Go Back  FlyerTalk Forums > Miles&Points > Hotels and Places to Stay > Marriott | Marriott Bonvoy
Reload this Page >

Travel Package General Discussion Thread

Travel Package General Discussion Thread

    Hide Wikipost
Old Jul 17, 19, 8:35 pm   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: silverforumsurf
Wiki Link
LINK TO CHART


Legacy to New Travel Package Conversion (effective August 2018)
A Marriott supervisor can currently convert your legacy travel package into the new category mapping. If you hold a Category 6, 8, or Tier 1-3 legacy certificate, it's ideal to downgrade your certificate before converting so that points don't potentially get lost in the process.

When converting your legacy certificate to a new certificate your prior certificate is cancelled and your new certificate will (in most cases) have an expiration date that is 12 months from the date of issuance (today).

The codes for the New Category partial packages are:
5-night packages
  • OC5=530T/P530 is now NC4 QP53
  • OC6=570T/P570 is now NC4 QP53
  • OC7=610T/P610 is now NC5 QP61 (refund value: 45K)
  • OC8=650T/P650 is now NC5 QP?? (Refund value: 75k)
  • OC9=690T/P690 is now NC6 QP69
7-night packages
  • NC4 QP83 = OC5 830T/P830 (refund value: 45K)
  • NC4 QP87 = OC6 870T/P870 (refund value: 75K)
  • NC5 QP91 = OC7 910T/P910 (refund value: 105K)
  • NC5 QP95 = OC8 950T/P950 (refund value: 135K)
  • NC6 QP99 = OC9 990T/P990 (refund value: 165K)
  • NC6 QP99 = OC Tier 1-3 L830 (refund value: 195K)
  • NC7 QL87 = OC Tier 4-5 L870 (refund value: 315K)
Other 7-night packages
  • NC5 QP88 = OC7 P880 (refund value: 135K)
  • NC5 QP92 = OC8 P920 (refund value: 165K)
legend:
NCx = new certificate category
QPxx = post-merger converted partial package
OCx = old certificate category
QLxx = post-merger converted partial package (only QL known so far is QL87 for NC7)
xx0T = initial package;
Pxx0 = partial package;

************************************************** *******

MARRIOT UK: +44 20 7012 7312

For best practices on converting OC to NC, I’ve copied post # 1181 here. Thank you jameswes!


(Also, never use the word UPGRADE. You must say you want to CONVERT your certs.)

New data point for the new year.

I've read/followed the majority of this thread and now that I have a plan for how to use the travel certificates I made it happen

Last July, I purchased two OC1-5 travel packages. I have an upcoming trip that I wanted to use the certificates to book two rooms at an NC5 hotel.

1) Verified that I had an extra 120,000 MR points in my account (2x60,000 to upgrade from NC4 to NC5)
2) Call the UK Marriott # in the wiki (+44 20 7012 7312). In total, the call took about 25 minutes.
3) Explain that I have a booking I wanted to make, and I wanted to Cancel my two 830T certificates and convert them to two QP91 certificates. I did need to be clear with the rep that I was going to be using additional points from my account to upgrade the certificate.
Canceling two 830T (OC1-5) added 90,000 points (2x45000) to my account
Ordering two QP91 (NC5) subtracted 210,000 points (2x105K) from my account
4) The rep said that their "specialist" wasn't in the office, but she would leave detailed notes and have him do it the next day
5) True to form, the next day (today), I got an emails saying that my old certificates were canceled and new certificates were ordered.
Email clearly states that 830T certs were canceled
Second email clearly states that QP91 certs were ordered and 210K points were redeemed
Email (and account) state that the expiration is one year from today
As typical, App is up-to-date, website doesn't show the updated information yet.
IMPORTANT! Possible Points Advance Implications of March 5 category changes: There’s a (potential) issue with the category changes and Points Advance reservations. Marriott included the following information when they emailed some of us about the upcoming changes: “Points Advance — Members who wish to book a points advance redemption under the current Marriott Rewards and SPG award chart are encouraged to order redemption certificates before March 5 to lock in the rate. On March 5, redemption bookings are subject to the new unified program award chart.” We’ve reached out to Marriott to confirm the practical implications of this verbiage, as it sounds like Points Advance reservations will revert to the new pricing if they don’t have certificates attached prior to March 5. To be on the safe side, if your hotel is increasing in category be sure your TP certificate is attached to the reservation before March 5.
Print Wikipost

Reply

Old Feb 17, 19, 11:53 am
  #1396  
 
Join Date: Aug 2012
Location: SFO
Posts: 551
On the phone with UK Rep, have old cat 1-5, asked to convert to NC5, she quoted me 65k points to convert to NC5. Is that the appropriate value? Per Wiki I thought it was 45k?
beagleflyer1977 is offline  
Reply With Quote
Old Feb 17, 19, 12:01 pm
  #1397  
 
Join Date: Mar 2011
Posts: 59
Originally Posted by beagleflyer1977 View Post
On the phone with UK Rep, have old cat 1-5, asked to convert to NC5, she quoted me 65k points to convert to NC5. Is that the appropriate value? Per Wiki I thought it was 45k?
A 7-night OC5 to NC5 should be 60K points. Not 45K or 65K. At least they are close and willing to do it. But I would look carefully at the wiki and make sure they are actually ordering the right cert. Go over the codes with them. If they sound like they might muck it up, it’s better to HUCA than make a mess of your account. I had to spend a ton of time to get one of my certs back after it was cancelled by a bad CS rep.
patiolanterns is offline  
Reply With Quote
Old Feb 17, 19, 2:34 pm
  #1398  
FlyerTalk Evangelist
 
Join Date: Jul 2003
Location: Florida
Posts: 27,074
Originally Posted by beagleflyer1977 View Post
On the phone with UK Rep, have old cat 1-5, asked to convert to NC5, she quoted me 65k points to convert to NC5. Is that the appropriate value? Per Wiki I thought it was 45k?
Please read the wiki which as the value of each level and how much additional you would need to upgrade. In your case it is 60K.
45K is the RESIDUAL value of your OC5 when you cancel the cert.

When you want an NC5, it would cost you 60K EXTRA to come up with the 105K residual value of the OC7 that maps to NC5.

Use the codes to lead the agent.
patiolanterns and RedSun like this.
Happy is offline  
Reply With Quote
Old Feb 17, 19, 10:16 pm
  #1399  
 
Join Date: Feb 2019
Posts: 2
Originally Posted by tth6133 View Post
What additional number of points did you have to pay, if any?
60K. The activity shows -105K for the new partial package and then a +45K from cancelling the old partial package
ezlurkr is offline  
Reply With Quote
Old Feb 18, 19, 9:49 am
  #1400  
 
Join Date: Jul 2014
Location: JRF
Programs: Marriott Titanium, United Silver, National Executive
Posts: 1,105
If I'm reading this right, it seems that any OC to NC conversion will auto-refund the 30k difference for OC6, OC8, and OC Tier 1-3 holders, but is there any successful reports of going from OC Tier 1-3 to NC 7?

Originally had 2 OC Tier 4-5s, attached one and downgraded the other to an OC Tier 1-3 before August last year. Now want to pay the 120k difference for NC7, but am wary of turning Amex MR into Marriott points unless conversion can actually be done...
msp3 is offline  
Reply With Quote
Old Feb 18, 19, 10:14 am
  #1401  
 
Join Date: Mar 2014
Posts: 382
Originally Posted by msp3 View Post
If I'm reading this right, it seems that any OC to NC conversion will auto-refund the 30k difference for OC6, OC8, and OC Tier 1-3 holders, but is there any successful reports of going from OC Tier 1-3 to NC 7?

Originally had 2 OC Tier 4-5s, attached one and downgraded the other to an OC Tier 1-3 before August last year. Now want to pay the 120k difference for NC7, but am wary of turning Amex MR into Marriott points unless conversion can actually be done...
With the current state of affairs, anything is possible but nothing is guaranteed.
Quimby4 likes this.
tth6133 is offline  
Reply With Quote
Old Feb 18, 19, 10:23 am
  #1402  
 
Join Date: Jan 2013
Posts: 175
Originally Posted by msp3 View Post
If I'm reading this right, it seems that any OC to NC conversion will auto-refund the 30k difference for OC6, OC8, and OC Tier 1-3 holders, but is there any successful reports of going from OC Tier 1-3 to NC 7?

Originally had 2 OC Tier 4-5s, attached one and downgraded the other to an OC Tier 1-3 before August last year. Now want to pay the 120k difference for NC7, but am wary of turning Amex MR into Marriott points unless conversion can actually be done...
Call them and ask, if the only objection is that you don't have the required points then you have some confidence, if they refuse to even entertain the concept then your stuck.
I'm about to give it a go myself this week so if you have the option to wait for some feedback I should have something to share, for me it's OC7 to NC7 that I'm going to attempt.
mrjaggers likes this.
wonderman is offline  
Reply With Quote
Old Feb 18, 19, 10:30 am
  #1403  
 
Join Date: Jul 2014
Location: JRF
Programs: Marriott Titanium, United Silver, National Executive
Posts: 1,105
A few days ago when I asked, was told no "upgrades" allowed, but can certainly get 30k back as a OC Tier 1-3 holder when moving to NC6. Have not HUCA but noticed in the Wiki the term to use should be "convert", will try again soon
msp3 is offline  
Reply With Quote
Old Feb 18, 19, 10:41 am
  #1404  
 
Join Date: Jan 2010
Programs: UA, AS
Posts: 1,189
Originally Posted by wonderman View Post
Call them and ask, if the only objection is that you don't have the required points then you have some confidence, if they refuse to even entertain the concept then your stuck.
I'm about to give it a go myself this week so if you have the option to wait for some feedback I should have something to share, for me it's OC7 to NC7 that I'm going to attempt.
And do not let the excuse you do not have enough points stop you. You can order TP certs without having all the points needed and your points balance will go negative. You may never find another agent willing to entertain the idea of an NC7 conversion so if you find one go ahead and do it even without enough points and your balance will go negative but the order will go through. This happened to me going from an OC8 when the agent mistakenly ordered me an NC6 and my balance went to -30k points. I do not know if there is a limit on how much you can go negative but the system used to allow it. Works like a points advance.

One thing I would ask if you are successful in doing this: do not have buyer's remorse later and call to get it refunded because you decide it costs too many points. If they start looking in to how it happened they may institute some new measures to prevent it.
Happy, wonderman, msp3 and 2 others like this.
skimthetrees is offline  
Reply With Quote
Old Feb 18, 19, 11:42 am
  #1405  
 
Join Date: Nov 2011
Posts: 5,915
Originally Posted by skimthetrees View Post
Which part of the wiki says you do not need to convert to get the 30k refund because I do not see that in the wiki and in general it is not true. You must convert to an NC to get the 30k refund. You cancel the OC8 and get a 135k refund, then you order a QP91/NC5 for 105k which leaves you with 30k left over. The only legitimate way to get the points to refund is to cancel the OC cert.

ETA: IF you have an OC cert attached to a reservation at a hotel that has gone up in category you should not detach and convert the cert or you most likely will need to upgrade to the higher new category to reattach. In this case I would ask the rep to gift 30k points to compensate. I am not sure it that would work but it is worth a try.
If you hold a Category 6, 8, or Tier 1-3 legacy certificate, it's ideal to downgrade your certificate before converting so that points don't potentially get lost in the process.
that's what the wiki says - it's not clear you can only get the refund at the same time you convert OC to NC. What i was hoping is was to move the OC8 to an OC7 cert for the 30k refund first, and then convert to a NC5 later.
yerffej201 is offline  
Reply With Quote
Old Feb 18, 19, 12:13 pm
  #1406  
 
Join Date: Nov 2014
Location: New York
Programs: MB-LTT , HH-Diam., HGP-Expl., Accor-Plat., Former FPC-Plat.
Posts: 594
Originally Posted by skimthetrees View Post
And do not let the excuse you do not have enough points stop you. You can order TP certs without having all the points needed and your points balance will go negative. You may never find another agent willing to entertain the idea of an NC7 conversion so if you find one go ahead and do it even without enough points and your balance will go negative but the order will go through. This happened to me going from an OC8 when the agent mistakenly ordered me an NC6 and my balance went to -30k points. I do not know if there is a limit on how much you can go negative but the system used to allow it. Works like a points advance.

One thing I would ask if you are successful in doing this: do not have buyer's remorse later and call to get it refunded because you decide it costs too many points. If they start looking in to how it happened they may institute some new measures to prevent it.
Although the details are different, I had the same result. I wanted to convert an OC8 to a NC6, but wouldn't have the required points until a CC bonus posted. I found an agent who said it was possible after the points posted. She was nice enough to try the trade which left me with a NC6 and a points deficit. Since up-conversions are never guaranteed, I might had lost out if I waited for the points to hit my account.
rny321 is offline  
Reply With Quote
Old Feb 18, 19, 5:43 pm
  #1407  
FlyerTalk Evangelist
 
Join Date: Jul 2003
Location: Florida
Posts: 27,074
Originally Posted by yerffej201 View Post
that's what the wiki says - it's not clear you can only get the refund at the same time you convert OC to NC. What i was hoping is was to move the OC8 to an OC7 cert for the 30k refund first, and then convert to a NC5 later.
It is very clear - because OC table no longer exists.

You cannot move OC8 to OC7, or put it this way, the table for OC is deactivated in the system therefore you could not do this. The only way is to convert to NC and get the refund in the process.

Besides, what exactly you try to accomplish by this maneuver?
Happy is offline  
Reply With Quote
Old Feb 18, 19, 9:27 pm
  #1408  
 
Join Date: Nov 2011
Posts: 5,915
Originally Posted by Happy View Post
It is very clear - because OC table no longer exists.

You cannot move OC8 to OC7, or put it this way, the table for OC is deactivated in the system therefore you could not do this. The only way is to convert to NC and get the refund in the process.

Besides, what exactly you try to accomplish by this maneuver?
My OC8 cert is currently attached right now so I would like to get the refund and then convert if I don't end up using my original reservation. But it's fine if I can't do that.
yerffej201 is offline  
Reply With Quote
Old Feb 18, 19, 9:30 pm
  #1409  
FlyerTalk Evangelist
 
Join Date: Jul 2003
Location: Florida
Posts: 27,074
Originally Posted by yerffej201 View Post
My OC8 cert is currently attached right now so I would like to get the refund and then convert if I don't end up using my original reservation. But it's fine if I can't do that.
Read back a few pages, it is just recently reported that when you detach the OC from the existing reservation, the OC returned to your account without ANY change, i.e. same category (the code stays the same) and same original expiration date.
Then you can decide when to convert it to NC, when the refund would / should automatically return to your account.

Just make sure you detach the cert first, before cancellation your reservation - if you still want to keep the cert.
Happy is offline  
Reply With Quote
Old Feb 19, 19, 8:27 am
  #1410  
 
Join Date: Mar 2012
Posts: 2,544
I just spent the past hour reading recent posts on this thread.
Thank you all for sharing your experience, as someone who wants to do an OC to NC conversion (with a cat upgrade), I found the information here very valuable.

One thing I'm still a little confused about is this: once you receive a NC from an OC (equivalent cat conversion without any upgrades), can't you just pay additional points to upgrade the NC you received to a higher cat NC, where the points required would follow the new Travel Package table on https://www.marriott.com/loyalty/red...el/packages.mi ?

I'm not sure why everyone who wants to do an "upgrade conversion" is trying to do the upgrade when the OC gets converted to the NC.
Wouldn't it be easier to simply get a NC that is equivalent to the OC first, and then call again to upgrade the NC you have to a higher category NC by paying the difference in points required?
agjil is offline  
Reply With Quote

Thread Tools
Search this Thread