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Travel Package General Discussion Thread

Old Sep 4, 2018, 3:50 pm
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Last edit by: Counsellor
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Legacy to New Travel Package Conversion (effective August 2018)
A Marriott supervisor can currently convert your legacy travel package into the new category mapping. If you hold a Category 6, 8, or Tier 1-3 legacy certificate, it's ideal to downgrade your certificate before converting so that points don't potentially get lost in the process.

When converting your legacy certificate to a new certificate your prior certificate is cancelled and your new certificate will (in most cases) have an expiration date that is 12 months from the date of issuance (today).

The codes for the New Category partial packages are:
5-night packages
  • OC5=530T/P530 is now NC4 QP53
  • OC6=570T/P570 is now NC4 QP53
  • OC7=610T/P610 is now NC5 QP61 (refund value: 45K)
  • OC8=650T/P650 is now NC5 QP?? (Refund value: 75k)
  • OC9=690T/P690 is now NC6 QP69
7-night packages
  • NC4 QP83 = OC5 830T/P830 (refund value: 45K)
  • NC4 QP87 = OC6 870T/P870 (refund value: 75K)
  • NC5 QP91 = OC7 910T/P910 (refund value: 105K)
  • NC5 QP95 = OC8 950T/P950 (refund value: 135K)
  • NC6 QP99 = OC9 990T/P990 (refund value: 165K)
  • NC6 QP99 = OC Tier 1-3 L830 (refund value: 195K)
  • NC7 QL87 = OC Tier 4-5 L870 (refund value: 315K)
Other 7-night packages
  • NC5 QP88 = OC7 P880 (refund value: 135K)
  • NC5 QP92 = OC8 P920 (refund value: 165K)
legend:
NCx = new certificate category
QPxx = post-merger converted partial package
OCx = old certificate category
QLxx = post-merger converted partial package (only QL known so far is QL87 for NC7)
xx0T = initial package;
Pxx0 = partial package;

************************************************** *******

MARRIOT UK: +44 20 7012 7312

For best practices on converting OC to NC, I’ve copied post # 1181 here. Thank you jameswes!


(Also, never use the word UPGRADE. You must say you want to CONVERT your certs.)

New data point for the new year.

I've read/followed the majority of this thread and now that I have a plan for how to use the travel certificates I made it happen

Last July, I purchased two OC1-5 travel packages. I have an upcoming trip that I wanted to use the certificates to book two rooms at an NC5 hotel.

1) Verified that I had an extra 120,000 MR points in my account (2x60,000 to upgrade from NC4 to NC5)
2) Call the UK Marriott # in the wiki (+44 20 7012 7312). In total, the call took about 25 minutes.
3) Explain that I have a booking I wanted to make, and I wanted to Cancel my two 830T certificates and convert them to two QP91 certificates. I did need to be clear with the rep that I was going to be using additional points from my account to upgrade the certificate.
Canceling two 830T (OC1-5) added 90,000 points (2x45000) to my account
Ordering two QP91 (NC5) subtracted 210,000 points (2x105K) from my account
4) The rep said that their "specialist" wasn't in the office, but she would leave detailed notes and have him do it the next day
5) True to form, the next day (today), I got an emails saying that my old certificates were canceled and new certificates were ordered.
Email clearly states that 830T certs were canceled
Second email clearly states that QP91 certs were ordered and 210K points were redeemed
Email (and account) state that the expiration is one year from today
As typical, App is up-to-date, website doesn't show the updated information yet.
IMPORTANT! Possible Points Advance Implications of March 5 category changes: There’s a (potential) issue with the category changes and Points Advance reservations. Marriott included the following information when they emailed some of us about the upcoming changes: “Points Advance — Members who wish to book a points advance redemption under the current Marriott Rewards and SPG award chart are encouraged to order redemption certificates before March 5 to lock in the rate. On March 5, redemption bookings are subject to the new unified program award chart.” We’ve reached out to Marriott to confirm the practical implications of this verbiage, as it sounds like Points Advance reservations will revert to the new pricing if they don’t have certificates attached prior to March 5. To be on the safe side, if your hotel is increasing in category be sure your TP certificate is attached to the reservation before March 5.

Concerning use of TP for peak or off-peak, see post 2179:

Originally Posted by Marriott Bonvoy Lurker
The new award redemption chart will not impact Travel Packages. After these changes go into effect, you'll be able to book a hotel within the category assigned to your Travel Package, regardless of whether the dates at the hotel are in off-peak, standard or peak rates.
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Travel Package General Discussion Thread

Old Dec 27, 2018, 9:37 pm
  #1081  
 
Join Date: Apr 2016
Posts: 698
I have a question - in theory, what would happen if you have a hotel booked on a points advance reservation and it goes up in price but don’t have the certificate attached. Are you still able to attach to existing reservation if it goes up?
Soccerjoshj07 is offline  
Old Dec 28, 2018, 1:02 am
  #1082  
 
Join Date: Nov 2007
Location: DFW
Programs: Marriott Lifetime Titanium, HH Gold, AA Lifetime Gold, United Silver, BA Gold
Posts: 864
Originally Posted by Soccerjoshj07

upgrade from 4 to 5 is 30k. When’s your existing expiration date?
It's 60K (not 30K)
DFWsakp is offline  
Old Dec 28, 2018, 1:06 am
  #1083  
 
Join Date: Nov 2007
Location: DFW
Programs: Marriott Lifetime Titanium, HH Gold, AA Lifetime Gold, United Silver, BA Gold
Posts: 864
Originally Posted by cmatthews11
I'm 0 for 3 so far on attempts to upgrade on the US line (old category 1-5 trying to go to new category 6). Last agent I spoke to said that he has seen how some agents did an override, but that it's "screwing things up in their system and that he can't do it."
Thats a 2 category upgrade. I believe you need 120K points
DFWsakp is offline  
Old Dec 28, 2018, 6:55 am
  #1084  
 
Join Date: May 2017
Location: Pittsburgh, PA
Programs: Marriott Titanium Elite (Lifetime Gold), United 1K
Posts: 128
Originally Posted by DFWsakp
Thats a 2 category upgrade. I believe you need 120K points
Yeah, I'm okay using the points I just can't get anyone to allow it yet. I haven't tried the UK line yet, will go that route if I have to.
cmatthews11 is offline  
Old Dec 28, 2018, 7:01 am
  #1085  
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Originally Posted by Soccerjoshj07

upgrade from 4 to 5 is 30k. When’s your existing expiration date?
60k.

Some people have managed an OC6 to NC5 for 30k, which is as you'd expect.
craigthemif is online now  
Old Dec 28, 2018, 8:53 am
  #1086  
 
Join Date: Apr 2017
Posts: 599
I have an OC9 attached to a reservation. If I detach the reservation from the OC9, I believe it will become an NC6 based on the data here. Now my question is if the NC6 (which should have a new expr date) can be used to book a category 7 hotel which currently costs 60k per night.

For example, I want to book W Maldives using NC6 before March 2019 (before it goes up above 70k). Does anybody know or want to share your thoughts?
lincoln boy is offline  
Old Dec 28, 2018, 9:00 am
  #1087  
 
Join Date: Nov 2014
Location: New York
Programs: MB-LTT , HH-Diam., HGP-Expl.
Posts: 778
Originally Posted by lincoln boy
I have an OC9 attached to a reservation. If I detach the reservation from the OC9, I believe it will become an NC6 based on the data here. Now my question is if the NC6 (which should have a new expr date) can be used to book a category 7 hotel which currently costs 60k per night.

For example, I want to book W Maldives using NC6 before March 2019 (before it goes up above 70k). Does anybody know or want to share your thoughts?
No. The NC6 can only be used for a Category 6 or lower hotel. I am unaware of anyone who has been able to pay to upgrade a NC6 certificate to a NC7.
rny321 is offline  
Old Dec 28, 2018, 9:04 am
  #1088  
 
Join Date: Jan 2010
Programs: UA, AS
Posts: 2,386
Originally Posted by Soccerjoshj07
I have a question - in theory, what would happen if you have a hotel booked on a points advance reservation and it goes up in price but don’t have the certificate attached. Are you still able to attach to existing reservation if it goes up?
I believe once you make the reservation and lock in the price the price will not change unless you make a change to the reservation that would cause it to reprice the points required (which the certificate does not do). Looking at it another way, once you lock in the points price by making the reservation with a points advance, if you pay for the reservation later in points the cost will not change. Similarly, if you pay later with a cert the cost should not change so long as the cert covers the points cost needed by the existing reservation.

Simply having the points cost go up should not be a factor with an existing reservation. I am not sure what happens if the hotel goes up in category and the cert you want to apply does not cover the new category. Is the existing res tied to the category at the time the reservation was made? Someone should have previous experience with this from the OC travel packages.
skimthetrees is offline  
Old Dec 28, 2018, 9:07 am
  #1089  
 
Join Date: Apr 2017
Posts: 599
Originally Posted by rny321
No. The NC6 can only be used for a Category 6 or lower hotel. I am unaware of anyone who has been able to pay to upgrade a NC6 certificate to a NC7.
That's what I wanted to know. Thank you!
lincoln boy is offline  
Old Dec 28, 2018, 10:18 am
  #1090  
 
Join Date: Apr 2016
Posts: 698
Originally Posted by DFWsakp
It's 60K (not 30K)
Originally Posted by craigthemif
60k.

Some people have managed an OC6 to NC5 for 30k, which is as you'd expect.
ahh yes you're right

Originally Posted by skimthetrees
I believe once you make the reservation and lock in the price the price will not change unless you make a change to the reservation that would cause it to reprice the points required (which the certificate does not do). Looking at it another way, once you lock in the points price by making the reservation with a points advance, if you pay for the reservation later in points the cost will not change. Similarly, if you pay later with a cert the cost should not change so long as the cert covers the points cost needed by the existing reservation.

Simply having the points cost go up should not be a factor with an existing reservation. I am not sure what happens if the hotel goes up in category and the cert you want to apply does not cover the new category. Is the existing res tied to the category at the time the reservation was made? Someone should have previous experience with this from the OC travel packages.
That's how I interpreted this as well. Not really a travel package question but a 35k free night w/ credit card question. I'm locking in a few nights at 35k and am hoping to use a certificate or two to cover. I'm assuming the thinking is the same regardless of which certificate you have though.
Soccerjoshj07 is offline  
Old Dec 28, 2018, 3:52 pm
  #1091  
 
Join Date: Aug 2017
Posts: 58
Originally Posted by Soccerjoshj07

upgrade from 4 to 5 is 30k. When’s your existing expiration date?
expiration is June 2019
sbellotti84 is offline  
Old Dec 28, 2018, 8:04 pm
  #1092  
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Originally Posted by craigthemif
60k.

Some people have managed an OC6 to NC5 for 30k, which is as you'd expect.
OC6 has 30K additional value than OC5, that is why it is only another 30K to NC5.

I guess for upgrade to only one level up is easier than jumps two levels. Hope the poster have better luck with UK agents and achieve a 2 levels upgrade.
Happy is offline  
Old Dec 28, 2018, 8:08 pm
  #1093  
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Originally Posted by Soccerjoshj07
ahh yes you're right

That's how I interpreted this as well. Not really a travel package question but a 35k free night w/ credit card question. I'm locking in a few nights at 35k and am hoping to use a certificate or two to cover. I'm assuming the thinking is the same regardless of which certificate you have though.
The CSRs would do the attachment for you. What they usually do, at least in the past, are to deposit the additional pts into the account, then take that back. Not sure how the new system would handle such. We can only hope it will have some provision to accomplish the same.
Happy is offline  
Old Dec 29, 2018, 1:07 am
  #1094  
 
Join Date: Jan 2005
Location: Los Angeles, CA
Programs: Marriott Platinum, HH Diamond, BW Diamond Select
Posts: 469
Advice - I have a OC7 that expires in early Aug. Was planning on using it the NC5 in June, but plans have changed and would like to use it for late Aug (after expiration date). Should I 1) book for something before the expiration to convert the cert and hope the expiration is extended and then rebook for Aug trip or 2) ask the rep to convert and hope I can just book for the trip I want there and then? What's the easiest way to do this?
lasnowgirl is offline  
Old Dec 29, 2018, 7:29 am
  #1095  
 
Join Date: Nov 2014
Location: New York
Programs: MB-LTT , HH-Diam., HGP-Expl.
Posts: 778
Originally Posted by lasnowgirl
Advice - I have a OC7 that expires in early Aug. Was planning on using it the NC5 in June, but plans have changed and would like to use it for late Aug (after expiration date). Should I 1) book for something before the expiration to convert the cert and hope the expiration is extended and then rebook for Aug trip or 2) ask the rep to convert and hope I can just book for the trip I want there and then? What's the easiest way to do this?
Although a couple of posters did not get their certificates extended when converting to new certificates, the default appears to be one year from the date the award is changed. If you know the dates of your new reservation, it would probably be easiest to make a points advance reservation before calling to have your old certificate converted and attached.
rny321 is offline  

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