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Old May 30, 2019, 2:53 pm
  #151  
 
Join Date: Feb 2018
Programs: Bonvoy :Ambassador , ALL :Diamond, Skywards :Silver, Krisflyer :Silver
Posts: 2,808
Originally Posted by ajeleonard
Quitting hotel loyalty and becoming a free agent was the best travel thing I ever did. So much happier now
Being free agent does have its advantage, way more options in every city around the world.
Even combined Marriott, Accor,Hyatt and Hilton wont have the number of options of a free agent
NYCtraveler likes this.
kaizen7 is offline  
Old May 30, 2019, 4:27 pm
  #152  
 
Join Date: Feb 2000
Location: New York, NY, USA
Programs: BAGold; AA3MMPlat; UA1MMGold; FBGold; MarriottAmb; AccorPlat; HHGold; ICPlatAmb; HyattDiscoverist
Posts: 4,378
Originally Posted by UA-NYC
Marriott seems to be shorting points consistently OUS - and yes you will need to force the issue with them. I just noticed I got shorted on my points in Italy.
I am experiencing this, too. I’ve been significantly shortchanged on stays
in the UK, Austria and Italy this year. Given the spend requirement to maintain Ambassador status, I am now sending monthly emails to my Ambassador asking for corrections.
I have fond memories of the mid-80’s, when the Euro approached parity with the dollar, and I used to leave with an empty suitcase and return with a full one. Perhaps Marriott’s FOREX schedule dates from that time.

rfrost is offline  
Old May 30, 2019, 6:03 pm
  #153  
FlyerTalk Evangelist
 
Join Date: Jun 2007
Location: Toronto
Programs: UA 1K, AC MM E75, Marriott LT Ti, IHG Dia Amb, Hyatt Glob
Posts: 15,520
Originally Posted by Wozza2404
Relatively new to Marriott, but I've just been into my points and seen that I have been given fewer points than I should have got at a property.

Removing taxes, etc. my spend was around $180.00, but the base points posted were 70 - that's points, not dollars.

Looking back, this also happened at another property the same week. Both in India.

Do I need to go back through all my stays to check this? Is this a regular trick with Marriott properties? If it is then I'm afraid life is just too short and I'll be back to Hilton.
This is a known issue and has been reported before, perhaps in the missing stays thread. I had one stay recently where the exchange rate was calculated incorrectly (I had 2 stays at the same hotel, and one was fine, the other was incorrect). A quick CALL to Customer Service and they fixed the incorrect calculation while I was on the line.

As far as going back through your past stays, for heaven's sake, yes! Marriott's awful IT is full of errors. If you care about your points, you should create a spreadsheet with anticipated points for each stay. When the stay posts, check to see if everything looks OK. It's easy to forget what you are due otherwise (welcome amenity, MAGC, promos, weekend bonus, etc).
Wozza2404 likes this.
margarita girl is offline  
Old Jul 16, 2019, 11:38 am
  #154  
 
Join Date: May 2008
Location: NY
Programs: AA Gold; SPG: Gold:
Posts: 473
Not really new....

I did not know where to post this but I just wanted to say I am done with Marriott. I loved Starwood. Stayed for free hundreds of times.....free miles to fly free....it was a wonderful gift. This Marriott program is worth zero....absolutely zero....so sadly I say goodbye forever...I will have to stick with my Delta American Express and Citibank AA Mastercard...no more hotel stays for rewards.
ontheway is offline  
Old Jul 16, 2019, 12:09 pm
  #155  
 
Join Date: Dec 2007
Location: SFO
Posts: 4,914
myperks is offline  
Old Jul 16, 2019, 1:12 pm
  #156  
FlyerTalk Evangelist
 
Join Date: Apr 2008
Location: LGA/JFK/EWR
Programs: UA 1K1.75MM, Hyatt Globalist, abandoned Marriott LTT (RIP SPG), Hertz PC
Posts: 21,167
Give Hyatt a shot, it's a pretty good facsimile of Starwood/SPG if you can make Globalist, best in class benefits at the top level
UA-NYC is offline  
Old Jul 16, 2019, 1:40 pm
  #157  
 
Join Date: May 2002
Location: SNA
Programs: STARS/LUMINOUS, PRIVE, FSPP, STARS, MO FAN Club, PEN Club, Bellini Club
Posts: 2,612
I had Lifetime Platinum status with both Marriott and SPG and now Lifetime Titanium (will qualify as Ambassador in 2019). I signed up for the Hyatt Globalist challenge 3 weeks ago and am moving the bulk of my business there given their expanded footprint. I expect I will still get some Marriott stays in going forward and will have the Lifetime Titanium to fall back to but its likely to be ~20 nights a year versus ~120-150. The primary driver for me moving away is the customer service (long hold times, lack of timely responses to email) and a breakfast benefit that I am can't keep track of and one which is very inconsistent.
zakami is offline  
Old Jul 16, 2019, 3:44 pm
  #158  
 
Join Date: Jun 2015
Location: New York
Programs: AA, CX, Hyatt, Marriott
Posts: 1,484
Originally Posted by UA-NYC
Give Hyatt a shot, it's a pretty good facsimile of Starwood/SPG if you can make Globalist, best in class benefits at the top level
I can definitely relate to this. Being the second week here at Hyatt I was already acknowledged and upgraded twice to club access rooms with Explorist (from AA EXP) only. With the disappointing MAR summer promotion and lack of other incentives, no regrets going to Hyatt.
andersonCooper is offline  
Old Jul 16, 2019, 6:10 pm
  #159  
FlyerTalk Evangelist
 
Join Date: Apr 2008
Location: LGA/JFK/EWR
Programs: UA 1K1.75MM, Hyatt Globalist, abandoned Marriott LTT (RIP SPG), Hertz PC
Posts: 21,167
Originally Posted by andersonCooper
I can definitely relate to this. Being the second week here at Hyatt I was already acknowledged and upgraded twice to club access rooms with Explorist (from AA EXP) only. With the disappointing MAR summer promotion and lack of other incentives, no regrets going to Hyatt.
Have a ton of personal stays coming up and looking forward to all my great new Globalist benefits!
UA-NYC is offline  
Old Jul 16, 2019, 6:22 pm
  #160  
Suspended
 
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
Originally Posted by UA-NYC
Give Hyatt a shot, it's a pretty good facsimile of Starwood/SPG if you can make Globalist, best in class benefits at the top level
Marriott has bonvoy’ed me back to Hyatt and also to some of its competitors.
GUWonder is offline  


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