Sep 4, 2018, 3:50 pm
Last edit by: Counsellor
LINK TO CHART
Legacy to New Travel Package Conversion (effective August 2018)
A Marriott supervisor can currently convert your legacy travel package into the new category mapping. If you hold a Category 6, 8, or Tier 1-3 legacy certificate, it's ideal to downgrade your certificate before converting so that points don't potentially get lost in the process.
When converting your legacy certificate to a new certificate your prior certificate is cancelled and your new certificate will (in most cases) have an expiration date that is 12 months from the date of issuance (today).
The codes for the New Category partial packages are:
5-night packages
NCx = new certificate category
QPxx = post-merger converted partial package
OCx = old certificate category
QLxx = post-merger converted partial package (only QL known so far is QL87 for NC7)
xx0T = initial package;
Pxx0 = partial package;
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MARRIOT UK: +44 20 7012 7312
For best practices on converting OC to NC, I’ve copied post # 1181 here. Thank you jameswes!
(Also, never use the word UPGRADE. You must say you want to CONVERT your certs.)
IMPORTANT! Possible Points Advance Implications of March 5 category changes: There’s a (potential) issue with the category changes and Points Advance reservations. Marriott included the following information when they emailed some of us about the upcoming changes: “Points Advance — Members who wish to book a points advance redemption under the current Marriott Rewards and SPG award chart are encouraged to order redemption certificates before March 5 to lock in the rate. On March 5, redemption bookings are subject to the new unified program award chart.” We’ve reached out to Marriott to confirm the practical implications of this verbiage, as it sounds like Points Advance reservations will revert to the new pricing if they don’t have certificates attached prior to March 5. To be on the safe side, if your hotel is increasing in category be sure your TP certificate is attached to the reservation before March 5.
Concerning use of TP for peak or off-peak, see post 2179:
Legacy to New Travel Package Conversion (effective August 2018)
A Marriott supervisor can currently convert your legacy travel package into the new category mapping. If you hold a Category 6, 8, or Tier 1-3 legacy certificate, it's ideal to downgrade your certificate before converting so that points don't potentially get lost in the process.
When converting your legacy certificate to a new certificate your prior certificate is cancelled and your new certificate will (in most cases) have an expiration date that is 12 months from the date of issuance (today).
The codes for the New Category partial packages are:
5-night packages
- OC5=530T/P530 is now NC4 QP53
- OC6=570T/P570 is now NC4 QP53
- OC7=610T/P610 is now NC5 QP61 (refund value: 45K)
- OC8=650T/P650 is now NC5 QP?? (Refund value: 75k)
- OC9=690T/P690 is now NC6 QP69
- NC4 QP83 = OC5 830T/P830 (refund value: 45K)
- NC4 QP87 = OC6 870T/P870 (refund value: 75K)
- NC5 QP91 = OC7 910T/P910 (refund value: 105K)
- NC5 QP95 = OC8 950T/P950 (refund value: 135K)
- NC6 QP99 = OC9 990T/P990 (refund value: 165K)
- NC6 QP99 = OC Tier 1-3 L830 (refund value: 195K)
- NC7 QL87 = OC Tier 4-5 L870 (refund value: 315K)
- NC5 QP88 = OC7 P880 (refund value: 135K)
- NC5 QP92 = OC8 P920 (refund value: 165K)
NCx = new certificate category
QPxx = post-merger converted partial package
OCx = old certificate category
QLxx = post-merger converted partial package (only QL known so far is QL87 for NC7)
xx0T = initial package;
Pxx0 = partial package;
************************************************** *******
MARRIOT UK: +44 20 7012 7312
For best practices on converting OC to NC, I’ve copied post # 1181 here. Thank you jameswes!
(Also, never use the word UPGRADE. You must say you want to CONVERT your certs.)
New data point for the new year.
I've read/followed the majority of this thread and now that I have a plan for how to use the travel certificates I made it happen
Last July, I purchased two OC1-5 travel packages. I have an upcoming trip that I wanted to use the certificates to book two rooms at an NC5 hotel.
1) Verified that I had an extra 120,000 MR points in my account (2x60,000 to upgrade from NC4 to NC5)
2) Call the UK Marriott # in the wiki (+44 20 7012 7312). In total, the call took about 25 minutes.
3) Explain that I have a booking I wanted to make, and I wanted to Cancel my two 830T certificates and convert them to two QP91 certificates. I did need to be clear with the rep that I was going to be using additional points from my account to upgrade the certificate.
Canceling two 830T (OC1-5) added 90,000 points (2x45000) to my account
Ordering two QP91 (NC5) subtracted 210,000 points (2x105K) from my account
4) The rep said that their "specialist" wasn't in the office, but she would leave detailed notes and have him do it the next day
5) True to form, the next day (today), I got an emails saying that my old certificates were canceled and new certificates were ordered.
Email clearly states that 830T certs were canceled
Second email clearly states that QP91 certs were ordered and 210K points were redeemed
Email (and account) state that the expiration is one year from today
As typical, App is up-to-date, website doesn't show the updated information yet.
I've read/followed the majority of this thread and now that I have a plan for how to use the travel certificates I made it happen
Last July, I purchased two OC1-5 travel packages. I have an upcoming trip that I wanted to use the certificates to book two rooms at an NC5 hotel.
1) Verified that I had an extra 120,000 MR points in my account (2x60,000 to upgrade from NC4 to NC5)
2) Call the UK Marriott # in the wiki (+44 20 7012 7312). In total, the call took about 25 minutes.
3) Explain that I have a booking I wanted to make, and I wanted to Cancel my two 830T certificates and convert them to two QP91 certificates. I did need to be clear with the rep that I was going to be using additional points from my account to upgrade the certificate.
Canceling two 830T (OC1-5) added 90,000 points (2x45000) to my account
Ordering two QP91 (NC5) subtracted 210,000 points (2x105K) from my account
4) The rep said that their "specialist" wasn't in the office, but she would leave detailed notes and have him do it the next day
5) True to form, the next day (today), I got an emails saying that my old certificates were canceled and new certificates were ordered.
Email clearly states that 830T certs were canceled
Second email clearly states that QP91 certs were ordered and 210K points were redeemed
Email (and account) state that the expiration is one year from today
As typical, App is up-to-date, website doesn't show the updated information yet.
Concerning use of TP for peak or off-peak, see post 2179:
The new award redemption chart will not impact Travel Packages. After these changes go into effect, you'll be able to book a hotel within the category assigned to your Travel Package, regardless of whether the dates at the hotel are in off-peak, standard or peak rates.
Travel Package General Discussion Thread
Sep 28, 2018, 11:50 pm
#496
Join Date: Oct 2016
Posts: 141
I called today and still got the same can't book SPG hotels with travel package certs but I didn't try to push it too much. It sounded like she was just reading of script and didn't know much.
Sep 29, 2018, 12:07 am
#497
Join Date: Jan 2006
Location: In the air
Programs: Occasional RTW club
Posts: 6,924
Either they have integrated them, or haven’t, and I’m going to go with “haven’t” since you yourself have been unable to apply a cert and there’s only a single data point so far.
Sep 29, 2018, 7:13 am
#498
Join Date: Oct 2016
Posts: 141
You can check it yourself in 30 seconds loading up the app.
Sep 29, 2018, 10:19 pm
#499
Join Date: Nov 2015
Programs: DL, Marriott & IHG Platty; HH Diamonte
Posts: 861
Sep 29, 2018, 10:39 pm
#500
Join Date: Mar 2015
Location: NYC/ EWR/ PHL
Programs: UA Platinum, Hilton Gold, Hyatt Discoverist, Marriott Gold, IHG Platinum
Posts: 2,210
Sep 29, 2018, 11:32 pm
#501
FlyerTalk Evangelist
Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: BA Silver, TK E+, AA PP, Hyatt Globalist, Marriott LT Plat, Hilton Diamond
Posts: 13,041
There are batches of hotels that have been integrated. Four Points in Barcelona for example. It appears entirely ad hoc to me.
Sep 29, 2018, 11:40 pm
#502
Join Date: Jan 2006
Location: In the air
Programs: Occasional RTW club
Posts: 6,924
That’s SO weird. Wonder if there’s any way to tell? The Iraph Sui in Okinawa seems not integrated. I wonder if Sheraton Dubrovnik or Méridien Split are ...
Sep 30, 2018, 2:44 am
#503
FlyerTalk Evangelist
Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: BA Silver, TK E+, AA PP, Hyatt Globalist, Marriott LT Plat, Hilton Diamond
Posts: 13,041
Someone in another thread suggested that Four Points hotels are the first to be integrated. Not sure how reliable that info is though.
Sep 30, 2018, 3:46 am
#504
FlyerTalk Evangelist
Join Date: Sep 2003
Programs: BA Silver, EY Gold, HH Diamond, IHG Plat
Posts: 12,210
When it comes to Marriott, the bloggers have been the most reliable. Imagine someone who doesn't check blogs or follows FT. He will get a shock when he sees his SPG points from Amex are still missing 3 months down the line and his Travel cert has been overhauled completely.
Sep 30, 2018, 8:02 am
#505
FlyerTalk Evangelist
Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: BA Silver, TK E+, AA PP, Hyatt Globalist, Marriott LT Plat, Hilton Diamond
Posts: 13,041
When it comes to Marriott, the bloggers have been the most reliable. Imagine someone who doesn't check blogs or follows FT. He will get a shock when he sees his SPG points from Amex are still missing 3 months down the line and his Travel cert has been overhauled completely.
But of course I still remember the debacle where multiple execs promised to multiple bloggers that SPG Gold would become Marriott Platinum post-merger. Little did we know that SPG75 or LTP wouldn't even map properly to Plat Premier!
Sep 30, 2018, 8:40 am
#506
Join Date: Jul 2015
Location: MIA
Posts: 498
Marriott finally confirmed what I said a week ago. Although not to me directly. Expect that all SPG will get integrated at the schedule I provided earlier.
https://thepointsguy.com/news/marrio...ehaving-badly/
However the ability for hotels to play games with inventory is on the way out. Hotels are transitioning to the Marriott revenue management system, and that will drive availability rather than property discretion. And all legacy Starwood properties should be on this system by December 11.
Sep 30, 2018, 9:44 am
#507
Join Date: Jan 2006
Location: In the air
Programs: Occasional RTW club
Posts: 6,924
When it comes to Marriott, the bloggers have been the most reliable. Imagine someone who doesn't check blogs or follows FT. He will get a shock when he sees his SPG points from Amex are still missing 3 months down the line and his Travel cert has been overhauled completely.
Seriously, bloggers are absolutely awful with very few exceptions.
Sep 30, 2018, 9:55 am
#508
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 32,026
Oct 1, 2018, 8:49 pm
#509
Join Date: Nov 2006
Programs: AA MM PP, MR LT Plat, Globalist
Posts: 1,000
Best course of action if no need to use cert
To confirm, any old cert will need to get converted to a new cert. Doing so will extend the expiry to 1 year from conversion.
Does Marriott auto convert the certs from old to new codes, or only if you call in?
I'd rather they not auto-convert, so I can call in and extend right before my old cert is set to expire.
Does Marriott auto convert the certs from old to new codes, or only if you call in?
I'd rather they not auto-convert, so I can call in and extend right before my old cert is set to expire.
Oct 1, 2018, 8:54 pm
#510
Join Date: Nov 2009
Posts: 432
To confirm, any old cert will need to get converted to a new cert. Doing so will extend the expiry to 1 year from conversion.
Does Marriott auto convert the certs from old to new codes, or only if you call in?
I'd rather they not auto-convert, so I can call in and extend right before my old cert is set to expire.
Does Marriott auto convert the certs from old to new codes, or only if you call in?
I'd rather they not auto-convert, so I can call in and extend right before my old cert is set to expire.