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Travel Package General Discussion Thread

Travel Package General Discussion Thread

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Old May 27, 19, 6:04 am   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: silverforumsurf
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Legacy to New Travel Package Conversion (effective August 2018)
A Marriott supervisor can currently convert your legacy travel package into the new category mapping. If you hold a Category 6, 8, or Tier 1-3 legacy certificate, it's ideal to downgrade your certificate before converting so that points don't potentially get lost in the process.

When converting your legacy certificate to a new certificate your prior certificate is cancelled and your new certificate will (in most cases) have an expiration date that is 12 months from the date of issuance (today).

The codes for the New Category partial packages are:
5-night packages
  • OC5=530T/P530 is now NC4 QP53
  • OC6=570T/P570 is now NC4 QP53
  • OC7=610T/P610 is now NC5 QP61 (refund value: 45K)
  • OC8=650T/P650 is now NC5 QP?? (Refund value: 75k)
  • OC9=690T/P690 is now NC6 QP69
7-night packages
  • NC4 QP83 = OC5 830T/P830 (refund value: 45K)
  • NC4 QP87 = OC6 870T/P870 (refund value: 75K)
  • NC5 QP91 = OC7 910T/P910 (refund value: 105K)
  • NC5 QP95 = OC8 950T/P950 (refund value: 135K)
  • NC6 QP99 = OC9 990T/P990 (refund value: 165K)
  • NC6 QP99 = OC Tier 1-3 L830 (refund value: 195K)
  • NC7 QL87 = OC Tier 4-5 L870 (refund value: 315K)
Other 7-night packages
  • NC5 QP88 = OC7 P880 (refund value: 135K)
  • NC5 QP92 = OC8 P920 (refund value: 165K)
legend:
NCx = new certificate category
QPxx = post-merger converted partial package
OCx = old certificate category
QLxx = post-merger converted partial package (only QL known so far is QL87 for NC7)
xx0T = initial package;
Pxx0 = partial package;

************************************************** *******

MARRIOT UK: +44 20 7012 7312

For best practices on converting OC to NC, Iíve copied post # 1181 here. Thank you jameswes!


(Also, never use the word UPGRADE. You must say you want to CONVERT your certs.)

New data point for the new year.

I've read/followed the majority of this thread and now that I have a plan for how to use the travel certificates I made it happen

Last July, I purchased two OC1-5 travel packages. I have an upcoming trip that I wanted to use the certificates to book two rooms at an NC5 hotel.

1) Verified that I had an extra 120,000 MR points in my account (2x60,000 to upgrade from NC4 to NC5)
2) Call the UK Marriott # in the wiki (+44 20 7012 7312). In total, the call took about 25 minutes.
3) Explain that I have a booking I wanted to make, and I wanted to Cancel my two 830T certificates and convert them to two QP91 certificates. I did need to be clear with the rep that I was going to be using additional points from my account to upgrade the certificate.
Canceling two 830T (OC1-5) added 90,000 points (2x45000) to my account
Ordering two QP91 (NC5) subtracted 210,000 points (2x105K) from my account
4) The rep said that their "specialist" wasn't in the office, but she would leave detailed notes and have him do it the next day
5) True to form, the next day (today), I got an emails saying that my old certificates were canceled and new certificates were ordered.
Email clearly states that 830T certs were canceled
Second email clearly states that QP91 certs were ordered and 210K points were redeemed
Email (and account) state that the expiration is one year from today
As typical, App is up-to-date, website doesn't show the updated information yet.
IMPORTANT! Possible Points Advance Implications of March 5 category changes: Thereís a (potential) issue with the category changes and Points Advance reservations. Marriott included the following information when they emailed some of us about the upcoming changes: ďPoints Advance ó Members who wish to book a points advance redemption under the current Marriott Rewards and SPG award chart are encouraged to order redemption certificates before March 5 to lock in the rate. On March 5, redemption bookings are subject to the new unified program award chart.Ē Weíve reached out to Marriott to confirm the practical implications of this verbiage, as it sounds like Points Advance reservations will revert to the new pricing if they donít have certificates attached prior to March 5. To be on the safe side, if your hotel is increasing in category be sure your TP certificate is attached to the reservation before March 5.
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Old Nov 7, 18, 5:15 pm
  #736  
 
Join Date: Sep 2004
Location: The World!!!
Programs: Some of them not all ...
Posts: 1,168
Originally Posted by EDIflyer View Post
Has anyone noticed their cert has disappeared from the Activity page? Mine used to show there above the points transactions but when I checked just now it had vanished... I've not done anything recently as I'm still waiting for Westin to be bookable for TPs.
Mine is still there, waiting to be converted to one of the NEW ones

P950 PARTIAL PKG-CAT 8
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Old Nov 7, 18, 5:23 pm
  #737  
 
Join Date: Dec 2010
Location: LHR
Programs: Accor PLT,Thai Silver, HH Dia, SPG PLT (LT Gold), TK Gold, M&M S, BA Silver, Hyatt Dia
Posts: 4,305
Sorry for the silly question but if I take a 7nt + 50K miles package does it actually give 8 nights (ie taking into account the book 5 pay 4)?
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Old Nov 7, 18, 6:01 pm
  #738  
 
Join Date: Jan 2010
Programs: UA, AS
Posts: 1,149
Originally Posted by ExpatSomchai View Post
Sorry for the silly question but if I take a 7nt + 50K miles package does it actually give 8 nights (ie taking into account the book 5 pay 4)?
No. You only get 7 total nights with the cert. I believe it shows as 6 nights plus one free in the breakdown. You do not get 8 nights on a 7 night cert.
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Old Nov 7, 18, 7:12 pm
  #739  
 
Join Date: Mar 2015
Location: NYC
Programs: DL DM, Marriott Platinum, Hyatt Explorist, Hilton Gold; Ex UA 1K & AA EXP
Posts: 1,339
Originally Posted by skimthetrees View Post
No. You only get 7 total nights with the cert. I believe it shows as 6 nights plus one free in the breakdown. You do not get 8 nights on a 7 night cert.
Exactly!
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Old Nov 8, 18, 6:29 am
  #740  
 
Join Date: Dec 2007
Location: SFO
Posts: 2,172
My experience today with redeeming a converted certificate started with 3 calls but ended up with all 3 former-SPG agents that donít have the system to attach (less than 5 minutes each because I cut them off and said Iíll call Marriott myself). 4th call I got a Marriott agent and attached my certificate to a current reservation within 1 min.

For or those that want to attach to SPG property and you end up with an SPG agent, kindly ask them to make a reservation for you without attaching any certificates (plus they donít know how to do it). Then call Marriott to attach.
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Old Nov 8, 18, 7:04 am
  #741  
 
Join Date: Jun 2005
Location: UK
Programs: BD/BA G, VS G, SQ S, Hilton Honors D, IHG S/A, SPG G, CC G, Hertz PC
Posts: 3,629
Originally Posted by carlitos View Post
Mine is still there, waiting to be converted to one of the NEW ones

P950 PARTIAL PKG-CAT 8
Hmm mine was converted but not showing up any more - a bit ominous!
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Old Nov 8, 18, 8:20 am
  #742  
 
Join Date: Jan 2016
Programs: AA EXP, Hyatt Globalist, Marriott Premier Plat
Posts: 99
Anyone know if extending the packages by a year is still an option, post-merger?
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Old Nov 8, 18, 9:00 am
  #743  
 
Join Date: Jun 2004
Location: Queens, NY
Programs: SPG/Marriott Plat, AA Plat, HH Gold
Posts: 898
Originally Posted by Martellus View Post
Anyone know if extending the packages by a year is still an option, post-merger?
I was told last week by a pretty knowledgeable agent that the 1-yr extensions were still possible.
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Old Nov 8, 18, 10:58 am
  #744  
 
Join Date: Sep 2004
Location: The World!!!
Programs: Some of them not all ...
Posts: 1,168
Originally Posted by EDIflyer View Post
Hmm mine was converted but not showing up any more - a bit ominous!
That is why mine is still Not converted. I am waiting to see if there are more data points for Upgrading an old TP.
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Old Nov 8, 18, 12:25 pm
  #745  
 
Join Date: Jan 2010
Programs: UA, AS
Posts: 1,149
Originally Posted by Martellus View Post
Anyone know if extending the packages by a year is still an option, post-merger?
When you convert your old pre 8/18 cert into a NC post 8/18 cert, which you must do to attach it in the new system, a new cert will be created with a new expiration date 1 year from the date of conversion. So wait to convert your old cert until a little before it would expire and then convert it to an NC cert and you will extend the date by a year from the date of conversion.
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Old Nov 8, 18, 3:50 pm
  #746  
 
Join Date: Aug 2012
Location: Canada
Programs: Marriott LTPP
Posts: 437
I was able to upgrade two 5 night TP certificates from an OC 4 to a NC 5. Both upgrades cost me 45K points each.
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Old Nov 8, 18, 4:27 pm
  #747  
 
Join Date: May 2014
Posts: 29
I have 7 nights at the Wailea Beach Resort - Marriott, Maui, via an old TP7 booked for Jan 19.
Currently have a Garden View, Guest room, 1 King or 2 Queen, Balcony, and would love something bigger.

Anyone had any luck with having them change to a better room? I have no status, but am willing to pay some $$ to upgrade.
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Last edited by bryan995; Nov 8, 18 at 5:18 pm
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Old Nov 8, 18, 5:01 pm
  #748  
FlyerTalk Evangelist
 
Join Date: Jun 2007
Location: Toronto vicinity
Programs: UA 1K, AC MM E50, AA EXP, SPG P100, Marriott Plat, Fairmont Plat
Posts: 11,701
Originally Posted by Martellus View Post
Anyone know if extending the packages by a year is still an option, post-merger?
It's been reported here, that the mere fact of calling to have your OC cert updated to a NC cert will extend it by a year.

Edit: Oops, and I see skimthetrees has already made the same suggestion!
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Old Nov 8, 18, 5:22 pm
  #749  
 
Join Date: Sep 2004
Location: The World!!!
Programs: Some of them not all ...
Posts: 1,168
Originally Posted by bryan995 View Post
I have 7 nights at the Wailea Beach Resort - Marriott, Maui, via an old TP7 booked for Jan 19.
Currently have a Garden View, Guest room, 1 King or 2 Queen, Balcony, and would love something bigger.

Anyone had any luck with having them change to a better room? I have no status, but am willing to pay some $$ to upgrade.
Stayed there this past February and was upgraded to an ocean view while on a TP5 nights. Of course, it help that at that time I was Marriott Gold, but they did not offer breakfast. Now as a Platinum at New Marriott Elite tier system, they say they offer some pastry and coffee at Starbucks. Well, I rather get a good room after Christmas, than the breakfast they are offering. You might have luck paying for an upgrade (Up-sell).
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Old Nov 8, 18, 9:01 pm
  #750  
kkl
 
Join Date: Feb 2010
Posts: 729
Originally Posted by Safti View Post
I was able to upgrade two 5 night TP certificates from an OC 4 to a NC 5. Both upgrades cost me 45K points each.
Glad to know

Need to upgrade mine
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