Sep 4, 2018, 3:50 pm
Last edit by: Counsellor
LINK TO CHART
Legacy to New Travel Package Conversion (effective August 2018)
A Marriott supervisor can currently convert your legacy travel package into the new category mapping. If you hold a Category 6, 8, or Tier 1-3 legacy certificate, it's ideal to downgrade your certificate before converting so that points don't potentially get lost in the process.
When converting your legacy certificate to a new certificate your prior certificate is cancelled and your new certificate will (in most cases) have an expiration date that is 12 months from the date of issuance (today).
The codes for the New Category partial packages are:
5-night packages
NCx = new certificate category
QPxx = post-merger converted partial package
OCx = old certificate category
QLxx = post-merger converted partial package (only QL known so far is QL87 for NC7)
xx0T = initial package;
Pxx0 = partial package;
************************************************** *******
MARRIOT UK: +44 20 7012 7312
For best practices on converting OC to NC, I’ve copied post # 1181 here. Thank you jameswes!
(Also, never use the word UPGRADE. You must say you want to CONVERT your certs.)
IMPORTANT! Possible Points Advance Implications of March 5 category changes: There’s a (potential) issue with the category changes and Points Advance reservations. Marriott included the following information when they emailed some of us about the upcoming changes: “Points Advance — Members who wish to book a points advance redemption under the current Marriott Rewards and SPG award chart are encouraged to order redemption certificates before March 5 to lock in the rate. On March 5, redemption bookings are subject to the new unified program award chart.” We’ve reached out to Marriott to confirm the practical implications of this verbiage, as it sounds like Points Advance reservations will revert to the new pricing if they don’t have certificates attached prior to March 5. To be on the safe side, if your hotel is increasing in category be sure your TP certificate is attached to the reservation before March 5.
Concerning use of TP for peak or off-peak, see post 2179:
Legacy to New Travel Package Conversion (effective August 2018)
A Marriott supervisor can currently convert your legacy travel package into the new category mapping. If you hold a Category 6, 8, or Tier 1-3 legacy certificate, it's ideal to downgrade your certificate before converting so that points don't potentially get lost in the process.
When converting your legacy certificate to a new certificate your prior certificate is cancelled and your new certificate will (in most cases) have an expiration date that is 12 months from the date of issuance (today).
The codes for the New Category partial packages are:
5-night packages
- OC5=530T/P530 is now NC4 QP53
- OC6=570T/P570 is now NC4 QP53
- OC7=610T/P610 is now NC5 QP61 (refund value: 45K)
- OC8=650T/P650 is now NC5 QP?? (Refund value: 75k)
- OC9=690T/P690 is now NC6 QP69
- NC4 QP83 = OC5 830T/P830 (refund value: 45K)
- NC4 QP87 = OC6 870T/P870 (refund value: 75K)
- NC5 QP91 = OC7 910T/P910 (refund value: 105K)
- NC5 QP95 = OC8 950T/P950 (refund value: 135K)
- NC6 QP99 = OC9 990T/P990 (refund value: 165K)
- NC6 QP99 = OC Tier 1-3 L830 (refund value: 195K)
- NC7 QL87 = OC Tier 4-5 L870 (refund value: 315K)
- NC5 QP88 = OC7 P880 (refund value: 135K)
- NC5 QP92 = OC8 P920 (refund value: 165K)
NCx = new certificate category
QPxx = post-merger converted partial package
OCx = old certificate category
QLxx = post-merger converted partial package (only QL known so far is QL87 for NC7)
xx0T = initial package;
Pxx0 = partial package;
************************************************** *******
MARRIOT UK: +44 20 7012 7312
For best practices on converting OC to NC, I’ve copied post # 1181 here. Thank you jameswes!
(Also, never use the word UPGRADE. You must say you want to CONVERT your certs.)
New data point for the new year.
I've read/followed the majority of this thread and now that I have a plan for how to use the travel certificates I made it happen
Last July, I purchased two OC1-5 travel packages. I have an upcoming trip that I wanted to use the certificates to book two rooms at an NC5 hotel.
1) Verified that I had an extra 120,000 MR points in my account (2x60,000 to upgrade from NC4 to NC5)
2) Call the UK Marriott # in the wiki (+44 20 7012 7312). In total, the call took about 25 minutes.
3) Explain that I have a booking I wanted to make, and I wanted to Cancel my two 830T certificates and convert them to two QP91 certificates. I did need to be clear with the rep that I was going to be using additional points from my account to upgrade the certificate.
Canceling two 830T (OC1-5) added 90,000 points (2x45000) to my account
Ordering two QP91 (NC5) subtracted 210,000 points (2x105K) from my account
4) The rep said that their "specialist" wasn't in the office, but she would leave detailed notes and have him do it the next day
5) True to form, the next day (today), I got an emails saying that my old certificates were canceled and new certificates were ordered.
Email clearly states that 830T certs were canceled
Second email clearly states that QP91 certs were ordered and 210K points were redeemed
Email (and account) state that the expiration is one year from today
As typical, App is up-to-date, website doesn't show the updated information yet.
I've read/followed the majority of this thread and now that I have a plan for how to use the travel certificates I made it happen
Last July, I purchased two OC1-5 travel packages. I have an upcoming trip that I wanted to use the certificates to book two rooms at an NC5 hotel.
1) Verified that I had an extra 120,000 MR points in my account (2x60,000 to upgrade from NC4 to NC5)
2) Call the UK Marriott # in the wiki (+44 20 7012 7312). In total, the call took about 25 minutes.
3) Explain that I have a booking I wanted to make, and I wanted to Cancel my two 830T certificates and convert them to two QP91 certificates. I did need to be clear with the rep that I was going to be using additional points from my account to upgrade the certificate.
Canceling two 830T (OC1-5) added 90,000 points (2x45000) to my account
Ordering two QP91 (NC5) subtracted 210,000 points (2x105K) from my account
4) The rep said that their "specialist" wasn't in the office, but she would leave detailed notes and have him do it the next day
5) True to form, the next day (today), I got an emails saying that my old certificates were canceled and new certificates were ordered.
Email clearly states that 830T certs were canceled
Second email clearly states that QP91 certs were ordered and 210K points were redeemed
Email (and account) state that the expiration is one year from today
As typical, App is up-to-date, website doesn't show the updated information yet.
Concerning use of TP for peak or off-peak, see post 2179:
The new award redemption chart will not impact Travel Packages. After these changes go into effect, you'll be able to book a hotel within the category assigned to your Travel Package, regardless of whether the dates at the hotel are in off-peak, standard or peak rates.
Travel Package General Discussion Thread
Jan 9, 2019, 2:36 pm
#1171
Join Date: Aug 2017
Posts: 58
NYC has a bunch of Cat 4 properties in lower Manhattan/ financial district.
Jan 9, 2019, 5:25 pm
#1172
Join Date: Jan 2006
Programs: Marriott - Titanium, AA - Lifetime Gold
Posts: 333
Jan 10, 2019, 4:37 am
#1173
Join Date: Sep 2018
Posts: 13
skimthetrees is correct *in theory*. However, these are partial packages, i.e. the 'airmiles' have already been awarded, and so if you (are able to) upgrade an OC9 to NC7 what actually happens *in practice* is that the OC9 gets refunded with 165K (not 390K) deposited in to your account; then the NC7 partial package is ordered, which costs 315K (not 540K). The result/value is obviously the same, 315K - 165K = 150K.
Jan 10, 2019, 5:18 am
#1175
Join Date: Sep 2018
Posts: 13
The 7-Night Partial Package Tier 4-5 reward code is/was L870 (I don't know the xx0T initial package code), i.e. for the wiki: "NC7 QL87 = OC Tier 4-5 L870 (refund value: 315K)"
The 7-Night Partial Package Tier 1-3 reward code is/was L830 (I don't know the xx0T initial package code), i.e. for the wiki: "NC6 QP99 = OC Tier 1-3 L830 (refund value: 195K)"
This goes someway (or perhaps the whole way!) to explaining why the NC7 is QLxx not QPxx.
[This is the first time I have attempted using BB codes so please go easy on me if I have completely ballsed them up.]
Jan 10, 2019, 5:50 am
#1177
Join Date: Sep 2018
Posts: 13
The process used to upgrade would apply just as easily to less than OC9. However, your 'justification' for upgrading may become a little more difficult: e.g. "I was waiting until after the merger to sort out my TP upgrade on the advice from Marriott, that's why I only ordered an OCx with the expectation to upgrade to NC7 later."
An important piece of information that I don't think has been mentioned here before: if you get an agent that remembers the rules from before the merger, you were not supposed to be able to upgrade/downgrade a Marriott TP (OC5-9) to/from a Ritz Carlton TP (Tier 1-5) and vice versa. Hence, in theory, you would only have justification for upgrading an OC Tier 1-3 to a NC7 (and obviously ignoring the fact Marriott state you can not upgrade at all).
An important piece of information that I don't think has been mentioned here before: if you get an agent that remembers the rules from before the merger, you were not supposed to be able to upgrade/downgrade a Marriott TP (OC5-9) to/from a Ritz Carlton TP (Tier 1-5) and vice versa. Hence, in theory, you would only have justification for upgrading an OC Tier 1-3 to a NC7 (and obviously ignoring the fact Marriott state you can not upgrade at all).
Jan 10, 2019, 7:17 am
#1178
Join Date: Jan 2012
Posts: 68
I am going to attempt to call and update my OC5 7 night to a NC4. Would someone kindly link me back to the newest directions of how to do this successfully. A couple of questions: Does this extend my Certificate by another year? When I am ready to use it, do I have to have reservations made prior to the expiration, or do I have to have used it by the expiration? Has anyone had luck having the CSR swith their OC5 for a NC5 by asking? Thank you all for your patience with me!! I appreciate the time many of you take to help those of us who cannot stay current due to our schedules. Thanks!!
Jan 10, 2019, 11:42 am
#1179
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,762
I am going to attempt to call and update my OC5 7 night to a NC4. Would someone kindly link me back to the newest directions of how to do this successfully. A couple of questions: Does this extend my Certificate by another year? When I am ready to use it, do I have to have reservations made prior to the expiration, or do I have to have used it by the expiration? Has anyone had luck having the CSR swith their OC5 for a NC5 by asking? Thank you all for your patience with me!! I appreciate the time many of you take to help those of us who cannot stay current due to our schedules. Thanks!!
There is no change on anything, incl the part you keep wishfully thinking about "having the CSR swith their OC5 for a NC5 by asking?" if that means you will get an NC5 from an OC5. Absolutely not going to happen. However, by upgrading with 60K pts, it is a possibility provided you can find a rep willing to do so. Once again, the UK number is your best bet and the number is in the Wiki. Most all needed info on conversion in order to lead the CSR, are in the Wiki.
Jan 10, 2019, 11:55 am
#1180
Join Date: Aug 2012
Location: SFO
Posts: 642
Hypothetical - if I was able to convert OC9 to NC7 - would i be able to apply it to this type of reservation?
I have 5 nights at StR Bora Bora on points, and can get two more nights with points + cash upgrade.
Would I be able to apply the NC7 (if I was able to obtain) to this reservation?
I have 5 nights at StR Bora Bora on points, and can get two more nights with points + cash upgrade.
Would I be able to apply the NC7 (if I was able to obtain) to this reservation?
Jan 11, 2019, 9:42 am
#1181
Join Date: Jul 2012
Location: Madison, WI
Programs: Hyatt Globalist
Posts: 973
New data point for the new year.
I've read/followed the majority of this thread and now that I have a plan for how to use the travel certificates I made it happen
Last July, I purchased two OC1-5 travel packages. I have an upcoming trip that I wanted to use the certificates to book two rooms at an NC5 hotel.
1) Verified that I had an extra 120,000 MR points in my account (2x60,000 to upgrade from NC4 to NC5)
2) Call the UK Marriott # in the wiki (+44 20 7012 7312). In total, the call took about 25 minutes.
3) Explain that I have a booking I wanted to make, and I wanted to Cancel my two 830T certificates and convert them to two QP91 certificates. I did need to be clear with the rep that I was going to be using additional points from my account to upgrade the certificate.
Canceling two 830T (OC1-5) added 90,000 points (2x45000) to my account
Ordering two QP91 (NC5) subtracted 210,000 points (2x105K) from my account
4) The rep said that their "specialist" wasn't in the office, but she would leave detailed notes and have him do it the next day
5) True to form, the next day (today), I got an emails saying that my old certificates were canceled and new certificates were ordered.
Email clearly states that 830T certs were canceled
Second email clearly states that QP91 certs were ordered and 210K points were redeemed
Email (and account) state that the expiration is one year from today
As typical, App is up-to-date, website doesn't show the updated information yet.
I've read/followed the majority of this thread and now that I have a plan for how to use the travel certificates I made it happen
Last July, I purchased two OC1-5 travel packages. I have an upcoming trip that I wanted to use the certificates to book two rooms at an NC5 hotel.
1) Verified that I had an extra 120,000 MR points in my account (2x60,000 to upgrade from NC4 to NC5)
2) Call the UK Marriott # in the wiki (+44 20 7012 7312). In total, the call took about 25 minutes.
3) Explain that I have a booking I wanted to make, and I wanted to Cancel my two 830T certificates and convert them to two QP91 certificates. I did need to be clear with the rep that I was going to be using additional points from my account to upgrade the certificate.
Canceling two 830T (OC1-5) added 90,000 points (2x45000) to my account
Ordering two QP91 (NC5) subtracted 210,000 points (2x105K) from my account
4) The rep said that their "specialist" wasn't in the office, but she would leave detailed notes and have him do it the next day
5) True to form, the next day (today), I got an emails saying that my old certificates were canceled and new certificates were ordered.
Email clearly states that 830T certs were canceled
Second email clearly states that QP91 certs were ordered and 210K points were redeemed
Email (and account) state that the expiration is one year from today
As typical, App is up-to-date, website doesn't show the updated information yet.
Jan 11, 2019, 9:54 am
#1182
Join Date: Mar 2005
Posts: 134
New data point for the new year.
I've read/followed the majority of this thread and now that I have a plan for how to use the travel certificates I made it happen
Last July, I purchased two OC1-5 travel packages. I have an upcoming trip that I wanted to use the certificates to book two rooms at an NC5 hotel.
1) Verified that I had an extra 120,000 MR points in my account (2x60,000 to upgrade from NC4 to NC5)
2) Call the UK Marriott # in the wiki (+44 20 7012 7312). In total, the call took about 25 minutes.
3) Explain that I have a booking I wanted to make, and I wanted to Cancel my two 830T certificates and convert them to two QP91 certificates. I did need to be clear with the rep that I was going to be using additional points from my account to upgrade the certificate.
Canceling two 830T (OC1-5) added 90,000 points (2x45000) to my account
Ordering two QP91 (NC5) subtracted 210,000 points (2x105K) from my account
4) The rep said that their "specialist" wasn't in the office, but she would leave detailed notes and have him do it the next day
5) True to form, the next day (today), I got an emails saying that my old certificates were canceled and new certificates were ordered.
Email clearly states that 830T certs were canceled
Second email clearly states that QP91 certs were ordered and 210K points were redeemed
Email (and account) state that the expiration is one year from today
As typical, App is up-to-date, website doesn't show the updated information yet.
I've read/followed the majority of this thread and now that I have a plan for how to use the travel certificates I made it happen
Last July, I purchased two OC1-5 travel packages. I have an upcoming trip that I wanted to use the certificates to book two rooms at an NC5 hotel.
1) Verified that I had an extra 120,000 MR points in my account (2x60,000 to upgrade from NC4 to NC5)
2) Call the UK Marriott # in the wiki (+44 20 7012 7312). In total, the call took about 25 minutes.
3) Explain that I have a booking I wanted to make, and I wanted to Cancel my two 830T certificates and convert them to two QP91 certificates. I did need to be clear with the rep that I was going to be using additional points from my account to upgrade the certificate.
Canceling two 830T (OC1-5) added 90,000 points (2x45000) to my account
Ordering two QP91 (NC5) subtracted 210,000 points (2x105K) from my account
4) The rep said that their "specialist" wasn't in the office, but she would leave detailed notes and have him do it the next day
5) True to form, the next day (today), I got an emails saying that my old certificates were canceled and new certificates were ordered.
Email clearly states that 830T certs were canceled
Second email clearly states that QP91 certs were ordered and 210K points were redeemed
Email (and account) state that the expiration is one year from today
As typical, App is up-to-date, website doesn't show the updated information yet.
Well Done! Can I ask what time of day you called the UK number?
Jan 11, 2019, 12:11 pm
#1183
FlyerTalk Evangelist
Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: BA Silver, TK E+, AA PP, Hyatt Globalist, Marriott LT Plat, Hilton Diamond
Posts: 13,047
Jan 11, 2019, 12:46 pm
#1184
Join Date: Jul 2012
Location: Madison, WI
Programs: Hyatt Globalist
Posts: 973
I called around 10 AM Central.
Marriott's hours are 8AM-6PM GMT
Yup, the rep was familiar/comfortable with 830T/QP91.
Marriott's hours are 8AM-6PM GMT
Yup, the rep was familiar/comfortable with 830T/QP91.
Jan 11, 2019, 1:11 pm
#1185
Join Date: Aug 2012
Location: SFO
Posts: 642
Hypothetical - if I was able to convert OC9 to NC7 - would i be able to apply it to this type of reservation?
I have 5 nights at StR Bora Bora on points, and can get two more nights with points + cash upgrade.
Would I be able to apply the NC7 (if I was able to obtain) to this reservation?
I have 5 nights at StR Bora Bora on points, and can get two more nights with points + cash upgrade.
Would I be able to apply the NC7 (if I was able to obtain) to this reservation?