Go Back  FlyerTalk Forums > Miles&Points > Hotels and Places to Stay > Marriott | Marriott Bonvoy
Reload this Page >

CC annual anniversary night certificate expired - Any recourse?

Community
Wiki Posts
Search

CC annual anniversary night certificate expired - Any recourse?

Thread Tools
 
Search this Thread
 
Old Feb 24, 2020, 6:46 pm
  #1  
Original Poster
 
Join Date: Aug 2019
Programs: Aeroplan
Posts: 43
CC annual anniversary night certificate expired - Any recourse?

As per thread title. I have the SPG Bonvoy Amex card in Canada. This comes with an anniversary free night. Didn't realize this certificate had an expiry date. Now.. it's expired.
What are my odds of getting it back? Should I talk to Marriott or Amex? Or both?
TheImp is offline  
Old Feb 24, 2020, 7:45 pm
  #2  
Company Representative, Marriott Bonvoy
 
Join Date: Feb 2019
Programs: Marriott Bonvoy
Posts: 1,088
Originally Posted by TheImp
As per thread title. I have the SPG Bonvoy Amex card in Canada. This comes with an anniversary free night. Didn't realize this certificate had an expiry date. Now.. it's expired.
What are my odds of getting it back? Should I talk to Marriott or Amex? Or both?
Hi TheImp,

We would like to help look into this if you could provide your Marriott Bonvoy account number to us via private mail here or by email below.

Best Regards,

Christina Z
Specialist, Social Media
Marriott International

[email protected]
Marriott Bonvoy Lurker II is offline  
Old Feb 24, 2020, 7:50 pm
  #3  
 
Join Date: Sep 2008
Location: SF Bay Area
Programs: None - previously UA
Posts: 4,864
Originally Posted by TheImp
What are my odds of getting it back?
Not good. The Marriott phone agents are not able to do anything if its expired. They can only extend it before expiration. The value of the cert may not be worth the time and effort to get it re-instated.
escapefromphl is online now  


Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.