Oct 29, 2019, 5:18 am
Last edit by: Oxon Flyer
Hotel email: [email protected]
This property was reflagged to become a Westin in 2018. Pre-2018 (and therefore SPG-era) reviews and discussion can be found in this thread :
Hapuna Beach Resort, Waimea, Hawaii [to become a Westin Spring 2018 after renovation] - FlyerTalk Forums
This property was reflagged to become a Westin in 2018. Pre-2018 (and therefore SPG-era) reviews and discussion can be found in this thread :
Hapuna Beach Resort, Waimea, Hawaii [to become a Westin Spring 2018 after renovation] - FlyerTalk Forums
Hapuna Beach Westin Resort, Waimea, Big Island of Hawaii [Master Thread]
Sep 25, 2022, 9:52 am
#347
Join Date: May 2003
Location: Texas
Programs: Hyatt Glob (Barely); Marriott Plat Life; AA Up and Down Now Plat; Hilton, UA, BA, HA Peasant
Posts: 2,669
Please Clarify For Me.
But then they waived it for you at checkout?
I might be confused. Or probably just missing something.
Sep 25, 2022, 10:02 am
#348
Original Member
Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Diamond
Posts: 14,638
So, they give you the choice of either 1.) spend points for the hotel stay posted to your Marriott Bonvoy account. or 2.) continental breakfast? But if you eat no points for you for the stay?
But then they waived it for you at checkout?
I might be confused. Or probably just missing something.
But then they waived it for you at checkout?
I might be confused. Or probably just missing something.
The $30 being mentioned is internal accounting for the Platinum continental breakfast.
Sep 28, 2022, 7:29 am
#349
In Memoriam, FlyerTalk Evangelist
Join Date: Jul 2002
Location: Durham, NC (RDU/GSO/CLT)
Programs: AA EXP/MM, DL GM, UA Platinum, HH DIA, Hyatt Explorist, IHG Platinum, Marriott Titanium, Hertz PC
Posts: 33,857
You should expect to have a great time at a wonderful hotel. But no you shouldn't expect any special treatment based on your status. This is a hotel where you have to pay for anything you want even with high tier status.
Sep 29, 2022, 1:14 pm
#350
Join Date: Feb 2008
Location: Honolulu / DC
Programs: UA 1K /2mm / Marriott Lifetime Titanium , Hilton Diamond
Posts: 1,051
only surprise was wedding reception last night in courtyard by ballroom, parking garage and 80s series rooms with DJ blaring till midnight and loud clean up overnight. Major issue for guests in adjacent rooms with no reach out by hotel.
ocean absolutely flat, so snorkeling is terrific
Oct 22, 2022, 2:14 pm
#351
Join Date: Feb 2008
Location: Honolulu / DC
Programs: UA 1K /2mm / Marriott Lifetime Titanium , Hilton Diamond
Posts: 1,051
And a recurring issue PSA:
you folio from this hotel NEVER appears in your account. You see “hotel bill is being prepared” for a year until it times out in past stays. 5 times in a row. So you might want to check out at the desk and let them provide you a printed folio
you folio from this hotel NEVER appears in your account. You see “hotel bill is being prepared” for a year until it times out in past stays. 5 times in a row. So you might want to check out at the desk and let them provide you a printed folio
Oct 22, 2022, 2:17 pm
#352
Original Member
Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Diamond
Posts: 14,638
hotel can also email folio. I checked out and received email without stopping by front desk.
