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Travel Package General Discussion Thread

Travel Package General Discussion Thread

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Old May 27, 19, 6:04 am   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
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Legacy to New Travel Package Conversion (effective August 2018)
A Marriott supervisor can currently convert your legacy travel package into the new category mapping. If you hold a Category 6, 8, or Tier 1-3 legacy certificate, it's ideal to downgrade your certificate before converting so that points don't potentially get lost in the process.

When converting your legacy certificate to a new certificate your prior certificate is cancelled and your new certificate will (in most cases) have an expiration date that is 12 months from the date of issuance (today).

The codes for the New Category partial packages are:
5-night packages
  • OC5=530T/P530 is now NC4 QP53
  • OC6=570T/P570 is now NC4 QP53
  • OC7=610T/P610 is now NC5 QP61 (refund value: 45K)
  • OC8=650T/P650 is now NC5 QP?? (Refund value: 75k)
  • OC9=690T/P690 is now NC6 QP69
7-night packages
  • NC4 QP83 = OC5 830T/P830 (refund value: 45K)
  • NC4 QP87 = OC6 870T/P870 (refund value: 75K)
  • NC5 QP91 = OC7 910T/P910 (refund value: 105K)
  • NC5 QP95 = OC8 950T/P950 (refund value: 135K)
  • NC6 QP99 = OC9 990T/P990 (refund value: 165K)
  • NC6 QP99 = OC Tier 1-3 L830 (refund value: 195K)
  • NC7 QL87 = OC Tier 4-5 L870 (refund value: 315K)
Other 7-night packages
  • NC5 QP88 = OC7 P880 (refund value: 135K)
  • NC5 QP92 = OC8 P920 (refund value: 165K)
legend:
NCx = new certificate category
QPxx = post-merger converted partial package
OCx = old certificate category
QLxx = post-merger converted partial package (only QL known so far is QL87 for NC7)
xx0T = initial package;
Pxx0 = partial package;

************************************************** *******

MARRIOT UK: +44 20 7012 7312

For best practices on converting OC to NC, I’ve copied post # 1181 here. Thank you jameswes!


(Also, never use the word UPGRADE. You must say you want to CONVERT your certs.)

New data point for the new year.

I've read/followed the majority of this thread and now that I have a plan for how to use the travel certificates I made it happen

Last July, I purchased two OC1-5 travel packages. I have an upcoming trip that I wanted to use the certificates to book two rooms at an NC5 hotel.

1) Verified that I had an extra 120,000 MR points in my account (2x60,000 to upgrade from NC4 to NC5)
2) Call the UK Marriott # in the wiki (+44 20 7012 7312). In total, the call took about 25 minutes.
3) Explain that I have a booking I wanted to make, and I wanted to Cancel my two 830T certificates and convert them to two QP91 certificates. I did need to be clear with the rep that I was going to be using additional points from my account to upgrade the certificate.
Canceling two 830T (OC1-5) added 90,000 points (2x45000) to my account
Ordering two QP91 (NC5) subtracted 210,000 points (2x105K) from my account
4) The rep said that their "specialist" wasn't in the office, but she would leave detailed notes and have him do it the next day
5) True to form, the next day (today), I got an emails saying that my old certificates were canceled and new certificates were ordered.
Email clearly states that 830T certs were canceled
Second email clearly states that QP91 certs were ordered and 210K points were redeemed
Email (and account) state that the expiration is one year from today
As typical, App is up-to-date, website doesn't show the updated information yet.
IMPORTANT! Possible Points Advance Implications of March 5 category changes: There’s a (potential) issue with the category changes and Points Advance reservations. Marriott included the following information when they emailed some of us about the upcoming changes: “Points Advance — Members who wish to book a points advance redemption under the current Marriott Rewards and SPG award chart are encouraged to order redemption certificates before March 5 to lock in the rate. On March 5, redemption bookings are subject to the new unified program award chart.” We’ve reached out to Marriott to confirm the practical implications of this verbiage, as it sounds like Points Advance reservations will revert to the new pricing if they don’t have certificates attached prior to March 5. To be on the safe side, if your hotel is increasing in category be sure your TP certificate is attached to the reservation before March 5.
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Old May 17, 19, 5:04 am
  #1696  
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Originally Posted by wise2u View Post
I have a few of the TP 7 day certs, some are expiring soon. Can I book a room for my brother with one of these?...I can't find anything that says whether they are transferrable or not...If not, do you think adding him to a reservation in my name and letting him check in first might work?...I hate to waste a 7 night cert or trade it in for paltry points...so does anyone know?
This was at Christmas time. Post #1058 .

Originally Posted by margarita girl View Post
Data point for all those asking if the certs are transferrable:

I made a reservation for a couple of family members and put their name on the reservation at the time of booking. They had no issues at check-in. YMMV.
Travel Package General Discussion Thread
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Old May 17, 19, 5:09 am
  #1697  
 
Join Date: Aug 2011
Location: Barcelona, London, on a plane
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Originally Posted by wise2u View Post
I have a few of the TP 7 day certs, some are expiring soon. Can I book a room for my brother with one of these?...I can't find anything that says whether they are transferrable or not...If not, do you think adding him to a reservation in my name and letting him check in first might work?...I hate to waste a 7 night cert or trade it in for paltry points...so does anyone know?
Originally Posted by lilkid28 View Post
Yes
Lots of people do it. Not everybody is successful... Anybody who says categorically that it definitely can be done isn't giving you good advice.

Some hotels require that the member be physically there for any elite benefits. I've also seen reports of people denied check-in because the member isn't there. As long as all are aware of the risks then go ahead...
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Old May 17, 19, 11:43 am
  #1698  
 
Join Date: Mar 2007
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Originally Posted by wise2u View Post
I have a few of the TP 7 day certs, some are expiring soon. Can I book a room for my brother with one of these?...I can't find anything that says whether they are transferrable or not...If not, do you think adding him to a reservation in my name and letting him check in first might work?...I hate to waste a 7 night cert or trade it in for paltry points...so does anyone know?
You can totally book a room for your brother or anyone else. I have done a 7 night TP reservation for my Mom once a long time ago and she did not have any problems. Now, whether they extend your elite benefits to your brother is another matter. I have found that in general, if your brother is listed as an additional guest and the reservation itself is in your name, he would very likely get your elite benefits. If the reservation is purely for him, then likely not. I don't know what would happen if the reservation had his name but your rewards number.

IMO, this is where Hyatt shines. They have a clearly defined "Guest of Honor" benefit wherein your benefits can be applied to reservation when its booked with your points.
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Old May 18, 19, 11:44 pm
  #1699  
 
Join Date: Sep 2012
Posts: 494
I have in the past booked a certificate in someone else's name and had no issues. I also agree with the above regarding elite benefits. The only thing I am not sure about is if you can still book in another person's name. I have tried 3 times and it is yet to happen. The first time I assumed all was fine, and found out after the fact that it wasn't set that way. The next 2 times the agent said that it wasn't possible anymore. I don't know if they were new / uninformed or if has been removed.

This is different from adding a 2nd name, which usually works but is best thought of as YMMV.
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Old May 19, 19, 2:49 am
  #1700  
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In my case, I added my relatives’ names to the reservations and said I wouldn’t be there. They had no issues, but no Plat benefits either.
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Old May 19, 19, 6:26 am
  #1701  
 
Join Date: Aug 2002
Location: WAS
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Is it possible to simply make a 5-night reservation using a 7-night cert? I know that I can always make a 7-night reservation and checkout early, but I'd like to apply SNAs to the reservation and not waste the last 2 nights of SNAs.

-FlyerBeek

Last edited by FlyerBeek; May 21, 19 at 8:03 am
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Old May 19, 19, 6:45 am
  #1702  
 
Join Date: Sep 2013
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Look like I’ll unable to use certificate by November and was thinking give 7 night certificate to my parents. I can book for them? If yes then will they be eligible for titanium benefits or it’s best to book 3 guests then let hotel know I’m not able to be present?
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Old May 19, 19, 6:51 am
  #1703  
 
Join Date: May 1998
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Originally Posted by FlyerBeek View Post
Is it possible to simply make a 5-night reservation using a 7-night cert? I know that I can always make a 7-night reservation and checkout early, but I'd like to apply SNAs to the reservation and not waste the last 2 nights of SNAs.-FlyerBeek
SNAs?
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Old May 19, 19, 7:06 am
  #1704  
 
Join Date: Aug 2002
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Originally Posted by Counsellor View Post
SNAs?
Suite Night Awards. Sorry, still using legacy SPG abbreviations.

-FlyerBeek
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Old May 19, 19, 8:11 am
  #1705  
 
Join Date: Nov 2014
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Originally Posted by washeelers747 View Post
Look like I’ll unable to use certificate by November and was thinking give 7 night certificate to my parents. I can book for them? If yes then will they be eligible for titanium benefits or it’s best to book 3 guests then let hotel know I’m not able to be present?
If you read some of the other posts on this page you will find several that address your concerns.

Short answer: No guarantees, but you may be able to let someone use your certificate but they normally won't get your benefits.
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Old May 19, 19, 11:56 pm
  #1706  
 
Join Date: Jun 2004
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Sorry if this has been answered. If you attach a certificate to a reservation, then cancel it, will your certificate be refunded? I am looking to book a hotel in August, just not 100% sure I can make it. Thanks.
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Old May 20, 19, 1:40 am
  #1707  
 
Join Date: Dec 2005
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Originally Posted by SCtrojan View Post
Sorry if this has been answered. If you attach a certificate to a reservation, then cancel it, will your certificate be refunded? I am looking to book a hotel in August, just not 100% sure I can make it. Thanks.
No, I cancelled a reservation I'd made for later this year, and Marriott told me my travel certificate was non-retrievable and non-refundable. "Marriott policy".
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Old May 20, 19, 4:54 am
  #1708  
 
Join Date: Jun 2004
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Originally Posted by flyGreg View Post
No, I cancelled a reservation I'd made for later this year, and Marriott told me my travel certificate was non-retrievable and non-refundable. "Marriott policy".
I was told the same thing, just seemed quite odd so I doubted the CSR. Strangely she told me I would get 5,000 points back, which again made me doubt the authenticity.
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Old May 20, 19, 5:46 am
  #1709  
 
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Originally Posted by flyGreg View Post
No, I cancelled a reservation I'd made for later this year, and Marriott told me my travel certificate was non-retrievable and non-refundable. "Marriott policy".
This doesn't sound right. The certificate should remain valid until its expiration date.

-FlyerBeek
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Old May 20, 19, 6:40 am
  #1710  
 
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To be on the safe side, you should ask for the certificate to be detached from the reservation and then cancel the reservation after the certificate is no longer connected. The new T&C do say no refunds.
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