Sep 4, 2018, 3:50 pm
Last edit by: Counsellor
LINK TO CHART
Legacy to New Travel Package Conversion (effective August 2018)
A Marriott supervisor can currently convert your legacy travel package into the new category mapping. If you hold a Category 6, 8, or Tier 1-3 legacy certificate, it's ideal to downgrade your certificate before converting so that points don't potentially get lost in the process.
When converting your legacy certificate to a new certificate your prior certificate is cancelled and your new certificate will (in most cases) have an expiration date that is 12 months from the date of issuance (today).
The codes for the New Category partial packages are:
5-night packages
NCx = new certificate category
QPxx = post-merger converted partial package
OCx = old certificate category
QLxx = post-merger converted partial package (only QL known so far is QL87 for NC7)
xx0T = initial package;
Pxx0 = partial package;
************************************************** *******
MARRIOT UK: +44 20 7012 7312
For best practices on converting OC to NC, I’ve copied post # 1181 here. Thank you jameswes!
(Also, never use the word UPGRADE. You must say you want to CONVERT your certs.)
IMPORTANT! Possible Points Advance Implications of March 5 category changes: There’s a (potential) issue with the category changes and Points Advance reservations. Marriott included the following information when they emailed some of us about the upcoming changes: “Points Advance — Members who wish to book a points advance redemption under the current Marriott Rewards and SPG award chart are encouraged to order redemption certificates before March 5 to lock in the rate. On March 5, redemption bookings are subject to the new unified program award chart.” We’ve reached out to Marriott to confirm the practical implications of this verbiage, as it sounds like Points Advance reservations will revert to the new pricing if they don’t have certificates attached prior to March 5. To be on the safe side, if your hotel is increasing in category be sure your TP certificate is attached to the reservation before March 5.
Concerning use of TP for peak or off-peak, see post 2179:
Legacy to New Travel Package Conversion (effective August 2018)
A Marriott supervisor can currently convert your legacy travel package into the new category mapping. If you hold a Category 6, 8, or Tier 1-3 legacy certificate, it's ideal to downgrade your certificate before converting so that points don't potentially get lost in the process.
When converting your legacy certificate to a new certificate your prior certificate is cancelled and your new certificate will (in most cases) have an expiration date that is 12 months from the date of issuance (today).
The codes for the New Category partial packages are:
5-night packages
- OC5=530T/P530 is now NC4 QP53
- OC6=570T/P570 is now NC4 QP53
- OC7=610T/P610 is now NC5 QP61 (refund value: 45K)
- OC8=650T/P650 is now NC5 QP?? (Refund value: 75k)
- OC9=690T/P690 is now NC6 QP69
- NC4 QP83 = OC5 830T/P830 (refund value: 45K)
- NC4 QP87 = OC6 870T/P870 (refund value: 75K)
- NC5 QP91 = OC7 910T/P910 (refund value: 105K)
- NC5 QP95 = OC8 950T/P950 (refund value: 135K)
- NC6 QP99 = OC9 990T/P990 (refund value: 165K)
- NC6 QP99 = OC Tier 1-3 L830 (refund value: 195K)
- NC7 QL87 = OC Tier 4-5 L870 (refund value: 315K)
- NC5 QP88 = OC7 P880 (refund value: 135K)
- NC5 QP92 = OC8 P920 (refund value: 165K)
NCx = new certificate category
QPxx = post-merger converted partial package
OCx = old certificate category
QLxx = post-merger converted partial package (only QL known so far is QL87 for NC7)
xx0T = initial package;
Pxx0 = partial package;
************************************************** *******
MARRIOT UK: +44 20 7012 7312
For best practices on converting OC to NC, I’ve copied post # 1181 here. Thank you jameswes!
(Also, never use the word UPGRADE. You must say you want to CONVERT your certs.)
New data point for the new year.
I've read/followed the majority of this thread and now that I have a plan for how to use the travel certificates I made it happen
Last July, I purchased two OC1-5 travel packages. I have an upcoming trip that I wanted to use the certificates to book two rooms at an NC5 hotel.
1) Verified that I had an extra 120,000 MR points in my account (2x60,000 to upgrade from NC4 to NC5)
2) Call the UK Marriott # in the wiki (+44 20 7012 7312). In total, the call took about 25 minutes.
3) Explain that I have a booking I wanted to make, and I wanted to Cancel my two 830T certificates and convert them to two QP91 certificates. I did need to be clear with the rep that I was going to be using additional points from my account to upgrade the certificate.
Canceling two 830T (OC1-5) added 90,000 points (2x45000) to my account
Ordering two QP91 (NC5) subtracted 210,000 points (2x105K) from my account
4) The rep said that their "specialist" wasn't in the office, but she would leave detailed notes and have him do it the next day
5) True to form, the next day (today), I got an emails saying that my old certificates were canceled and new certificates were ordered.
Email clearly states that 830T certs were canceled
Second email clearly states that QP91 certs were ordered and 210K points were redeemed
Email (and account) state that the expiration is one year from today
As typical, App is up-to-date, website doesn't show the updated information yet.
I've read/followed the majority of this thread and now that I have a plan for how to use the travel certificates I made it happen
Last July, I purchased two OC1-5 travel packages. I have an upcoming trip that I wanted to use the certificates to book two rooms at an NC5 hotel.
1) Verified that I had an extra 120,000 MR points in my account (2x60,000 to upgrade from NC4 to NC5)
2) Call the UK Marriott # in the wiki (+44 20 7012 7312). In total, the call took about 25 minutes.
3) Explain that I have a booking I wanted to make, and I wanted to Cancel my two 830T certificates and convert them to two QP91 certificates. I did need to be clear with the rep that I was going to be using additional points from my account to upgrade the certificate.
Canceling two 830T (OC1-5) added 90,000 points (2x45000) to my account
Ordering two QP91 (NC5) subtracted 210,000 points (2x105K) from my account
4) The rep said that their "specialist" wasn't in the office, but she would leave detailed notes and have him do it the next day
5) True to form, the next day (today), I got an emails saying that my old certificates were canceled and new certificates were ordered.
Email clearly states that 830T certs were canceled
Second email clearly states that QP91 certs were ordered and 210K points were redeemed
Email (and account) state that the expiration is one year from today
As typical, App is up-to-date, website doesn't show the updated information yet.
Concerning use of TP for peak or off-peak, see post 2179:
The new award redemption chart will not impact Travel Packages. After these changes go into effect, you'll be able to book a hotel within the category assigned to your Travel Package, regardless of whether the dates at the hotel are in off-peak, standard or peak rates.
Travel Package General Discussion Thread
Dec 13, 2018, 12:56 am
#961
Join Date: Oct 2017
Posts: 138
Hi all,
I have a 7-night OC8 TP booked before August this year for a stay in Tokyo in April 2019. The property has now become a new cat 6. Two questions:
1. I realized that the reservation is booked for one person. Actually there will be 2 of us plus a baby. What will be best way of correcting the occupancy without screwing up the TP cert?
2. To further complicate things, I'd like to change the reservation date by one day earlier if possible. Would that be even possible without converting the OC8 to NC6?
Thanks in advance!
I have a 7-night OC8 TP booked before August this year for a stay in Tokyo in April 2019. The property has now become a new cat 6. Two questions:
1. I realized that the reservation is booked for one person. Actually there will be 2 of us plus a baby. What will be best way of correcting the occupancy without screwing up the TP cert?
2. To further complicate things, I'd like to change the reservation date by one day earlier if possible. Would that be even possible without converting the OC8 to NC6?
Thanks in advance!
Dec 13, 2018, 1:12 am
#962
Join Date: Feb 2010
Posts: 1,025
Hi all,
I have a 7-night OC8 TP booked before August this year for a stay in Tokyo in April 2019. The property has now become a new cat 6. Two questions:
1. I realized that the reservation is booked for one person. Actually there will be 2 of us plus a baby. What will be best way of correcting the occupancy without screwing up the TP cert?
2. To further complicate things, I'd like to change the reservation date by one day earlier if possible. Would that be even possible without converting the OC8 to NC6?
Thanks in advance!
I have a 7-night OC8 TP booked before August this year for a stay in Tokyo in April 2019. The property has now become a new cat 6. Two questions:
1. I realized that the reservation is booked for one person. Actually there will be 2 of us plus a baby. What will be best way of correcting the occupancy without screwing up the TP cert?
2. To further complicate things, I'd like to change the reservation date by one day earlier if possible. Would that be even possible without converting the OC8 to NC6?
Thanks in advance!
2. Any date change will affect the category change
Dec 13, 2018, 1:47 am
#963
Join Date: Dec 2017
Location: SFO/YYZ
Programs: AC 25K, AS MVP Gold, BA Bronze, UA Silver, Marriott Titanium, Hilton Diamond, Hyatt Globalist
Posts: 2,457
Hi all,
I have a 7-night OC8 TP booked before August this year for a stay in Tokyo in April 2019. The property has now become a new cat 6. Two questions:
1. I realized that the reservation is booked for one person. Actually there will be 2 of us plus a baby. What will be best way of correcting the occupancy without screwing up the TP cert?
2. To further complicate things, I'd like to change the reservation date by one day earlier if possible. Would that be even possible without converting the OC8 to NC6?
Thanks in advance!
I have a 7-night OC8 TP booked before August this year for a stay in Tokyo in April 2019. The property has now become a new cat 6. Two questions:
1. I realized that the reservation is booked for one person. Actually there will be 2 of us plus a baby. What will be best way of correcting the occupancy without screwing up the TP cert?
2. To further complicate things, I'd like to change the reservation date by one day earlier if possible. Would that be even possible without converting the OC8 to NC6?
Thanks in advance!
Dec 13, 2018, 2:28 am
#964
FlyerTalk Evangelist
Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: BA Silver, TK E+, AA PP, Hyatt Globalist, Marriott LT Plat, Hilton Diamond
Posts: 13,031
In my experience, it is really quite an easy process to have a Marriott agent change the number of guests from 1 to 2, without requiring a new reservation.
Dec 13, 2018, 6:09 am
#965
Join Date: Dec 2018
Posts: 1
Upgrading from current cat 6 to cat 7
How many points should I expect it to cost if I am able to get someone to agree to upgrade to from a current cat 6 to current cat 7?
What codes should I be using when speaking to them.
What codes should I be using when speaking to them.
Dec 13, 2018, 8:43 am
#966
Join Date: Apr 2016
Posts: 702
A standard room has to be available for the no blackout. Are you looking at one of the excluded properties?
https://www.marriott.com/loyalty/terms/default.mi
● Boscolo Exedra Nice, Autograph Collection
● The Dedica Anthology, Autograph Collection
● JW Marriott Scottsdale Camelback Inn® Resort & Spa, Scottsdale, AZ
● Marriott Vacation Club and Marriott Grand Residence Club – all properties
● Participating Vistana properties
● Rome Marriott Grand Hotel Flora, Rome, Italy
● Waikoloa Beach Marriott Resort & Spa, Hawaii
● Wailea Beach Resort – Marriott - Maui, Hawaii
https://www.marriott.com/loyalty/terms/default.mi
● Boscolo Exedra Nice, Autograph Collection
● The Dedica Anthology, Autograph Collection
● JW Marriott Scottsdale Camelback Inn® Resort & Spa, Scottsdale, AZ
● Marriott Vacation Club and Marriott Grand Residence Club – all properties
● Participating Vistana properties
● Rome Marriott Grand Hotel Flora, Rome, Italy
● Waikoloa Beach Marriott Resort & Spa, Hawaii
● Wailea Beach Resort – Marriott - Maui, Hawaii
It looks like the "Superior, Guest room, 1 King" is the point option for random dates in September, and the same room is available for cash in October, but not for points.
"We’re sorry. This property is not taking redemption bookings at this time. You can either book a cash reservation or search for another property."
What do I do then? Wait? Call?
Dec 13, 2018, 9:07 am
#967
Moderator, Marriott Bonvoy & FlyerTalk Evangelist
Original Poster
Join Date: Oct 2002
Location: McKinney, TX, USA
Programs: United Silver; AA Plat/2MM; Marriott LT Titanium; Hilton Gold
Posts: 11,727
What dates in September are working for you? I tried a few and couldn't find anything open for awards throughout 2019. In fact, I can see award rooms every night through end of Dec. 2018. After that I haven't been able to find even one night with award availability. I'm wondering if they forgot to do something to get award rooms loaded or something similar?
You might try reaching out to one of the Lurkers to see if they can check on it for you.
You might try reaching out to one of the Lurkers to see if they can check on it for you.
Dec 13, 2018, 10:19 am
#968
Join Date: Apr 2016
Posts: 702
What dates in September are working for you? I tried a few and couldn't find anything open for awards throughout 2019. In fact, I can see award rooms every night through end of Dec. 2018. After that I haven't been able to find even one night with award availability. I'm wondering if they forgot to do something to get award rooms loaded or something similar?
You might try reaching out to one of the Lurkers to see if they can check on it for you.
You might try reaching out to one of the Lurkers to see if they can check on it for you.
Dec 13, 2018, 11:46 am
#969
Join Date: Jan 2010
Programs: UA, AS
Posts: 2,393
Maybe I was just getting lucky, I started with Sept 17-24. Moving forward in 1 day increments on the check-in and check-out date, the last working date is Sept 22-29. Sept 23-30 does not work. I haven't reached out to a Lurker before but perhaps I will look into that. Thinking calling would be a waste of time on this? Thanks
Dec 13, 2018, 12:22 pm
#970
Join Date: Nov 2014
Location: New York
Programs: MB-LTT , HH-Diam., HGP-Expl.
Posts: 778
Whatever you do it will take time. How badly do you want it? I would start with Marriott Rewards, explain the situation, and see if they can help. If the agent is clueless ask to speak with a supervisor. HUCA a couple of times. Reach out to the property directly. They likely are playing games with their inventory but rather than have you expose them to Corporate they may help you out on an individual basis (make an award reservation for you on your preferred dates) to prevent being outed.
Dec 13, 2018, 12:46 pm
#971
Join Date: Aug 2012
Location: SFO
Posts: 642
Pardon the ignorance - what is the downside to changing to new categories? Have OC9 right now - but want to change dates on existing reservation. Understand this will change cert to NC6. What is the downside of this?
Dec 13, 2018, 1:50 pm
#972
Join Date: Jan 2010
Programs: UA, AS
Posts: 2,393
You have to detach your cert to convert and once you do you will have to rebook under the new rules (current hotel category and fees) and obviously award availability must be available for the dates you are looking for. If the hotel has gone up in category to an NC7 you would not be able to use your NC6 to rebook it. Cert expiration will reset to a year from NC conversion and probably no further extension of expiration will be possible so if you want the furthest expiration date on your new cert you want to wait to convert it until just before your old cert expires.
Dec 13, 2018, 2:31 pm
#973
Join Date: Apr 2016
Posts: 702
Whatever you do it will take time. How badly do you want it? I would start with Marriott Rewards, explain the situation, and see if they can help. If the agent is clueless ask to speak with a supervisor. HUCA a couple of times. Reach out to the property directly. They likely are playing games with their inventory but rather than have you expose them to Corporate they may help you out on an individual basis (make an award reservation for you on your preferred dates) to prevent being outed.
When I was trying to book a 7-night ski vacation last year, it appeared that at least one day each week was blocked. I spoke with the head of reservations at the hotel, who quickly booked a 7-night points advance award. Afterwards, Marriott customer serviced attach my certificate to it.
Dec 13, 2018, 9:32 pm
#974
Join Date: Mar 2015
Location: New York, NY
Posts: 31
Unfortunately, there is no availability for 7 nights. The agent wasn't able to attach the cert for 5 nights booking. Gotta try other hotels...
Dec 13, 2018, 11:40 pm
#975
Join Date: Jan 2010
Programs: UA, AS
Posts: 2,393
Did you try making the booking first and then calling in to attach a cert or did you ask the agent to make the booking and attach a cert at the same time? If it were possible I would suspect it might be easier to book it yourself then call and ask the agent to attach the cert.