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Travel Package General Discussion Thread

Old Sep 4, 2018, 3:50 pm
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Last edit by: Counsellor
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Legacy to New Travel Package Conversion (effective August 2018)
A Marriott supervisor can currently convert your legacy travel package into the new category mapping. If you hold a Category 6, 8, or Tier 1-3 legacy certificate, it's ideal to downgrade your certificate before converting so that points don't potentially get lost in the process.

When converting your legacy certificate to a new certificate your prior certificate is cancelled and your new certificate will (in most cases) have an expiration date that is 12 months from the date of issuance (today).

The codes for the New Category partial packages are:
5-night packages
  • OC5=530T/P530 is now NC4 QP53
  • OC6=570T/P570 is now NC4 QP53
  • OC7=610T/P610 is now NC5 QP61 (refund value: 45K)
  • OC8=650T/P650 is now NC5 QP?? (Refund value: 75k)
  • OC9=690T/P690 is now NC6 QP69
7-night packages
  • NC4 QP83 = OC5 830T/P830 (refund value: 45K)
  • NC4 QP87 = OC6 870T/P870 (refund value: 75K)
  • NC5 QP91 = OC7 910T/P910 (refund value: 105K)
  • NC5 QP95 = OC8 950T/P950 (refund value: 135K)
  • NC6 QP99 = OC9 990T/P990 (refund value: 165K)
  • NC6 QP99 = OC Tier 1-3 L830 (refund value: 195K)
  • NC7 QL87 = OC Tier 4-5 L870 (refund value: 315K)
Other 7-night packages
  • NC5 QP88 = OC7 P880 (refund value: 135K)
  • NC5 QP92 = OC8 P920 (refund value: 165K)
legend:
NCx = new certificate category
QPxx = post-merger converted partial package
OCx = old certificate category
QLxx = post-merger converted partial package (only QL known so far is QL87 for NC7)
xx0T = initial package;
Pxx0 = partial package;

************************************************** *******

MARRIOT UK: +44 20 7012 7312

For best practices on converting OC to NC, Ive copied post # 1181 here. Thank you jameswes!


(Also, never use the word UPGRADE. You must say you want to CONVERT your certs.)

New data point for the new year.

I've read/followed the majority of this thread and now that I have a plan for how to use the travel certificates I made it happen

Last July, I purchased two OC1-5 travel packages. I have an upcoming trip that I wanted to use the certificates to book two rooms at an NC5 hotel.

1) Verified that I had an extra 120,000 MR points in my account (2x60,000 to upgrade from NC4 to NC5)
2) Call the UK Marriott # in the wiki (+44 20 7012 7312). In total, the call took about 25 minutes.
3) Explain that I have a booking I wanted to make, and I wanted to Cancel my two 830T certificates and convert them to two QP91 certificates. I did need to be clear with the rep that I was going to be using additional points from my account to upgrade the certificate.
Canceling two 830T (OC1-5) added 90,000 points (2x45000) to my account
Ordering two QP91 (NC5) subtracted 210,000 points (2x105K) from my account
4) The rep said that their "specialist" wasn't in the office, but she would leave detailed notes and have him do it the next day
5) True to form, the next day (today), I got an emails saying that my old certificates were canceled and new certificates were ordered.
Email clearly states that 830T certs were canceled
Second email clearly states that QP91 certs were ordered and 210K points were redeemed
Email (and account) state that the expiration is one year from today
As typical, App is up-to-date, website doesn't show the updated information yet.
IMPORTANT! Possible Points Advance Implications of March 5 category changes: Theres a (potential) issue with the category changes and Points Advance reservations. Marriott included the following information when they emailed some of us about the upcoming changes: Points Advance Members who wish to book a points advance redemption under the current Marriott Rewards and SPG award chart are encouraged to order redemption certificates before March 5 to lock in the rate. On March 5, redemption bookings are subject to the new unified program award chart. Weve reached out to Marriott to confirm the practical implications of this verbiage, as it sounds like Points Advance reservations will revert to the new pricing if they dont have certificates attached prior to March 5. To be on the safe side, if your hotel is increasing in category be sure your TP certificate is attached to the reservation before March 5.

Concerning use of TP for peak or off-peak, see post 2179:

Originally Posted by Marriott Bonvoy Lurker
The new award redemption chart will not impact Travel Packages. After these changes go into effect, you'll be able to book a hotel within the category assigned to your Travel Package, regardless of whether the dates at the hotel are in off-peak, standard or peak rates.
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Travel Package General Discussion Thread

Old Nov 7, 2018, 5:15 pm
  #736  
 
Join Date: Sep 2004
Location: The World!!!
Programs: Some of them not all ...
Posts: 1,532
Originally Posted by EDIflyer
Has anyone noticed their cert has disappeared from the Activity page? Mine used to show there above the points transactions but when I checked just now it had vanished... I've not done anything recently as I'm still waiting for Westin to be bookable for TPs.
Mine is still there, waiting to be converted to one of the NEW ones

P950 PARTIAL PKG-CAT 8
carlitos is offline  
Old Nov 7, 2018, 5:23 pm
  #737  
 
Join Date: Dec 2010
Location: LHR
Programs: Accor PLT,Thai Silver, HH Dia, SPG Titanium (LT Gold), Aegean Gold, BA Silver
Posts: 5,114
Sorry for the silly question but if I take a 7nt + 50K miles package does it actually give 8 nights (ie taking into account the book 5 pay 4)?
ExpatSomchai is offline  
Old Nov 7, 2018, 6:01 pm
  #738  
 
Join Date: Jan 2010
Programs: UA, AS
Posts: 2,386
Originally Posted by ExpatSomchai
Sorry for the silly question but if I take a 7nt + 50K miles package does it actually give 8 nights (ie taking into account the book 5 pay 4)?
No. You only get 7 total nights with the cert. I believe it shows as 6 nights plus one free in the breakdown. You do not get 8 nights on a 7 night cert.
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skimthetrees is offline  
Old Nov 7, 2018, 7:12 pm
  #739  
 
Join Date: Mar 2015
Location: NYC/ NJ
Programs: UA Platinum, Hilton Gold, Hyatt Explorist, Marriott Gold, IHG Platinum
Posts: 2,191
Originally Posted by skimthetrees
No. You only get 7 total nights with the cert. I believe it shows as 6 nights plus one free in the breakdown. You do not get 8 nights on a 7 night cert.
Exactly!
MarkP24 is offline  
Old Nov 8, 2018, 6:29 am
  #740  
 
Join Date: Dec 2007
Location: SFO
Posts: 4,902
My experience today with redeeming a converted certificate started with 3 calls but ended up with all 3 former-SPG agents that dont have the system to attach (less than 5 minutes each because I cut them off and said Ill call Marriott myself). 4th call I got a Marriott agent and attached my certificate to a current reservation within 1 min.

For or those that want to attach to SPG property and you end up with an SPG agent, kindly ask them to make a reservation for you without attaching any certificates (plus they dont know how to do it). Then call Marriott to attach.
myperks is offline  
Old Nov 8, 2018, 7:04 am
  #741  
 
Join Date: Jun 2005
Location: UK
Programs: BA S, VS S, SQ G, HH D, IHG D/A, Marriott G, Radisson G, Hertz PC
Posts: 3,944
Originally Posted by carlitos
Mine is still there, waiting to be converted to one of the NEW ones

P950 PARTIAL PKG-CAT 8
Hmm mine was converted but not showing up any more - a bit ominous!
EDIflyer is offline  
Old Nov 8, 2018, 8:20 am
  #742  
 
Join Date: Jan 2016
Location: New York
Programs: AA EXP, Hyatt Globalist, Marriott Titanium
Posts: 260
Anyone know if extending the packages by a year is still an option, post-merger?
Martellus is offline  
Old Nov 8, 2018, 9:00 am
  #743  
 
Join Date: Jun 2004
Location: Queens, NY
Programs: Bonvoy Titanium, OW Emerald, HH Diamond
Posts: 1,066
Originally Posted by Martellus
Anyone know if extending the packages by a year is still an option, post-merger?
I was told last week by a pretty knowledgeable agent that the 1-yr extensions were still possible.
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vivrant is offline  
Old Nov 8, 2018, 10:58 am
  #744  
 
Join Date: Sep 2004
Location: The World!!!
Programs: Some of them not all ...
Posts: 1,532
Originally Posted by EDIflyer
Hmm mine was converted but not showing up any more - a bit ominous!
That is why mine is still Not converted. I am waiting to see if there are more data points for Upgrading an old TP.
carlitos is offline  
Old Nov 8, 2018, 12:25 pm
  #745  
 
Join Date: Jan 2010
Programs: UA, AS
Posts: 2,386
Originally Posted by Martellus
Anyone know if extending the packages by a year is still an option, post-merger?
When you convert your old pre 8/18 cert into a NC post 8/18 cert, which you must do to attach it in the new system, a new cert will be created with a new expiration date 1 year from the date of conversion. So wait to convert your old cert until a little before it would expire and then convert it to an NC cert and you will extend the date by a year from the date of conversion.
skimthetrees is offline  
Old Nov 8, 2018, 3:50 pm
  #746  
 
Join Date: Aug 2012
Location: Canada
Programs: Marriott LTPP
Posts: 568
I was able to upgrade two 5 night TP certificates from an OC 4 to a NC 5. Both upgrades cost me 45K points each.
Safti is offline  
Old Nov 8, 2018, 4:27 pm
  #747  
 
Join Date: May 2014
Posts: 29
I have 7 nights at the Wailea Beach Resort - Marriott, Maui, via an old TP7 booked for Jan 19.
Currently have a Garden View, Guest room, 1 King or 2 Queen, Balcony, and would love something bigger.

Anyone had any luck with having them change to a better room? I have no status, but am willing to pay some $$ to upgrade.
MarkP24 likes this.

Last edited by bryan995; Nov 8, 2018 at 5:18 pm
bryan995 is offline  
Old Nov 8, 2018, 5:01 pm
  #748  
FlyerTalk Evangelist
 
Join Date: Jun 2007
Location: Toronto
Programs: UA 1K, AC MM E75, Marriott LT Ti, IHG Da Amb, Hyatt Glob
Posts: 15,471
Originally Posted by Martellus
Anyone know if extending the packages by a year is still an option, post-merger?
It's been reported here, that the mere fact of calling to have your OC cert updated to a NC cert will extend it by a year. ^

Edit: Oops, and I see skimthetrees has already made the same suggestion!
margarita girl is offline  
Old Nov 8, 2018, 5:22 pm
  #749  
 
Join Date: Sep 2004
Location: The World!!!
Programs: Some of them not all ...
Posts: 1,532
Originally Posted by bryan995
I have 7 nights at the Wailea Beach Resort - Marriott, Maui, via an old TP7 booked for Jan 19.
Currently have a Garden View, Guest room, 1 King or 2 Queen, Balcony, and would love something bigger.

Anyone had any luck with having them change to a better room? I have no status, but am willing to pay some $$ to upgrade.
Stayed there this past February and was upgraded to an ocean view while on a TP5 nights. Of course, it help that at that time I was Marriott Gold, but they did not offer breakfast. Now as a Platinum at New Marriott Elite tier system, they say they offer some pastry and coffee at Starbucks. Well, I rather get a good room after Christmas, than the breakfast they are offering. You might have luck paying for an upgrade (Up-sell).
carlitos is offline  
Old Nov 8, 2018, 9:01 pm
  #750  
kkl
 
Join Date: Feb 2010
Posts: 1,023
Originally Posted by Safti
I was able to upgrade two 5 night TP certificates from an OC 4 to a NC 5. Both upgrades cost me 45K points each.
Glad to know

Need to upgrade mine
kkl is offline  

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