Sep 4, 2018, 3:50 pm
Last edit by: Counsellor
LINK TO CHART
Legacy to New Travel Package Conversion (effective August 2018)
A Marriott supervisor can currently convert your legacy travel package into the new category mapping. If you hold a Category 6, 8, or Tier 1-3 legacy certificate, it's ideal to downgrade your certificate before converting so that points don't potentially get lost in the process.
When converting your legacy certificate to a new certificate your prior certificate is cancelled and your new certificate will (in most cases) have an expiration date that is 12 months from the date of issuance (today).
The codes for the New Category partial packages are:
5-night packages
NCx = new certificate category
QPxx = post-merger converted partial package
OCx = old certificate category
QLxx = post-merger converted partial package (only QL known so far is QL87 for NC7)
xx0T = initial package;
Pxx0 = partial package;
************************************************** *******
MARRIOT UK: +44 20 7012 7312
For best practices on converting OC to NC, I’ve copied post # 1181 here. Thank you jameswes!
(Also, never use the word UPGRADE. You must say you want to CONVERT your certs.)
IMPORTANT! Possible Points Advance Implications of March 5 category changes: There’s a (potential) issue with the category changes and Points Advance reservations. Marriott included the following information when they emailed some of us about the upcoming changes: “Points Advance — Members who wish to book a points advance redemption under the current Marriott Rewards and SPG award chart are encouraged to order redemption certificates before March 5 to lock in the rate. On March 5, redemption bookings are subject to the new unified program award chart.” We’ve reached out to Marriott to confirm the practical implications of this verbiage, as it sounds like Points Advance reservations will revert to the new pricing if they don’t have certificates attached prior to March 5. To be on the safe side, if your hotel is increasing in category be sure your TP certificate is attached to the reservation before March 5.
Concerning use of TP for peak or off-peak, see post 2179:
Legacy to New Travel Package Conversion (effective August 2018)
A Marriott supervisor can currently convert your legacy travel package into the new category mapping. If you hold a Category 6, 8, or Tier 1-3 legacy certificate, it's ideal to downgrade your certificate before converting so that points don't potentially get lost in the process.
When converting your legacy certificate to a new certificate your prior certificate is cancelled and your new certificate will (in most cases) have an expiration date that is 12 months from the date of issuance (today).
The codes for the New Category partial packages are:
5-night packages
- OC5=530T/P530 is now NC4 QP53
- OC6=570T/P570 is now NC4 QP53
- OC7=610T/P610 is now NC5 QP61 (refund value: 45K)
- OC8=650T/P650 is now NC5 QP?? (Refund value: 75k)
- OC9=690T/P690 is now NC6 QP69
- NC4 QP83 = OC5 830T/P830 (refund value: 45K)
- NC4 QP87 = OC6 870T/P870 (refund value: 75K)
- NC5 QP91 = OC7 910T/P910 (refund value: 105K)
- NC5 QP95 = OC8 950T/P950 (refund value: 135K)
- NC6 QP99 = OC9 990T/P990 (refund value: 165K)
- NC6 QP99 = OC Tier 1-3 L830 (refund value: 195K)
- NC7 QL87 = OC Tier 4-5 L870 (refund value: 315K)
- NC5 QP88 = OC7 P880 (refund value: 135K)
- NC5 QP92 = OC8 P920 (refund value: 165K)
NCx = new certificate category
QPxx = post-merger converted partial package
OCx = old certificate category
QLxx = post-merger converted partial package (only QL known so far is QL87 for NC7)
xx0T = initial package;
Pxx0 = partial package;
************************************************** *******
MARRIOT UK: +44 20 7012 7312
For best practices on converting OC to NC, I’ve copied post # 1181 here. Thank you jameswes!
(Also, never use the word UPGRADE. You must say you want to CONVERT your certs.)
New data point for the new year.
I've read/followed the majority of this thread and now that I have a plan for how to use the travel certificates I made it happen
Last July, I purchased two OC1-5 travel packages. I have an upcoming trip that I wanted to use the certificates to book two rooms at an NC5 hotel.
1) Verified that I had an extra 120,000 MR points in my account (2x60,000 to upgrade from NC4 to NC5)
2) Call the UK Marriott # in the wiki (+44 20 7012 7312). In total, the call took about 25 minutes.
3) Explain that I have a booking I wanted to make, and I wanted to Cancel my two 830T certificates and convert them to two QP91 certificates. I did need to be clear with the rep that I was going to be using additional points from my account to upgrade the certificate.
Canceling two 830T (OC1-5) added 90,000 points (2x45000) to my account
Ordering two QP91 (NC5) subtracted 210,000 points (2x105K) from my account
4) The rep said that their "specialist" wasn't in the office, but she would leave detailed notes and have him do it the next day
5) True to form, the next day (today), I got an emails saying that my old certificates were canceled and new certificates were ordered.
Email clearly states that 830T certs were canceled
Second email clearly states that QP91 certs were ordered and 210K points were redeemed
Email (and account) state that the expiration is one year from today
As typical, App is up-to-date, website doesn't show the updated information yet.
I've read/followed the majority of this thread and now that I have a plan for how to use the travel certificates I made it happen
Last July, I purchased two OC1-5 travel packages. I have an upcoming trip that I wanted to use the certificates to book two rooms at an NC5 hotel.
1) Verified that I had an extra 120,000 MR points in my account (2x60,000 to upgrade from NC4 to NC5)
2) Call the UK Marriott # in the wiki (+44 20 7012 7312). In total, the call took about 25 minutes.
3) Explain that I have a booking I wanted to make, and I wanted to Cancel my two 830T certificates and convert them to two QP91 certificates. I did need to be clear with the rep that I was going to be using additional points from my account to upgrade the certificate.
Canceling two 830T (OC1-5) added 90,000 points (2x45000) to my account
Ordering two QP91 (NC5) subtracted 210,000 points (2x105K) from my account
4) The rep said that their "specialist" wasn't in the office, but she would leave detailed notes and have him do it the next day
5) True to form, the next day (today), I got an emails saying that my old certificates were canceled and new certificates were ordered.
Email clearly states that 830T certs were canceled
Second email clearly states that QP91 certs were ordered and 210K points were redeemed
Email (and account) state that the expiration is one year from today
As typical, App is up-to-date, website doesn't show the updated information yet.
Concerning use of TP for peak or off-peak, see post 2179:
The new award redemption chart will not impact Travel Packages. After these changes go into effect, you'll be able to book a hotel within the category assigned to your Travel Package, regardless of whether the dates at the hotel are in off-peak, standard or peak rates.
Travel Package General Discussion Thread
Oct 15, 2018, 5:16 am
#616
Join Date: Dec 2015
Posts: 393
This happened to me as well. What was interested is the CSR put in 45K and then did the reservation, the 45K was then pulled out of the account the next morning. I think 45K is the value if you cancel the cert altogether. Looks like the Marriott website can't really handle the use of these certs, so the CSR rep sort of had to back door make the reservation for us.
Oct 15, 2018, 3:00 pm
#617
Join Date: Jul 2017
Programs: UR, Marriott, AA, WN, Chick Fil A Red
Posts: 182
Points needed for upgrading old 7N certificate
I have an upcoming 7 night point stay booked in a category 6 hotel. I'd like to use one of my unattached, pre-August certificates for the stay. I have an (old) Cat 1-5 and a Cat 7 certificate. Has anyone had success changing the categories for the old certificates since September?
Oct 15, 2018, 9:09 pm
#618
Join Date: Aug 2010
Posts: 39
Can anyone explain what I can do with this cert? P830 PARTIAL PKG-CAT 1-5 expiring 3/9/19.
Can it be used on cat 5s? It was a 7 day pre merge
Can it be used on cat 5s? It was a 7 day pre merge
Oct 15, 2018, 9:14 pm
#619
Join Date: Nov 2009
Posts: 432
Oct 15, 2018, 11:17 pm
#620
Join Date: Dec 2014
Posts: 3
forgive me if this has been answered already but I've searched but to no avail about how do you check if your 7 night certificate was attached to a hotel? I called Marriott rewards today and asked to book a cat 5 hotel with my legacy cat 1-5 ( knowing that it is converted to 1-4 now). I received the email saying my legacy cert p830 was canceled and converted to the new cert qp83. I was expecting the rep to tell me I'd need to upgrade it at least or that i couldnt be done but she says she has reserved the cat 5 already. How can I confirm that is the case? I'll try calling marriott rewards back tomorrow to confirm if nothing else.
thanks
thanks
Oct 15, 2018, 11:23 pm
#621
Join Date: Nov 2009
Posts: 432
forgive me if this has been answered already but I've searched but to no avail about how do you check if your 7 night certificate was attached to a hotel? I called Marriott rewards today and asked to book a cat 5 hotel with my legacy cat 1-5 ( knowing that it is converted to 1-4 now). I received the email saying my legacy cert p830 was canceled and converted to the new cert qp83. I was expecting the rep to tell me I'd need to upgrade it at least or that i couldnt be done but she says she has reserved the cat 5 already. How can I confirm that is the case? I'll try calling marriott rewards back tomorrow to confirm if nothing else.
thanks
thanks
Oct 16, 2018, 6:50 am
#622
Join Date: Dec 2014
Posts: 3
I got a new email saying qp83 was ordered. Reservation doesn't say certificate attached. It just says i still need a certain#of points still. The difference if the hotel points requirements and the balance in my account
Oct 16, 2018, 7:03 am
#623
Join Date: Nov 2016
Location: Hartford, CT
Programs: Marriott LTS
Posts: 195
I tired finding this but couldnt - can some one please tell me whether we can book SPG properties using the 7 night certificate? The CSR I talked to said she couldnt.
Oct 16, 2018, 7:19 am
#624
FlyerTalk Evangelist
Join Date: Jun 2007
Location: Toronto
Programs: UA 1K, AC MM E75, Marriott LT Ti, IHG Dia Amb, Hyatt Glob
Posts: 15,520
Oct 16, 2018, 7:35 am
#625
Join Date: Nov 2016
Location: Hartford, CT
Programs: Marriott LTS
Posts: 195
Oct 16, 2018, 9:28 am
#626
Join Date: Dec 2014
Posts: 3
Also, i called both lines with only a 1 minute wait time at 8am central time
Oct 16, 2018, 3:12 pm
#627
Join Date: Sep 2017
Location: SFO/LAX/SAN/LAS/DFW/JFK/LGA/EWR/MIA
Posts: 1,073
Oct 17, 2018, 6:42 am
#628
FlyerTalk Evangelist
Join Date: Mar 2008
Location: body: A stone's throw from SFO, mind: SE Asia
Programs: Some of this 'n some of that
Posts: 17,263
Called in to get my OC5 converted and attached. I specified that THIS was the cert that I wanted and gave the expiration date to further delineate it. Also specified I didn't want to touch any other certs and to leave them alone. The agent confirmed using the first expiring cert, the OC5, and not touching the others.... and went and converted an OC6 later expiring cert. 
Oct 17, 2018, 7:07 am
#629
Join Date: Nov 2009
Posts: 432
Called in to get my OC5 converted and attached. I specified that THIS was the cert that I wanted and gave the expiration date to further delineate it. Also specified I didn't want to touch any other certs and to leave them alone. The agent confirmed using the first expiring cert, the OC5, and not touching the others.... and went and converted an OC6 later expiring cert.
Oct 17, 2018, 9:11 am
#630
Join Date: Dec 2000
Location: bay area, ca
Programs: UA plat, , aa plat, marriott LT titanium
Posts: 4,833
Called in to get my OC5 converted and attached. I specified that THIS was the cert that I wanted and gave the expiration date to further delineate it. Also specified I didn't want to touch any other certs and to leave them alone. The agent confirmed using the first expiring cert, the OC5, and not touching the others.... and went and converted an OC6 later expiring cert.