Happy

Correct. No DP on NC being upgraded.

The poster confuses discussion on OC upgrade possibility (and successes cases) to NC in such manner.

There are ONLY posts asking about whether the NC could be upgraded like the OC, and most such posts got more than one feed back being a big NO. While this does not prevent posters continue to hold false hope on NC upgrade, AND the confusion that follows from some readers, there has NOT been a single DP reported an NC was upgraded thru the normal way of how OC6 or OC8 were upgraded.

Happy

Do you still have last year's cancellation of the original OC and the reissued NC? If so, you can compare the last 4 digits of the cert with the previous NC. Chances are, this cancellation is to cancel the existing NC (Note the Category is 1 to 4, not an OC 1 to 5), and reissued an NC with new expiration date so it can be attached to the reservation.

You could also call and get the certificate number and expiration despite it is already attached. Rep can see the info regardless being attached or free-standing.

sinfonia

I am sorry if this has been answered before but I am in a situation where I need to make a quick decision and have not seen this info as I skimmed this thread. Is there such a thing as a NC8 package at this time and if so, what is the code (7 nights) and point price? I have a NC6 partial package (converted from OC5 that I upgraded to NC6 for) I am going to try to upgrade. I know NC packages are practically un-upgradable but I might try anyway.

sinfonia

Yes, I converted an OC1-5 to a NC6 paying points for the difference.

agjil

Very nice, congrats for the win !!

Flying for Fun

Exactly what I just said. Why the constant need to reiterate other poster's points? Do you feel it is more compeling if you say it? Just curious! Factually, the NC cannot be attached to a reservation if any part of the reservation falls outside the validity of the NC. If the NC is attached, then the validity must have been extended to include, at least, the last day of the reservation in question. If it was not extended, then the NC could not be attached. Either the reservation changed or the NC was extended. Since the reservation did not change, you have your first DP.

If I am wrong, please support your rebuttle with facts, not conjecture based on other people's posts.

James

Counsellor

Actually, what you posted was While it is a good suggestion, it is not the same as Happy's suggestion to find out the number of the certificate (to see if it has been reissued).

Others besides you can make good suggestions, and since Happy has been a major force (and resource) in coping with this whole TP matter, her opinion would be prized by folks wrestling with the situation. Every contribution should be encouraged.

Happy

Chill out!

Truth be told I have NOT read your post. If you dont like what I post, and it seems so because this is not the first time you become agitated - may I remind you FT has a function that you can use to block it off.

Or if you simply just skip my posts, just as what I have been doing on yours for a long time already - the reason why I have no clue what you said. Had it not be the FT function of "Notification" I would have totally skipped this post I am writing a reply to.

There are MANY MANY MANY posts in FT forum that are repeated others thoughts but not necessary mean that the posters have an intention to "repeat" others posts. What a strange assumption of yours.

Happy

Thank you Counselor for being the Voice of Reason as the cliche says.

My immediate thought upon reading this latest DP is, the only way to get some solid info on what has happened, is to find out the details of the now attached cert, ESP the expiration date - which is very important because should the OP not travel as planned due to whatever reasons, he can cancel the booking and still be able to use the cert later on, if the extension is of the usual one year (when a cert is issued) instead of a manually entered date.

That to me is a KEY POINT to find out.

Besides, why can't others post their own opinions even though it might be of some resemblance of some already posted? Isn't such scenario happens on FT and each other Internet forums everyday at hundreds of times?

Also, isn't this a place people helping people, other than getting personal, and totally misinterpret others posts? Kind of strange mentality.

rny321

I do appreciate the option "ignore" certain posters. Once you do so, the offending member's posts will only be visible when they are quoted by another. So, I see your earlier post and the responses quoting the only person on my ignore list, but not the intermediate one from that blocked poster. Although I am repeating your point, logged in members are unlikely to observe the posts of people on their ignore list unless "notified" of being quoted by one of them.

Flying for Fun

The certificate number in this instance is irrelavent. The certificate was cancelled so a new one had to be issued, quite simple logic. If there is a certificate attached, it was extended, quite simple logic. The new date is what matters but only in determining if the reissued certificate was extended for an additional year or to cover the reservation it was attached to. Nothing more! In no way does it establish what policy is for NC extensions.

The whole TP matter was inflicted by the masses and bloggers who hyped ridiculous valuations and tried to game the system. There is no need to cope, it is what it is, like it or not. There was ample opportunity to get great value before the conversion. Some wanted more and chose not to. In doing so they were at the mercy of the house. Not all resources have value! Has anybody considered what may have been if the greedy masses didn't show up expecting a windfall? The speculation was hilaroius, what gamers felt they were owed, insane. Almost as hilarious as those that couldn't accept that the residual value of an OC 1-5 was 45K yet eagerly cancelled their certificates and happy to get that 45K back when the game didn't go in their favour when they purchased something they had no use for. It has been amuzing to say the least. I don't need to hear that Marriott didn't disclose the conversions with notice, yet again. They most likely held their "cards" close and made their decisions once the final numbers were in. Why would Marriott want to disclose (they weren't obligated to) how a OC would translate into a NC when record numbers of redemptions were quickly reducing their points liability? When one gambles, the house is ultimately the winner. Unsurprisingly, gamers were gamed! Gamers should only be upset with themselves. I didn't play the game.

Some posters like to go on and on and base what they believe to be Marriotts Policy from analyzing other data points (which they favour, ignoring the ones they don't) resulting in a condensed (yet long winded) version of the many posts already read. Adding conjecture to other's data points is not useful to anybody.

If the poster chooses to share their data point, it will be exactly that, a data point, nothing more. It will NOT establish what the policy is on NC extensions. I can't wait to see how some will SPIN that! I see a wiki in the future counseling others how to get their NC extended because people like gaming the system when they don't like the policy and have the audacity to chastise others who have differing views and better values. Anyone counseling others nafariously should have their accounts closed.

Perhaps Marriott should do an audit and cancel all NCs that were upgraded against policy. Hey, that is a great suggestion; I think I will pass that on.

Cheers

James

Ripley62

That's all well and good and I agree with much of it. The speculation last year was almost funny, I thought if you bought a TP with a 25K/night hotel certificate that's pretty much what you get after the change of programs. But and this is not inconsequential very few things you buy can the seller change the basic criteria of at their wim long after the sale especially without forewarning the holders of the exact changes. In Marriotts case the cash in value was 45K for the OC 1-5 certs and initially was the cash in value of the NC1-4. But without direct notification of the holder that 45K is now 5K. Also the Old OC could be increased in Category after purchase those had to be converted to NC which lost the ability to be increased in Category. Does the TC stat this yes it does now but it certainly did not for the first few months after the change. This is basically removal benefits and reduction in value after purchase without notification.

I might be a bit of a outlier because of who much time these things cost me. I won't go into detail but I bought 3 of the OC1-5 120K mile TP but the agent who claimed to have just been trained on TP, this is in July '18, actually 'sold' me three different TP none of them the ones I ask for. Anyway to fix this it took about 2 week and I can guarantee I talked to more Marriott CSR supervisors in those two weeks than anyone that didn't work in the department after all this was 810K Marriott points. I got to the point I wanted it all just refunded. Which was the suggestion of one of the supervisor. That happened, I had it all back. I thought if they can't even sell them correctly how bad is going to be to use them, well I found out months later. Then a supervisor I'd talked to a week before and not heard from since and he without contacting me again, plus he had to see another supervisor had refunded all my points. This supervisor used my point to for the 3 packages I had originally wanted. to say I was exasperated would be an understatement. I'd talked to at least a dozen CSR that had no idea how to deal with TP much less fix the problem caused by the first CSR that 'sold' me my TP. Then a couple months later I called Marriott to convert a OC to NC and attach it to hotel booking. Well a couple months after that "booking', after the March annual category changes, I found that not only hadn't the NC TP been attached the hotel but it had increased from NC 4 to and NC5. Worse the CSR had booked it as a points advance booking, odd since I easily had enough points at the time of booking to pay for it. On top of that the Cert I thought was attached the CSR cashed in for 45K points instead of converting it to a NC and attaching it, which is why I could no longer see it after my booking. With all the delayed points posting during that time I didn't notice the 45k had been added to my account. I fixed this in March after lucking into a very good CSR two after a number of calls contacted me to a great supervisor who fixed the mistake. I spend nearly 2 hours on the phone fixing that between the CSR and supervisor and have pages of active showing what was done to fix it. That supervisor converted all three TP and upgraded them to NC5. So I ended out ahead. but not really since in the past I alway had the option, if couldn't find value in a 7 night booking using a 25k cert I cash it in for 45k point now that is gone. Yet my account now shows those 2 remaining NC 5 TP have a 105k points (just as the OC 1-5 had a 45k value) If I'd been told by this supervisor that the conversion from OC1-5 to NC5 would mean a) that they wouldn't be extended beyond 3/2020 I would have waited until 7/19 to do it. b) If I would have known that there wouldn't be any further increases in Category. c) that on conversion I would loose the ability to chase in them for 45K. Actually in all likelihood If I would have called just after the conversion I could have gotten 105k for each of the remaining 2 TP. But no none of this was disclosed and this was by the best, by far of the dozen of so, Marriott CSR and supervisors I spoke to. I knew the terms and condition of the TP when I 'bought' them, I knew what was normally done for those with them by marriott employees. Marriott announced, before my purchase, there were going to be program changes. then in multiple steps completely changed the value of the items it had already "sold" worse it gave no reliable way to getting information about what those changes were. Worse still it didn't just change things once but multiple time over the past year.

You can qoite the current Terms as much as you want but Marriott for one had an abysmal period of training its CSR who consistently gave inaccurate information and in my case with only one exception the CSR made major mistakes.

So if Marriott can not or could not get its own CSR to comply with its own rules your demand that its customer should expect to follow Terms that were not in effect when the 'purchase' was made is more than a bit bizarre.

slipstreamv2

Had the same thing happen. My OC8 950T/P950 (refund value: 135K) 7-night cert expired around Aug 17th, 2019. I called UK # in wiki just now on Aug 28th and the first rep said I had to send an email explaining to customer care and they would make the decision to extend or not.

Since I had skimmed through probably 20 pages in this thread and read eh0192's post, I knew it was possible and HUCA'd. The 2nd rep said she would not be able to CONVERT (upgrade) to an NC6 even though I was more than willing to pay the 30k difference in points. However, she had no problem converting to the NC5 and felt bad putting me on hold, so she offered to call me back when done. Total call time was 15 minutes, plus 1 minute call back once done. She also refunded 30k points since I was OC8.

Seriously, many thanks to eh0192 again for your post! Without you, I would have been less hopeful and maybe would have given up more easily. I hope that this more recent DP can help anyone else in a similar situation out as well.

Question now is, now that I have a NC5, I'm assuming that it would be a waste of time and no shot in hell of trying to go from NC5 to NC6 (happy to pay 60k points additional)?

stallion114

What number are you guys calling to book these. I had 3 certs in my account last week and called to book 1. My certs dropped to 2 and all was good.
Then a more desirable hotel became available on the weekend so I called to switch. Pretty sure the agent didn't do it right bc cert was not attached.
Called last night to verify it was done correct agent said that it wasn't, said she corrected but to give it 24 hours. Now I have 0 certs available and nothing attached to my res.

My stay is tomorrow and I wanted to change to today, but these agents have no idea what they are doing. The only time they get it right is when they transfer me to a different dept. I asked to talk to a specialist last night and she said she was a rewards specialist but obviously not.1

margarita girl

I would call the number on the TP page.

https://www.marriott.com/loyalty/red...el/packages.mi