margarita girl

Happy

Thanks for bringing up the timeline on US cards.

The 2nd of the month is right on the dot - the certs show up today in our accounts.

Now let's see if the Chase targeted 50K/one purchase Upgrade Offer husband got on his business card (the old version) would go thru without an error or we have to call. Seems the targeted offer was only for personal card but Marriott is sending it to business card owners as well. We will see how it goes when we go thru it on Monday. This would give us the 3rd 35K FN cert on existing cards if it works.

sinfonia

I inquired to AmEx CS this morning regarding this certificate. My annual fee hit November 9. I was told that it will take 8-12 weeks to receive the certificate, and that it would be an e-certificate that arrived by email, not deposited into my account.

FlyerTalker70

The general consensus is that the free night certificate will appear automatically in your SPMarriott account 2 calendar months after your annual fee posts (on the 2nd day of that month). In my case my annual fee posted on October 22th and I received my free night 2 calendar months later, on December 1st (Canadian SPMarriott AmEx users appear to be receiving it on the first). Hence, I would expect your free night certificate to post on January 2nd, 2019.

As for the e-certificate that should just automatically appear in whatever SPMarriott account you entered in when signing up for the card. If you merged your SPG and Marriott accounts to create an SPMarriott account, don't worry it will still appear in your SPMarriott account (I created my SPMarriott account after in August and the cert came in on Dec 1 without taking any action on my end). Overall, the perk is pretty sweet: I'm staying at the AC Hotel Time Square on NYE (rate was $1000 USD when I was booking in July) which just so happens to cost 35,000 points so I'm getting pretty good value of the AF.

Safe Travels,

James

margarita girl

Not according to the few data points we have collected in the Cdn thread. Seems much more random than in the US. So far:

Nov 15
Nov 15-19
Nov 27
Nov 30
Dec 1 (yours)

Rommie2k6

Wow this is TERRIBLE, that's going to be after the 30-day period for AMEX cards where I get my annual fee refund. Is there anyway to get the free cert and get the annual fee refund? Got played by AMEX, had I know they would pull this ........, I would have cancelled and freed up a 5th card slot instead of waiting for this nonsense.

Happy

No. And this is by design.

Dont you realize that is precisely AMEX does not want you to cancel the card, not paying AF but still get to keep the eCert?

It has been explained in the update of the T&Cs when the benefit changes were announced way back before August 1st - 8 to 10 weeks after anniversary date to receive the FN cert. Been enough DPs since then and the first lot of FN certs appeared on Oct 2nd - precisely the 2 months after the eligible cut off anniversary date.

To be fair, AMEX has not lied, nor played you - as it openly stated in the notice on benefit changes.
Chalk this up a lesson learned when one is too lazy to read the fine print.

You either pay the AF, consider buying a 35K FN with $95 or forget about the FN and cancel the card, thus save your $95 payment. It is still time to cancel your card without paying, as long as you dont want the 35K FN cert.

FlyerTalker70

Next thing you know the airport authorities won't let me purchase a refundable ticket, use the lounge and purchase duty free then cancel the ticket for a full refund...oh wait:

Happy

They SHOULD have this at HKG so the chaos and mess involved the fans of K-Pop would not happened.

I wish HKG laws would have the same provision like Singapore's.

Those fans would be prosecuted in US for sure.

https://www.scmp.com/news/china/soci...orce-flight-be

https://www.upi.com/K-Pop-fans-delay...7051545115802/

https://www.scmp.com/news/china/soci...rport-security

travelbug2225

I have 2 SPG cards (personal and business). I was supposed to received 2 hotel certificate but I only received one in my account.

My understanding is I should received 1 certificate per card but when I call, customer service told me that I only received 1 night certificate because both card in my name. Is that correct? I don't think she is correct because ALL of the questions that I asked her, she put me on hold and asked for a time to do her research.

DFWsakp

She is wrong
HUCA
You should receive 1 per card.
I have 3 cards and I have received 3 in the past.

njcommodore

I thought that it was announced last year that you would only get one award night no matter how many cards you had. New "perk" under the combined program. I could be wrong about that, but it does sound vaguely familiar.

Intl359Widget

I do believe you're thinking of the 15 Elite Nights Credit that comes with carrying a Marriott Bonvoy branded card and is capped at 15 Nights regardless of how many cards one has.

wordsmith

I now have an Amex free night certificate sitting in my account under Earned Awards, but...you can't click on it and there's no number associated with it. It just says "Unused Certificates (1) Amex FNA up to 35k points" with an expiration date...so how does one actually redeem this?

bgriff