Hotel refusing to allow award bookings entirely
Oct 31, 2018, 6:38 am
#16
Join Date: Nov 2016
Location: Hartford, CT
Programs: Marriott LTS
Posts: 195
I have seen this happen with the ITC Windsor Luxury Collection property in Bangalore, India. Not one date is available for points booking for the entire booking window. I bought it up with the lurkers here who said it was an IT glitch which is still being worked on.
Oct 31, 2018, 8:38 am
#17
Join Date: Nov 2012
Posts: 702
I have yet to find a points room at the Baltimore Marriott Waterfront (the one on the harbor) but can always get on at the Renaissance. An event planner friend says the Waterfront has crazy high occupancy levels.
Oct 31, 2018, 9:29 am
#18
Join Date: Oct 2018
Posts: 2
Wondering what others think about this, or even whether the hotel is allowed to do it. I was looking at the Ritz-Carlton Boston to try to make an award booking. The website showed no award availability ever, and it gave this message:
"We’re sorry. This property is not taking redemption bookings at this time. You can either book a cash reservation or search for another property."
Is this allowed? There were obviously standard rooms available on many, many dates. Can properties get around Marriott's supposed "no blackout dates" policy by just refusing to accept award bookings in the first place? Are any other properties doing this too or is it just this one?
"We’re sorry. This property is not taking redemption bookings at this time. You can either book a cash reservation or search for another property."
Is this allowed? There were obviously standard rooms available on many, many dates. Can properties get around Marriott's supposed "no blackout dates" policy by just refusing to accept award bookings in the first place? Are any other properties doing this too or is it just this one?