Sep 4, 2018, 3:50 pm
Last edit by: Counsellor
LINK TO CHART
Legacy to New Travel Package Conversion (effective August 2018)
A Marriott supervisor can currently convert your legacy travel package into the new category mapping. If you hold a Category 6, 8, or Tier 1-3 legacy certificate, it's ideal to downgrade your certificate before converting so that points don't potentially get lost in the process.
When converting your legacy certificate to a new certificate your prior certificate is cancelled and your new certificate will (in most cases) have an expiration date that is 12 months from the date of issuance (today).
The codes for the New Category partial packages are:
5-night packages
NCx = new certificate category
QPxx = post-merger converted partial package
OCx = old certificate category
QLxx = post-merger converted partial package (only QL known so far is QL87 for NC7)
xx0T = initial package;
Pxx0 = partial package;
************************************************** *******
MARRIOT UK: +44 20 7012 7312
For best practices on converting OC to NC, I’ve copied post # 1181 here. Thank you jameswes!
(Also, never use the word UPGRADE. You must say you want to CONVERT your certs.)
IMPORTANT! Possible Points Advance Implications of March 5 category changes: There’s a (potential) issue with the category changes and Points Advance reservations. Marriott included the following information when they emailed some of us about the upcoming changes: “Points Advance — Members who wish to book a points advance redemption under the current Marriott Rewards and SPG award chart are encouraged to order redemption certificates before March 5 to lock in the rate. On March 5, redemption bookings are subject to the new unified program award chart.” We’ve reached out to Marriott to confirm the practical implications of this verbiage, as it sounds like Points Advance reservations will revert to the new pricing if they don’t have certificates attached prior to March 5. To be on the safe side, if your hotel is increasing in category be sure your TP certificate is attached to the reservation before March 5.
Concerning use of TP for peak or off-peak, see post 2179:
Legacy to New Travel Package Conversion (effective August 2018)
A Marriott supervisor can currently convert your legacy travel package into the new category mapping. If you hold a Category 6, 8, or Tier 1-3 legacy certificate, it's ideal to downgrade your certificate before converting so that points don't potentially get lost in the process.
When converting your legacy certificate to a new certificate your prior certificate is cancelled and your new certificate will (in most cases) have an expiration date that is 12 months from the date of issuance (today).
The codes for the New Category partial packages are:
5-night packages
- OC5=530T/P530 is now NC4 QP53
- OC6=570T/P570 is now NC4 QP53
- OC7=610T/P610 is now NC5 QP61 (refund value: 45K)
- OC8=650T/P650 is now NC5 QP?? (Refund value: 75k)
- OC9=690T/P690 is now NC6 QP69
- NC4 QP83 = OC5 830T/P830 (refund value: 45K)
- NC4 QP87 = OC6 870T/P870 (refund value: 75K)
- NC5 QP91 = OC7 910T/P910 (refund value: 105K)
- NC5 QP95 = OC8 950T/P950 (refund value: 135K)
- NC6 QP99 = OC9 990T/P990 (refund value: 165K)
- NC6 QP99 = OC Tier 1-3 L830 (refund value: 195K)
- NC7 QL87 = OC Tier 4-5 L870 (refund value: 315K)
- NC5 QP88 = OC7 P880 (refund value: 135K)
- NC5 QP92 = OC8 P920 (refund value: 165K)
NCx = new certificate category
QPxx = post-merger converted partial package
OCx = old certificate category
QLxx = post-merger converted partial package (only QL known so far is QL87 for NC7)
xx0T = initial package;
Pxx0 = partial package;
************************************************** *******
MARRIOT UK: +44 20 7012 7312
For best practices on converting OC to NC, I’ve copied post # 1181 here. Thank you jameswes!
(Also, never use the word UPGRADE. You must say you want to CONVERT your certs.)
New data point for the new year.
I've read/followed the majority of this thread and now that I have a plan for how to use the travel certificates I made it happen
Last July, I purchased two OC1-5 travel packages. I have an upcoming trip that I wanted to use the certificates to book two rooms at an NC5 hotel.
1) Verified that I had an extra 120,000 MR points in my account (2x60,000 to upgrade from NC4 to NC5)
2) Call the UK Marriott # in the wiki (+44 20 7012 7312). In total, the call took about 25 minutes.
3) Explain that I have a booking I wanted to make, and I wanted to Cancel my two 830T certificates and convert them to two QP91 certificates. I did need to be clear with the rep that I was going to be using additional points from my account to upgrade the certificate.
Canceling two 830T (OC1-5) added 90,000 points (2x45000) to my account
Ordering two QP91 (NC5) subtracted 210,000 points (2x105K) from my account
4) The rep said that their "specialist" wasn't in the office, but she would leave detailed notes and have him do it the next day
5) True to form, the next day (today), I got an emails saying that my old certificates were canceled and new certificates were ordered.
Email clearly states that 830T certs were canceled
Second email clearly states that QP91 certs were ordered and 210K points were redeemed
Email (and account) state that the expiration is one year from today
As typical, App is up-to-date, website doesn't show the updated information yet.
I've read/followed the majority of this thread and now that I have a plan for how to use the travel certificates I made it happen
Last July, I purchased two OC1-5 travel packages. I have an upcoming trip that I wanted to use the certificates to book two rooms at an NC5 hotel.
1) Verified that I had an extra 120,000 MR points in my account (2x60,000 to upgrade from NC4 to NC5)
2) Call the UK Marriott # in the wiki (+44 20 7012 7312). In total, the call took about 25 minutes.
3) Explain that I have a booking I wanted to make, and I wanted to Cancel my two 830T certificates and convert them to two QP91 certificates. I did need to be clear with the rep that I was going to be using additional points from my account to upgrade the certificate.
Canceling two 830T (OC1-5) added 90,000 points (2x45000) to my account
Ordering two QP91 (NC5) subtracted 210,000 points (2x105K) from my account
4) The rep said that their "specialist" wasn't in the office, but she would leave detailed notes and have him do it the next day
5) True to form, the next day (today), I got an emails saying that my old certificates were canceled and new certificates were ordered.
Email clearly states that 830T certs were canceled
Second email clearly states that QP91 certs were ordered and 210K points were redeemed
Email (and account) state that the expiration is one year from today
As typical, App is up-to-date, website doesn't show the updated information yet.
Concerning use of TP for peak or off-peak, see post 2179:
The new award redemption chart will not impact Travel Packages. After these changes go into effect, you'll be able to book a hotel within the category assigned to your Travel Package, regardless of whether the dates at the hotel are in off-peak, standard or peak rates.
Travel Package General Discussion Thread
Apr 11, 2019, 10:02 am
#1636
Join Date: Jul 2005
Posts: 39
[QUOTE=lilkid28;30987977]Why not just create a 7 nights points advance reservation and attach the cert there?[/QUOTE
There is availability for 7 nights, so I can make a new booking and attach the cert. However, I will not be able to stay all 7 nights. What would happen if I tell the hotel I want to check out earlier?
There is availability for 7 nights, so I can make a new booking and attach the cert. However, I will not be able to stay all 7 nights. What would happen if I tell the hotel I want to check out earlier?
Apr 11, 2019, 10:46 am
#1637
Join Date: Mar 2005
Location: MLI
Programs: UA Silver, MR Ambassador, HH Gold
Posts: 255
[QUOTE=bob26;30989258]
Why tell them. Get the extra night credit. Just leave, hang the do not disturb and walk out of the hotel.
Why not just create a 7 nights points advance reservation and attach the cert there?[/QUOTE
There is availability for 7 nights, so I can make a new booking and attach the cert. However, I will not be able to stay all 7 nights. What would happen if I tell the hotel I want to check out earlier?
There is availability for 7 nights, so I can make a new booking and attach the cert. However, I will not be able to stay all 7 nights. What would happen if I tell the hotel I want to check out earlier?
Apr 11, 2019, 5:18 pm
#1638
Join Date: Sep 2013
Location: PIT-SCE-AOO-PHL-NYC-WAS
Programs: free agent
Posts: 1,033
I'm interested to find out if it's possible but for my situation, it work other way, upgrade to NC6 from NC5 (if it's possible, it does mean extend my certificate for another year at time of conversion?)
Apr 16, 2019, 11:04 am
#1639
Join Date: Nov 2007
Location: DFW
Programs: Marriott Lifetime Titanium, HH Gold, AA Lifetime Gold, United Silver, BA Gold
Posts: 864
Apr 16, 2019, 12:00 pm
#1640
FlyerTalk Evangelist
Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: BA Silver, TK E+, AA PP, Hyatt Globalist, Marriott LT Plat, Hilton Diamond
Posts: 13,029
Your only outside chance was during the conversion process.
Apr 16, 2019, 1:16 pm
#1641
Join Date: Sep 2013
Location: PIT-SCE-AOO-PHL-NYC-WAS
Programs: free agent
Posts: 1,033
Good to know. I'm okay with current cat 5 but am I able to extend NC certificate before expiration date, or even better, book at later dates BEFORE expiration day?
Apr 20, 2019, 9:08 am
#1642
Join Date: May 2010
Location: SoCal
Programs: SPG PLAT, AA Plat (2MM), BA, UA/CO
Posts: 442
This thread has been a godsend. I am now aware of opportunities to extend and “convert“ to a higher category. I would just like to confirm my conclusions so that I don’t blow it.
I Purchased my travel package in July 2018. It is an 830T. It was never attached to a reservation. As far as I know, it is never been converted to a new category code.
Based on my reading of the thread, I believe that I can (1) Extend the expiration date by converting the certificate to a new certificate which will extend the date for one year from the date of conversion and (2) ”convert” the certificate to a higher category certificate at the time of the conversion.
Am am I on the right track? Is there a way to confirm that my legacy certificate was never converted to a new category? I don’t want to wait until close to the current expiration date to convert only to find out that there is a problem.
thanks for your help and thanks for this thread.
I Purchased my travel package in July 2018. It is an 830T. It was never attached to a reservation. As far as I know, it is never been converted to a new category code.
Based on my reading of the thread, I believe that I can (1) Extend the expiration date by converting the certificate to a new certificate which will extend the date for one year from the date of conversion and (2) ”convert” the certificate to a higher category certificate at the time of the conversion.
Am am I on the right track? Is there a way to confirm that my legacy certificate was never converted to a new category? I don’t want to wait until close to the current expiration date to convert only to find out that there is a problem.
thanks for your help and thanks for this thread.
Apr 20, 2019, 9:41 pm
#1643
Join Date: Oct 2016
Programs: Aeroplan
Posts: 98
Somewhere on this thread someone posted a link showing 5n new codes and discussion. Any ideas?
Apr 21, 2019, 1:38 am
#1644
Join Date: Mar 2017
Location: British Columbia
Programs: AS MVPG100K, Marriott Marriott Titanium Elite, Hilton Gold
Posts: 7,263
Apr 21, 2019, 2:57 am
#1645
FlyerTalk Evangelist
Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: BA Silver, TK E+, AA PP, Hyatt Globalist, Marriott LT Plat, Hilton Diamond
Posts: 13,029
Based on my reading of the thread, I believe that I can (1) Extend the expiration date by converting the certificate to a new certificate which will extend the date for one year from the date of conversion and (2) ”convert” the certificate to a higher category certificate at the time of the conversion.
2. Converting to a higher category is becoming far less likely as the agents become more familiar with the conversion process. It is definitely not "approved by management". Not a good idea to rely on it happening...
Part of your dilemma will be converting now for a higher likelihood of upgrading, but then having an earlier expiry...
Apr 24, 2019, 1:02 pm
#1646
Join Date: Apr 2005
Location: Mid-Atlantic
Programs: AA Plat, UA Silver, DL Silver, Marriott Titanium, etc.
Posts: 4,210
My recollection from what I've read on this thread is of no one reporting success with the following situation (new reservation at a previously reserved property that has increased 2 or more categories about the old to new cat mapping - and one doesn't have a Points Advanced reservation locked in), but just wanted to check before I call:
One of my old certificates is OC9. It is currently attached to a reservation but I cannot make those dates, and I am about to call to detach the certificate. The OC9 maps to a new cat 6, but the property is now a NC8. In an ideal world I thought it would be nice to pay the points difference from NC6 to NC8 and make a new reservation at that property (and frankly granting such requests, ime, is the way Marriott Rewards use to be before last year's massive devaluation and new less friendly customer policies). Unfortunately, this now a 2 category upgrade that would be required to reserve the very same property.
If I call do I have a significantly > 0% chance of getting such an upgrade approved if I have my new reservation dates ready?
One of my old certificates is OC9. It is currently attached to a reservation but I cannot make those dates, and I am about to call to detach the certificate. The OC9 maps to a new cat 6, but the property is now a NC8. In an ideal world I thought it would be nice to pay the points difference from NC6 to NC8 and make a new reservation at that property (and frankly granting such requests, ime, is the way Marriott Rewards use to be before last year's massive devaluation and new less friendly customer policies). Unfortunately, this now a 2 category upgrade that would be required to reserve the very same property.
If I call do I have a significantly > 0% chance of getting such an upgrade approved if I have my new reservation dates ready?
Last edited by GrizShel; Apr 24, 2019 at 1:11 pm
Apr 24, 2019, 2:44 pm
#1647
Join Date: Nov 2014
Location: New York
Programs: MB-LTT , HH-Diam., HGP-Expl.
Posts: 778
My recollection from what I've read on this thread is of no one reporting success with the following situation (new reservation at a previously reserved property that has increased 2 or more categories about the old to new cat mapping - and one doesn't have a Points Advanced reservation locked in), but just wanted to check before I call:
One of my old certificates is OC9. It is currently attached to a reservation but I cannot make those dates, and I am about to call to detach the certificate. The OC9 maps to a new cat 6, but the property is now a NC8. In an ideal world I thought it would be nice to pay the points difference from NC6 to NC8 and make a new reservation at that property (and frankly granting such requests, ime, is the way Marriott Rewards use to be before last year's massive devaluation and new less friendly customer policies). Unfortunately, this now a 2 category upgrade that would be required to reserve the very same property.
If I call do I have a significantly > 0% chance of getting such an upgrade approved if I have my new reservation dates ready?
One of my old certificates is OC9. It is currently attached to a reservation but I cannot make those dates, and I am about to call to detach the certificate. The OC9 maps to a new cat 6, but the property is now a NC8. In an ideal world I thought it would be nice to pay the points difference from NC6 to NC8 and make a new reservation at that property (and frankly granting such requests, ime, is the way Marriott Rewards use to be before last year's massive devaluation and new less friendly customer policies). Unfortunately, this now a 2 category upgrade that would be required to reserve the very same property.
If I call do I have a significantly > 0% chance of getting such an upgrade approved if I have my new reservation dates ready?
Apr 25, 2019, 12:12 pm
#1648
Join Date: Sep 2004
Posts: 10
Sorry if this has been answered but I have browsed for quite a bit without finding an answer:
Can I use a 7 day travel package to book for a friend's family? I think the answer is yes but I heard I can only book under my name and add him as a second guest. In that case, would the hotel give him trouble since he is bringing his whole family (2 adults 2 kids) to check in?
Also, would his status or mine be recognized? I'm plat but he is gold.
Thanks in advance!
Can I use a 7 day travel package to book for a friend's family? I think the answer is yes but I heard I can only book under my name and add him as a second guest. In that case, would the hotel give him trouble since he is bringing his whole family (2 adults 2 kids) to check in?
Also, would his status or mine be recognized? I'm plat but he is gold.
Thanks in advance!
Apr 25, 2019, 1:56 pm
#1649
FlyerTalk Evangelist
Join Date: Jun 2007
Location: Toronto
Programs: UA 1K, AC MM E75, Marriott LT Ti, IHG Dia Amb, Hyatt Glob
Posts: 15,510
Sorry if this has been answered but I have browsed for quite a bit without finding an answer:
Can I use a 7 day travel package to book for a friend's family? I think the answer is yes but I heard I can only book under my name and add him as a second guest. In that case, would the hotel give him trouble since he is bringing his whole family (2 adults 2 kids) to check in?
Also, would his status or mine be recognized? I'm plat but he is gold.
Thanks in advance!
Can I use a 7 day travel package to book for a friend's family? I think the answer is yes but I heard I can only book under my name and add him as a second guest. In that case, would the hotel give him trouble since he is bringing his whole family (2 adults 2 kids) to check in?
Also, would his status or mine be recognized? I'm plat but he is gold.
Thanks in advance!
Travel Package General Discussion Thread
Apr 26, 2019, 11:11 pm
#1650
Join Date: May 2002
Location: SNA
Programs: STARS/LUMINOUS, PRIVE, FSPP, STARS, MO FAN Club, PEN Club, Bellini Club
Posts: 2,612
I would try UK again claiming that you had a property in mind when you purchased the package but Marriott changed the category of the property and now, because of their actions (raising the property category without sufficient notice to you), you are unable to use your certificate so they need to make you whole. Make sure you have a fake property in mind that recently went up in category from 4 to 5 and be prepared to create a reservation there and attach if necessary to get a conversion. You may need to get a supervisor involved. In my past dealings with them many times the agent took the hard line and was at first unwilling to help but framing the problem in a way that makes it their fault and escalating to a supervisor has improved my results in those situations.
