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Marriott Branded Credit Cards Free Night Certificate FNA Discussion Thread

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Old Oct 22, 2018, 11:18 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: rrgg
If you need to cancel a reservation booked using a free night certificate, follow the process in this post before cancelling to avoid potentially losing your certificate. If the certificate is lost it should be re-enstatable by Marriott customer service, but it may take a while and require some extra work on your part.

Certificate “top-off” is available as of April 30th: and discussed in a separate thread. Marriott has announced that starting “in early 2022,” members will be able to combine free-night certs with up to 15,000 points when making redemptions. See the FT thread discussing the 10/26/21 announcements and Marriott’s FAQ for current info.

EXTENDING AN EXPIRING CERTIFICATE:
  • A blogger reported that as of 12/7/2023 Marriott removed the internal tool to extend an FNA, so it may or may not still be possible.
  • Your best chance for an extension is to call Marriott within 1 month of the expiration and consider having a specific property and date in mind to book. It's not necessary but even without one in mind, pick something you might use and change it later. 1-800-MARRIOT
  • Most importantly, have a good reason for needing the extension, like illness or injury.
  • If granted, the new expiration date is 1 year from the date of the request. You cannot get a 2nd extension on the same certificate, meaning the maximum life of a certificate is 2 years.
  • If not granted, some have luck by calling later a few times.
  • In 2022, Marriott seemed to deny all extension requests except a few exceptions such as here, here, and here. They may be allowing some again in 2023.

Before 18 Aug 2018, Chase issued certificates good for specific categories of hotels. Post 18 Aug 2018, all certificates have been converted or will be issued at a specific level of points. SPG AMEX and Ritz Carlton credit cards have also begun to issue certs.

25K points - lower level certificates
35K points - higher level certificates
50K points - luxury level certificates

Marriott will introduce peak and non peak levels for hotels after 1 Jan 2019. Certificates will be capped at the points level where they can be redeemed rather than for a specific category of hotel. Thus, if a hotel is 25K at the non peak level and the peak level is higher, it cannot be booked in the peak level window.

Nine co-branded credit cards offer an annual free night worth up to 85,000 points:
  • Marriott Bonvoy Brilliant American Express Card (formerly Starwood Preferred Guest Luxury Credit Card from American Express) - up to 85K (Second with $60k spend)
  • Marriott Bonvoy Boundless (formerly Rewards Premier Plus) Credit Card - up to 35K
  • Marriott Bonvoy Premier (formerly Rewards Premier) - up to 25K
  • Marriott Bonvoy from American Express (formerly Preferred Guest) - up to 35K
  • Marriott Bonvoy Business from American Express (formerly Preferred Guest Business) - up to 35K
  • Marriott Rewards Business Premier Plus Credit Card - up to 35K
  • Ritz Carlton Rewards - up to 85K
  • Marriott Bonvoy Bevy - up to 50k (with $15k spend)
  • Marriott Bonvoy Bountiful - up to 50k (with $15k spend)
Things to know:
  1. Amex credit card free night certificates are issued 2 months after the anniversary date of the credit card. For example if the Brilliant fee posts 7/1, the certificate is available in your Marriott account on 9/1. Chase FNA certificates can appear much sooner, within 1 week.
  2. The certificate expires one year after it is issued. You must complete your stay by the expiration date.
  3. Can NOT be combined with a 3-night award to get a "Stay for 5, Pay for 4" award.
  4. Can be used for a standard room only
  5. Cannot be used for "redemption with cash upgrade" or any points and cash combination
  6. According to Marriott's terms, points reservations can be gifted to another person but certificates earned from a credit card cannot. This means the certificate owner (cardholder) must check-in even if someone else is listed as a guest on the reservation. In some cases a property has given leeway and allowed just the guest to check-in anyway without the certificate owner present, but it is risky to depend on this.
  7. If you use "top-off" with a certificate and the room price later decreases, you can modify the reservation to rebook the same date and recover the difference in top-off points.
  8. If you made a reservation with a FNA and want to know its expiration date, you can find it by editing the reservation as described at this link.
  9. If you downgrade the Amex Brilliant to the $95 Amex Bonvoy card, you can still get your anniversary FNA.
How to use:
  • Search for a points booking at an eligible hotel and the option to use the certificate a replacement for some of the required points should appear during the booking process
  • Some have had trouble booking certificates from the 2020 credit card offer to get 5 free nights. In that case, try this website for booking: https://www.marriott.com/loyalty/red...free-nights.mi
  • Officially Marriott allows gifting of points awards but not gifting of free night certificates from credit cards. For the latter, your name will still need to be the reservation. Whether the property requires you to be present for check-in may depend on the hotel.
  • If you have 2 certificates of different value and try to redeem one, the Marriott website offers the one expiring first. If that's not what you want, work around this issue by making a dummy booking with that certificate. Then book the real reservation with the desired certificate. Then cancel the dummy. Be sure to pay attention to any cancellation terms since a few properties are more strict than others.
Older archived notes below:

NEW EXTENSION OF CERTIFICATES announced in October 2021:
  • Free night awards, Suite night awards, and travel certificates will be given a new expiration date of June 30, 2022
  • The Marriott Bonvoy app shows the original issue date of your free night certificates. Go to Account -> Free Night Certificates to find the issue date in small print above each certificate. It's unlikely you have a certificate that won't be extended. If you don't see the issue date in the app, you'll have to wait for the actual extension to happen to check the new expiration.
  • Expiration of points is paused through December 31, 2022. At that time, your points will only expire if your account has been inactive for at least 24 months
  • In March 2022, Marriott will eliminate hotel categories and use variable point pricing for awards. Only a small number will be affected at first, so you won't see an immediate sweep of all properties at once.
PREVIOUS EXTENSION announced May 2021:
  • "Starting May 6, members who had a FNA with an original expiration date in 2020, or which will expire before January 2, 2022, as part of their Cobrand Credit Card Benefit, Annual Choice Benefit, promotions or travel package will be able to redeem it through January 3, 2022.
  • Please note that FNAs with an original expiration date before 2020 will not be eligible for the additional extension. Members do not need to take any action because the system will automatically update their account with these extensions on May 6, 2021."
PREVIOUS EXTENSION announced in 2020:
The expiration date on certificates this year is pushed to 1/31/21.
  • ...Members who currently have an active Free Night Award (FNA) expiring in 2020 as part of their credit card benefit, annual choice benefit, promotions or travel package will be able to use it through January 31, 2021.”
  • Expiration dates will be updated by the end of April, giving priority to those expiring soonest.
  • If yours will expire within just a couple days, contact a Marriott representative here by private message.
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Marriott Branded Credit Cards Free Night Certificate FNA Discussion Thread

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Old Oct 26, 2021, 7:35 am
  #1126  
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Join Date: Mar 2002
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Originally Posted by speekeasy8
Those [Marriott Bonvoy free night awards] set to expire between January 3 and June 29, 2022, will now expire on June 30, 2022. The system will automatically update accounts in December 2021 to reflect this extension.
This will save some phone calls about the 40K FNA issued to each of those who selected it upon reaching 75 Elite Nights last year.

Smart move, Marriott, for us and your telephone sales reps. Think of the person-hours saved!

Originally Posted by Illinwu
Soon, members will be able to upgrade Free Night Awards with up to 15,000 points from their accounts.
This indeed will make each FNA more flexible. Especially the 25K ones from the old legacy credit cards.

Beaucoup Bonv°y!
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Old Oct 26, 2021, 1:57 pm
  #1127  
 
Join Date: Jul 2009
Location: Washington, DC
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Posts: 7,320
Originally Posted by SPN Lifer
This will save some phone calls about the 40K FNA issued to each of those who selected it upon reaching 75 Elite Nights last year.

Smart move, Marriott, for us and your telephone sales reps. Think of the person-hours saved!

This indeed will make each FNA more flexible. Especially the 25K ones from the old legacy credit cards.

Beaucoup Bonv°y!
It won't help if all 25k properties now cost 54,000 points due to the elimination of award categories and fixed rates. Seems like whipped cream on a turd sundae.
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Old Oct 27, 2021, 12:14 am
  #1128  
 
Join Date: Jul 2011
Posts: 399
Originally Posted by lamphs
I have two 35K certs. I'll try calling mid-November. I've been trying to find a Category 5 (35,000 std award) redemption at an interesting locale, but all of those properties have peak redemptions (40K). I stayed (paid) at a Category 5 not too long ago, it too required a peak redemption, and it was a ghost town. So I guess more money grabs and less customer orientation! If these can't be extended, I'll likely drop my two Chase Marriott cards.
Yeah I dropped mine over a year ago and still have two fn certs I cant use. At least Im not wasting money on their AF anymore
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Old Oct 27, 2021, 11:39 am
  #1129  
 
Join Date: May 2016
Location: NYC
Posts: 265
Has anyone tried the top up up to 15k yet? Didn’t work when trying to book a 60k property with a 50k free night. Not sure if the benefit started right after the announcement or whether there is some starting date
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Old Oct 27, 2021, 11:45 am
  #1130  
 
Join Date: Jul 2009
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Posts: 7,320
Originally Posted by aimango
Has anyone tried the top up up to 15k yet? Didn’t work when trying to book a 60k property with a 50k free night. Not sure if the benefit started right after the announcement or whether there is some starting date
Not until sometime in 2022.
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Old Oct 27, 2021, 1:31 pm
  #1131  
 
Join Date: Mar 2015
Posts: 308
Originally Posted by Adam1222
It won't help if all 25k properties now cost 54,000 points due to the elimination of award categories and fixed rates. Seems like whipped cream on a turd sundae.
I'm hoping there will be a period of time where the topping up of FNAs is enabled, but the award chart is also still up. Will make it easier to rid of the remaining certs. The AF recently hit on one of my cards, and I was seriously considering closing it. Now I wonder if perhaps these changes will make it kind of worthwhile for one more year.
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Old Oct 28, 2021, 6:25 am
  #1132  
 
Join Date: Nov 2008
Posts: 48
I have partial package 7 nights category 1-4 set to expire on 1/3/2021 (prior to SPG/Marriot merger), In 2022 , marriott is also offering "....Plus, coming in early 2022, if you have a Free Night Award certificate, you can combine it with up to 15,000 points from your account".

Questions:
  1. Based on what I am reading, seems 7 night category 1-4 certificate will extend till 6/30/2022. thoughts?
  2. I was wondering is 15K points is max per booking or per day? If I can bump up above cat 1-4 cert to 5 or 6 category then I might be able to use the cert. Update: Per TPG, "under this new policy, the up to 35,000-point annual Free Night Award certificates from the Marriott Bonvoy Boundless Credit Card will be redeemable for award nights that cost up to 50,000 points so long as the member has enough points in their account to cover the difference."
  3. I am lifetime Titanium with 71 nights (from credit cards). I haven't done business related travel in 2 years and wont be for another year. Is there a distinct advantage for me to stay 4 nights in Marriott in 2021 and achieve 75 nights. Fyi, I have 4 days vacation planned in 2021 (will be using FNA (35K/50K) and wondering if FNA stay counts towards 75 nights.
Thanks.

Last edited by dealhunter999; Oct 28, 2021 at 9:04 am
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Old Oct 28, 2021, 7:52 am
  #1133  
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Join Date: Mar 2002
Location: Saipan, MP 96950 USA (Commonwealth of the Northern Mariana Islands = the CNMI)
Programs: UA Silver, Hilton Silver. Life: UA .57 MM, United & Admirals Clubs (spousal), Marriott Platinum
Posts: 15,043
As to your third question, yes, reaching 75 nights makes one eligible for an Annual Choice Benefit that includes a 40K Free Night Award (FNA). Plus, Titanium Elite members get a slightly higher points bonus on hotel spend (75% vs. 50% for Platinum), and UA Premier Silver membership (that comes with Economy Plus seating at check-in, and 500-mile minimum per segment for lifetime accrual purposes).

A FNA does count toward the requisite 75 nights.

Go for it.

Beaucoup Bonv°y!
SPN Lifer is offline  
Old Oct 28, 2021, 8:22 am
  #1134  
 
Join Date: Nov 2008
Posts: 48
Originally Posted by SPN Lifer
As to your third question, yes, reaching 75 nights makes one eligible for an Annual Choice Benefit that includes a 40K Free Night Award (FNA). Plus, Titanium Elite members get a slightly higher points bonus on hotel spend (75% vs. 50% for Platinum), and UA Premier Silver membership (that comes with Economy Plus seating at check-in, and 500-mile minimum per segment for lifetime accrual purposes).

A FNA does count toward the requisite 75 nights.

Go for it.

Beaucoup Bonv°y!
Thanks. So seems staying 4 days, I should be getting 1 SNA(worth 5 night for 50 nights stay) + Additonal free night(40K) or 1 SNA(5 nights).
dealhunter999 is offline  
Old Nov 13, 2021, 1:04 pm
  #1135  
 
Join Date: Jan 2013
Programs: Hyatt Glb, MR Plat
Posts: 2,577
2 Plats + 3 Golds in the family, oddly the only remaining account yet to be extended is one of the Plats. SNA's have been extended but the certificates all still showing 1/3/22..
frudd38 is offline  
Old Nov 14, 2021, 12:49 am
  #1136  
Original Member
 
Join Date: May 1998
Posts: 1,934
AMEX Free Night certificates extended to 6/30/22
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Old Nov 16, 2021, 10:03 pm
  #1137  
 
Join Date: Feb 2009
Posts: 3,737
Anyone else not have their 50k Ritz card certs extended yet? I have two that are still showing an expiration date of 1/3/22.

** They updated today to 6/22

Last edited by Astrophsx; Nov 17, 2021 at 2:35 pm
Astrophsx is offline  
Old Nov 28, 2021, 1:56 pm
  #1138  
 
Join Date: Mar 2019
Posts: 773
Any word on 15k top off is it magically gonna start when dynamic pricing is gonna start?
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Ijones027 is offline  
Old Dec 5, 2021, 5:06 am
  #1139  
 
Join Date: Aug 2002
Location: WAS/TYO
Programs: UA 1K, AA EXP (3MM), DL PM, BONVOY TITANIUM, HYATT GLOBALIST, HILTON DIAMOND, IHG DIAMOND AMB, et al
Posts: 5,913
Has anyone else noticed their 50k certs recently disappearing? I had a 50k cert that was originally due to expire in Jan 2022, that was automatically extended last month. The cert is now completely missing from my account - while I've got two 35k certs (one of which was recently extended) that still appear to be fine.

-FlyerBeek
FlyerBeek is offline  
Old Dec 5, 2021, 6:34 am
  #1140  
 
Join Date: Sep 2016
Posts: 285
I applied for the recent Marriott bonus of 150k and 85k cert and hit the minimum spend too quickly and it looks like my cert expires nov 11 2022. I originally planned to use this during thanksgiving week. Am I SOL?
atojbk is offline  


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