Sep 4, 2018, 3:50 pm
Last edit by: Counsellor
LINK TO CHART
Legacy to New Travel Package Conversion (effective August 2018)
A Marriott supervisor can currently convert your legacy travel package into the new category mapping. If you hold a Category 6, 8, or Tier 1-3 legacy certificate, it's ideal to downgrade your certificate before converting so that points don't potentially get lost in the process.
When converting your legacy certificate to a new certificate your prior certificate is cancelled and your new certificate will (in most cases) have an expiration date that is 12 months from the date of issuance (today).
The codes for the New Category partial packages are:
5-night packages
NCx = new certificate category
QPxx = post-merger converted partial package
OCx = old certificate category
QLxx = post-merger converted partial package (only QL known so far is QL87 for NC7)
xx0T = initial package;
Pxx0 = partial package;
************************************************** *******
MARRIOT UK: +44 20 7012 7312
For best practices on converting OC to NC, I’ve copied post # 1181 here. Thank you jameswes!
(Also, never use the word UPGRADE. You must say you want to CONVERT your certs.)
IMPORTANT! Possible Points Advance Implications of March 5 category changes: There’s a (potential) issue with the category changes and Points Advance reservations. Marriott included the following information when they emailed some of us about the upcoming changes: “Points Advance — Members who wish to book a points advance redemption under the current Marriott Rewards and SPG award chart are encouraged to order redemption certificates before March 5 to lock in the rate. On March 5, redemption bookings are subject to the new unified program award chart.” We’ve reached out to Marriott to confirm the practical implications of this verbiage, as it sounds like Points Advance reservations will revert to the new pricing if they don’t have certificates attached prior to March 5. To be on the safe side, if your hotel is increasing in category be sure your TP certificate is attached to the reservation before March 5.
Concerning use of TP for peak or off-peak, see post 2179:
Legacy to New Travel Package Conversion (effective August 2018)
A Marriott supervisor can currently convert your legacy travel package into the new category mapping. If you hold a Category 6, 8, or Tier 1-3 legacy certificate, it's ideal to downgrade your certificate before converting so that points don't potentially get lost in the process.
When converting your legacy certificate to a new certificate your prior certificate is cancelled and your new certificate will (in most cases) have an expiration date that is 12 months from the date of issuance (today).
The codes for the New Category partial packages are:
5-night packages
- OC5=530T/P530 is now NC4 QP53
- OC6=570T/P570 is now NC4 QP53
- OC7=610T/P610 is now NC5 QP61 (refund value: 45K)
- OC8=650T/P650 is now NC5 QP?? (Refund value: 75k)
- OC9=690T/P690 is now NC6 QP69
- NC4 QP83 = OC5 830T/P830 (refund value: 45K)
- NC4 QP87 = OC6 870T/P870 (refund value: 75K)
- NC5 QP91 = OC7 910T/P910 (refund value: 105K)
- NC5 QP95 = OC8 950T/P950 (refund value: 135K)
- NC6 QP99 = OC9 990T/P990 (refund value: 165K)
- NC6 QP99 = OC Tier 1-3 L830 (refund value: 195K)
- NC7 QL87 = OC Tier 4-5 L870 (refund value: 315K)
- NC5 QP88 = OC7 P880 (refund value: 135K)
- NC5 QP92 = OC8 P920 (refund value: 165K)
NCx = new certificate category
QPxx = post-merger converted partial package
OCx = old certificate category
QLxx = post-merger converted partial package (only QL known so far is QL87 for NC7)
xx0T = initial package;
Pxx0 = partial package;
************************************************** *******
MARRIOT UK: +44 20 7012 7312
For best practices on converting OC to NC, I’ve copied post # 1181 here. Thank you jameswes!
(Also, never use the word UPGRADE. You must say you want to CONVERT your certs.)
New data point for the new year.
I've read/followed the majority of this thread and now that I have a plan for how to use the travel certificates I made it happen
Last July, I purchased two OC1-5 travel packages. I have an upcoming trip that I wanted to use the certificates to book two rooms at an NC5 hotel.
1) Verified that I had an extra 120,000 MR points in my account (2x60,000 to upgrade from NC4 to NC5)
2) Call the UK Marriott # in the wiki (+44 20 7012 7312). In total, the call took about 25 minutes.
3) Explain that I have a booking I wanted to make, and I wanted to Cancel my two 830T certificates and convert them to two QP91 certificates. I did need to be clear with the rep that I was going to be using additional points from my account to upgrade the certificate.
Canceling two 830T (OC1-5) added 90,000 points (2x45000) to my account
Ordering two QP91 (NC5) subtracted 210,000 points (2x105K) from my account
4) The rep said that their "specialist" wasn't in the office, but she would leave detailed notes and have him do it the next day
5) True to form, the next day (today), I got an emails saying that my old certificates were canceled and new certificates were ordered.
Email clearly states that 830T certs were canceled
Second email clearly states that QP91 certs were ordered and 210K points were redeemed
Email (and account) state that the expiration is one year from today
As typical, App is up-to-date, website doesn't show the updated information yet.
I've read/followed the majority of this thread and now that I have a plan for how to use the travel certificates I made it happen
Last July, I purchased two OC1-5 travel packages. I have an upcoming trip that I wanted to use the certificates to book two rooms at an NC5 hotel.
1) Verified that I had an extra 120,000 MR points in my account (2x60,000 to upgrade from NC4 to NC5)
2) Call the UK Marriott # in the wiki (+44 20 7012 7312). In total, the call took about 25 minutes.
3) Explain that I have a booking I wanted to make, and I wanted to Cancel my two 830T certificates and convert them to two QP91 certificates. I did need to be clear with the rep that I was going to be using additional points from my account to upgrade the certificate.
Canceling two 830T (OC1-5) added 90,000 points (2x45000) to my account
Ordering two QP91 (NC5) subtracted 210,000 points (2x105K) from my account
4) The rep said that their "specialist" wasn't in the office, but she would leave detailed notes and have him do it the next day
5) True to form, the next day (today), I got an emails saying that my old certificates were canceled and new certificates were ordered.
Email clearly states that 830T certs were canceled
Second email clearly states that QP91 certs were ordered and 210K points were redeemed
Email (and account) state that the expiration is one year from today
As typical, App is up-to-date, website doesn't show the updated information yet.
Concerning use of TP for peak or off-peak, see post 2179:
The new award redemption chart will not impact Travel Packages. After these changes go into effect, you'll be able to book a hotel within the category assigned to your Travel Package, regardless of whether the dates at the hotel are in off-peak, standard or peak rates.
Travel Package General Discussion Thread
Oct 9, 2018, 10:00 am
#586
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,755
It seems that legacy SPG properties are still generally not bookable using TP certs. That said, I saw some chatter upthread about Four Points being bookable now, but I can confirm as of this morning that is not true, at least not across the board. Tried booking Four Points Miami Beach only to be transferred to the SPG side, only to be escalated to a supervisor who stated that they cannot book this hotel "until tomorrow, as we're still in the process of bringing hotels online."
Likelihood of it being bookable "tomorrow" approaches zero, but the moral of the story is even Four Points are not bookable across the board.
Likelihood of it being bookable "tomorrow" approaches zero, but the moral of the story is even Four Points are not bookable across the board.
4P at Sydney continues to direct me to the SPG site.
For properties still direct you to SPG booking engine to book, they are definitely NOT bookable yet.
Oct 9, 2018, 10:32 am
#587
Join Date: Jun 2011
Location: New York City
Posts: 801
I notice 4P at Brisbane no longer showing the SPG purple booking engine. Now it shows the "normal" Marriott format. So some of them are migrated. I assume this 4P can be booked with TP cert because now it is showing fully on Marriott site when I attempted a dummy booking, no redirection.
4P at Sydney continues to direct me to the SPG site.
For properties still direct you to SPG booking engine to book, they are definitely NOT bookable yet.
4P at Sydney continues to direct me to the SPG site.
For properties still direct you to SPG booking engine to book, they are definitely NOT bookable yet.
As an example:
Oct 9, 2018, 10:36 am
#588
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,755
I used desktop, it never redirected me last night. I was like, "Wow, finally!"
Oct 10, 2018, 5:49 am
#590
Join Date: Jul 2015
Location: MIA
Posts: 498
All Four Points and Tribute Portfolio Hotels are now bookable with TP's and Points Advance reservations. There may be a handful of hotels straggling to get integrated but the brands as a whole did integrate.
Timeline for integration can be found here
Timeline for integration can be found here
Oct 10, 2018, 8:16 am
#591
Join Date: Jun 2011
Location: New York City
Posts: 801
Yup, it now appears that 4P Miami Beach is now on Marriott engine... rep was right. Call me a monkey's uncle . . .
Oct 10, 2018, 1:18 pm
#592
Join Date: Jan 2013
Programs: Hyatt Glb, MR Plat
Posts: 2,577
All Four Points and Tribute Portfolio Hotels are now bookable with TP's and Points Advance reservations. There may be a handful of hotels straggling to get integrated but the brands as a whole did integrate.
Timeline for integration can be found here
Timeline for integration can be found here
Edit: nm I see a comment on that post saying 11/27
Oct 11, 2018, 7:02 am
#593
Suspended
Join Date: Aug 2018
Posts: 590
So I was able to call and successfully convert my old Tier 1-3 package to a QP99. Agent said 30k would go back in my account and she said she attached the cert to an existing reservation I had.
However, I don't see either the points or the cert attaching and it's about 15 minutes since the call ended. Should I be worried? Or give it some time? I know the site can be slow.
Update: Points are now in my account. E-cert still showing as unattached.
However, I don't see either the points or the cert attaching and it's about 15 minutes since the call ended. Should I be worried? Or give it some time? I know the site can be slow.
Update: Points are now in my account. E-cert still showing as unattached.
Last edited by kapooncha; Oct 11, 2018 at 7:40 am
Oct 11, 2018, 3:48 pm
#594
Join Date: Oct 2018
Posts: 1
In a 3 hour phone call with Marriott today I attached my certificates to two hotel bookings. I finished the call at roughly 3 pm, I no longer see my certificate and there is no E-cert attached, how long does that take to process? At what point should I be worried about the booking?
Oct 11, 2018, 3:52 pm
#595
Suspended
Join Date: Aug 2018
Posts: 590
In a 3 hour phone call with Marriott today I attached my certificates to two hotel bookings. I finished the call at roughly 3 pm, I no longer see my certificate and there is no E-cert attached, how long does that take to process? At what point should I be worried about the booking?
Oct 11, 2018, 7:38 pm
#596
Join Date: Aug 2012
Location: Canada
Programs: Marriott LTPP
Posts: 568
release dates of SPG hotels to Travel Packages
Can someone point me to the tread about the staggered release dates of SPG hotels to travel packages? I was reading a thread a few weeks ago (can't remember which one) and a site was posted about the staggered dates of SPG availability . It may have been a blogger site but I can't remember. thanks.
Oct 11, 2018, 9:35 pm
#597
Join Date: Feb 2005
Location: Toronto (YYZ)
Posts: 6,279
FIRST ROUND – SEPTEMBER 18
- Some Four Points by Sheraton
- Remaining Four Points by Sheraton properties
- Tribute Portfolio properties
- Sheraton Properties
- Westin Properties
- Le Meriden Properties
- W Hotels
- Luxury Collections Properties
- St. Regis Properties
- Aloft Properties
- Element Properties
Oct 11, 2018, 10:14 pm
#598
Join Date: Sep 2004
Location: The World!!!
Programs: Some of them not all ...
Posts: 1,532
Your'e lucky. Call answered right away - asked if agent familiar with TP - said yes - then said "let's see t....r .....a" at that point asked to be transferred to supervisor! If you don't know something just be honest
Now on hold over 20 minutes -
Does anyone know if I could change OC6 to NC7 and if so how many more points?
QUOTE=Quimby4;30286684]Data Point:
Call Marriott Plat # today, no hold time.
Rep transferred 30k from my acct to hubby.
Unattached OC8 5 night Certificate
Converted to NC5'
Upgraded to NC6 - QP69 for 30k points
Attached new QP69 to New Cat 6 Marriott Hotel.
Hoping to unattach and reattach to a Westin in Dec after Westin's become avail.
Now on hold over 20 minutes -
Does anyone know if I could change OC6 to NC7 and if so how many more points?
QUOTE=Quimby4;30286684]Data Point:
Call Marriott Plat # today, no hold time.
Rep transferred 30k from my acct to hubby.
Unattached OC8 5 night Certificate
Converted to NC5'
Upgraded to NC6 - QP69 for 30k points
Attached new QP69 to New Cat 6 Marriott Hotel.
Hoping to unattach and reattach to a Westin in Dec after Westin's become avail.
Interesting. Are people being able to upgrade Marriott Travel Packages?
Oct 11, 2018, 10:50 pm
#599
Join Date: Mar 2015
Location: NYC/ EWR/ PHL
Programs: UA Platinum, Hilton Gold, Hyatt Discoverist, Marriott Gold, IHG Platinum
Posts: 2,210
In a 3 hour phone call with Marriott today I attached my certificates to two hotel bookings. I finished the call at roughly 3 pm, I no longer see my certificate and there is no E-cert attached, how long does that take to process? At what point should I be worried about the booking?
Oct 12, 2018, 9:22 am
#600
Join Date: Aug 2012
Location: Canada
Programs: Marriott LTPP
Posts: 568
Thanks Imverge!