Sep 24, 2019, 11:34 am
FAQ: Questions about points/nights for multiple rooms [Master Thread]
Dec 26, 2018, 7:14 am
#61
Join Date: Dec 2006
Posts: 77
2 rooms for 5 nights. Do I get 5 nights credit or 10?
Last 2 times I have stayed in Starwood properties I have booked 2 rooms for my family of 4. Both times I have only gotten credit for 1 room per night. Is this correct or should I contact Starwood for additional credit?
Dec 26, 2018, 7:17 am
#62
Join Date: Nov 2016
Location: Hartford, CT
Programs: Marriott LTS
Posts: 195
You only get credit for a single room but points for upto 3 rooms. This changed after Aug 18.
Dec 26, 2018, 8:30 am
#65
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
As this sounds like a long-term situation, maybe signing up the spouse or one of the kids with an account so at least the nights go somewhere and it would allow them to travel without you and still properly earn credit.
Jan 2, 2019, 10:29 pm
#66
Join Date: Mar 2011
Location: BOS
Programs: BA Gold, AA Platinum, SQ Gold, Marriott Titanium
Posts: 1,577
I have a stay coming up with 2 rooms. I understand I won't get night credit for both rooms which is OK as I am already past 75 nights and roll over nights are gone
The question I have is:
Will I get Platinum Premier arrival gift miles for both rooms or only one room? Infact, will the hotel even offer for both rooms or just one room?
The property is Renaissance, Kuala Lumpur
The question I have is:
Will I get Platinum Premier arrival gift miles for both rooms or only one room? Infact, will the hotel even offer for both rooms or just one room?
The property is Renaissance, Kuala Lumpur
Last edited by vishalgupta22; Jan 17, 2019 at 8:04 pm
Jan 3, 2019, 4:56 am
#67
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,368
Jan 3, 2019, 5:45 am
#68
Moderator, Marriott Bonvoy & FlyerTalk Evangelist
Join Date: Oct 2002
Location: McKinney, TX, USA
Programs: United Silver; AA Plat/2MM; Marriott LT Titanium; Hilton Gold
Posts: 11,726
For me, 1 room points and nights posted, Other room, the points have posted (I understand I won't get the nights or PAG). I guess I now have to wait 10 days and then go through Marriott's missing stay link and go through the painful process of 10 emails over 2 months before the second room posts.
Jan 17, 2019, 8:03 pm
#69
Join Date: Mar 2011
Location: BOS
Programs: BA Gold, AA Platinum, SQ Gold, Marriott Titanium
Posts: 1,577
For the other room, points have not posted. I have updated my post now. It's now 17 days since checkout and nothing is happening. I have reached out to Marriott and the hotel and no luck so far. Not surprised, this is new normal for Marriott since August (I rarely had any stay/points post correctly since Aug 2018)
Jan 18, 2019, 6:48 pm
#70
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 31,948
Ah, sorry, I did a typo.
For the other room, points have not posted. I have updated my post now. It's now 17 days since checkout and nothing is happening. I have reached out to Marriott and the hotel and no luck so far. Not surprised, this is new normal for Marriott since August (I rarely had any stay/points post correctly since Aug 2018)
For the other room, points have not posted. I have updated my post now. It's now 17 days since checkout and nothing is happening. I have reached out to Marriott and the hotel and no luck so far. Not surprised, this is new normal for Marriott since August (I rarely had any stay/points post correctly since Aug 2018)
Feb 15, 2019, 11:25 pm
#71
Join Date: Dec 2002
Location: New York, NY USA
Programs: AA 8MM Exec,Life Plat, Marriott Amb,Life Titanium, ,Hilton Diamond, Hyatt Globalist.
Posts: 495
Bonvoy change
With SPG we could get credit for both nights AND points for up to three rooms. With new Marriott program I was told that Night credit is only for 1 room (mine) and stay credit could still be for two additional rooms.
NOW: I was told recently that BonVOY will limit the amount of point credit I can earn to only Two Rooms? Is this change correct? So now I am down to night credit only mine and room credit only 1 other?????
Thank you in advance,
NOW: I was told recently that BonVOY will limit the amount of point credit I can earn to only Two Rooms? Is this change correct? So now I am down to night credit only mine and room credit only 1 other?????
Thank you in advance,
Feb 16, 2019, 2:17 am
#72
Join Date: Jan 2015
Location: Kuwait (KW)
Programs: Qatar Airways, Hyatt, Hilton, Marriott, IHG
Posts: 2,708
With SPG we could get credit for both nights AND points for up to three rooms. With new Marriott program I was told that Night credit is only for 1 room (mine) and stay credit could still be for two additional rooms.
NOW: I was told recently that BonVOY will limit the amount of point credit I can earn to only Two Rooms? Is this change correct? So now I am down to night credit only mine and room credit only 1 other?????
Thank you in advance,
NOW: I was told recently that BonVOY will limit the amount of point credit I can earn to only Two Rooms? Is this change correct? So now I am down to night credit only mine and room credit only 1 other?????
Thank you in advance,
***
2.1.d. Qualifying Stay. A “Stay" or “Qualifying Stay” means all consecutive nights a Member registers for, and personally pays and stays at any Participating Property, for which the room is billed to the Member.
i. A “Stay” is a stay of one or more consecutive nights at the same Participating Property by a Member who: (A) provides his/her Membership Number at the time of reservation or at check-in; (B) pays a Qualifying Rate or redeems a Points redemption Award or a promotional Award for the stay; and (C) stays in one of the reserved guest rooms. If a Member checks out of a guest room and then checks back in to a guest room at the same Participating Property within 24 hours, it will count as a single stay for purposes of calculating Stays and issuing Member benefits. A Member may only earn Points for up to three (3) guest rooms during any Stay if he/she stays in one of the reserved guest rooms and pays a Qualifying Rate or redeems a Points redemption Award or a promotional Award for all of the guest rooms.
***
Hasn't changed - night credit for the room you're in and points for up to three.
khabah
Feb 16, 2019, 6:09 am
#73
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
With SPG we could get credit for both nights AND points for up to three rooms. With new Marriott program I was told that Night credit is only for 1 room (mine) and stay credit could still be for two additional rooms.
NOW: I was told recently that BonVOY will limit the amount of point credit I can earn to only Two Rooms? Is this change correct? So now I am down to night credit only mine and room credit only 1 other?????
Thank you in advance,
NOW: I was told recently that BonVOY will limit the amount of point credit I can earn to only Two Rooms? Is this change correct? So now I am down to night credit only mine and room credit only 1 other?????
Thank you in advance,
Feb 16, 2019, 11:28 am
#74
Join Date: Feb 2018
Programs: Bonvoy :Ambassador , ALL :Diamond, Skywards :Silver, Krisflyer :Silver
Posts: 2,799
With SPG we could get credit for both nights AND points for up to three rooms. With new Marriott program I was told that Night credit is only for 1 room (mine) and stay credit could still be for two additional rooms.
NOW: I was told recently that BonVOY will limit the amount of point credit I can earn to only Two Rooms? Is this change correct? So now I am down to night credit only mine and room credit only 1 other?????
Thank you in advance,
NOW: I was told recently that BonVOY will limit the amount of point credit I can earn to only Two Rooms? Is this change correct? So now I am down to night credit only mine and room credit only 1 other?????
Thank you in advance,
Night and point for 1st room (no more stay count as it no longer relevant) and point for the other 2 rooms ... or point for up to 2 (two) other rooms
Apr 1, 2019, 9:32 am
#75
Join Date: Jan 2019
Programs: Aeroplan, BA Executive, AMEX MR
Posts: 108
Credit for 2nd room in a reservation
If I book two suites under my Bonvoy number and name and the others in my party are not Bonvoy members, will I receive stay credits and points for both rooms and all the nights?
