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Travel Package General Discussion Thread

Travel Package General Discussion Thread

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Old May 27, 19, 6:04 am   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: silverforumsurf
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Legacy to New Travel Package Conversion (effective August 2018)
A Marriott supervisor can currently convert your legacy travel package into the new category mapping. If you hold a Category 6, 8, or Tier 1-3 legacy certificate, it's ideal to downgrade your certificate before converting so that points don't potentially get lost in the process.

When converting your legacy certificate to a new certificate your prior certificate is cancelled and your new certificate will (in most cases) have an expiration date that is 12 months from the date of issuance (today).

The codes for the New Category partial packages are:
5-night packages
  • OC5=530T/P530 is now NC4 QP53
  • OC6=570T/P570 is now NC4 QP53
  • OC7=610T/P610 is now NC5 QP61 (refund value: 45K)
  • OC8=650T/P650 is now NC5 QP?? (Refund value: 75k)
  • OC9=690T/P690 is now NC6 QP69
7-night packages
  • NC4 QP83 = OC5 830T/P830 (refund value: 45K)
  • NC4 QP87 = OC6 870T/P870 (refund value: 75K)
  • NC5 QP91 = OC7 910T/P910 (refund value: 105K)
  • NC5 QP95 = OC8 950T/P950 (refund value: 135K)
  • NC6 QP99 = OC9 990T/P990 (refund value: 165K)
  • NC6 QP99 = OC Tier 1-3 L830 (refund value: 195K)
  • NC7 QL87 = OC Tier 4-5 L870 (refund value: 315K)
Other 7-night packages
  • NC5 QP88 = OC7 P880 (refund value: 135K)
  • NC5 QP92 = OC8 P920 (refund value: 165K)
legend:
NCx = new certificate category
QPxx = post-merger converted partial package
OCx = old certificate category
QLxx = post-merger converted partial package (only QL known so far is QL87 for NC7)
xx0T = initial package;
Pxx0 = partial package;

************************************************** *******

MARRIOT UK: +44 20 7012 7312

For best practices on converting OC to NC, I’ve copied post # 1181 here. Thank you jameswes!


(Also, never use the word UPGRADE. You must say you want to CONVERT your certs.)

New data point for the new year.

I've read/followed the majority of this thread and now that I have a plan for how to use the travel certificates I made it happen

Last July, I purchased two OC1-5 travel packages. I have an upcoming trip that I wanted to use the certificates to book two rooms at an NC5 hotel.

1) Verified that I had an extra 120,000 MR points in my account (2x60,000 to upgrade from NC4 to NC5)
2) Call the UK Marriott # in the wiki (+44 20 7012 7312). In total, the call took about 25 minutes.
3) Explain that I have a booking I wanted to make, and I wanted to Cancel my two 830T certificates and convert them to two QP91 certificates. I did need to be clear with the rep that I was going to be using additional points from my account to upgrade the certificate.
Canceling two 830T (OC1-5) added 90,000 points (2x45000) to my account
Ordering two QP91 (NC5) subtracted 210,000 points (2x105K) from my account
4) The rep said that their "specialist" wasn't in the office, but she would leave detailed notes and have him do it the next day
5) True to form, the next day (today), I got an emails saying that my old certificates were canceled and new certificates were ordered.
Email clearly states that 830T certs were canceled
Second email clearly states that QP91 certs were ordered and 210K points were redeemed
Email (and account) state that the expiration is one year from today
As typical, App is up-to-date, website doesn't show the updated information yet.
IMPORTANT! Possible Points Advance Implications of March 5 category changes: There’s a (potential) issue with the category changes and Points Advance reservations. Marriott included the following information when they emailed some of us about the upcoming changes: “Points Advance — Members who wish to book a points advance redemption under the current Marriott Rewards and SPG award chart are encouraged to order redemption certificates before March 5 to lock in the rate. On March 5, redemption bookings are subject to the new unified program award chart.” We’ve reached out to Marriott to confirm the practical implications of this verbiage, as it sounds like Points Advance reservations will revert to the new pricing if they don’t have certificates attached prior to March 5. To be on the safe side, if your hotel is increasing in category be sure your TP certificate is attached to the reservation before March 5.
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Old Feb 11, 19, 3:03 pm
  #1351  
 
Join Date: Jan 2017
Location: EWR/PHL/BWI
Posts: 1,943
Originally Posted by potm View Post
You get a refresh of the expiry date when you convert to a NC. Holding it as the OC until you need to convert allows you to maximise expiry time.
I'm not sure if you can get the TP OC detached. For the OC attached, it should be converted whenever it is detached. The system just has no place to keep the OC.

This is what I learnt from all the reading.
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Old Feb 11, 19, 3:39 pm
  #1352  
 
Join Date: Dec 2000
Location: bay area, ca
Programs: UA plat, spg plat, aa plat, marriott plat
Posts: 3,110
Originally Posted by RedSun View Post
I'm not sure if you can get the TP OC detached. For the OC attached, it should be converted whenever it is detached. The system just has no place to keep the OC.

This is what I learnt from all the reading.
Not quite - I detached a cert when cancelling a reservation and it shows up in my account as OC
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Old Feb 11, 19, 5:46 pm
  #1353  
 
Join Date: Feb 2019
Posts: 1
Any ideas on the upgrade cost for 5-night packages? Looking to go from OC5 to NC6.
I believe OC5 refund is 10k, so an upgrade to NC5 would be 35k?
Haven't found the numbers for NC6, can anybody lend a hand?


Data point for QP53
Description: PARTIAL PACKAGE - 5 NIGHTS CATEGORY 1-4
Reward code: QP53
Valid through: Tuesday, February 11, 2020
Total points redeemed: 10,000
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Old Feb 11, 19, 7:05 pm
  #1354  
 
Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: BA Gold, TK E+, IB+, VS FC, Hyatt Globalist, MR Plat Prem, IHG Plat, Hilton Gold
Posts: 6,611
Originally Posted by Happy View Post
This.

There is a reason why it is in the Wiki. It it has proven working better, why reinvent the wheel?
Yeah... but the wiki seemed more about guiding an agent to an upgrade they aren't really supposed to allow.

Originally Posted by CosmicGirl View Post
With the upcoming category changes just announced could someone please refresh my memory: if you do a points advance booking before a hotel goes up from NC4 to NC5 can you then still attach an NC4 certificate to that reservation after the category change on March 5th? In theory the certificate should still cover the 150k points but I have a feeling they'll spin it the other way.
I would appreciate your help as every single property I'm considering for my OC1-5 is going up to NC5.
You definitely must attach the certificate before 5 March... Marriott is not holding pricing on "points advance" reservations.
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Old Feb 11, 19, 7:06 pm
  #1355  
 
Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: BA Gold, TK E+, IB+, VS FC, Hyatt Globalist, MR Plat Prem, IHG Plat, Hilton Gold
Posts: 6,611
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Old Feb 11, 19, 7:27 pm
  #1356  
 
Join Date: Jan 2017
Location: EWR/PHL/BWI
Posts: 1,943
Originally Posted by estnet View Post
Not quite - I detached a cert when cancelling a reservation and it shows up in my account as OC
When I changed my reservation, I converted the OC to NC to my benefits. When I detached it, I kept the benefits. I'd be worse of keeping the original OC. We'll just have to balance out the cost benefits....
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Old Feb 11, 19, 7:39 pm
  #1357  
 
Join Date: Dec 2000
Location: bay area, ca
Programs: UA plat, spg plat, aa plat, marriott plat
Posts: 3,110
Originally Posted by RedSun View Post
When I changed my reservation, I converted the OC to NC to my benefits. When I detached it, I kept the benefits. I'd be worse of keeping the original OC. We'll just have to balance out the cost benefits....
?????? How is this to your benefit? I'm simply delaying to have a later expiration date
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Old Feb 11, 19, 7:55 pm
  #1358  
 
Join Date: Jul 2009
Location: World
Posts: 1,338
-----

Last edited by mster; Apr 25, 19 at 8:32 am
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Old Feb 11, 19, 8:29 pm
  #1359  
 
Join Date: Jan 2017
Location: EWR/PHL/BWI
Posts: 1,943
Originally Posted by estnet View Post
?????? How is this to your benefit? I'm simply delaying to have a later expiration date
There are many variables with the TP partial packages....
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Old Feb 11, 19, 8:37 pm
  #1360  
 
Join Date: Dec 2000
Location: bay area, ca
Programs: UA plat, spg plat, aa plat, marriott plat
Posts: 3,110
Originally Posted by RedSun View Post
There are many variables with the TP partial packages....
So you don't want to answer the question??
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Last edited by estnet; Feb 11, 19 at 10:56 pm
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Old Feb 11, 19, 9:45 pm
  #1361  
 
Join Date: Nov 2007
Posts: 91
Originally Posted by mster View Post
Just detached an OC5 - it showed up in my account almost immediately after it was detached. Then I cancelled the reservation it was originally attached to
Are you going to convert it anytime soon? Just curious.
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Old Feb 12, 19, 7:08 am
  #1362  
 
Join Date: Mar 2017
Location: British Columbia
Programs: AA, AS Gold 75K, BA, QF, SQ, Marriott Platinum Premiere
Posts: 2,267
Originally Posted by RedSun View Post
When I changed my reservation, I converted the OC to NC to my benefits. When I detached it, I kept the benefits. I'd be worse of keeping the original OC. We'll just have to balance out the cost benefits....
I had an OC8 that I attached to a property in Sydney AU prior to 8/18. Plans changed and I only needed 2 nights at the property. They were not accepting points for the nights I needed and starting rates were AUD $592 per night.

I called MR and advised that my plans had changed, that I wanted to detach my TP and I needed to change my reservation from seven nights to two nights using a FN & 35K for them.

As per instructions, the agent carried them out and detached my OC8 which remains is in my account, the seven night reservation is now a 2 night reservation and the FN certificate & 35K points were taken to pay for them. The total time of the call from dialing to completion was 4 minutes, 44 seconds.

There was no mention of a requirement to convert when detached. I will wait to convert until I decide where I want to stay for 7 nights.

James
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Old Feb 12, 19, 7:12 am
  #1363  
 
Join Date: Mar 2017
Location: British Columbia
Programs: AA, AS Gold 75K, BA, QF, SQ, Marriott Platinum Premiere
Posts: 2,267
Originally Posted by estnet View Post
?????? How is this to your benefit? I'm simply delaying to have a later expiration date
I can see a benefit if you are wanting to attach to a reservation that is going up a category on March 5th.

James
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Old Feb 12, 19, 10:21 am
  #1364  
 
Join Date: Nov 2007
Posts: 91
Just a data point. Called UK office and got lucky that I have connected to a rep knew exactly what I am talking about. I have got it converted in less than 5 mins. Thanks all!
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Old Feb 12, 19, 10:23 am
  #1365  
 
Join Date: Nov 2009
Posts: 375
Originally Posted by pat_pat_tong View Post
Just a data point. Called UK office and got lucky that I have connected to a rep knew exactly what I am talking about. I have got it converted in less than 5 mins. Thanks all!
What did you convert from and to?
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