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Marriott Branded Credit Cards Free Night Certificate FNA Discussion Thread

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Old Oct 22, 2018, 11:18 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: rrgg
If you need to cancel a reservation booked using a free night certificate, follow the process in this post before cancelling to avoid potentially losing your certificate. If the certificate is lost it should be re-enstatable by Marriott customer service, but it may take a while and require some extra work on your part.

Certificate “top-off” is available as of April 30th: and discussed in a separate thread. Marriott has announced that starting “in early 2022,” members will be able to combine free-night certs with up to 15,000 points when making redemptions. See the FT thread discussing the 10/26/21 announcements and Marriott’s FAQ for current info.

EXTENDING AN EXPIRING CERTIFICATE:
  • A blogger reported that as of 12/7/2023 Marriott removed the internal tool to extend an FNA, so it may or may not still be possible.
  • Your best chance for an extension is to call Marriott within 1 month of the expiration and consider having a specific property and date in mind to book. It's not necessary but even without one in mind, pick something you might use and change it later. 1-800-MARRIOT
  • Most importantly, have a good reason for needing the extension, like illness or injury.
  • If granted, the new expiration date is 1 year from the date of the request. You cannot get a 2nd extension on the same certificate, meaning the maximum life of a certificate is 2 years.
  • If not granted, some have luck by calling later a few times.
  • In 2022, Marriott seemed to deny all extension requests except a few exceptions such as here, here, and here. They may be allowing some again in 2023.

Before 18 Aug 2018, Chase issued certificates good for specific categories of hotels. Post 18 Aug 2018, all certificates have been converted or will be issued at a specific level of points. SPG AMEX and Ritz Carlton credit cards have also begun to issue certs.

25K points - lower level certificates
35K points - higher level certificates
50K points - luxury level certificates

Marriott will introduce peak and non peak levels for hotels after 1 Jan 2019. Certificates will be capped at the points level where they can be redeemed rather than for a specific category of hotel. Thus, if a hotel is 25K at the non peak level and the peak level is higher, it cannot be booked in the peak level window.

Nine co-branded credit cards offer an annual free night worth up to 85,000 points:
  • Marriott Bonvoy Brilliant American Express Card (formerly Starwood Preferred Guest Luxury Credit Card from American Express) - up to 85K (Second with $60k spend)
  • Marriott Bonvoy Boundless (formerly Rewards Premier Plus) Credit Card - up to 35K
  • Marriott Bonvoy Premier (formerly Rewards Premier) - up to 25K
  • Marriott Bonvoy from American Express (formerly Preferred Guest) - up to 35K
  • Marriott Bonvoy Business from American Express (formerly Preferred Guest Business) - up to 35K
  • Marriott Rewards Business Premier Plus Credit Card - up to 35K
  • Ritz Carlton Rewards - up to 85K
  • Marriott Bonvoy Bevy - up to 50k (with $15k spend)
  • Marriott Bonvoy Bountiful - up to 50k (with $15k spend)
Things to know:
  1. Amex credit card free night certificates are issued 2 months after the anniversary date of the credit card. For example if the Brilliant fee posts 7/1, the certificate is available in your Marriott account on 9/1. Chase FNA certificates can appear much sooner, within 1 week.
  2. The certificate expires one year after it is issued. You must complete your stay by the expiration date.
  3. Can NOT be combined with a 3-night award to get a "Stay for 5, Pay for 4" award.
  4. Can be used for a standard room only
  5. Cannot be used for "redemption with cash upgrade" or any points and cash combination
  6. According to Marriott's terms, points reservations can be gifted to another person but certificates earned from a credit card cannot. This means the certificate owner (cardholder) must check-in even if someone else is listed as a guest on the reservation. In some cases a property has given leeway and allowed just the guest to check-in anyway without the certificate owner present, but it is risky to depend on this.
  7. If you use "top-off" with a certificate and the room price later decreases, you can modify the reservation to rebook the same date and recover the difference in top-off points.
  8. If you made a reservation with a FNA and want to know its expiration date, you can find it by editing the reservation as described at this link.
  9. If you downgrade the Amex Brilliant to the $95 Amex Bonvoy card, you can still get your anniversary FNA.
How to use:
  • Search for a points booking at an eligible hotel and the option to use the certificate a replacement for some of the required points should appear during the booking process
  • Some have had trouble booking certificates from the 2020 credit card offer to get 5 free nights. In that case, try this website for booking: https://www.marriott.com/loyalty/red...free-nights.mi
  • Officially Marriott allows gifting of points awards but not gifting of free night certificates from credit cards. For the latter, your name will still need to be the reservation. Whether the property requires you to be present for check-in may depend on the hotel.
  • If you have 2 certificates of different value and try to redeem one, the Marriott website offers the one expiring first. If that's not what you want, work around this issue by making a dummy booking with that certificate. Then book the real reservation with the desired certificate. Then cancel the dummy. Be sure to pay attention to any cancellation terms since a few properties are more strict than others.
Older archived notes below:

NEW EXTENSION OF CERTIFICATES announced in October 2021:
  • Free night awards, Suite night awards, and travel certificates will be given a new expiration date of June 30, 2022
  • The Marriott Bonvoy app shows the original issue date of your free night certificates. Go to Account -> Free Night Certificates to find the issue date in small print above each certificate. It's unlikely you have a certificate that won't be extended. If you don't see the issue date in the app, you'll have to wait for the actual extension to happen to check the new expiration.
  • Expiration of points is paused through December 31, 2022. At that time, your points will only expire if your account has been inactive for at least 24 months
  • In March 2022, Marriott will eliminate hotel categories and use variable point pricing for awards. Only a small number will be affected at first, so you won't see an immediate sweep of all properties at once.
PREVIOUS EXTENSION announced May 2021:
  • "Starting May 6, members who had a FNA with an original expiration date in 2020, or which will expire before January 2, 2022, as part of their Cobrand Credit Card Benefit, Annual Choice Benefit, promotions or travel package will be able to redeem it through January 3, 2022.
  • Please note that FNAs with an original expiration date before 2020 will not be eligible for the additional extension. Members do not need to take any action because the system will automatically update their account with these extensions on May 6, 2021."
PREVIOUS EXTENSION announced in 2020:
The expiration date on certificates this year is pushed to 1/31/21.
  • ...Members who currently have an active Free Night Award (FNA) expiring in 2020 as part of their credit card benefit, annual choice benefit, promotions or travel package will be able to use it through January 31, 2021.”
  • Expiration dates will be updated by the end of April, giving priority to those expiring soonest.
  • If yours will expire within just a couple days, contact a Marriott representative here by private message.
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Marriott Branded Credit Cards Free Night Certificate FNA Discussion Thread

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Old Mar 4, 2019, 9:00 am
  #121  
 
Join Date: Jun 2011
Location: PHL
Posts: 656
Originally Posted by TimesTwo


Got that same email on Jan 2 for my card that renews in Dec. No free night cert yet.
Mine posted this morning, first weekday after the second of the month.
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Old Mar 4, 2019, 10:56 am
  #122  
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Join Date: Apr 2009
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Programs: Bonvoy Lifetime Titanium, IHG Plat, HH Gold, Trident Plat, DL Diamond, AI Maharajah
Posts: 29,655
Originally Posted by TimesTwo
Mine posted this morning, first weekday after the second of the month.
going by your timeline i guess i shouldn't expect my cert before may....
Keyser is offline  
Old Mar 6, 2019, 11:23 pm
  #123  
 
Join Date: Oct 2017
Posts: 138
My Amex Marriott personal card anniversary is on 2/15, and the statement will close on 3/14. I got an offer to upgrade the card to Brilliant for 100k points with $5k spend. Will I still get the annual free night cert if I upgrade?
pointsifu is offline  
Old Mar 11, 2019, 7:25 pm
  #124  
Original Member
 
Join Date: May 1998
Posts: 1,933
Where do you see the free night?
sggolf is offline  
Old Mar 12, 2019, 2:56 pm
  #125  
 
Join Date: Mar 2003
Posts: 1,455
For Marriott.com: In your "Activity" from the drop down menu after signing in.
alien is offline  
Old Mar 12, 2019, 3:15 pm
  #126  
 
Join Date: Nov 2010
Location: BWI, PHL, IAD
Programs: Marriott LT Titanium; Mileage Plus 1K, 1 MM; Global Entry
Posts: 1,516
Originally Posted by sggolf
Where do you see the free night?
You should see it on both your Activity page and your Overview page.
Michilander is offline  
Old Mar 16, 2019, 6:49 pm
  #127  
 
Join Date: Aug 2009
Programs: Delta Diamond 1MM, Marriott Plat
Posts: 502
How much value should I be getting from the Amex free night certificate (35k points)

Used to be SPG still cranky about Marriott. Got my annual night cert from the SPG Amex, wondering what hotel rate is commensurate with the point value?

debating between paying 165 night+tax or using points, it's a 35k property. is the rate so low I should pay and save the cert for something else?

I'm sure the value of points has been debated 1000 times but any fresh/latest opinions would help, thanks.
flyerUSA is offline  
Old Mar 16, 2019, 7:16 pm
  #128  
 
Join Date: Dec 2009
Location: COS
Programs: UA Gold/1.5MM (several years running now!), Marriott LTTE, Hertz Prez
Posts: 1,899
This really depends on your projected stay pattern. I recently was able to redeem one of these for a room in San Diego otherwise selling for north of $450/night. But normally I either let them expire or I don't realize anywhere near that level of value (of course they were previously 25k vs 35k certs, which largely explains the letting them expire concept since I don't normally vaca in that type of property). Bottom line is that anything that more than offsets your annual fee is potentially a good use - especially if there's risk you won't have a need of it for that category of hotel prior to expiration.
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Old Mar 16, 2019, 7:38 pm
  #129  
 
Join Date: Dec 2010
Location: Indianapolis
Programs: Hilton-Diamond Lifetime Platinum AA UA, WN-CP, SPG Gold.
Posts: 7,377
Stayed at Gaylord DC for my free cert, 350 plus,,.a few nights ago...
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satman40 is offline  
Old Mar 16, 2019, 8:12 pm
  #130  
 
Join Date: Aug 2014
Posts: 3,715
I can get $350-$400 in various DC area hotels. Thankfully the wonderful Georgetown Marriott is still a 35k hotel!

Do annual free night certificates count towards elite status?
ryw likes this.
iluvdoco is offline  
Old Mar 16, 2019, 8:52 pm
  #131  
 
Join Date: Aug 2001
Location: Toronto, Canada
Programs: Liftime Titanium Elite Marriott
Posts: 1,752
I would say at minimum 300 USD for a night. I have one I am sitting on.
tfong007 is offline  
Old Mar 16, 2019, 9:22 pm
  #132  
 
Join Date: Aug 2007
Location: Truth or Consequences, NM
Programs: HH Diamond, Marriott Titanium, Hertz President's Circle, UA Silver, Mobile Passport Unobtanium
Posts: 6,192
If the redemption > your annual fee = you win, IMO. I tend to try to use mine overseas, particularly in Asian properties. I find better value by using it that way.
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Diplomatico is offline  
Old Mar 16, 2019, 9:58 pm
  #133  
A FlyerTalk Posting Legend
 
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,423
Originally Posted by Diplomatico
If the redemption > your annual fee = you win, IMO. I tend to try to use mine overseas, particularly in Asian properties. I find better value by using it that way.
That makes sense.

The standard valuation for Marriott points is between .7 and .9 cents . . . after the recent devaluation, I'd say .7 is more appropriate. By that measure, a 35k cert would be worth $245. But the cert isn't worth anything if it expires, so this is a situation where holding out for a particular value per point may not make sense.
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Kacee is offline  
Old Mar 16, 2019, 11:07 pm
  #134  
FlyerTalk Evangelist
 
Join Date: Apr 2009
Location: India
Programs: Bonvoy Lifetime Titanium, IHG Plat, HH Gold, Trident Plat, DL Diamond, AI Maharajah
Posts: 29,655
i would never use a 35k cert for a $165 rate....i have 2 certs & am expecting 2 more from my amex cards that should post shortly....i'm scheduled to be in new york for 4 nights in august where the property i am looking at is going for an average rate of $473 a night....i'm looking to use the certs for 4 nights then....
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Keyser is offline  
Old Mar 16, 2019, 11:19 pm
  #135  
 
Join Date: Feb 2019
Posts: 121
Originally Posted by marcworld
Used to be SPG still cranky about Marriott. Got my annual night cert from the SPG Amex, wondering what hotel rate is commensurate with the point value?

debating between paying 165 night+tax or using points, it's a 35k property. is the rate so low I should pay and save the cert for something else?

I'm sure the value of points has been debated 1000 times but any fresh/latest opinions would help, thanks.
I would just look at places you want to go, and then see if the certificate will work there. In my mind, that is the best value for the certificate.
Jaunts is offline  


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