Sep 4, 2018, 3:50 pm
Last edit by: Counsellor
LINK TO CHART
Legacy to New Travel Package Conversion (effective August 2018)
A Marriott supervisor can currently convert your legacy travel package into the new category mapping. If you hold a Category 6, 8, or Tier 1-3 legacy certificate, it's ideal to downgrade your certificate before converting so that points don't potentially get lost in the process.
When converting your legacy certificate to a new certificate your prior certificate is cancelled and your new certificate will (in most cases) have an expiration date that is 12 months from the date of issuance (today).
The codes for the New Category partial packages are:
5-night packages
NCx = new certificate category
QPxx = post-merger converted partial package
OCx = old certificate category
QLxx = post-merger converted partial package (only QL known so far is QL87 for NC7)
xx0T = initial package;
Pxx0 = partial package;
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MARRIOT UK: +44 20 7012 7312
For best practices on converting OC to NC, I’ve copied post # 1181 here. Thank you jameswes!
(Also, never use the word UPGRADE. You must say you want to CONVERT your certs.)
IMPORTANT! Possible Points Advance Implications of March 5 category changes: There’s a (potential) issue with the category changes and Points Advance reservations. Marriott included the following information when they emailed some of us about the upcoming changes: “Points Advance — Members who wish to book a points advance redemption under the current Marriott Rewards and SPG award chart are encouraged to order redemption certificates before March 5 to lock in the rate. On March 5, redemption bookings are subject to the new unified program award chart.” We’ve reached out to Marriott to confirm the practical implications of this verbiage, as it sounds like Points Advance reservations will revert to the new pricing if they don’t have certificates attached prior to March 5. To be on the safe side, if your hotel is increasing in category be sure your TP certificate is attached to the reservation before March 5.
Concerning use of TP for peak or off-peak, see post 2179:
Legacy to New Travel Package Conversion (effective August 2018)
A Marriott supervisor can currently convert your legacy travel package into the new category mapping. If you hold a Category 6, 8, or Tier 1-3 legacy certificate, it's ideal to downgrade your certificate before converting so that points don't potentially get lost in the process.
When converting your legacy certificate to a new certificate your prior certificate is cancelled and your new certificate will (in most cases) have an expiration date that is 12 months from the date of issuance (today).
The codes for the New Category partial packages are:
5-night packages
- OC5=530T/P530 is now NC4 QP53
- OC6=570T/P570 is now NC4 QP53
- OC7=610T/P610 is now NC5 QP61 (refund value: 45K)
- OC8=650T/P650 is now NC5 QP?? (Refund value: 75k)
- OC9=690T/P690 is now NC6 QP69
- NC4 QP83 = OC5 830T/P830 (refund value: 45K)
- NC4 QP87 = OC6 870T/P870 (refund value: 75K)
- NC5 QP91 = OC7 910T/P910 (refund value: 105K)
- NC5 QP95 = OC8 950T/P950 (refund value: 135K)
- NC6 QP99 = OC9 990T/P990 (refund value: 165K)
- NC6 QP99 = OC Tier 1-3 L830 (refund value: 195K)
- NC7 QL87 = OC Tier 4-5 L870 (refund value: 315K)
- NC5 QP88 = OC7 P880 (refund value: 135K)
- NC5 QP92 = OC8 P920 (refund value: 165K)
NCx = new certificate category
QPxx = post-merger converted partial package
OCx = old certificate category
QLxx = post-merger converted partial package (only QL known so far is QL87 for NC7)
xx0T = initial package;
Pxx0 = partial package;
************************************************** *******
MARRIOT UK: +44 20 7012 7312
For best practices on converting OC to NC, I’ve copied post # 1181 here. Thank you jameswes!
(Also, never use the word UPGRADE. You must say you want to CONVERT your certs.)
New data point for the new year.
I've read/followed the majority of this thread and now that I have a plan for how to use the travel certificates I made it happen
Last July, I purchased two OC1-5 travel packages. I have an upcoming trip that I wanted to use the certificates to book two rooms at an NC5 hotel.
1) Verified that I had an extra 120,000 MR points in my account (2x60,000 to upgrade from NC4 to NC5)
2) Call the UK Marriott # in the wiki (+44 20 7012 7312). In total, the call took about 25 minutes.
3) Explain that I have a booking I wanted to make, and I wanted to Cancel my two 830T certificates and convert them to two QP91 certificates. I did need to be clear with the rep that I was going to be using additional points from my account to upgrade the certificate.
Canceling two 830T (OC1-5) added 90,000 points (2x45000) to my account
Ordering two QP91 (NC5) subtracted 210,000 points (2x105K) from my account
4) The rep said that their "specialist" wasn't in the office, but she would leave detailed notes and have him do it the next day
5) True to form, the next day (today), I got an emails saying that my old certificates were canceled and new certificates were ordered.
Email clearly states that 830T certs were canceled
Second email clearly states that QP91 certs were ordered and 210K points were redeemed
Email (and account) state that the expiration is one year from today
As typical, App is up-to-date, website doesn't show the updated information yet.
I've read/followed the majority of this thread and now that I have a plan for how to use the travel certificates I made it happen
Last July, I purchased two OC1-5 travel packages. I have an upcoming trip that I wanted to use the certificates to book two rooms at an NC5 hotel.
1) Verified that I had an extra 120,000 MR points in my account (2x60,000 to upgrade from NC4 to NC5)
2) Call the UK Marriott # in the wiki (+44 20 7012 7312). In total, the call took about 25 minutes.
3) Explain that I have a booking I wanted to make, and I wanted to Cancel my two 830T certificates and convert them to two QP91 certificates. I did need to be clear with the rep that I was going to be using additional points from my account to upgrade the certificate.
Canceling two 830T (OC1-5) added 90,000 points (2x45000) to my account
Ordering two QP91 (NC5) subtracted 210,000 points (2x105K) from my account
4) The rep said that their "specialist" wasn't in the office, but she would leave detailed notes and have him do it the next day
5) True to form, the next day (today), I got an emails saying that my old certificates were canceled and new certificates were ordered.
Email clearly states that 830T certs were canceled
Second email clearly states that QP91 certs were ordered and 210K points were redeemed
Email (and account) state that the expiration is one year from today
As typical, App is up-to-date, website doesn't show the updated information yet.
Concerning use of TP for peak or off-peak, see post 2179:
The new award redemption chart will not impact Travel Packages. After these changes go into effect, you'll be able to book a hotel within the category assigned to your Travel Package, regardless of whether the dates at the hotel are in off-peak, standard or peak rates.
Travel Package General Discussion Thread
Dec 25, 2018, 7:51 pm
#1066
Join Date: Aug 2014
Location: YYZ
Programs: Ex-Bonvoyed, Hyatt, Hilton, BR, AC, AA
Posts: 1,294
Data point for upgrading cert: Thanks to the information in this thread, I was able to convert my 2 OC8 to NC5 with 30k refund each, then upgraded both to NC6.
UK office was closed so ended up calling US line.
First call, agent claims neither 30k refund nor upgrade was possible. I thanked her politely and called again in 5 minutes.
Second call, it seems to be the same agent (same name and voice), but since I'm already in the middle of the call, I just went ahead and asked for the same thing again. She transferred me to her colleague, who was able to both do a 30k refund on each cert, upgrade both to NC6, and attach one of them for a stay. The process took 45 mins.
Good luck to everyone who has yet to convert, it's definitely possible to convert and/or upgrade with the information found here.
UK office was closed so ended up calling US line.
First call, agent claims neither 30k refund nor upgrade was possible. I thanked her politely and called again in 5 minutes.
Second call, it seems to be the same agent (same name and voice), but since I'm already in the middle of the call, I just went ahead and asked for the same thing again. She transferred me to her colleague, who was able to both do a 30k refund on each cert, upgrade both to NC6, and attach one of them for a stay. The process took 45 mins.
Good luck to everyone who has yet to convert, it's definitely possible to convert and/or upgrade with the information found here.
Dec 25, 2018, 9:23 pm
#1067
FlyerTalk Evangelist
Join Date: Jun 2007
Location: Toronto
Programs: UA 1K, AC MM E75, Marriott LT Ti, IHG Dia Amb, Hyatt Glob
Posts: 15,521
Dec 26, 2018, 8:42 am
#1068
Join Date: May 2010
Posts: 724
Can anyone confirm that converting a legacy 7night certificate to the new version will extend the expiration date? Thanks.
Dec 26, 2018, 9:42 am
#1070
Join Date: Feb 2014
Posts: 11
I am confused - OC6 is the 30K night properties and that category no longer exists. To upgrade to the NC5 which is the 35K night properties, it has been extra 30K if it is from OC6, no? Only when the cert is already converted to an NC then it would cost a lot more to upgrade.
Or what you are saying is, OC6 has 75K refund value, and to upgrade to NC5, you need to pay 30K but the kind UK agent has given you 30K courtesy points to offset the additional 30K you have to pay to get the NC5?
That would make sense with your 105K explanation.
Or what you are saying is, OC6 has 75K refund value, and to upgrade to NC5, you need to pay 30K but the kind UK agent has given you 30K courtesy points to offset the additional 30K you have to pay to get the NC5?
That would make sense with your 105K explanation.
Dec 26, 2018, 10:39 am
#1071
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,762
Dec 26, 2018, 12:50 pm
#1072
Join Date: Aug 2017
Posts: 58
Hey all
I’m currently sitting on an OC5; 530T and looking for a little guidance. Although it doesn’t expire until June 2019, should I be looking at converting it sooner rather than later?
I’m currently sitting on an OC5; 530T and looking for a little guidance. Although it doesn’t expire until June 2019, should I be looking at converting it sooner rather than later?
Dec 26, 2018, 2:07 pm
#1073
Join Date: Aug 2014
Posts: 736
This is completely personal - depends on when you want to use it and if you want to try to upgrade. If you plan to use in the next 12mo and want to upgrade I'd work on securing the upgraded cert now. If you want to use it in Jan 2020 for a NC4 then I'd hold off on converting.
Dec 26, 2018, 3:28 pm
#1074
Join Date: May 2017
Location: Pittsburgh, PA
Programs: Marriott Titanium Elite (Lifetime Gold), United 1K
Posts: 128
I'm 0 for 3 so far on attempts to upgrade on the US line (old category 1-5 trying to go to new category 6). Last agent I spoke to said that he has seen how some agents did an override, but that it's "screwing things up in their system and that he can't do it."
Dec 27, 2018, 2:18 pm
#1075
Join Date: Aug 2017
Posts: 58
This is completely personal - depends on when you want to use it and if you want to try to upgrade. If you plan to use in the next 12mo and want to upgrade I'd work on securing the upgraded cert now. If you want to use it in Jan 2020 for a NC4 then I'd hold off on converting.
I do want to use it since I gifted it to my wife for Xmas and told her it was something we should consider using. It be a shame to let it go to waste.
That said, I wouldn’t mind upgrading to probably a new cat 5 (or more maybe) since it allows a little more options than the 1-4 does. What’s the going rate for upgrading? Is it 30K or 60K per category?
Otherwise if I keep it as is and convert it to new program, I should hold off upgrading until closer to June expiry which will take it to June 2020?
Dec 27, 2018, 6:07 pm
#1076
Join Date: Jan 2006
Location: In the air
Programs: Occasional RTW club
Posts: 6,924
Has anyone been able to convert an OC4 5-nighter to a NC7? Is that even feasible?
Dec 27, 2018, 7:16 pm
#1077
Suspended
Join Date: Aug 2018
Posts: 590
Hi guys, have a new Cat 1-4 certificate (was converted from the OC 1-5). Currently attached to a Renaissance property but I'd like to switch to a Westin. Is my cert valid at the Category 4 Westin?
Dec 27, 2018, 9:35 pm
#1080
Join Date: Apr 2016
Posts: 706
Thanks Willbur
I do want to use it since I gifted it to my wife for Xmas and told her it was something we should consider using. It be a shame to let it go to waste.
That said, I wouldn’t mind upgrading to probably a new cat 5 (or more maybe) since it allows a little more options than the 1-4 does. What’s the going rate for upgrading? Is it 30K or 60K per category?
Otherwise if I keep it as is and convert it to new program, I should hold off upgrading until closer to June expiry which will take it to June 2020?