Travel Package General Discussion Thread

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Old Sep 2, 19, 10:14 pm   -   Wikipost
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Legacy to New Travel Package Conversion (effective August 2018)
A Marriott supervisor can currently convert your legacy travel package into the new category mapping. If you hold a Category 6, 8, or Tier 1-3 legacy certificate, it's ideal to downgrade your certificate before converting so that points don't potentially get lost in the process.

When converting your legacy certificate to a new certificate your prior certificate is cancelled and your new certificate will (in most cases) have an expiration date that is 12 months from the date of issuance (today).

The codes for the New Category partial packages are:
5-night packages
  • OC5=530T/P530 is now NC4 QP53
  • OC6=570T/P570 is now NC4 QP53
  • OC7=610T/P610 is now NC5 QP61 (refund value: 45K)
  • OC8=650T/P650 is now NC5 QP?? (Refund value: 75k)
  • OC9=690T/P690 is now NC6 QP69
7-night packages
  • NC4 QP83 = OC5 830T/P830 (refund value: 45K)
  • NC4 QP87 = OC6 870T/P870 (refund value: 75K)
  • NC5 QP91 = OC7 910T/P910 (refund value: 105K)
  • NC5 QP95 = OC8 950T/P950 (refund value: 135K)
  • NC6 QP99 = OC9 990T/P990 (refund value: 165K)
  • NC6 QP99 = OC Tier 1-3 L830 (refund value: 195K)
  • NC7 QL87 = OC Tier 4-5 L870 (refund value: 315K)
Other 7-night packages
  • NC5 QP88 = OC7 P880 (refund value: 135K)
  • NC5 QP92 = OC8 P920 (refund value: 165K)
legend:
NCx = new certificate category
QPxx = post-merger converted partial package
OCx = old certificate category
QLxx = post-merger converted partial package (only QL known so far is QL87 for NC7)
xx0T = initial package;
Pxx0 = partial package;

************************************************** *******

MARRIOT UK: +44 20 7012 7312

For best practices on converting OC to NC, I’ve copied post # 1181 here. Thank you jameswes!


(Also, never use the word UPGRADE. You must say you want to CONVERT your certs.)

New data point for the new year.

I've read/followed the majority of this thread and now that I have a plan for how to use the travel certificates I made it happen

Last July, I purchased two OC1-5 travel packages. I have an upcoming trip that I wanted to use the certificates to book two rooms at an NC5 hotel.

1) Verified that I had an extra 120,000 MR points in my account (2x60,000 to upgrade from NC4 to NC5)
2) Call the UK Marriott # in the wiki (+44 20 7012 7312). In total, the call took about 25 minutes.
3) Explain that I have a booking I wanted to make, and I wanted to Cancel my two 830T certificates and convert them to two QP91 certificates. I did need to be clear with the rep that I was going to be using additional points from my account to upgrade the certificate.
Canceling two 830T (OC1-5) added 90,000 points (2x45000) to my account
Ordering two QP91 (NC5) subtracted 210,000 points (2x105K) from my account
4) The rep said that their "specialist" wasn't in the office, but she would leave detailed notes and have him do it the next day
5) True to form, the next day (today), I got an emails saying that my old certificates were canceled and new certificates were ordered.
Email clearly states that 830T certs were canceled
Second email clearly states that QP91 certs were ordered and 210K points were redeemed
Email (and account) state that the expiration is one year from today
As typical, App is up-to-date, website doesn't show the updated information yet.
IMPORTANT! Possible Points Advance Implications of March 5 category changes: There’s a (potential) issue with the category changes and Points Advance reservations. Marriott included the following information when they emailed some of us about the upcoming changes: “Points Advance — Members who wish to book a points advance redemption under the current Marriott Rewards and SPG award chart are encouraged to order redemption certificates before March 5 to lock in the rate. On March 5, redemption bookings are subject to the new unified program award chart.” We’ve reached out to Marriott to confirm the practical implications of this verbiage, as it sounds like Points Advance reservations will revert to the new pricing if they don’t have certificates attached prior to March 5. To be on the safe side, if your hotel is increasing in category be sure your TP certificate is attached to the reservation before March 5.

Concerning use of TP for peak or off-peak, see post 2179:

Originally Posted by Marriott Bonvoy Lurker View Post
The new award redemption chart will not impact Travel Packages. After these changes go into effect, you'll be able to book a hotel within the category assigned to your Travel Package, regardless of whether the dates at the hotel are in off-peak, standard or peak rates.
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Old Aug 16, 19, 10:37 am
  #2191  
Hyatt Contributor BadgeMarriott 5+ Badge
 
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No matter how strong the argument is, I would not pin my hope on the ability to extend the NC for another 12-month to Aug-2021. I'd recommend folks to use the NC on the very next opportunity. The OC/NC has been a huge liability for Marriott and Marriott has started to tighten the rules a while ago. The recent DPs clearly show this trend. Do not use the old DPs to convince other FTers here. They may not apply.

Even info from most of the bloggers is old, mostly from late last year.

Also, Marriott will continue to make the yearly category changes and take away the value from the most popular properties. It is a losing cause to keep holding those TPs. You get value of using it, not by holding it.
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Old Aug 16, 19, 12:52 pm
  #2192  
 
Join Date: Nov 2014
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Originally Posted by pinniped View Post
Add in the fact that the overall devaluation of TP's has eliminated the big uptick in value (vs a 5-night award) you got by holding your Marriott points to the 120,000-mile levels.

I always used my hotel portion, so the refund rules never mattered to me. But it was a great value for 120k miles, and you always knew you could upgrade your OC5 to whatever you wanted once you picked an actual hotel. (And extend it a year, of course.)

Between the devaluation and loss of flexibility, the value simply isn't there anymore. I usually don't really want 7 nights anyway - 5 is closer to my typical need.

The loss of flexibility just seems like an unnecessary kick in the teeth. I don't see how Marriott loses by letting people upgrade their certificates.
Since we could change categories and extend certificates one or more years after each change, I never had a problem using every night of the hotel awards. Even without that flexibility, just staying two nights at an old Cat 5 was better than getting 45K back with a cancellation. With some of the higher category awards, the breakeven point is high enough that I could see where the ability to cancel might be of value to some.

I doubt I will be planning many 7-night Marriott stays once my last two packages are used.
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Old Aug 16, 19, 1:43 pm
  #2193  
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the 7-night TPs are very inflexible. For personal use, the only feasible places are the resorts and large cities, where you can relax and roam the city streets. But those properties were hardest hit with Marriott category changes. The only value left is the overseas property. But you'll have to spend more $$ and time to fly there. That is great to do, but a lot people can't do.

This is why some TP holders continue to hold those TPs and hope to use them some day. But not many people want to take their families to a low level hotel in the middle of nowhere for 7 consecutive nights.
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Old Aug 16, 19, 1:52 pm
  #2194  
 
Join Date: Feb 2016
Posts: 154
Tried to convert my old TP to the new Cat 5 one. The UK agent said it is not allowed and converted it to a Cat 1-4 TP.

I have no use for it and will most probably use it to accrue 7 elite nights to help keep my status either for this year or next year.
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Old Aug 16, 19, 2:02 pm
  #2195  
 
Join Date: Jan 2007
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Originally Posted by Marriott Bonvoy Lurker View Post
Hello rny321,

The new award redemption chart will not impact Travel Packages. After these changes go into effect, you'll be able to book a hotel within the category assigned to your Travel Package, regardless of whether the dates at the hotel are in off-peak, standard or peak rates.
It's great to see you Lurkers clarification, especially after William's retirement.
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Old Aug 16, 19, 2:22 pm
  #2196  
 
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Ugh, I called into get an OC8 950T converted to an NC5 + 30k points. The agent, after putting me on hold, gave me an NC5 but denied 30k points repeatedly, then said bye and hung up on me.
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Old Aug 16, 19, 2:22 pm
  #2197  
 
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Originally Posted by myko85 View Post
Tried to convert my old TP to the new Cat 5 one. The UK agent said it is not allowed and converted it to a Cat 1-4 TP.

I have no use for it and will most probably use it to accrue 7 elite nights to help keep my status either for this year or next year.
Same here!! The cert was set to expire tomorrow, so extending it for a year is a (partial) win!
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Old Aug 16, 19, 2:55 pm
  #2198  
 
Join Date: Jan 2010
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Originally Posted by ralphs View Post
Ugh, I called into get an OC8 950T converted to an NC5 + 30k points. The agent, after putting me on hold, gave me an NC5 but denied 30k points repeatedly, then said bye and hung up on me.
There is a chart that agents are supposed to follow. They have no say in the points you get for cancelling your old cert, only ordering the new one. Since they did not follow procedure I would call back, ask for a supervisor, explain that the agent ordered you the wrong cert and make them fix it. Realizing that if they do cancel the improperly coded NC5 and replace with the one that costs the right amount and you get 30k back this may screw you over if in year from now you want to extend the new NC5 because they will tell you you have already extended it once (which was not an extension at all, it was the cancellation and reissue of your NC5) and will probably disallow you from extending it another year. If you definitely will use it within the next year call to get it fixed. If you want the opportunity to extend for an additional year you might be better off keeping the existing cert -- or not -- do you want to play Bonvoy Roulette?
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Old Aug 16, 19, 3:08 pm
  #2199  
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Just got my last cert converted (OC7-NC5)
All went smoothly with UK line. Did not want to risk screw-up by US. Reckon I should be able to use it, though a couple of months extra expiration would make sure of that. Fingers crossed they allow some of these converted NC's to be extended. Guess we should start to see the first data points in the next month or so
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Old Aug 16, 19, 3:10 pm
  #2200  
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The above #2198 is not true. Marriott has never given any "extension" to award night or TP. The only thing they do is to cancel the original one and re-issue a new one with 12-month expiration. Also, Marriott has never stated that they can cancel and re-issue for the 2nd 12-month expiration.

I would not take the risk and pray for another 12-month....

Last edited by RedSun; Aug 16, 19 at 3:21 pm
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Old Aug 16, 19, 3:58 pm
  #2201  
 
Join Date: Nov 2014
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Originally Posted by ralphs View Post
Ugh, I called into get an OC8 950T converted to an NC5 + 30k points. The agent, after putting me on hold, gave me an NC5 but denied 30k points repeatedly, then said bye and hung up on me.
Definitely call back. IMO the best conversion was the OC9 to a NC6. Some have stated that the OC8 +30K to a NC6 and the OC6 +30K to a NC5 are permitted exceptions. Regardless of what the agent said, you should still get the 30K for the downward conversion, as skimthetrees has pointed out. If given the option, I rather pay the additional amount for the NC6.

Last edited by rny321; Aug 16, 19 at 4:27 pm
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Old Aug 16, 19, 7:07 pm
  #2202  
 
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Originally Posted by RedSun View Post
I would not take the risk and pray for another 12-month....
By now anyone who follows this thread knows you would not take the risk. You have made it quite clear you are not a risk taker. You must realize that some are willing to try it and it has been confirmed that some have received "extensions" and were quite happy to get them. And yes, if you want to be pedantic, Marriott does not extend for 1 year, they cancel and reissue a new cert which has the effect of an extension. I think most folks here realize when we talk about an extension that is what we mean. How Marriott accomplishes it behind the scenes usually does not matter for practical purposes.
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Old Aug 16, 19, 7:52 pm
  #2203  
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Originally Posted by skimthetrees View Post
By now anyone who follows this thread knows you would not take the risk. You have made it quite clear you are not a risk taker. You must realize that some are willing to try it and it has been confirmed that some have received "extensions" and were quite happy to get them. And yes, if you want to be pedantic, Marriott does not extend for 1 year, they cancel and reissue a new cert which has the effect of an extension. I think most folks here realize when we talk about an extension that is what we mean. How Marriott accomplishes it behind the scenes usually does not matter for practical purposes.
Then you just stop stating that Marriott would allow another your "extension". This is not true and never confirmed. If you want to take the risk, it is fine. But do not mis-state something that is not supported by recent DPs and avoided entirely by the "Lurker".
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Old Aug 16, 19, 8:57 pm
  #2204  
 
Join Date: Jan 2010
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Originally Posted by RedSun View Post
Then you just stop stating that Marriott would allow another your "extension". This is not true and never confirmed. If you want to take the risk, it is fine. But do not mis-state something that is not supported by recent DPs and avoided entirely by the "Lurker".
People have confirmed extending some NC certs so it has been confirmed. If you want to deny the evidence I guess you are free to do so. If you do not want to take a risk, fine, but attempting to scare everyone else from extending is fear mongering and not helpful. There are data points both ways. You taking no risk is fine but you jump on anyone who has a different viewpoint from you. Taking a risk is fine, especially when, as here, people have had success taking a risk. So long as people understand there is a downside and they know about it and are willing to accept that outcome if things do not go their way it is fine. Relax. Use one of your certs and take a vacation before you have to risk extending it.
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Old Aug 16, 19, 9:05 pm
  #2205  
 
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I just spoke to an agent who insisted my Tier 4-5 certificate converts to a Category 1-4. I asked her to speak with someone else and double check since it doesn't make sense... She insisted and I said go ahead and do it (I wanted to cash out for 315k as another agent offered last week)

And she did. I got a Cat 1-4 for a Ritz 4-5 cert, the worst conversion in history. I'm too busy to HUCA right now but I've sent Bonvoy a message on Messenger, let's see how many weeks a reply takes.
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