Has anyone got a suite upgrade at RC as a PP?
Oct 3, 2018, 1:46 pm
#61
Join Date: Jun 2006
Location: LAS - I'm All In!
Programs: UA 1K 1MM, Marriott PP
Posts: 3,639
Last Nov I was upgraded to a awesome corner suite at the Tokyo RC on an award stay with views of Fuji. Think it is this room here: Club Executive Suite in Tokyo, Japan | The Ritz-Carlton, Tokyo
Oct 3, 2018, 3:31 pm
#62
Join Date: Aug 2007
Posts: 1,161
Note that room service breakfast isn't a Hyatt Glob benefit. A (very) few properties may allow this in place of the restaurant breakfast, but it certainly isn't a published benefit, nor is it even a published benefit for Globs to get a breakfast credit toward room service breakfast charges. In fact, some Hyatts are explicit that their breakfast benefit for Globs is the buffet, with absolutely no credit if one prefers instead to order a menu item in the restaurant for breakfast. This includes some of the more high end brands. For example, I recently stayed in an Andaz where my breakfast benefit was their buffet or nothing. The buffet was fine, although I would have preferred to try some of their more creative menu breakfast choices which cost less than the buffet.
"When staying at a participating hotel or resort that does not have a Club lounge (or if Club lounge is closed), Globalists will receive daily complimentary full breakfast (which includes one entrée or standard breakfast buffet, juice, and coffee, as well as tax, gratuity and service charges) for each registered guest in the room, up to a maximum of two (2) adults and two (2) children."
Oct 3, 2018, 6:15 pm
#63
Join Date: Feb 2016
Programs: DL DM, SPG Plat 100/LT Gold, Marriott Plat, National Executive Elite
Posts: 2,988
Maybe 15,000 (MR) points is a decent starting point for a general member to check out early. It should be at least doubled for Platinums who have late checkout as a benefit.
But RC Kapalua is far from everything else and has real swings in occupancy.
Oct 10, 2018, 8:12 pm
#64
Join Date: Apr 2015
Location: BDL, BOS
Programs: Marriott Lifetime Titanium, AA EXP, IHG Diamond Ambassador, Hyatt Explorist
Posts: 627
Staying at the Laguna Niguel next week and emailed the hotel in advance to request an uograde. I was informed as a PP I’m “eligible for a one category upgrade upon check-in if available.” That isn’t accurate based on the new program terms, is it?
Oct 10, 2018, 9:02 pm
#65
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Join Date: Aug 2013
Location: Southern California, USA
Programs: Marriott Ambassador and LTT, UA Plat/LT Gold, AA Gold
Posts: 8,764
But it’s also worth note that the RC Laguna Niguel has a total of 19 suites among 369 rooms. That’s a very small number. Only about 16 of those 29 suites, at most, likely are considered as possible options for any suite upgrade, perhaps fewer. (Not all suite categories are ever going to be considered eligible for Plat Premier suite upgrades, just as has been true at StR, LC, and W hotels previously under SPG.) So the chances for any eligible suites being available are extremely slim at this particular RC.
http://www.ritzcarlton.com/en/hotels...mpareRoomTypes
Oct 10, 2018, 11:50 pm
#66
Join Date: Jun 2003
Location: La Jolla, CA
Programs: Marriott Ambassador, Lifetime Titanium, Delta Plat, Hilton Diamond , Hyatt Globalist
Posts: 2,615
Maybe an email should ask the hotel “which of your suites are eligible for Platinum Premier Upgrade?”
It would be interesting to see the Hotel response.
It would be interesting to see the Hotel response.
Oct 11, 2018, 3:12 am
#68
Join Date: May 2003
Location: LCY
Programs: SQ Krisflyer, QR Privilege Club, MB LT Plt (1K+ nights thx MB)
Posts: 1,038
Oct 11, 2018, 4:25 am
#69
Join Date: Feb 2008
Location: In the air
Programs: Hyatt Globalist, Bonvoy LT Plat, Hilton Gold, GHA Tit, BA Gold, Turkish Elite
Posts: 8,718
There are apps you can use nowadays to send and receive faxes. Thinking of getting one if I stay with Marriott next year and use that instead of email.
Oct 14, 2018, 9:13 am
#70
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Join Date: Jun 2005
Programs: Delta Diamond, Marriott Ambassador & Lifetime Titanium, Hertz President's Circle, United Silver
Posts: 6,334
I have had that issue as well. I called in and a nice agent went into my account and applied it to the 12 stays. She then gave me an extra 5,000 points for compensation.
Last edited by hockeyinsider; Oct 14, 2018 at 11:31 am
Oct 14, 2018, 9:39 am
#71
Join Date: Aug 2004
Location: PDX
Programs: Delta 2MM/Diamond Elite, United 1K, Hyatt Globalist, Marriott Bonvoy Titanium Elite/LT Platinum
Posts: 112
Upgraded to junior suite at RC Tysons Corner for a one-night stay.....but only after specifically requesting it at check-in (they were ready to put me in a standard king room).
Oct 14, 2018, 9:46 am
#72
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,404
It could be accurate depending on the room category you booked and the room categories offered by the hotel, but it's not correct in general. It would be correct if the next level above the room you reserved is a standard suite (without club lounge access if you didn't book a club room, or a standard suite with club lounge access if you originally reserved a club level room).
Oct 19, 2018, 10:53 pm
#73
Join Date: Apr 2015
Location: BDL, BOS
Programs: Marriott Lifetime Titanium, AA EXP, IHG Diamond Ambassador, Hyatt Explorist
Posts: 627
Just completed a stay at the Ritz Carlton Laguna Niguel for a conference. Was not upgraded to a suite, but was upgraded to an ocean view room (and the view was quite stunning).
Oct 20, 2018, 6:35 am
#74
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Programs: Delta Diamond, Marriott Ambassador & Lifetime Titanium, Hertz President's Circle, United Silver
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Oct 20, 2018, 7:24 am
#75
Join Date: Apr 2015
Location: BDL, BOS
Programs: Marriott Lifetime Titanium, AA EXP, IHG Diamond Ambassador, Hyatt Explorist
Posts: 627