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Old Sep 4, 2018, 3:50 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Counsellor
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Legacy to New Travel Package Conversion (effective August 2018)
A Marriott supervisor can currently convert your legacy travel package into the new category mapping. If you hold a Category 6, 8, or Tier 1-3 legacy certificate, it's ideal to downgrade your certificate before converting so that points don't potentially get lost in the process.

When converting your legacy certificate to a new certificate your prior certificate is cancelled and your new certificate will (in most cases) have an expiration date that is 12 months from the date of issuance (today).

The codes for the New Category partial packages are:
5-night packages
  • OC5=530T/P530 is now NC4 QP53
  • OC6=570T/P570 is now NC4 QP53
  • OC7=610T/P610 is now NC5 QP61 (refund value: 45K)
  • OC8=650T/P650 is now NC5 QP?? (Refund value: 75k)
  • OC9=690T/P690 is now NC6 QP69
7-night packages
  • NC4 QP83 = OC5 830T/P830 (refund value: 45K)
  • NC4 QP87 = OC6 870T/P870 (refund value: 75K)
  • NC5 QP91 = OC7 910T/P910 (refund value: 105K)
  • NC5 QP95 = OC8 950T/P950 (refund value: 135K)
  • NC6 QP99 = OC9 990T/P990 (refund value: 165K)
  • NC6 QP99 = OC Tier 1-3 L830 (refund value: 195K)
  • NC7 QL87 = OC Tier 4-5 L870 (refund value: 315K)
Other 7-night packages
  • NC5 QP88 = OC7 P880 (refund value: 135K)
  • NC5 QP92 = OC8 P920 (refund value: 165K)
legend:
NCx = new certificate category
QPxx = post-merger converted partial package
OCx = old certificate category
QLxx = post-merger converted partial package (only QL known so far is QL87 for NC7)
xx0T = initial package;
Pxx0 = partial package;

************************************************** *******

MARRIOT UK: +44 20 7012 7312

For best practices on converting OC to NC, I’ve copied post # 1181 here. Thank you jameswes!


(Also, never use the word UPGRADE. You must say you want to CONVERT your certs.)

New data point for the new year.

I've read/followed the majority of this thread and now that I have a plan for how to use the travel certificates I made it happen

Last July, I purchased two OC1-5 travel packages. I have an upcoming trip that I wanted to use the certificates to book two rooms at an NC5 hotel.

1) Verified that I had an extra 120,000 MR points in my account (2x60,000 to upgrade from NC4 to NC5)
2) Call the UK Marriott # in the wiki (+44 20 7012 7312). In total, the call took about 25 minutes.
3) Explain that I have a booking I wanted to make, and I wanted to Cancel my two 830T certificates and convert them to two QP91 certificates. I did need to be clear with the rep that I was going to be using additional points from my account to upgrade the certificate.
Canceling two 830T (OC1-5) added 90,000 points (2x45000) to my account
Ordering two QP91 (NC5) subtracted 210,000 points (2x105K) from my account
4) The rep said that their "specialist" wasn't in the office, but she would leave detailed notes and have him do it the next day
5) True to form, the next day (today), I got an emails saying that my old certificates were canceled and new certificates were ordered.
Email clearly states that 830T certs were canceled
Second email clearly states that QP91 certs were ordered and 210K points were redeemed
Email (and account) state that the expiration is one year from today
As typical, App is up-to-date, website doesn't show the updated information yet.
IMPORTANT! Possible Points Advance Implications of March 5 category changes: There’s a (potential) issue with the category changes and Points Advance reservations. Marriott included the following information when they emailed some of us about the upcoming changes: “Points Advance — Members who wish to book a points advance redemption under the current Marriott Rewards and SPG award chart are encouraged to order redemption certificates before March 5 to lock in the rate. On March 5, redemption bookings are subject to the new unified program award chart.” We’ve reached out to Marriott to confirm the practical implications of this verbiage, as it sounds like Points Advance reservations will revert to the new pricing if they don’t have certificates attached prior to March 5. To be on the safe side, if your hotel is increasing in category be sure your TP certificate is attached to the reservation before March 5.

Concerning use of TP for peak or off-peak, see post 2179:

Originally Posted by Marriott Bonvoy Lurker
The new award redemption chart will not impact Travel Packages. After these changes go into effect, you'll be able to book a hotel within the category assigned to your Travel Package, regardless of whether the dates at the hotel are in off-peak, standard or peak rates.
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Travel Package General Discussion Thread

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Old Jan 6, 2019, 6:20 pm
  #1141  
 
Join Date: Dec 2017
Location: SFO/YYZ
Programs: AC 25K, AS MVP Gold, BA Bronze, UA Silver, Marriott Titanium, Hilton Diamond, Hyatt Globalist
Posts: 2,466
Originally Posted by agrippa04
I have a OC8 that was booked in what is now a Cat 6 property. I need to change the date. Will I be allowed to do this without being forced to upgrade?
Nope.
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Old Jan 7, 2019, 6:21 am
  #1142  
 
Join Date: Feb 2008
Location: Kobe, Japan
Programs: Bonvoy Platinum, IHG Diamond, Hyatt Discoverist
Posts: 1,531
Originally Posted by skimthetrees
I just tried searching those dates and see most properties have availability for points (looking for a room with 2 adults). A couple that do not are mostly Cat 5 properties. Which 6 properties were you wanting to stay in that did not have availability?
it may be that since I was looking for 4 adults (2 teens, 2 adults) I got limited results. It seems some places allow 4 to a room, some don’t.
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Old Jan 7, 2019, 9:11 am
  #1143  
 
Join Date: Jan 2010
Programs: UA, AS
Posts: 2,393
Originally Posted by JapanFlyerT

it may be that since I was looking for 4 adults (2 teens, 2 adults) I got limited results. It seems some places allow 4 to a room, some don’t.
That is likely why. A couple of properties limit two to a room. A couple of more limit 3 to a room, some with surcharge. The effect being you will see much less availability in Bali when searching 4 to a room.
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Old Jan 7, 2019, 12:42 pm
  #1144  
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Join Date: Jan 2017
Location: EWR/PHL/BWI
Posts: 4,412
Based on my experience with this Marriott TP, I got the best values with the TPs attached to the best properties. The TPs get the lowest value being un-attached.

For the lucky ones, you can even harvest points from this conversion and not losing any value at all.
RedSun is offline  
Old Jan 7, 2019, 1:40 pm
  #1145  
 
Join Date: Jan 2012
Posts: 68
This is so frustrating. I have an OC5 7 night cert. expiring in March. I'm trying to come up with what is best. How are you all using these?? What is the best redemption? I know that is a lower category...now a 4, correct?
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Old Jan 7, 2019, 3:23 pm
  #1146  
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Originally Posted by iamamy
This is so frustrating. I have an OC5 7 night cert. expiring in March. I'm trying to come up with what is best. How are you all using these?? What is the best redemption? I know that is a lower category...now a 4, correct?
There are plenty nice properties overseas. Forget about large metro centers like NYC or Chicago.

Go to China or Vietnam and have a nice vacation there.
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Old Jan 7, 2019, 4:53 pm
  #1147  
 
Join Date: Jul 2015
Location: LGB
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Posts: 241
Originally Posted by iamamy
This is so frustrating. I have an OC5 7 night cert. expiring in March. I'm trying to come up with what is best. How are you all using these?? What is the best redemption? I know that is a lower category...now a 4, correct?
With limited exceptions, the list of OC5 and the list of NC4 properties are quite similar. A lot of CYs and FIs, particularly in mid-size to large cities in the US. There are some decent properties (Autograph Collections) in lower cost countries, but nothing that will probably blow you away.

My plan is to find an agent willing enough to let me convert OC5 to NC5 (with a small "upgrade" cost in points). There are some much more appealing properties that are NC5s.
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Old Jan 7, 2019, 5:30 pm
  #1148  
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Join Date: Jun 2007
Location: Toronto
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Posts: 15,521
Originally Posted by iamamy
This is so frustrating. I have an OC5 7 night cert. expiring in March. I'm trying to come up with what is best. How are you all using these?? What is the best redemption? I know that is a lower category...now a 4, correct?
Your OC5 cert could be redeemed at properties that cost 25K pts/night. Your NC4 cert can be redeemed at properties that cost 25K pts/night. Nothing has changed except the category number. Yes, there was some slight tweaking of categories on Aug 18, but those were all announced in April so you had time to book any properties that were going up in price, or wait to book properties that were going down in price.

So most properties that you had in mind when you purchased the Travel Package should still be bookable with your cert. As mentioned here, there are some great redemption opportunities in Asia. Good luck!

Oh, and when you call in to get your cert reissued from OC5 to NC4, it should automatically be extended for a year.
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Old Jan 7, 2019, 10:38 pm
  #1149  
 
Join Date: Nov 2009
Location: SFO, TPE, HNL
Programs: UA GS 4MM, RCC life member (paid), Marriott Lifetime Titanium, Hyatt Globalist, CLEAR
Posts: 1,822
Originally Posted by skimthetrees
2) Yes, hold off if you want the furthest expiration date. You may convert only one package if you want. That is what I did. I am waiting to convert my other cert so I can get a later expiration date.
.
I described the experience below earlier but did not get any response. I have five old OC-5 TCs and need one for a stay later this month. I called to convert one, the agent called supervisor, the supervisor converted all 5. Thus, all TC will expire one year from now, which is not what I wanted. I called back to say that I have not decided what to do about the other 4, that I may want to get 45K points refunded for some of them. A supervisor got real upset and said, no, you cannot get the 45K pt refund, He said I should have received an email last August that all TCs must be used before the MR-SPG merge. (I did not receive that email). He then challenged me to show him where in the Marriott web that says the (old)TCs can be refunded. I told him that was in the terms and conditions of the original TCs. He said, "show me!". But of course it is no longer on the web. He then yelled at me saying you read too much on the forums (FT) and then he hang up the phone.

Last edited by PanAmWT; Jan 7, 2019 at 10:55 pm
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Old Jan 7, 2019, 11:47 pm
  #1150  
 
Join Date: May 2002
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Posts: 3,305
Originally Posted by PanAmWT
He then yelled at me saying you read too much on the forums (FT) and then he hang up the phone.
I don't think we're dealing with the wonderful Marriott CSRs in OMA any longer.
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Tanic is offline  
Old Jan 8, 2019, 2:00 am
  #1151  
 
Join Date: Nov 2009
Posts: 432
One quick question about the expiration date of NCs. Does the stay have to be completed by the expiration date or to be booked by the expiration date?
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Old Jan 8, 2019, 6:14 am
  #1152  
 
Join Date: Aug 2013
Location: YYZ, YUL, PEK
Posts: 429
Are we sure that we won’t be able to get these extended further when the expiration date comes?
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Old Jan 8, 2019, 6:41 am
  #1153  
 
Join Date: Jan 2012
Posts: 68
Let me know how this goes. I would also like to try that avenue!!!
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Old Jan 8, 2019, 6:44 am
  #1154  
 
Join Date: Jan 2012
Posts: 68
Originally Posted by Aero137
With limited exceptions, the list of OC5 and the list of NC4 properties are quite similar. A lot of CYs and FIs, particularly in mid-size to large cities in the US. There are some decent properties (Autograph Collections) in lower cost countries, but nothing that will probably blow you away.

My plan is to find an agent willing enough to let me convert OC5 to NC5 (with a small "upgrade" cost in points). There are some much more appealing properties that are NC5s.
Let me know how this goes!!! I would like to do the same.
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Old Jan 8, 2019, 7:16 am
  #1155  
 
Join Date: May 1998
Posts: 6,790
Originally Posted by jrey
One quick question about the expiration date of NCs. Does the stay have to be completed by the expiration date or to be booked by the expiration date?
My understanding is that the stay has to be begun (i.e., check-in) while the certificate is valid, but once begun the consecutive nights can extend beyond the expiration date.

However, we do not have data points yet on the NC since they are too new, and I am not aware of Marriott officially saying one way or the other.
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