Travel Package General Discussion Thread

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Old Sep 2, 19, 10:14 pm   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: Counsellor
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LINK TO CHART


Legacy to New Travel Package Conversion (effective August 2018)
A Marriott supervisor can currently convert your legacy travel package into the new category mapping. If you hold a Category 6, 8, or Tier 1-3 legacy certificate, it's ideal to downgrade your certificate before converting so that points don't potentially get lost in the process.

When converting your legacy certificate to a new certificate your prior certificate is cancelled and your new certificate will (in most cases) have an expiration date that is 12 months from the date of issuance (today).

The codes for the New Category partial packages are:
5-night packages
  • OC5=530T/P530 is now NC4 QP53
  • OC6=570T/P570 is now NC4 QP53
  • OC7=610T/P610 is now NC5 QP61 (refund value: 45K)
  • OC8=650T/P650 is now NC5 QP?? (Refund value: 75k)
  • OC9=690T/P690 is now NC6 QP69
7-night packages
  • NC4 QP83 = OC5 830T/P830 (refund value: 45K)
  • NC4 QP87 = OC6 870T/P870 (refund value: 75K)
  • NC5 QP91 = OC7 910T/P910 (refund value: 105K)
  • NC5 QP95 = OC8 950T/P950 (refund value: 135K)
  • NC6 QP99 = OC9 990T/P990 (refund value: 165K)
  • NC6 QP99 = OC Tier 1-3 L830 (refund value: 195K)
  • NC7 QL87 = OC Tier 4-5 L870 (refund value: 315K)
Other 7-night packages
  • NC5 QP88 = OC7 P880 (refund value: 135K)
  • NC5 QP92 = OC8 P920 (refund value: 165K)
legend:
NCx = new certificate category
QPxx = post-merger converted partial package
OCx = old certificate category
QLxx = post-merger converted partial package (only QL known so far is QL87 for NC7)
xx0T = initial package;
Pxx0 = partial package;

************************************************** *******

MARRIOT UK: +44 20 7012 7312

For best practices on converting OC to NC, I’ve copied post # 1181 here. Thank you jameswes!


(Also, never use the word UPGRADE. You must say you want to CONVERT your certs.)

New data point for the new year.

I've read/followed the majority of this thread and now that I have a plan for how to use the travel certificates I made it happen

Last July, I purchased two OC1-5 travel packages. I have an upcoming trip that I wanted to use the certificates to book two rooms at an NC5 hotel.

1) Verified that I had an extra 120,000 MR points in my account (2x60,000 to upgrade from NC4 to NC5)
2) Call the UK Marriott # in the wiki (+44 20 7012 7312). In total, the call took about 25 minutes.
3) Explain that I have a booking I wanted to make, and I wanted to Cancel my two 830T certificates and convert them to two QP91 certificates. I did need to be clear with the rep that I was going to be using additional points from my account to upgrade the certificate.
Canceling two 830T (OC1-5) added 90,000 points (2x45000) to my account
Ordering two QP91 (NC5) subtracted 210,000 points (2x105K) from my account
4) The rep said that their "specialist" wasn't in the office, but she would leave detailed notes and have him do it the next day
5) True to form, the next day (today), I got an emails saying that my old certificates were canceled and new certificates were ordered.
Email clearly states that 830T certs were canceled
Second email clearly states that QP91 certs were ordered and 210K points were redeemed
Email (and account) state that the expiration is one year from today
As typical, App is up-to-date, website doesn't show the updated information yet.
IMPORTANT! Possible Points Advance Implications of March 5 category changes: There’s a (potential) issue with the category changes and Points Advance reservations. Marriott included the following information when they emailed some of us about the upcoming changes: “Points Advance — Members who wish to book a points advance redemption under the current Marriott Rewards and SPG award chart are encouraged to order redemption certificates before March 5 to lock in the rate. On March 5, redemption bookings are subject to the new unified program award chart.” We’ve reached out to Marriott to confirm the practical implications of this verbiage, as it sounds like Points Advance reservations will revert to the new pricing if they don’t have certificates attached prior to March 5. To be on the safe side, if your hotel is increasing in category be sure your TP certificate is attached to the reservation before March 5.

Concerning use of TP for peak or off-peak, see post 2179:

Originally Posted by Marriott Bonvoy Lurker View Post
The new award redemption chart will not impact Travel Packages. After these changes go into effect, you'll be able to book a hotel within the category assigned to your Travel Package, regardless of whether the dates at the hotel are in off-peak, standard or peak rates.
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Old May 3, 19, 11:45 pm
  #1666  
 
Join Date: Mar 2005
Location: NYC
Programs: United 1P
Posts: 605
Originally Posted by newkidandy View Post
Yeah unfortunately I think the agent might be right.

If you refer to the chart, OC9 has a refund value of 165K, which means the agent would cancel your OC9 and refund you 165k points to your account, than request/purchase a NC7 for 315k points. Therefore, you would need to pay the difference which is 150k points (315k - 165k)
Interesting. The difference between NC6 and NC 7 is only 10,000 per night. But the 7-night NC7 and NC6 certificate has a difference of 150k, making the NC7 7-night certificate very unattractive to convert to.
kgkg is offline  
Old May 4, 19, 3:51 am
  #1667  
 
Join Date: Jan 2010
Programs: UA, AS
Posts: 1,321
Originally Posted by kgkg View Post
Interesting. The difference between NC6 and NC 7 is only 10,000 per night. But the 7-night NC7 and NC6 certificate has a difference of 150k, making the NC7 7-night certificate very unattractive to convert to.
That is because the cert refund values are all based on the OC certs they were derived from.

The difference between the current cat 6 and cat 7 is 10k per night and indeed if you were to purchase a new flight + hotel package from Marriott today you would pay an extra 60k to move from one with a cat 6 hotel to a cat 7 hotel when purchased new (10k/night, 5th night free). There most certainly is a different order code for the post 8/18 travel packages that reflects the different refund values of those packages versus the OC packages. Since the new travel packages are not a good deal it is unlikely anyone has purchased one to find the new order codes and it does not really matter for someone with an OC or converted cert since you will not get the refund value of someone who purchased a package today and you would not want to order a cert based on the refund values of someone who purchased a package today (because it is too expensive).

The issue some are not grasping is the mapping of OC to NC certs. In order to convert an OC cert to an NC cert there is a mapping and if your original cert was an OC then you will be charged OC mapping prices to upgrade. What some people are hoping for is akin to buying something onsale (OC cert, converted to NC cert) and treating the value of it as if they paid the full current points cost for it and expecting to exchange their converted cert for another based on the full value that they never paid. It doesn't work that way. If you go to a store and buy something on sale you cannot wait until it is not on sale and return it for the full non-sale price.
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Old May 7, 19, 6:32 am
  #1668  
kkl
 
Join Date: Feb 2010
Posts: 776
Is there a cat 8 TP? Has anyone managed to upgrade to one?
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Old May 7, 19, 12:40 pm
  #1669  
 
Join Date: Mar 2019
Programs: Marriott
Posts: 3
I'm also looking for a NC8 TP Cert. I don't know if there's a way to upgrade to this category, but I know they are selling the full package with 100,000 airline miles and 7 nights in Category 8 hotel for 750,000. Has anyone booked one of these yet? Do you know what the code is that's associated with the hotel portion of the travel package? Can anyone try booking one to see what the code is?
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Old May 7, 19, 4:26 pm
  #1670  
 
Join Date: Jan 2010
Programs: UA, AS
Posts: 1,321
Originally Posted by goozy View Post
Can anyone try booking one to see what the code is?
Anyone who has the points can book one but there are no refunds so no one is going to book this for educational purposes. No one has posted a Cat 8 code here yet. I would guess no one wants to book one of the new packages. They are not that great a value.
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Old May 9, 19, 11:32 pm
  #1671  
 
Join Date: Aug 2013
Location: Vancouver
Posts: 152
I have a question asking for advice. I have an NC5 attached to a Cat. 6 hotel (previously cat. 5) in At the Wailea RI in Maui in December. I also booked dates in January because I wasn't sure which one I'd be doing. Turns out January will work out better.

As I understand, these are the steps:

Call Marriott Rewards (does it matter if I call the UK office or the US one if I'm not upgrading? )
Ask them to detach but NOT cancel the certificate... DETACH.
After confirming, ask to apply the Certificate to the January reservation ( it currently says 300,000 points... but I booked it when it was cat. 5 )
After everything is said and done, and confirmed, feel free to cancel the reservation.

Should I spoon-feed the agent, or explain the whole thing first?
Is there any language I should use that will help ensure they DETACH the NC5 and not CANCEL.
Is there any language I should use if they say I can't apply the cert to a cat. 6 property (it was cat. 5 when booked)?
bluemeansgo is offline  
Old May 9, 19, 11:44 pm
  #1672  
 
Join Date: Dec 2007
Location: SFO
Posts: 2,454
Originally Posted by bluemeansgo View Post
I have a question asking for advice. I have an NC5 attached to a Cat. 6 hotel (previously cat. 5) in At the Wailea RI in Maui in December. I also booked dates in January because I wasn't sure which one I'd be doing. Turns out January will work out better.

As I understand, these are the steps:

Call Marriott Rewards (does it matter if I call the UK office or the US one if I'm not upgrading? )
Ask them to detach but NOT cancel the certificate... DETACH.
After confirming, ask to apply the Certificate to the January reservation ( it currently says 300,000 points... but I booked it when it was cat. 5 )
After everything is said and done, and confirmed, feel free to cancel the reservation.

Should I spoon-feed the agent, or explain the whole thing first?
Is there any language I should use that will help ensure they DETACH the NC5 and not CANCEL.
Is there any language I should use if they say I can't apply the cert to a cat. 6 property (it was cat. 5 when booked)?
i don’t think what you want to do is going to happen because they can’t attach a “lower level” certificate to an increased category (points advance or otherwise) reservation.

I havent seen any reports of this happening (not to say it won’t happen). Please report back if you get it to work.
myperks is offline  
Old May 12, 19, 5:56 am
  #1673  
 
Join Date: Sep 2013
Location: PIT-SCE-AOO-PHL-NYC-WAS
Programs: Marriott Titanium, Hilton Diamond, Alaska MVP
Posts: 741
My new certificate (Cat 5) will expire this November and it sound like I cannot extend my NC5 for another year? If not, then can I book BEFORE november but fulfill my stay AFTER november expiration date?
washeelers747 is offline  
Old May 13, 19, 12:05 am
  #1674  
 
Join Date: Oct 2009
Location: Ocean Beach
Programs: Alaska MPVG75, AAdvantage PlatPro, Hyatt Platinum, Marriott Platinum
Posts: 534
Can I use the US number to detach an OC9 from a reservation without converting, or do I need to call the UK number to accomplish this?
25milesfromhome is offline  
Old May 13, 19, 1:42 am
  #1675  
 
Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: BA Gold, TK E+, IB+, VS FC, Hyatt Globalist, MR Plat Prem, IHG Plat, Hilton Gold
Posts: 7,095
Originally Posted by washeelers747 View Post
My new certificate (Cat 5) will expire this November and it sound like I cannot extend my NC5 for another year? If not, then can I book BEFORE november but fulfill my stay AFTER november expiration date?
Certificates are USE BY...
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Old May 13, 19, 10:27 am
  #1676  
 
Join Date: Aug 2012
Location: SFO
Posts: 559
Have read the Wiki - am a bit confused how many point I have to pay to convert OC5 to NC5? Going to be attempting this week with a cert that expires in August.'

Also to confirm I'm asking for QP88 to go from OC5 to NC5? And pay additional 45k points?

7-night packages
  • NC4 QP83 = OC5 830T/P830 (refund value: 45K)
  • NC4 QP87 = OC6 870T/P870 (refund value: 75K)
  • NC5 QP91 = OC7 910T/P910 (refund value: 105K)
  • NC5 QP95 = OC8 950T/P950 (refund value: 135K)
  • NC6 QP99 = OC9 990T/P990 (refund value: 165K)
  • NC6 QP99 = OC Tier 1-3 L830 (refund value: 195K)
  • NC7 QL87 = OC Tier 4-5 L870 (refund value: 315K)
Other 7-night packages
  • NC5 QP88 = OC7 P880 (refund value: 135K)
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Old May 13, 19, 1:04 pm
  #1677  
 
Join Date: Nov 2014
Location: New York
Programs: MB-LTT , HH-Diam., HGP-Expl., Accor-Plat., Former FPC-Plat.
Posts: 657
Originally Posted by beagleflyer1977 View Post
Have read the Wiki - am a bit confused how many point I have to pay to convert OC5 to NC5? Going to be attempting this week with a cert that expires in August.'

Also to confirm I'm asking for QP88 to go from OC5 to NC5? And pay additional 45k points?

7-night packages
  • NC4 QP83 = OC5 830T/P830 (refund value: 45K)
  • NC4 QP87 = OC6 870T/P870 (refund value: 75K)
  • NC5 QP91 = OC7 910T/P910 (refund value: 105K)
  • NC5 QP95 = OC8 950T/P950 (refund value: 135K)
  • NC6 QP99 = OC9 990T/P990 (refund value: 165K)
  • NC6 QP99 = OC Tier 1-3 L830 (refund value: 195K)
  • NC7 QL87 = OC Tier 4-5 L870 (refund value: 315K)
Other 7-night packages
  • NC5 QP88 = OC7 P880 (refund value: 135K)
If it is still possible, the cost would be the difference in the refund values. In your case, 105K - 45K = 60K
rny321 is offline  
Old May 13, 19, 3:58 pm
  #1678  
 
Join Date: Jan 2010
Programs: UA, AS
Posts: 1,321
Originally Posted by beagleflyer1977 View Post
Have read the Wiki - am a bit confused how many point I have to pay to convert OC5 to NC5? Going to be attempting this week with a cert that expires in August.'

Also to confirm I'm asking for QP88 to go from OC5 to NC5? And pay additional 45k points?

7-night packages
  • NC4 QP83 = OC5 830T/P830 (refund value: 45K)
  • NC4 QP87 = OC6 870T/P870 (refund value: 75K)
  • NC5 QP91 = OC7 910T/P910 (refund value: 105K)
  • NC5 QP95 = OC8 950T/P950 (refund value: 135K)
  • NC6 QP99 = OC9 990T/P990 (refund value: 165K)
  • NC6 QP99 = OC Tier 1-3 L830 (refund value: 195K)
  • NC7 QL87 = OC Tier 4-5 L870 (refund value: 315K)
Other 7-night packages
  • NC5 QP88 = OC7 P880 (refund value: 135K)
Originally Posted by rny321 View Post
If it is still possible, the cost would be the difference in the refund values. In your case, 105K - 45K = 60K
Yes, and make sure to order a QP91 not a QP88. QP88 costs 30k more points. Why pay 30k more when you can get the same thing for 30k less? Order the QP91.
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Old May 13, 19, 4:06 pm
  #1679  
 
Join Date: Nov 2015
Location: YVR
Programs: AEROPLAN, SPG Gold, HHonors Diamond
Posts: 13
I have 2 old cat 1-5 7 nights certificates. Call in to book 7 nighs hotel use 1 of my certificate, didn’t ask the cs convert to the new cat 4 before booking. The booking when through but after 3 days they didn’t take any of my certificate out of my account. Is that normal? Will they take it on the day of my check in or something wrong with my booking? Thanks!
ladymama is offline  
Old May 13, 19, 8:46 pm
  #1680  
 
Join Date: Dec 2007
Location: SFO
Posts: 2,454
Originally Posted by ladymama View Post
I have 2 old cat 1-5 7 nights certificates. Call in to book 7 nighs hotel use 1 of my certificate, didn’t ask the cs convert to the new cat 4 before booking. The booking when through but after 3 days they didn’t take any of my certificate out of my account. Is that normal? Will they take it on the day of my check in or something wrong with my booking? Thanks!
look at the reservation and see if a certificate is attached.
What category is the reservation in?
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