https://cimg6.ibsrv.net/gimg/www.fly...16823751ec.jpg


It seems at least some properties do know the difference between all platinum levels.

A for effort, but "platinum" is spelled wrong with respect to ambassador status.

Platinum premier means nothing if everyone is platinum premier. I can't believe there are more platinum premier guests at a Fairfield property than gold or silver. Wow.

Agreed, I saw this the first time I stayed at a Courtyard. I told them I was a little uncomfortable with my name appearing on the list (even as just initial and last name). I appreciate the effort, but even ignoring the personal privacy aspect this could be highly sensitive for some industries (e.g., IB/M&A consultants doing pre-announcement due diligence) in places with only a few large companies - especially since the whole team often stays at the same hotel and would likely have elite status.

I've seen this sort of primitive recognition before at legacy Marriott limited-service properties, such as Fairfield or Courtyard, but it's mostly been limited to IHG's Holiday Inn properties. I find it cheap, personally.

FWIW - I think the cryptic codes get printed out on the FDC's daily report, so while it's cryptic on the screen, if they're looking at the paperwork some of it like Platinum member, requests roll-away, don't display tax & folio, high floor gets printed out, so they may not have to memorize them all, or just a few. But if it's the codes on the screen & they're not familiar with them, they have to click on each individual code & then F1 to look up what the code means. On at least one of the MAR property systems, Member, Silver, Gold, Plat, Plat Premier written out appears in upper right corner of screen, which is why some FDC will greet by proper status if they look at the upper right of the screen. Obviously not all do.

I've participated in focus groups for airlines and hotels before. They usually have lousy ideas & the focus group gets to choose which of the lousy ones is the best :p :D

Cheers.

Individual hotels, primarily limited-service brands, have been doing some form of this (e.g., "Guest of the Day") for decades.

But.. why? Does it provide any benefit whatsoever? I just don't get it.

In addition to serving a purpose, the rental car lists are only available briefly and go away once the customer has left the lot. The hotel lists remain at the front desk, which I feel is an invasion of a guest's privacy without any compensating benefit.

In some cases, an individual who wants privacy may have a familiar name but not an easily recognizable face. Once the name is known, it is easier to identify the individual. There are hotels that have DNR ("Do Not Recognize") lists for guests who prefer additional privacy.

Well, some get up in arms when a FDC says thanks for being platinum instead of plat. premier. This way, DYKWIA's can SEE their names in print and get the recognition they deserve. It is probably just an extension of recognizing status and nothing more.

To say its an invasion of privacy is a bit of hyperbole. What is ACTUALLY a problem is the housekeeping carts laid out across the hotels hallways every morning with full guests list for each assigned floor, including names AND room numbers among other things. i do enjoy stopping to read it to see what the statuses are for other guests during my stay (RI even puts your pets name on the list as well, if you have them traveling with you). Before Plat. premier was diluted it was fun to see if i was the only one in the place. Anyways, if i was going to jump on the invasion of privacy bandwagon that is what i would be focusing on.