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Travel Package General Discussion Thread

Travel Package General Discussion Thread

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Old May 27, 19, 6:04 am   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: silverforumsurf
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Legacy to New Travel Package Conversion (effective August 2018)
A Marriott supervisor can currently convert your legacy travel package into the new category mapping. If you hold a Category 6, 8, or Tier 1-3 legacy certificate, it's ideal to downgrade your certificate before converting so that points don't potentially get lost in the process.

When converting your legacy certificate to a new certificate your prior certificate is cancelled and your new certificate will (in most cases) have an expiration date that is 12 months from the date of issuance (today).

The codes for the New Category partial packages are:
5-night packages
  • OC5=530T/P530 is now NC4 QP53
  • OC6=570T/P570 is now NC4 QP53
  • OC7=610T/P610 is now NC5 QP61 (refund value: 45K)
  • OC8=650T/P650 is now NC5 QP?? (Refund value: 75k)
  • OC9=690T/P690 is now NC6 QP69
7-night packages
  • NC4 QP83 = OC5 830T/P830 (refund value: 45K)
  • NC4 QP87 = OC6 870T/P870 (refund value: 75K)
  • NC5 QP91 = OC7 910T/P910 (refund value: 105K)
  • NC5 QP95 = OC8 950T/P950 (refund value: 135K)
  • NC6 QP99 = OC9 990T/P990 (refund value: 165K)
  • NC6 QP99 = OC Tier 1-3 L830 (refund value: 195K)
  • NC7 QL87 = OC Tier 4-5 L870 (refund value: 315K)
Other 7-night packages
  • NC5 QP88 = OC7 P880 (refund value: 135K)
  • NC5 QP92 = OC8 P920 (refund value: 165K)
legend:
NCx = new certificate category
QPxx = post-merger converted partial package
OCx = old certificate category
QLxx = post-merger converted partial package (only QL known so far is QL87 for NC7)
xx0T = initial package;
Pxx0 = partial package;

************************************************** *******

MARRIOT UK: +44 20 7012 7312

For best practices on converting OC to NC, I’ve copied post # 1181 here. Thank you jameswes!


(Also, never use the word UPGRADE. You must say you want to CONVERT your certs.)

New data point for the new year.

I've read/followed the majority of this thread and now that I have a plan for how to use the travel certificates I made it happen

Last July, I purchased two OC1-5 travel packages. I have an upcoming trip that I wanted to use the certificates to book two rooms at an NC5 hotel.

1) Verified that I had an extra 120,000 MR points in my account (2x60,000 to upgrade from NC4 to NC5)
2) Call the UK Marriott # in the wiki (+44 20 7012 7312). In total, the call took about 25 minutes.
3) Explain that I have a booking I wanted to make, and I wanted to Cancel my two 830T certificates and convert them to two QP91 certificates. I did need to be clear with the rep that I was going to be using additional points from my account to upgrade the certificate.
Canceling two 830T (OC1-5) added 90,000 points (2x45000) to my account
Ordering two QP91 (NC5) subtracted 210,000 points (2x105K) from my account
4) The rep said that their "specialist" wasn't in the office, but she would leave detailed notes and have him do it the next day
5) True to form, the next day (today), I got an emails saying that my old certificates were canceled and new certificates were ordered.
Email clearly states that 830T certs were canceled
Second email clearly states that QP91 certs were ordered and 210K points were redeemed
Email (and account) state that the expiration is one year from today
As typical, App is up-to-date, website doesn't show the updated information yet.
IMPORTANT! Possible Points Advance Implications of March 5 category changes: There’s a (potential) issue with the category changes and Points Advance reservations. Marriott included the following information when they emailed some of us about the upcoming changes: “Points Advance — Members who wish to book a points advance redemption under the current Marriott Rewards and SPG award chart are encouraged to order redemption certificates before March 5 to lock in the rate. On March 5, redemption bookings are subject to the new unified program award chart.” We’ve reached out to Marriott to confirm the practical implications of this verbiage, as it sounds like Points Advance reservations will revert to the new pricing if they don’t have certificates attached prior to March 5. To be on the safe side, if your hotel is increasing in category be sure your TP certificate is attached to the reservation before March 5.
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Old Oct 30, 18, 6:38 pm
  #691  
 
Join Date: Jan 2013
Programs: AA EP, SPG Plat
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A bit off topic, I'm guessing nothing has to be exchanged for the single night certificates when booking Sheraton or legacy SPG? Seems to be bookable online.
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Old Oct 30, 18, 11:58 pm
  #692  
 
Join Date: Apr 2016
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Originally Posted by ICEROCK View Post
Hi folks. Do you guys have success to book SPG property using the new Cat 1-4 7 nights certificate? I called SPG reservation line, they can see the certificate in my account but they can't book it citing the system integration issues. They ask me to call back later but can't tell me when. Any people succeed? Any suggestions? Thanks.
Never mind. I forgot to check the Wiki. It looks like the end of Nov.
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Old Oct 31, 18, 3:02 am
  #693  
 
Join Date: Oct 2016
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Confirmed I was able to book a Sheraton property and attach a 7 night certificate. No issues at all.
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Old Oct 31, 18, 3:18 am
  #694  
 
Join Date: Jul 2018
Location: SFO
Posts: 153
Converted 2x certs from the old category to new mapping. Attached one cert to a reservation. Total savings ~$2,000. Took roughly 30min, I was quite surprised how smooth it was.
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Old Oct 31, 18, 5:01 am
  #695  
 
Join Date: Mar 2010
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Originally Posted by goodeats21 View Post
Basic question, as I haven't had much time to devote to keeping up with all the merger fallout.

I had a reservation using old-style 7 night cert. (Cat1-5). I had to cancel due to changing work commitments.
Phone agent said I would get the cert back, but in checking account, looks like it deposited 45,000 points into my account instead.

Should I be able to get the cert back? Not sure what the expectations are now...
Thanks.
Originally Posted by potm View Post


You’ll have to call back and explain what happened and get them to give you a new certificate instead of 45k points.
Thanks. Appreciate the info.

I finally got a chance to call. Took some pushing, as they originally said it was just the 45,000 point option, but they finally put me on hold and switched out the 45,000 points for a new Cat 1-4 cert.
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Old Oct 31, 18, 7:55 am
  #696  
 
Join Date: Jun 2015
Posts: 61
Family stay in NC4 or NC5

Hello everyone,

I have tried searching but can't find any related threads (if there are, apologies, I would be very grateful for pointers).

I have a travel package that I can (hopefully) use in a NC4 or NC5 hotel, and am looking for suggestions that will be suitable for a family with two children (will be 2 and 4) - so most likely hotels with 2x double beds in a "standard room". We will be travelling from the UK but very happy to be flexible on location! Most likely looking at next Spring/early summer - but again, this can be flexible.

Many thanks!
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Old Oct 31, 18, 8:02 am
  #697  
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Join Date: Sep 2009
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Posts: 79,605
What are NC4 and NC5? North Carolina congressional districts?
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Old Oct 31, 18, 8:19 am
  #698  
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Join Date: Oct 2002
Location: McKinney, TX, USA
Programs: AA Plat/2MM; Marriott LTPP; IHG Plat; Hilton Gold; Hyatt Discoverist
Posts: 11,057
I do believe NC4 and NC5 are references to specific hotel certs from a Travel Package award.

Check out the Wiki section of the https://www.flyertalk.com/forum/marr...on-thread.html.
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Old Oct 31, 18, 8:23 am
  #699  
 
Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: BA Gold, TK E+, IB+, VS FC, Hyatt Globalist, MR Plat Prem, IHG Plat, Hilton Gold
Posts: 6,589
Orlando is a pretty good option for mid-range hotels good for the whole family.

Europe is tough for 2 queens.

But ultimately you're better off thinking about where you'd like to take the family, then look to see if a suitable Marriott option exists.
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Old Oct 31, 18, 8:35 am
  #700  
 
Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: BA Gold, TK E+, IB+, VS FC, Hyatt Globalist, MR Plat Prem, IHG Plat, Hilton Gold
Posts: 6,589
Originally Posted by carlitos View Post
What? seriously? they will allow it again in 2019?
No luck for me. I was thinking of cashing out mine in the next couple of weeks. The hotels I like are all NC6, so no use for an OC8.
Originally Posted by qofmiwok View Post
I never thought I'd be able to use my certificate if they didn't keep extending it until it happened to work out. But I recently converted it from the old 1-5 to a new 1-4 plus upgraded it to a 5 at the same time. It took several phone calls and they overcharged me 30000 points, but just credited them back because it was easier than trying to fix the mistake. I just used it for a week at Barcelona Renaissance, which worked out well. In the end the week really didn't cost me anything thanks to the old package pricing. But I'm glad to have one less thing to worry about.
Going through this thread, I still can't figure out whether upgrading old certs is a fluke or something worth trying.

The problem in my case is I would have to cancel my 5-night stay (using points) to free up the 60K points for the TP upgrade that I could then apply to a 7-night stay. So many things could potentially go wrong, especially since it is a Sheraton that just moved onto the Marriott platform...
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Old Oct 31, 18, 9:36 am
  #701  
 
Join Date: Jun 2015
Posts: 61
Originally Posted by hhoope01 View Post
I do believe NC4 and NC5 are references to specific hotel certs from a Travel Package award.

Check out the Wiki section of the https://www.flyertalk.com/forum/marr...on-thread.html.
Yes - I had an Old Category 6 certificate which I'm hoping to be able to use at a New Category 4 or 5 (if I manage to find somebody that will allow me to upgrade)

Originally Posted by craigthemif View Post
Orlando is a pretty good option for mid-range hotels good for the whole family.

Europe is tough for 2 queens.

But ultimately you're better off thinking about where you'd like to take the family, then look to see if a suitable Marriott option exists.
Thank you... yes I appreciate it's a slightly backwards way of thinking, but I have the certificate and we're moving house within the next month so looking to limit cash spending. We haven't travelled much in recent years and there are lots of places we'd like to go - so thinking that it makes sense to start narrowing places down by the free accommodation!
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Old Oct 31, 18, 10:16 am
  #702  
 
Join Date: Dec 2000
Location: bay area, ca
Programs: UA plat, spg plat, aa plat, marriott plat
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Originally Posted by MSPeconomist View Post
What are NC4 and NC5? North Carolina congressional districts?
I think this was a tongue in cheek comment due to your heading of stay IN NC4 rather than stay WITH NC4 - but I could be wrong
Originally Posted by hhoope01 View Post
I do believe NC4 and NC5 are references to specific hotel certs from a Travel Package award.

Check out the Wiki section of the https://www.flyertalk.com/forum/marr...on-thread.html.
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Old Oct 31, 18, 11:14 am
  #703  
 
Join Date: Nov 2009
Location: RDU
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Originally Posted by potm View Post
Confirmed I was able to book a Sheraton property and attach a 7 night certificate. No issues at all.
the above was my experience yesterday
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Old Oct 31, 18, 2:28 pm
  #704  
 
Join Date: Dec 2003
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Originally Posted by njm42 View Post
Yes - I had an Old Category 6 certificate which I'm hoping to be able to use at a New Category 4 or 5 (if I manage to find somebody that will allow me to upgrade)
..!
you ll have far far more options with cat 5 - too many to suggest without some geographical preference
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Old Oct 31, 18, 2:30 pm
  #705  
 
Join Date: Nov 2007
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Originally Posted by ICEROCK View Post
Hi folks. Do you guys have success to book SPG property using the new Cat 1-4 7 nights certificate? I called SPG reservation line, they can see the certificate in my account but they can't book it citing the system integration issues. They ask me to call back later but can't tell me when. Any people succeed? Any suggestions? Thanks.
Call the Marriott side. They were easily able to book my hotel without any issues.
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