Can't Hide Sold Out - New Marriott Reservations Website
Sep 7, 2018, 1:35 am
#17
Join Date: Jan 2005
Location: Silicon Valley
Programs: Marriott Ambassador
Posts: 1,243
I absolutely despise the Marriott website. Not being able to sort by price is a travesty. Not being able to easily compare properties and rates is abominable. Did a slow kindergartener design the Marriott website?
Sep 7, 2018, 4:45 am
#18
FlyerTalk Evangelist
Join Date: Jun 2007
Location: Toronto
Programs: UA 1K, AC MM E75, Marriott LT Ti, IHG Dia Amb, Hyatt Glob
Posts: 15,510
Sep 7, 2018, 7:06 am
#19
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,369
When potential customers can't search by price, it becomes much harder to find lower priced hotels for the desired dates. Starriott might be deliberately betting that this will result in people paying more on average, but it will also drive (former) customers to other brands.
Sep 7, 2018, 7:54 am
#20
Join Date: Apr 2004
Location: Toronto
Programs: AC SE 1MM, Bonvoy Lifetime Titanium Elite
Posts: 914
Careful also - this was annoying me, so I moved to the mobile app which doesn't show the Sold Out hotels. Unfortunately for some reason it also excluded a few of the available hotels, so I almost missed the hotel I wanted being available (it was on page 3 of results in Paris).
Sep 7, 2018, 7:10 pm
#21
FlyerTalk Evangelist
Join Date: Feb 2003
Location: Denver, CO, USA
Programs: Sometimes known as [ARG:6 UNDEFINED]
Posts: 26,673
When potential customers can't search by price, it becomes much harder to find lower priced hotels for the desired dates. Starriott might be deliberately betting that this will result in people paying more on average, but it will also drive (former) customers to other brands.
Sep 8, 2018, 10:03 am
#22
FlyerTalk Evangelist
Join Date: Feb 2003
Location: Denver, CO, USA
Programs: Sometimes known as [ARG:6 UNDEFINED]
Posts: 26,673
Work around:
Search for your hotels like normal. When you would normally click sort by price, paste this URL into the address window:
https://www.marriott.com/search/filt....mi?sort=price
Or you could search by brand, and then change the word brand to price in the address bar. Works great!
Search for your hotels like normal. When you would normally click sort by price, paste this URL into the address window:
https://www.marriott.com/search/filt....mi?sort=price
Or you could search by brand, and then change the word brand to price in the address bar. Works great!
Sep 15, 2018, 6:36 am
#23
Join Date: Oct 2006
Location: Sunny Florida
Programs: SPG Platinum
Posts: 759
Does anyone else have to click on the date twice when searching for rooms?
Another thing that I find super annoying, in addition the the items mentioned in the above quote, is having to switch back to a different page to change from viewing the rate in dollars to points. Other hotel sites and airlines have a place to tap right on the same page. On the MR site you have to hit edit and return to another page.
oh, and I miss seeing multiple rates on one page. Bring back the grid!
Sep 15, 2018, 7:10 am
#24
FlyerTalk Evangelist
Join Date: Jun 2007
Location: Toronto
Programs: UA 1K, AC MM E75, Marriott LT Ti, IHG Dia Amb, Hyatt Glob
Posts: 15,510
Sep 15, 2018, 9:21 am
#25
Join Date: Nov 1999
Location: MEX/YVR/YYF
Programs: AS MVP/AC75K/AM Gold/UA*S/SPG-Marriott Lifetime Titanium/Accor-FPC Gold/HHDiamond/Hyatt Exp
Posts: 5,035
As I mentioned in another thread, the layout and lack of easy to use filtering for larger cities is especially frustrating.
Here in Buenos Aires this week, I intentionally booked a Hilton Curio Collection property to stay away from Marriott until my account issues are corrected.
A full four weeks later, its still a mess.