Does Chinese BRG team still exist?
#1
Original Poster
Join Date: Oct 2018
Programs: Marriott
Posts: 4
Does Chinese BRG team still exist?
I know there is a Chinese BRG team in Guangzhou before the merging. If you switch spg website's language to Chinese and submit BRG form, the claim will be transfer to Chinese team. They will reply to you with Chinese, and you can also get their nationality from their name.
But i'm not sure they are still exist since BRG from page is not exist (replaced by Marriott's Look No Futher page). And i never got any Chinese reply. Does anyone know that?
But i'm not sure they are still exist since BRG from page is not exist (replaced by Marriott's Look No Futher page). And i never got any Chinese reply. Does anyone know that?
#4
Original Poster
Join Date: Oct 2018
Programs: Marriott
Posts: 4
But i want to know if there is still Chinese team. They can also handle English cases, and their work time is opposite to USA so that's very helpful for 24/7 respond.
#5
FlyerTalk Evangelist
Join Date: Jun 2007
Location: Toronto
Programs: UA 1K, AC MM E75, Marriott LT Ti, IHG Dia Amb, Hyatt Glob
Posts: 15,510
I know there is a Chinese BRG team in Guangzhou before the merging. If you switch spg website's language to Chinese and submit BRG form, the claim will be transfer to Chinese team. They will reply to you with Chinese, and you can also get their nationality from their name.
But i'm not sure they are still exist since BRG from page is not exist (replaced by Marriott's Look No Futher page). And i never got any Chinese reply. Does anyone know that?
But i'm not sure they are still exist since BRG from page is not exist (replaced by Marriott's Look No Futher page). And i never got any Chinese reply. Does anyone know that?
#6
Original Poster
Join Date: Oct 2018
Programs: Marriott
Posts: 4
But there is a Chinese team, and it's still exist. I just confirmed a few days ago. Thanks for your attention.