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Old Sep 4, 2018, 3:50 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Counsellor
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Legacy to New Travel Package Conversion (effective August 2018)
A Marriott supervisor can currently convert your legacy travel package into the new category mapping. If you hold a Category 6, 8, or Tier 1-3 legacy certificate, it's ideal to downgrade your certificate before converting so that points don't potentially get lost in the process.

When converting your legacy certificate to a new certificate your prior certificate is cancelled and your new certificate will (in most cases) have an expiration date that is 12 months from the date of issuance (today).

The codes for the New Category partial packages are:
5-night packages
  • OC5=530T/P530 is now NC4 QP53
  • OC6=570T/P570 is now NC4 QP53
  • OC7=610T/P610 is now NC5 QP61 (refund value: 45K)
  • OC8=650T/P650 is now NC5 QP?? (Refund value: 75k)
  • OC9=690T/P690 is now NC6 QP69
7-night packages
  • NC4 QP83 = OC5 830T/P830 (refund value: 45K)
  • NC4 QP87 = OC6 870T/P870 (refund value: 75K)
  • NC5 QP91 = OC7 910T/P910 (refund value: 105K)
  • NC5 QP95 = OC8 950T/P950 (refund value: 135K)
  • NC6 QP99 = OC9 990T/P990 (refund value: 165K)
  • NC6 QP99 = OC Tier 1-3 L830 (refund value: 195K)
  • NC7 QL87 = OC Tier 4-5 L870 (refund value: 315K)
Other 7-night packages
  • NC5 QP88 = OC7 P880 (refund value: 135K)
  • NC5 QP92 = OC8 P920 (refund value: 165K)
legend:
NCx = new certificate category
QPxx = post-merger converted partial package
OCx = old certificate category
QLxx = post-merger converted partial package (only QL known so far is QL87 for NC7)
xx0T = initial package;
Pxx0 = partial package;

************************************************** *******

MARRIOT UK: +44 20 7012 7312

For best practices on converting OC to NC, I’ve copied post # 1181 here. Thank you jameswes!


(Also, never use the word UPGRADE. You must say you want to CONVERT your certs.)

New data point for the new year.

I've read/followed the majority of this thread and now that I have a plan for how to use the travel certificates I made it happen

Last July, I purchased two OC1-5 travel packages. I have an upcoming trip that I wanted to use the certificates to book two rooms at an NC5 hotel.

1) Verified that I had an extra 120,000 MR points in my account (2x60,000 to upgrade from NC4 to NC5)
2) Call the UK Marriott # in the wiki (+44 20 7012 7312). In total, the call took about 25 minutes.
3) Explain that I have a booking I wanted to make, and I wanted to Cancel my two 830T certificates and convert them to two QP91 certificates. I did need to be clear with the rep that I was going to be using additional points from my account to upgrade the certificate.
Canceling two 830T (OC1-5) added 90,000 points (2x45000) to my account
Ordering two QP91 (NC5) subtracted 210,000 points (2x105K) from my account
4) The rep said that their "specialist" wasn't in the office, but she would leave detailed notes and have him do it the next day
5) True to form, the next day (today), I got an emails saying that my old certificates were canceled and new certificates were ordered.
Email clearly states that 830T certs were canceled
Second email clearly states that QP91 certs were ordered and 210K points were redeemed
Email (and account) state that the expiration is one year from today
As typical, App is up-to-date, website doesn't show the updated information yet.
IMPORTANT! Possible Points Advance Implications of March 5 category changes: There’s a (potential) issue with the category changes and Points Advance reservations. Marriott included the following information when they emailed some of us about the upcoming changes: “Points Advance — Members who wish to book a points advance redemption under the current Marriott Rewards and SPG award chart are encouraged to order redemption certificates before March 5 to lock in the rate. On March 5, redemption bookings are subject to the new unified program award chart.” We’ve reached out to Marriott to confirm the practical implications of this verbiage, as it sounds like Points Advance reservations will revert to the new pricing if they don’t have certificates attached prior to March 5. To be on the safe side, if your hotel is increasing in category be sure your TP certificate is attached to the reservation before March 5.

Concerning use of TP for peak or off-peak, see post 2179:

Originally Posted by Marriott Bonvoy Lurker
The new award redemption chart will not impact Travel Packages. After these changes go into effect, you'll be able to book a hotel within the category assigned to your Travel Package, regardless of whether the dates at the hotel are in off-peak, standard or peak rates.
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Travel Package General Discussion Thread

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Old Dec 23, 2018, 11:07 am
  #1051  
 
Join Date: Jun 2015
Posts: 343
I'm shocked the NC7 appears to finally be available, I can't decide if it's worth the numerous phone calls it would likely take to upgrade, however.
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Old Dec 23, 2018, 4:23 pm
  #1052  
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Join Date: Jul 2003
Location: Florida
Posts: 29,760
Originally Posted by JessFlorida
Technically I was only charged 75,000 points, but I can see in my account that it actually cost 105,000 points. When I was on the phone with the UK trying to upgrade the agent just gave me a bonus 30,000 points to make up the difference. I think I got really lucky!
I am confused - OC6 is the 30K night properties and that category no longer exists. To upgrade to the NC5 which is the 35K night properties, it has been extra 30K if it is from OC6, no? Only when the cert is already converted to an NC then it would cost a lot more to upgrade.

Or what you are saying is, OC6 has 75K refund value, and to upgrade to NC5, you need to pay 30K but the kind UK agent has given you 30K courtesy points to offset the additional 30K you have to pay to get the NC5?
That would make sense with your 105K explanation.
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Old Dec 23, 2018, 9:38 pm
  #1053  
kkl
 
Join Date: Feb 2010
Posts: 1,026
How many points needed to upgrade OC1-5 (P830) to NC6? if my understanding is right, 60k?
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Old Dec 24, 2018, 3:17 am
  #1054  
 
Join Date: May 2009
Location: UK
Posts: 3,951
Wait... they are now potentially allowing upgrades of the older ‘legacy’ packages?
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Old Dec 24, 2018, 3:37 am
  #1055  
 
Join Date: Jul 2004
Location: Thailand
Programs: Marriott LT Titanium; IHG Diamond Ambassador
Posts: 1,150
Need some help with this one

I had a reservation and a legacy 7 night category 1-5 travel package certificate attached.

I asked to detach the certificate and convert the legacy 7 night category 1-5 travel package certificate to a new post merger category 4 certificate.
With this move I get a refund of 45,000 points correct?

Thanks in advance
Robert.
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Old Dec 24, 2018, 8:00 am
  #1056  
 
Join Date: Nov 2014
Location: New York
Programs: MB-LTT , HH-Diam., HGP-Expl.
Posts: 778
Originally Posted by rebadc
I had a reservation and a legacy 7 night category 1-5 travel package certificate attached.

I asked to detach the certificate and convert the legacy 7 night category 1-5 travel package certificate to a new post merger category 4 certificate.
With this move I get a refund of 45,000 points correct?

Thanks in advance
Robert.
You would get 45K if you cancel the old certificate and nothing if you convert it to a NC4.
rny321 is offline  
Old Dec 24, 2018, 8:44 am
  #1057  
 
Join Date: May 2010
Posts: 724
Hi. I still have the old legacy 7 night travel package for Cat 1-5 hotels that expires Mar 2, 2019. From what I’ve read I need to call in to Marriott to get the legacy certificate converted to a new Cat 1-4 certificate. If I called in today to convert my certificate, will my expiration date get changed to 1 year from today?
longleaf is offline  
Old Dec 25, 2018, 8:31 am
  #1058  
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Join Date: Jun 2007
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Data point for all those asking if the certs are transferrable:

I made a reservation for a couple of family members and put their name on the reservation at the time of booking. They had no issues at check-in. YMMV.
kgkg, dsquared37 and rny321 like this.

Last edited by margarita girl; Dec 25, 2018 at 10:15 am Reason: incorrect info
margarita girl is offline  
Old Dec 25, 2018, 10:46 am
  #1059  
 
Join Date: Feb 2016
Posts: 9
Data Point

I was able to convert 2 870T travel packages to QP91 this morning and received the confirmation emails. At this time, the extra 30,000 I expected to have withdrawn from my account is still there. There was no mention of it on the call. I called the US Loyalty rewards number.
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Old Dec 25, 2018, 1:20 pm
  #1060  
 
Join Date: Jan 2010
Programs: UA, AS
Posts: 2,393
Originally Posted by margarita girl
Data point for all those asking if the certs are transferrable:

I made a reservation for a couple of family members and put their name on the reservation at the time of booking. They had no issues at check-in. YMMV.
Did you make the reservation in your name and add their name to it (is this possible online)? Or, did you make the reservation in their name only and attach your certificate? Did the family member have the same last name as yours? I would like to use one of my certs for a family member with a different last name.
skimthetrees is offline  
Old Dec 25, 2018, 2:11 pm
  #1061  
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Posts: 15,521
Originally Posted by skimthetrees
Did you make the reservation in your name and add their name to it (is this possible online)? Or, did you make the reservation in their name only and attach your certificate? Did the family member have the same last name as yours? I would like to use one of my certs for a family member with a different last name.
It was a while ago, but I think I made the reservation online with my name, then called in to apply the cert. When I spoke to the agent, I told her I wouldn't be there and gave the name of family member which then appeared on the reservation confirmation email I received (different last name).
margarita girl is offline  
Old Dec 25, 2018, 2:41 pm
  #1062  
 
Join Date: Jan 2010
Programs: UA, AS
Posts: 2,393
Originally Posted by margarita girl
It was a while ago, but I think I made the reservation online with my name, then called in to apply the cert. When I spoke to the agent, I told her I wouldn't be there and gave the name of family member which then appeared on the reservation confirmation email I received (different last name).
Thanks. I'll give that a try.
skimthetrees is offline  
Old Dec 25, 2018, 3:42 pm
  #1063  
 
Join Date: Mar 2015
Location: YVR
Posts: 1,082
Originally Posted by margarita girl
Data point for all those asking if the certs are transferrable:

I made a reservation for a couple of family members and put their name on the reservation at the time of booking. They had no issues at check-in. YMMV.
Did you receive credit for the 7 nights?
pentiumvi is offline  
Old Dec 25, 2018, 6:17 pm
  #1064  
 
Join Date: Feb 2016
Posts: 9
Just fyi, they did pull out the 30,000 points later.
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Old Dec 25, 2018, 6:27 pm
  #1065  
 
Join Date: Dec 2017
Location: SFO/YYZ
Programs: AC 25K, AS MVP Gold, BA Bronze, UA Silver, Marriott Titanium, Hilton Diamond, Hyatt Globalist
Posts: 2,467
Originally Posted by Donna16
Just fyi, they did pull out the 30,000 points later.
This is probably just delayed activity posting on the website. They would have had to be withdrawn to order the certificate.
nexusCFX is offline  


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