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Problems with 48-Hour Guaranteed Availability and "Corporate Clients"

Problems with 48-Hour Guaranteed Availability and "Corporate Clients"

Old Oct 24, 2018, 11:28 am
  #16  
 
Join Date: Feb 2017
Programs: DL DM, UA Gold, Alaska MVP, Bonvoy (lol) Ambassador
Posts: 2,994
This is one of those garbage benefits that has never really worked - at least on the SPG side, I can't speak to the Marriott side.

There's always a waiver or exception that seems to apply when you try to use it. I'm 0 out of 5 times trying to use it. Three times there was a "special events" and the other two times the rack rate was so outrageous (2-3 times normal room rate or so would be understandable but $1500 when the rooms usually go for $200 is not) that it is a benefit-in-name-only.
ethernal is offline  
Old Oct 26, 2018, 8:02 am
  #17  
 
Join Date: Mar 2003
Location: Pittsburgh, PA, USA
Programs: MR LT Titanium, IHG Plat.,UA Premier Silver, & PA/OH Turnpike Million Miler
Posts: 2,308
Originally Posted by ethernal
This is one of those garbage benefits that has never really worked - at least on the SPG side, I can't speak to the Marriott side.

There's always a waiver or exception that seems to apply when you try to use it. I'm 0 out of 5 times trying to use it. Three times there was a "special events" and the other two times the rack rate was so outrageous (2-3 times normal room rate or so would be understandable but $1500 when the rooms usually go for $200 is not) that it is a benefit-in-name-only.
It used to work quite well on the Marriott side. There were very few exceptions. Rates were typically reasonable as well. Still seeing the problem today where it isn't working. Still hope they fix it.

--Jon
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Jon Maiman is offline  

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