Can I have access to hotel lounge without a stay?
#16
FlyerTalk Evangelist
Join Date: May 2002
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OP - no, elite status doesn't entitle you to free meals every day of the year.
#17
Join Date: Sep 2017
Posts: 575
I was about to ask this question. If a hotel is attached to the airport and you are the highest status or say a status that grants you lounge access I wonder if they let you into the lounge. Anyone have experience with this with any hotel brand?
#18
Join Date: Feb 2015
Location: United Kingdom
Programs: Bonvoy LTTitanium, BAEC Silver
Posts: 591
Thankfully non-staying guests are not allowed access because there is so much exploitation going on due to the fact that many hotel executive lounges don't have the same access controls as say airport lounges. For example I have seen guests bringing in +10 instead of their allowed +1, large groups booking one club room and say five standard rooms with everyone getting access etc.
One similar benefit I do enjoy in Scandinavian countries is being able to use Scandic hotel gyms even when I am not staying at the hotel.
One similar benefit I do enjoy in Scandinavian countries is being able to use Scandic hotel gyms even when I am not staying at the hotel.
#19
Join Date: Feb 2017
Location: Houston
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First, this is a crazy question despite any one off experience to the contrary. Can you use the restroom at a restaurant that you are not purchasing a meal? Not very likely.
Would love to hear why OP needs lounge access?
Would love to hear why OP needs lounge access?
#20
Moderator, Marriott Bonvoy & FlyerTalk Evangelist
Join Date: Oct 2002
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I can envision situations where I might like to have access to the lounge even if not staying at the hotel. One that actually happened not too long ago was a day conference in Dallas. I live about 45 to an hour away. There were some sessions in the morning and then there was a few hours with nothing of interest before the late afternoon sessions started up. If I had thought about it, it might have been nice to head up to the lounge during the middle of the day as I suspect it would have been fairly empty. A nice quiet area to set up a laptop and do a little work. Now in this case, I didn't think about asking. I ended up heading down to a close by Starbucks which was a little more noisy than I would have preferred.
If I have a similar situation in the future, I may very well ask the hotel management about possibly sitting in the lounge for a few hours during the middle of the day when the lounge is probably empty. They may not let me, but it doesn't hurt to ask.
If I have a similar situation in the future, I may very well ask the hotel management about possibly sitting in the lounge for a few hours during the middle of the day when the lounge is probably empty. They may not let me, but it doesn't hurt to ask.
#21
Join Date: Oct 2013
Location: ORD
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But I still agree that it's a crazy question. And a hotel lounge is much different than a restroom at a restaurant.
#23
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Just to clarify, there is nothing the the T&Cs that says non-guest use of the lounge is mandated so it's not a status entitlement. However, there is nothing saying the property is prohibited from allowing a non-guest to access the lounge. If you feel you can make a good case, ask. The worst they can say is no and you go on your way. If it's important to you then booking a day room or a night might get you access, but lounge access is not always granted to Golds (again, property prerogative).
#24
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Actually, I see this quite often and have done it myself in urgent situations. Yes, I may go to make a purchase afterwards, but when the line is long, I turn and leave.
#25
Join Date: Mar 2010
Location: Whatever Hotel I'm in
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Posts: 459
I’ve done it a couple times. Mid afternoon and I needed a quick 30 min or so location to catch up with my traveling partners b4 walking into our next meeting. Usually no food or drink is out, just a quiet place to sit and talk strategy
#26
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If I use a hotel lounge before an early check in or after my checkout time, I consider it a special favor from the hotel and would never consume anything beyond coffee or water unless I'm explicitly invited to do so (as has been the case in Asia and Latin America but not in the USA IME).
I think the situation is somewhat different if you're a frequent guest at the hotel or if you're organizing a major meeting, etc. If your convention is based at the hotel but you voluntarily decided to stay off property at some cheaper hotel, the headquarters place certainly isn't obligated to let you use its lounge as your personal office or living room, even though doing so would be extremely convenient for you.
I think the situation is somewhat different if you're a frequent guest at the hotel or if you're organizing a major meeting, etc. If your convention is based at the hotel but you voluntarily decided to stay off property at some cheaper hotel, the headquarters place certainly isn't obligated to let you use its lounge as your personal office or living room, even though doing so would be extremely convenient for you.
#27
Join Date: Feb 2017
Location: Houston
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#28
Moderator, El Al and Marriott Bonvoy, FlyerTalk Evangelist
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This blog posts talks about Sheraton Frankfurt Airport but also mentions Sheraton Schipol. A fee for non-Plats but free for Plats. But it isn't clear that this is still available.
https://loyaltylobby.com/2016/07/14/...al-hotel-stay/
https://loyaltylobby.com/2016/07/14/...al-hotel-stay/
#30
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In this precise scenario, yes. For practically everything else to do with loyalty programmes I believe FT instead of whatever garbage a lazy customer service agent has invented to get me to hang up.