AmEx UK Bonvoy Card [General Discussion Thread]
Oct 12, 2018, 8:39 am
#61
Join Date: Feb 2013
Location: London, UK
Programs: BAEC Silver, ITA Club Executive, Hilton Gold, Marriott Gold
Posts: 3,599
From twitter:
AMEX has just told us they are working to fix it. This matter should be solved by early next week. We do apologize for any inconvenience this may have caused.
Oct 13, 2018, 4:59 am
#68
Join Date: Sep 2016
Location: Middle of Nowhere
Programs: Lowly BAEC Bronze, VS, IHG Platinum, HHonors Gold, Hotels.com Gold
Posts: 231
Mine appeared, but they are in SPG points (i.e. 13,145 (inc. the sign-up bonus) + 1,215 points instead of 3x that amount in Marriott / New Scheme points).
Oct 13, 2018, 8:29 am
#70
Join Date: Sep 2011
Posts: 96
Oct 13, 2018, 10:35 am
#71
Join Date: Dec 2016
Programs: BAEC GGL/CR; Hilton Diamond; Mucci des Puccis
Posts: 5,609
Oct 13, 2018, 3:32 pm
#73
Join Date: Sep 2011
Posts: 96
Oct 14, 2018, 12:03 am
#74
Join Date: Oct 2015
Posts: 127
Pleased to say all my points have posted, correctly tripled. Time to start spending them. Once I've burned through them all It's goodbye Marriott (unless they seriously up their game and start treating loyal customers with more respect).
Oct 14, 2018, 3:17 am
#75
Join Date: Dec 2016
Programs: BAEC GGL/CR; Hilton Diamond; Mucci des Puccis
Posts: 5,609
The situation I'm in is that I ordered a card straddling the merger, therefore expecting points = spend*3 roughly, plus a 3*11000 bonus.
The Amex total is calculated on the basis of the 3*spend plus 11000 only, so the multiplying up hasn't been done on that. The September portion of the spend has already been credited to SPG though this isn't shown in the list of transactions at Amex.
So now waiting I guess until this time next month to see what happens before kicking off if necessary. And yes, then I too will be dumping Marriott as far as I can and concentrating on Hilton as my main programme. Certainly won't be keeping the SPG AMEX card.
The Amex total is calculated on the basis of the 3*spend plus 11000 only, so the multiplying up hasn't been done on that. The September portion of the spend has already been credited to SPG though this isn't shown in the list of transactions at Amex.
So now waiting I guess until this time next month to see what happens before kicking off if necessary. And yes, then I too will be dumping Marriott as far as I can and concentrating on Hilton as my main programme. Certainly won't be keeping the SPG AMEX card.