Sep 4, 2018, 3:50 pm
Last edit by: Counsellor
LINK TO CHART
Legacy to New Travel Package Conversion (effective August 2018)
A Marriott supervisor can currently convert your legacy travel package into the new category mapping. If you hold a Category 6, 8, or Tier 1-3 legacy certificate, it's ideal to downgrade your certificate before converting so that points don't potentially get lost in the process.
When converting your legacy certificate to a new certificate your prior certificate is cancelled and your new certificate will (in most cases) have an expiration date that is 12 months from the date of issuance (today).
The codes for the New Category partial packages are:
5-night packages
NCx = new certificate category
QPxx = post-merger converted partial package
OCx = old certificate category
QLxx = post-merger converted partial package (only QL known so far is QL87 for NC7)
xx0T = initial package;
Pxx0 = partial package;
************************************************** *******
MARRIOT UK: +44 20 7012 7312
For best practices on converting OC to NC, I’ve copied post # 1181 here. Thank you jameswes!
(Also, never use the word UPGRADE. You must say you want to CONVERT your certs.)
IMPORTANT! Possible Points Advance Implications of March 5 category changes: There’s a (potential) issue with the category changes and Points Advance reservations. Marriott included the following information when they emailed some of us about the upcoming changes: “Points Advance — Members who wish to book a points advance redemption under the current Marriott Rewards and SPG award chart are encouraged to order redemption certificates before March 5 to lock in the rate. On March 5, redemption bookings are subject to the new unified program award chart.” We’ve reached out to Marriott to confirm the practical implications of this verbiage, as it sounds like Points Advance reservations will revert to the new pricing if they don’t have certificates attached prior to March 5. To be on the safe side, if your hotel is increasing in category be sure your TP certificate is attached to the reservation before March 5.
Concerning use of TP for peak or off-peak, see post 2179:
Legacy to New Travel Package Conversion (effective August 2018)
A Marriott supervisor can currently convert your legacy travel package into the new category mapping. If you hold a Category 6, 8, or Tier 1-3 legacy certificate, it's ideal to downgrade your certificate before converting so that points don't potentially get lost in the process.
When converting your legacy certificate to a new certificate your prior certificate is cancelled and your new certificate will (in most cases) have an expiration date that is 12 months from the date of issuance (today).
The codes for the New Category partial packages are:
5-night packages
- OC5=530T/P530 is now NC4 QP53
- OC6=570T/P570 is now NC4 QP53
- OC7=610T/P610 is now NC5 QP61 (refund value: 45K)
- OC8=650T/P650 is now NC5 QP?? (Refund value: 75k)
- OC9=690T/P690 is now NC6 QP69
- NC4 QP83 = OC5 830T/P830 (refund value: 45K)
- NC4 QP87 = OC6 870T/P870 (refund value: 75K)
- NC5 QP91 = OC7 910T/P910 (refund value: 105K)
- NC5 QP95 = OC8 950T/P950 (refund value: 135K)
- NC6 QP99 = OC9 990T/P990 (refund value: 165K)
- NC6 QP99 = OC Tier 1-3 L830 (refund value: 195K)
- NC7 QL87 = OC Tier 4-5 L870 (refund value: 315K)
- NC5 QP88 = OC7 P880 (refund value: 135K)
- NC5 QP92 = OC8 P920 (refund value: 165K)
NCx = new certificate category
QPxx = post-merger converted partial package
OCx = old certificate category
QLxx = post-merger converted partial package (only QL known so far is QL87 for NC7)
xx0T = initial package;
Pxx0 = partial package;
************************************************** *******
MARRIOT UK: +44 20 7012 7312
For best practices on converting OC to NC, I’ve copied post # 1181 here. Thank you jameswes!
(Also, never use the word UPGRADE. You must say you want to CONVERT your certs.)
New data point for the new year.
I've read/followed the majority of this thread and now that I have a plan for how to use the travel certificates I made it happen
Last July, I purchased two OC1-5 travel packages. I have an upcoming trip that I wanted to use the certificates to book two rooms at an NC5 hotel.
1) Verified that I had an extra 120,000 MR points in my account (2x60,000 to upgrade from NC4 to NC5)
2) Call the UK Marriott # in the wiki (+44 20 7012 7312). In total, the call took about 25 minutes.
3) Explain that I have a booking I wanted to make, and I wanted to Cancel my two 830T certificates and convert them to two QP91 certificates. I did need to be clear with the rep that I was going to be using additional points from my account to upgrade the certificate.
Canceling two 830T (OC1-5) added 90,000 points (2x45000) to my account
Ordering two QP91 (NC5) subtracted 210,000 points (2x105K) from my account
4) The rep said that their "specialist" wasn't in the office, but she would leave detailed notes and have him do it the next day
5) True to form, the next day (today), I got an emails saying that my old certificates were canceled and new certificates were ordered.
Email clearly states that 830T certs were canceled
Second email clearly states that QP91 certs were ordered and 210K points were redeemed
Email (and account) state that the expiration is one year from today
As typical, App is up-to-date, website doesn't show the updated information yet.
I've read/followed the majority of this thread and now that I have a plan for how to use the travel certificates I made it happen
Last July, I purchased two OC1-5 travel packages. I have an upcoming trip that I wanted to use the certificates to book two rooms at an NC5 hotel.
1) Verified that I had an extra 120,000 MR points in my account (2x60,000 to upgrade from NC4 to NC5)
2) Call the UK Marriott # in the wiki (+44 20 7012 7312). In total, the call took about 25 minutes.
3) Explain that I have a booking I wanted to make, and I wanted to Cancel my two 830T certificates and convert them to two QP91 certificates. I did need to be clear with the rep that I was going to be using additional points from my account to upgrade the certificate.
Canceling two 830T (OC1-5) added 90,000 points (2x45000) to my account
Ordering two QP91 (NC5) subtracted 210,000 points (2x105K) from my account
4) The rep said that their "specialist" wasn't in the office, but she would leave detailed notes and have him do it the next day
5) True to form, the next day (today), I got an emails saying that my old certificates were canceled and new certificates were ordered.
Email clearly states that 830T certs were canceled
Second email clearly states that QP91 certs were ordered and 210K points were redeemed
Email (and account) state that the expiration is one year from today
As typical, App is up-to-date, website doesn't show the updated information yet.
Concerning use of TP for peak or off-peak, see post 2179:
The new award redemption chart will not impact Travel Packages. After these changes go into effect, you'll be able to book a hotel within the category assigned to your Travel Package, regardless of whether the dates at the hotel are in off-peak, standard or peak rates.
Travel Package General Discussion Thread
Jan 2, 2019, 6:37 pm
#1111
Join Date: Jan 2005
Location: Los Angeles, CA
Programs: Marriott Platinum, HH Diamond, BW Diamond Select
Posts: 469
Another data point if needed...call General Reservation line and the CSR didn't seem to know much about the travel packages, but was able to quickly read up on it as I helped "guide" her, too. She was able to convert my OC7 to NC5 and she did quote the QP91 code. The expiration date did extend another year and I was able to attached the new cert to my reservation. All done in about 10 mins...pleasantly surprised. Good luck, Everyone!
Jan 3, 2019, 10:31 am
#1113
Join Date: Mar 2015
Location: MSP
Programs: Marriott Platinum, DL Silver
Posts: 20
Do 5-night certs still exist under the new program? My parents are MVC owners and I'm trying to plan a points getaway for them.
Jan 3, 2019, 11:19 am
#1114
Join Date: Mar 2009
Location: SNA
Programs: M/R AMBASSADOR/LT/TIT/UASILVER/AAGOLD
Posts: 469
Yes, but you must call MVCI to get the package.
Jan 3, 2019, 11:32 am
#1115
Join Date: Dec 2009
Location: Chicago area
Programs: Marriott Platinum, AA Gold
Posts: 50
Datapoint for upgrading travel packages?
Another data point if needed...call General Reservation line and the CSR didn't seem to know much about the travel packages, but was able to quickly read up on it as I helped "guide" her, too. She was able to convert my OC7 to NC5 and she did quote the QP91 code. The expiration date did extend another year and I was able to attached the new cert to my reservation. All done in about 10 mins...pleasantly surprised. Good luck, Everyone!
Jan 3, 2019, 11:38 am
#1116
Join Date: Mar 2015
Location: MSP
Programs: Marriott Platinum, DL Silver
Posts: 20
Jan 3, 2019, 5:23 pm
#1117
Join Date: Aug 2012
Location: SFO
Posts: 642
I have the Old 1-4, but in my account it shows:
7 Night Travel Package Category 1-5 Hotels
Can I redeem this for NC 5 hotel?
7 Night Travel Package Category 1-5 Hotels
Can I redeem this for NC 5 hotel?
Jan 3, 2019, 5:33 pm
#1118
Join Date: Jan 2010
Programs: UA, AS
Posts: 2,393
No. What you have is the OC 1-5 cert. You cannot attach this to a hotel now. You must exchange it for an NC cert and the default will be to convert to an NC4. You may be able to talk the agent into ordering an NC5 when they exchange it but it will cost more points. See the wiki for pricing details.
Jan 3, 2019, 5:36 pm
#1119
Join Date: Dec 2017
Location: SFO/YYZ
Programs: AC 25K, AS MVP Gold, BA Bronze, UA Silver, Marriott Titanium, Hilton Diamond, Hyatt Globalist
Posts: 2,468
There is no old 1-4. It sounds like you have an old 1-5 which will convert to a new 1-4 which is not usable at a NC5 although could possibly be upgraded.
Jan 3, 2019, 7:29 pm
#1120
Join Date: Apr 2013
Location: MCO, YEG
Posts: 1,182
There was some chatter last week about the hotel portion no longer being refundable. Has anyone had any success refunding or conversely, been unable to refund an old travel package hotel cert?
Jan 3, 2019, 8:12 pm
#1121
Join Date: Dec 2017
Location: SFO/YYZ
Programs: AC 25K, AS MVP Gold, BA Bronze, UA Silver, Marriott Titanium, Hilton Diamond, Hyatt Globalist
Posts: 2,468
You can still do it. I was even able to refund a NC6 by complaining that I wasn't informed of the policy change when I chose to convert, and that is a clear cut policy says "no" case. The technical ability is entirely there, but finding the right CSR is key.
Jan 3, 2019, 10:04 pm
#1122
Join Date: Jan 2010
Programs: UA, AS
Posts: 2,393
You Can Still Get Points Back For Marriott Travel Packages
A Marriott spokesperson confirms for me that “members can still receive some points back for unredeemed packages, however, we would strongly encourage members use the certificate rather than redeem them for points.”
Always Assume What a Marriott Representative Tells You Is Wrong
Always Assume What a Marriott Representative Tells You Is Wrong
Jan 4, 2019, 3:21 am
#1123
FlyerTalk Evangelist
Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: BA Silver, TK E+, AA PP, Hyatt Globalist, Marriott LT Plat, Hilton Diamond
Posts: 13,046
Jan 4, 2019, 7:10 am
#1124
Join Date: May 1998
Posts: 6,790
Gary at VFTW confirmed with a Marriott spokesperson that refunding the hotel portion is allowed.
You Can Still Get Points Back For Marriott Travel Packages
You Can Still Get Points Back For Marriott Travel Packages
Jan 4, 2019, 8:27 am
#1125
Join Date: Jun 2005
Programs: Marriott Lifetime Platinum
Posts: 374
I have an old category 8 expiring in May. Is it still possible to get it extended?