nights let alone the number of stays.
Won't hold my breath about the double stays/nights promo
time to get 1712 card
Last edited by sandyph; Oct 3, 2018 at 3:49 am
#118
Join Date: Feb 2016
Location: HOME
Programs: HH Dia;SPG Plat;Marriott Plat;GHA Black
Posts: 334
We looking into this, but I've seen several posters say that their YTD nights are correct and reflect the SPG Double Stay/Nights offer. If that is the case, then it seems plausible that the stays are going to count as well for legacy SPG qualification criteria.
Best regards,
William R. Sanders
Social Media Specialist
Marriott International
[email protected]
Best regards,
William R. Sanders
Social Media Specialist
Marriott International
[email protected]
Hi Will,
Please keep us posted.
I have a few stays in the next 2 months that should put me at 23 stays without the double stays/nights promo.
So would be nice to get a confirmation whether I need that last 2 or not
#119
Original Member
Join Date: May 1998
Location: Midwest
Programs: Marriott Titanium, IHG Plat, Hyatt Globalist, HHonors Diamond, AA Plat Pro, UA Silver
Posts: 571
#120
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
Now if they can only get the CSRs to have updated program status/rules so they don't feel compelled to make things up will greatly improve member comfort.