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Is there a number/email to request missing points (not stays but bonuses)

Is there a number/email to request missing points (not stays but bonuses)

Old Sep 19, 18, 11:15 pm
  #1  
Original Poster
 
Join Date: Mar 2014
Location: Canada
Posts: 78
Is there a number/email to request missing points (not stays but bonuses)

Missing things such as check-in bonus and other minor things like MAGC.

I called hotel but they were unwilling to do anything even after maintaining communication for almost a month... To me this is borderline a waste of time but it is also principle for me.

I am sure this was asked before but I could not find it via search. Thanks in advance!
an1030 is offline  
Old Sep 20, 18, 12:24 am
  #2  
 
Join Date: Feb 2011
Location: YXT
Programs: AC*E50, SPG Plat,
Posts: 524
If you click the Help button at the top of the Marriott site, the next page has a Contact Us section. Email us will bring you to a form that you can fill out. One of the topic options will be rewards/points.
somedude3210 is offline  
Old Sep 20, 18, 1:20 am
  #3  
 
Join Date: Sep 2017
Posts: 451
Call in to get them added.Highly suggest not to call between 2pm and 9pm your time!
Marriott15 is offline  
Old Sep 20, 18, 2:16 am
  #4  
 
Join Date: Oct 2012
Location: UK
Programs: UA 1K, Marriott LTPP
Posts: 758
in the past I've used rewards.procedures at Marriott.com
Wickersley is offline  

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