Sep 4, 2018, 3:50 pm
Last edit by: Counsellor
LINK TO CHART
Legacy to New Travel Package Conversion (effective August 2018)
A Marriott supervisor can currently convert your legacy travel package into the new category mapping. If you hold a Category 6, 8, or Tier 1-3 legacy certificate, it's ideal to downgrade your certificate before converting so that points don't potentially get lost in the process.
When converting your legacy certificate to a new certificate your prior certificate is cancelled and your new certificate will (in most cases) have an expiration date that is 12 months from the date of issuance (today).
The codes for the New Category partial packages are:
5-night packages
NCx = new certificate category
QPxx = post-merger converted partial package
OCx = old certificate category
QLxx = post-merger converted partial package (only QL known so far is QL87 for NC7)
xx0T = initial package;
Pxx0 = partial package;
************************************************** *******
MARRIOT UK: +44 20 7012 7312
For best practices on converting OC to NC, I’ve copied post # 1181 here. Thank you jameswes!
(Also, never use the word UPGRADE. You must say you want to CONVERT your certs.)
IMPORTANT! Possible Points Advance Implications of March 5 category changes: There’s a (potential) issue with the category changes and Points Advance reservations. Marriott included the following information when they emailed some of us about the upcoming changes: “Points Advance — Members who wish to book a points advance redemption under the current Marriott Rewards and SPG award chart are encouraged to order redemption certificates before March 5 to lock in the rate. On March 5, redemption bookings are subject to the new unified program award chart.” We’ve reached out to Marriott to confirm the practical implications of this verbiage, as it sounds like Points Advance reservations will revert to the new pricing if they don’t have certificates attached prior to March 5. To be on the safe side, if your hotel is increasing in category be sure your TP certificate is attached to the reservation before March 5.
Concerning use of TP for peak or off-peak, see post 2179:
Legacy to New Travel Package Conversion (effective August 2018)
A Marriott supervisor can currently convert your legacy travel package into the new category mapping. If you hold a Category 6, 8, or Tier 1-3 legacy certificate, it's ideal to downgrade your certificate before converting so that points don't potentially get lost in the process.
When converting your legacy certificate to a new certificate your prior certificate is cancelled and your new certificate will (in most cases) have an expiration date that is 12 months from the date of issuance (today).
The codes for the New Category partial packages are:
5-night packages
- OC5=530T/P530 is now NC4 QP53
- OC6=570T/P570 is now NC4 QP53
- OC7=610T/P610 is now NC5 QP61 (refund value: 45K)
- OC8=650T/P650 is now NC5 QP?? (Refund value: 75k)
- OC9=690T/P690 is now NC6 QP69
- NC4 QP83 = OC5 830T/P830 (refund value: 45K)
- NC4 QP87 = OC6 870T/P870 (refund value: 75K)
- NC5 QP91 = OC7 910T/P910 (refund value: 105K)
- NC5 QP95 = OC8 950T/P950 (refund value: 135K)
- NC6 QP99 = OC9 990T/P990 (refund value: 165K)
- NC6 QP99 = OC Tier 1-3 L830 (refund value: 195K)
- NC7 QL87 = OC Tier 4-5 L870 (refund value: 315K)
- NC5 QP88 = OC7 P880 (refund value: 135K)
- NC5 QP92 = OC8 P920 (refund value: 165K)
NCx = new certificate category
QPxx = post-merger converted partial package
OCx = old certificate category
QLxx = post-merger converted partial package (only QL known so far is QL87 for NC7)
xx0T = initial package;
Pxx0 = partial package;
************************************************** *******
MARRIOT UK: +44 20 7012 7312
For best practices on converting OC to NC, I’ve copied post # 1181 here. Thank you jameswes!
(Also, never use the word UPGRADE. You must say you want to CONVERT your certs.)
New data point for the new year.
I've read/followed the majority of this thread and now that I have a plan for how to use the travel certificates I made it happen
Last July, I purchased two OC1-5 travel packages. I have an upcoming trip that I wanted to use the certificates to book two rooms at an NC5 hotel.
1) Verified that I had an extra 120,000 MR points in my account (2x60,000 to upgrade from NC4 to NC5)
2) Call the UK Marriott # in the wiki (+44 20 7012 7312). In total, the call took about 25 minutes.
3) Explain that I have a booking I wanted to make, and I wanted to Cancel my two 830T certificates and convert them to two QP91 certificates. I did need to be clear with the rep that I was going to be using additional points from my account to upgrade the certificate.
Canceling two 830T (OC1-5) added 90,000 points (2x45000) to my account
Ordering two QP91 (NC5) subtracted 210,000 points (2x105K) from my account
4) The rep said that their "specialist" wasn't in the office, but she would leave detailed notes and have him do it the next day
5) True to form, the next day (today), I got an emails saying that my old certificates were canceled and new certificates were ordered.
Email clearly states that 830T certs were canceled
Second email clearly states that QP91 certs were ordered and 210K points were redeemed
Email (and account) state that the expiration is one year from today
As typical, App is up-to-date, website doesn't show the updated information yet.
I've read/followed the majority of this thread and now that I have a plan for how to use the travel certificates I made it happen
Last July, I purchased two OC1-5 travel packages. I have an upcoming trip that I wanted to use the certificates to book two rooms at an NC5 hotel.
1) Verified that I had an extra 120,000 MR points in my account (2x60,000 to upgrade from NC4 to NC5)
2) Call the UK Marriott # in the wiki (+44 20 7012 7312). In total, the call took about 25 minutes.
3) Explain that I have a booking I wanted to make, and I wanted to Cancel my two 830T certificates and convert them to two QP91 certificates. I did need to be clear with the rep that I was going to be using additional points from my account to upgrade the certificate.
Canceling two 830T (OC1-5) added 90,000 points (2x45000) to my account
Ordering two QP91 (NC5) subtracted 210,000 points (2x105K) from my account
4) The rep said that their "specialist" wasn't in the office, but she would leave detailed notes and have him do it the next day
5) True to form, the next day (today), I got an emails saying that my old certificates were canceled and new certificates were ordered.
Email clearly states that 830T certs were canceled
Second email clearly states that QP91 certs were ordered and 210K points were redeemed
Email (and account) state that the expiration is one year from today
As typical, App is up-to-date, website doesn't show the updated information yet.
Concerning use of TP for peak or off-peak, see post 2179:
The new award redemption chart will not impact Travel Packages. After these changes go into effect, you'll be able to book a hotel within the category assigned to your Travel Package, regardless of whether the dates at the hotel are in off-peak, standard or peak rates.
Travel Package General Discussion Thread
May 17, 2019, 5:04 am
#1696
FlyerTalk Evangelist
Join Date: Jun 2007
Location: Toronto
Programs: UA 1K, AC MM E75, Marriott LT Ti, IHG Dia Amb, Hyatt Glob
Posts: 15,504
I have a few of the TP 7 day certs, some are expiring soon. Can I book a room for my brother with one of these?...I can't find anything that says whether they are transferrable or not...If not, do you think adding him to a reservation in my name and letting him check in first might work?...I hate to waste a 7 night cert or trade it in for paltry points...so does anyone know?
May 17, 2019, 5:09 am
#1697
FlyerTalk Evangelist
Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: BA Silver, TK E+, AA PP, Hyatt Globalist, Marriott LT Plat, Hilton Diamond
Posts: 13,026
I have a few of the TP 7 day certs, some are expiring soon. Can I book a room for my brother with one of these?...I can't find anything that says whether they are transferrable or not...If not, do you think adding him to a reservation in my name and letting him check in first might work?...I hate to waste a 7 night cert or trade it in for paltry points...so does anyone know?
Some hotels require that the member be physically there for any elite benefits. I've also seen reports of people denied check-in because the member isn't there. As long as all are aware of the risks then go ahead...
May 17, 2019, 11:43 am
#1698
Join Date: Mar 2007
Location: MSP
Programs: Marriott Lifetime Titanium, UA Silver, Hertz 5*
Posts: 913
I have a few of the TP 7 day certs, some are expiring soon. Can I book a room for my brother with one of these?...I can't find anything that says whether they are transferrable or not...If not, do you think adding him to a reservation in my name and letting him check in first might work?...I hate to waste a 7 night cert or trade it in for paltry points...so does anyone know?
IMO, this is where Hyatt shines. They have a clearly defined "Guest of Honor" benefit wherein your benefits can be applied to reservation when its booked with your points.
May 18, 2019, 11:44 pm
#1699
Join Date: Sep 2012
Posts: 624
I have in the past booked a certificate in someone else's name and had no issues. I also agree with the above regarding elite benefits. The only thing I am not sure about is if you can still book in another person's name. I have tried 3 times and it is yet to happen. The first time I assumed all was fine, and found out after the fact that it wasn't set that way. The next 2 times the agent said that it wasn't possible anymore. I don't know if they were new / uninformed or if has been removed.
This is different from adding a 2nd name, which usually works but is best thought of as YMMV.
This is different from adding a 2nd name, which usually works but is best thought of as YMMV.
May 19, 2019, 2:49 am
#1700
FlyerTalk Evangelist
Join Date: Jun 2007
Location: Toronto
Programs: UA 1K, AC MM E75, Marriott LT Ti, IHG Dia Amb, Hyatt Glob
Posts: 15,504
In my case, I added my relatives’ names to the reservations and said I wouldn’t be there. They had no issues, but no Plat benefits either.
May 19, 2019, 6:26 am
#1701
Join Date: Aug 2002
Location: WAS/TYO
Programs: UA 1K, AA EXP (3MM), DL PM, BONVOY TITANIUM, HYATT GLOBALIST, HILTON DIAMOND, IHG DIAMOND AMB, et al
Posts: 5,912
Is it possible to simply make a 5-night reservation using a 7-night cert? I know that I can always make a 7-night reservation and checkout early, but I'd like to apply SNAs to the reservation and not waste the last 2 nights of SNAs.
-FlyerBeek
-FlyerBeek
Last edited by FlyerBeek; May 21, 2019 at 8:03 am
May 19, 2019, 6:45 am
#1702
Join Date: Sep 2013
Location: PIT-SCE-AOO-PHL-NYC-WAS
Programs: free agent
Posts: 1,032
Look like I’ll unable to use certificate by November and was thinking give 7 night certificate to my parents. I can book for them? If yes then will they be eligible for titanium benefits or it’s best to book 3 guests then let hotel know I’m not able to be present?
May 19, 2019, 7:06 am
#1704
Join Date: Aug 2002
Location: WAS/TYO
Programs: UA 1K, AA EXP (3MM), DL PM, BONVOY TITANIUM, HYATT GLOBALIST, HILTON DIAMOND, IHG DIAMOND AMB, et al
Posts: 5,912
May 19, 2019, 8:11 am
#1705
Join Date: Nov 2014
Location: New York
Programs: MB-LTT , HH-Diam., HGP-Expl.
Posts: 778
Short answer: No guarantees, but you may be able to let someone use your certificate but they normally won't get your benefits.
May 19, 2019, 11:56 pm
#1706
Join Date: Jun 2004
Posts: 131
Sorry if this has been answered. If you attach a certificate to a reservation, then cancel it, will your certificate be refunded? I am looking to book a hotel in August, just not 100% sure I can make it. Thanks.
May 20, 2019, 1:40 am
#1707
Join Date: Dec 2005
Location: SYD
Programs: UA*1K, BA Gold, SPG Platinum
Posts: 245
No, I cancelled a reservation I'd made for later this year, and Marriott told me my travel certificate was non-retrievable and non-refundable. "Marriott policy".
May 20, 2019, 4:54 am
#1708
Join Date: Jun 2004
Posts: 131
I was told the same thing, just seemed quite odd so I doubted the CSR. Strangely she told me I would get 5,000 points back, which again made me doubt the authenticity.
May 20, 2019, 5:46 am
#1709
Join Date: Aug 2002
Location: WAS/TYO
Programs: UA 1K, AA EXP (3MM), DL PM, BONVOY TITANIUM, HYATT GLOBALIST, HILTON DIAMOND, IHG DIAMOND AMB, et al
Posts: 5,912
May 20, 2019, 6:40 am
#1710
Join Date: May 1998
Posts: 6,790
To be on the safe side, you should ask for the certificate to be detached from the reservation and then cancel the reservation after the certificate is no longer connected. The new T&C do say no refunds.
